Controllers and Music services

How to downgrade to the last working verion? The new one is obviously still a BETA 0.001 Version 

I haven’t talked to anyone that doesn’t hate the new app. A dozen friends and it’s hatred only. No middle ground.  I haven’t gone through this forum, but my main problem is this: I have music playing on “patio” and and when I change music, it ALWAYS plays the new selection on “basement.” It appears to be bc it’s the first alphabetical selection. Unfortunately basement is a playbar that has tv on, so I have to apologize to someone, deselect basement and deselect patio (or any room). Every time. Awful update.   

I chose not to update after reading all the bad press. Decided to wait until SONOS would have fixed things. Just now I discovered that the SONOS app on my iPhone had updated ALL BY ITSELF. To me that is unacceptable, it’s a total mess now, can’t play my music library (although that feature was already missing since last week), can’t find my favourite radio stations, alarms etc.. Besides that, it is all totally counter-intuitive. Cannot believe SONOS forces this update on us. This is NOT OK SONOS. Has this happened to others; having update installed without giving permission???

Hi, with all of the fall-out from the new Sonos App Launched on 7th May, I’ve had an idea which would certainly address many people’s concerns regarding the new user interface and problems which people are experiencing regarding accessibility and usability. As Background I’m totally blind and a voiceover screen reader user on IOS, so my main concerns relate to accessibility of the new user interface. Would it be a possibility to have all of the functionality of the new app but with two different user interfaces (contemporary which would be the new redesigned app) and Classic (which would be the old app layout with tabs across the bottom and the same operation as before. In the settings menu, in app preferences the user could select the appropriate interface for them, Contemporary or Classic, and be presented with the app looking and operating in the way they want it. All of the functionality which underpins the new app and the firmwear on each device could be retained and the user coul

I can find this function on the android app (although unreliable) but not on the iPad app? Does it even exist?I Can’t find the words to say how much I dislike this app! 

Adresse im Internet hat sich geändert Wie erfolgt die Aktualisierung  Moderator Note - Translation by Google:Address on the Internet has changed How is the update done?

I’ve been a Sonos user for over 19 years.I’ve been a Product Manager for over 15 years (manage a team of 75 people.)The new app is unimaginably bad.Honestly the only way to fix this is to fire your product management team.  

I came back from a work trip, and when I came home I noticed that Sonos needed some updates. So, I did. But now the widget of the android app is gone, but most annoying of all, I cannot use my music library anymore. I can update it, but I cannot browse it's folder sturcture, nor can I search it's contents. I have a huge library on both my laptop as on my phone, with songs that arent on Spotify. Main points:1. I have this music to listen to.2. Sonos has made it impossible to listen to.3. I'm now unsure what the advantage is of using Sonos, opposed to just plugging a mini-jack into one of my devices? So, Sonos, get your shit together, and make sure users can access their libraries again. And maybe, if your developers might have some time left, let them develop a widget. But without that library function all of my stuff will go right into the bin. 

My “recently played” content no longer updates in the new v80 app. Is anyone else experiencing this bug? The new app is such a disappointment (as this is one of many issues) and has forced me to consider moving to Bluesound - the latest update has exposed serious organisational issues at Sonos that are unlikely to be rectified by the current management team. 

Can Sonos please work on ability to edit favorites list on Apple iOS ? When I add a Sonos Radio stations it loads to top of my list.*** I’d like to adjust favorites list to my preference at top, not my last searched & saved radio station.Thanks! 

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

Basic functionality is missing from the new app.  I cant even see what volume number speakers are on unless i click into the group.  Syncing all grouped speakers to the same volume feature would be super useful.  Doesn't seem like Im the only one who isnt a fan of the new app.

Last night my SONOS iOS app was FORCED updated to the latest version and has now rendered my system inoperative. Attempts to connect to my SYNOLOGY NAS are failing. The APP is PURGE GARBAGE!!!! I tis not easy to navigate My SONOS system was setup to NOT automatically update. Attempts to contact SONOS are useless. The wait time are extremely long. I do NOT care about their important launch that is coming up. In fact, based on how they are treating their loyal customers I am considering selling everything and looking for an alternative.  

