Controllers and Music services

He comprado un Beam 2, 2 sonos era 100 y un sub mini.A pesar de costar enlazar los era y el Beam, actualizarlos..., no tengo actualizar el sub mini, siempre me da el error 1000, 1001... He reiniciado el equipo, restaurado a fábrica, conectado por wifi, cable de red ... Y no consigo actualizarlo y por lo tanto agregarlo a mí sistema. ¿Qué más puedo hacer?

The latest version of the app on Android seems to causing no end of problems. Firstly, my Music Libary (from a NAS drive) disappeared and I've had to reinstate it (twice) via the Desktop app. Secondly, all my music art, stored in folder.jpg files, has disappeared.I have been using Sonos mainly via a Connect Amp for many years without problems. When will these issues on the new app be resolved?I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

Does the new Sonos app support a network attached server?

Apparently the issue with Sonos Radio has not been resolved at with me and some others.Sonos Support has not been helpful as of now. I have not seen a resolution on FB or Sonos community.Being on hold for 85 minutes is not helpful. I’m hoping someone has a solution. TYIA

After many hours of frustration with my full system and Apple Music (especially Lossless) with some help from this community, I used a workaround to switch to SonosNet by wiring one speaker.   This worked for me and ended the constant dropouts, loud bursts, delays, lag, etc.  See this post…https://en.community.sonos.com/controllers-and-music-services-228995/apple-lossless-extreme-dropout-stability-issues-with-multi-room-audio-6897710 Now a new issue…. I’m travelling in my RV with just a Roam and a Move (I know - “roughing it”).   Roam and Move show up in the app via “connect to new system”, and start and sync up immediately.   However within a song or 2, both will go silent, while the app still shows them as playing.   No errors, no sound.   Skipping, scrubbing, etc. does nothing.    Only happening with Apple Music.   I can stream perfectly fine from Amazon Music.  Suspect this may be the new Lossless support - but have no way of disabling it to test.Anyone else having Apple Music issu

I know lots of others are angry about the state of the Sonos service but I want to add to the chorus. As of today I cannot access my favourite radio stations or my music stored on PC. Specifically re radio, I can access Radio Classique (France) from home in the UK via my web browser but not via Sonos. So it is not a rights question but a Sonos problem.

Will the ability to re-arrange and delete songs from the queue be added back?

A bit of an odd one. It seems I can set repeating alarms for every Monday to Friday but it won't allow to set a repeat alarm for either Saturday or Sunday?Interesting I can set a repeating alarm for a Saturday or a Sunday if I include a normal weekday?Any ideas or suggestions?

Cannot access my music on my iPhone 

When I bought my sonos system one of the features I liked was that it wasn’t controllable from the internet - you had to be on the local wifi to manage sources etc.  It appears that the latest(?) app release has now made this a thing, and now management of my music can be done from the internet.  Does anyone know how to turn this off??  I dont want external access to my home network to be enabled by default. Especially on a service that I was using a relatively weak password on because the previous risk profile was pretty slim. I know plenty of people might want this but I feel it should be an opt in.

Since last week I’ve had major issues with multi-room (10 devices across 6 rooms).   I’m thinking this may be related to the newly added Apple Lossless support.    I can get 3, maybe 4 rooms to play reliably, but adding 5 or 6 causes major issues with constant rolling dropouts, eventually leading to some speakers just silent (although the app thinks they are playing).With Amazon Music, (which I don’t use, but tried it for testing), playback is stable.I can also play to all rooms/devices reliably with Apple Music over Airplay - including adding 6 more “rooms” through airplay.I have an Eero mesh network with excellent coverage, and I live in a rural setting so not a lot of interference from other networks.Anyone having similar issues?

Something went wrong: Try again Sonos take your own app’s advice and try again, I used to proudly show off my Sonos set up and the ease you could play what you want and have it playing in multiple rooms at the same time. Today my mum was child minding for us and mentioned a song she hadn’t heard in ages, took out my phone tried several times to play the song that is in my several years old playlist but you guessed it: Something went wrong repeatedly where I finally admitted defeat and said I couldn’t actually play it or anything really. Bravo Sonos, and no I don’t want your headphones.   

Does anyone know if deleting songs from a queue, the saving of a queue, and the ability to shift songs within a queue will be coming back? 

I can’t add new music services to the new Sonos app. The app is up to date, I’ve tried restarting my phone, logging out and back in on the app, trying multiple times with Amazon Music and Deezer. The service page says that the service was successful added and I can return to Sonos app, but when I do it it says that the service couldn’t be added and try again later.

Please can someone help?I am using my IPad and always have but now my playlist doesn’t show, then sometimes it does.It’s so frustrating and I can’t seem to correct this feature Any help please 

Hello,I happen to like the SonoPad third-party controller on iPads and I have been looking for an alternative for use with Android tablets.The app must be optimized for tablets, and optimally should feature a multi-column view.Any suggestions?

Where can i find the equaliser for my Sonos roam speakers on iPad, and phone app

Old S1 only players compatible with latest S2 controller?

Hi,Is there a way to downgrade this poorly thought out new app to the previous version.The new app is not user friendly and does not appear to have a “shuffle” option for my music. I have a NAS with over 12,000 songs and now it appears the sonos app will not provide the ability to shuffle the songs. Either I have to downgrade the app to the previous version or I will have to find another method to play my in house library on the sonos setup.This supposed update is quite obviously inferior to the old one. Certainly won’t purchase anything else from sonos unless this gets rectified. Butch

I am trying to install the new app.  It won’t install correctly and requires several reboots of my iOS devices to open. Even then it has completely screwed up my home audio system. It constantly gives incorrect “cannot connect” messages.  It won’t recognize my Sonos products.  It won’t recognize my third-party music apps.  The search function is defective.  When I finally got some music to play, it defaults to blasting music from my back patio speakers only.  When I change to indoor speakers only, it plays different songs out of different speakers.  Then some of the speakers disconnect.  Then all of the speakers disconnect, and, at the same time, it reverts to blasting music out of the backyard speaker. Are we sure that this is an official Sonos app?  It feels like some sort of joke or maybe malware?

I know you have heard it all , but the new app renders the system virtually unusable. I have 2 systems at 2 different properties.  Have used the system since you began 20 years ago.  Always raved about it , have probably 25 devices.  Always tell everyone to bet the system.  But this new app missed the mark on so many levels.  I am hoping there is a fix for the slowness/ clunkiness, lack of functionality and lost features asap.  As it stands it renders the system basically unusable.  

The latest Sonos software has permanently deleted access to my local music library which is stored on a rather ancient network hard drive that I had dedicated for this purpose. Unfortunately Windows 10 will not connect to this drive, calling it insecure. I have an old Windows laptop that WILL connect to it and manage it, BUT I don’t have Sonos software installed on it. Sonos App version 13.1 is the most recent Windows version of the controller app that can be installed on a Windows 7 computer. Is there any place that I can get hold of this or an earlier version? I only need it to reinstall the network link to my music library that got lost in the latest round of app updates. For other purposes I’ll use the more updated software on my iPad, iPhone, and Windows 10 and 11 PCs. All was well previously…Thanks!

Nearly all setting are greyed out in my s1 app I use. I have a pc connected to a gen 1 Connect and two new Play Ones. I have this working via my Tablet which only has the S1 app installed. On my phone with both apps the S1 app just tells me sod you, open s2. Audio kit should last longer than this Sonos. It’s pricey stuff. Support your customers maybe.

Why doesn’t the new app allow me to to tap in the left or right of the master volume slider to adjust the volume by a single increment? I hate that the new app only allows this via the inaccurate action of finger dragging only.  please bring back a + and. - for the volume please.

Is there any way with Sonos to “lock” two or more songs to play in specific within a playlist or queue?  In other words, if “shuffle” is selected, can two songs be chosen to always play together despite shuffle?  (I know I can always play the same queue in the same order without shuffle - just wondering if there is any way to “lock” songs together.)