Everything I’m finding on the Google is a few years old or involves lots of words like XML.I have built a number of playlists in Sonos.I’m hearing that a number of users have lost theirs when they “upgraded” their app.Is there a way to backup (or export) the lists, so if that happens, I can re-import them into Sonos?(And if “yes”, how?)Thank you 

Why release software before it has been checked? - why discontinue working apps (DesktopApp) before supplying an updated one? - why do Sonos continue to employ useless software engineers instead of populating the workforce with more able 12 year olds?At least Apple support devices for at least 7 years - my 18 month old Sonos set up seems obsolete already.I was just sent this in an online chat “To access your music library on Sonos, you can stream it from any computer or network attached storage drive to your Sonos system. Here's how you can do it using the Sonos app for macOS or Windows”   - the chat ended when I asked where to get this App. 

Hi all. I’m less than amused with the alarm being removed from the latest app update, is it coming back? if not how can I turn off the 2 alarms I have set? They are still coming on every morning at 6:45am in my bedroom and 7:15am in my sons bedroom….. Rather annoying. cheers Stu.

Since the Sonos S2 Version 80.00.08 controller for iOS iPhone 13 (v 17.4.1) was introduced a few days ago, it cannot be used consistently producing error messages. “A problem has occured”. Stations previously listened to in MyTuner Radio are no longer available. Some speakers “disappear” and cannot play. “Applying” a change of speaker does not work consistely. My Web version with 5 speaker units still works perfectly.The worse thing is that obtaining support, whatever the time of day, produces 50 minute waits. This is totally unacceptable. Considering the investment made in Sonos (including change from S1 to S2 units, the company is failing its customers and needs to react very quickly. With very comprehensive explanations for a new corrected software.RegardsM.Ransom(French client) 

In the new appWhere are my playlists gone?There appears to be no option to recrate my playlists My music is stored on a NASCan’t play any music! 

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

I’m really missing the now absent AutoPlay feature on Line-In ports as of the latest 80.00.08 (BOOOOB?) update.As I’m using a Sonos system (2xFive+1xSub gen 3) in my office as the main driver for my Desktop PC (Linux, premium sound card connected via jack to Sonos’ Line-In port) I find myself (annoyingly)often having to open the app on my phone in order to enable this Line-In port.This whole operation is really unnecessary since I’m quite confident the Line-In config option still exists on OS2 and porting/refactoring this feature wouldn’t take a huge effort since we’re just talking about a toggle that enables a config flag in the existing OS2 platform (just guessing here).I know for a fact that the current firmware on all my devices was OS2 while using the previous app, so obviously the API to do this is still available.Beautiful hardware that’s constantly apologizing for it’s PoS software.

Hello, I own 2 Era 300 and want to complete with the Move 2 - ca you built a multi room via WiFi with the 3 of them ? 

Hello,there are so much dis-mal-functions with the new mobile app. It seems you have no date for publishing a fixed release. True ?Could you please put the S2 release into stores ?Thx

Want to queue albums or tracks, play next or add to end of queue or just play top tracks for an artist... JUST CANT DO ANY OF ITAlso with volume please bring back digits as well as slider, lots of us have a sweet spot depending on what we're doing while listening. Did none of this come up with beta testing. Major fail SonoS!

Used mainly for streaming iTunes library. At first not recognising the shared music file on my NAS. I then loaded the Sonos S2 App on my Mac Studio and was able to delete and re-enter the music directory on to my Sonos Port. Next, still on my Mac, my NAS password was not accepted so I deleted the password and re-entered it and this time was accepted. From my iPad, my NAS music folder was visibly present on my Port including album art. So S..L..O..W, but I was able to select a file to play, however, on every occasion I got a “something went wrong message”. This is where I am now, no music able to play yet. Fortunately, I have another brand of streamer which continues to access and play from the same music folder. If the Sonos app problems still persist in a month’s time I will ditch my Port. I feel sorry for those users who have invested intensively in Sonos products. My Port is connected by ethernet and I have also dis-connected my boost.

Is it possible to revert to the previous version of the app. I installed the new version about a week or ago and now my entire system is pretty much unusable.  I can’t play anything from my music library which previously was fine and if I try to play a radio stream it plays in random rooms and I can not turn it off.