Skip to main content

Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,251 Topics
  • 59,457 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
  • 354
  • 2588
ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
  • 0
  • 4
6251 Topics
jack_c85
jack_c85Avid Contributor I
posted in Controllers and Music services
The ability to 'Favourite' artists, albums, playlists and tracks on TIDAL from Sonos

TIDAL on Sonos is great (excluding a slight issue I am having at the moment but the fab support team are working hard to resolve it for me) but what is missing is the ability to 'Favourite' TIDAL playlist, artists, albums and tracks directly from the Sonos App. For example, if I hear a track I like by a new artists and want to favourite that artists so they appear in the 'My Artist' section of TIDAL on Sonos I have to leave the Sonos App, open TIDAL, search the artist and then favourite them... a long winded way you'll all agree.

7722
leidner
7 years ago
J
JMC123Contributor I
posted in Controllers and Music services
Sonos app won't turn off - Android

How can I turn off the Sonos app? This used to not be a problem so it must be this latest release. There's no simple way to turn off the app so I'm stuck doing a forced shutdown, but then within minutes it turns itself back on and uses battery on my phone. WHY!?!? Who at Sonos thinks this is a good idea????? Make easy for me to turn off the app - completely turn it off - or I will uninstall and move on to a new vendor. The Sonos app is nothing more than spam on my phone right now. FRUSTRATING!!!

8771
MrKeith
7 years ago
D
DevNetContributor I
posted in Controllers and Music services
On Iphone - app won't turn off

Music won't turn off - how can I shut down ?

22081
Stuart_W
7 years ago
E
ED8500Contributor I
posted in Controllers and Music services
VPN tunnel makes connection to fail

When you have a VPN tunnel open, it seems SONOS is unable to connect to your home network. Close your tunnel and things will work just fine.

5182
H
7 years ago
J
justine7777Contributor I
asked in Controllers and Music services
Play different songs on two Sonos play1.

We got two Sonos play:1 for Christmas. I loaded the Sonos app on my iPad and my fiancé’s iphone. After playing with it for a few minutes I had two different songs playing at the sane time in different rooms. That was the desired outcome but as soon as one of us changed the song both speakers automatically started playing the same song and I have not been able to make each speaker play independent of each other since. Can anyone help me figure out what I’m doing wrong?

11322
J
7 years ago
R
RyanFitzContributor I
asked in Controllers and Music services
Program Timers for turning on and off

Can you set timers to wake and sleep music?

12241
jgatie
7 years ago
H
hdriggersContributor I
posted in Controllers and Music services
New App is a BIG Step Backwards

I cannot believe how much you have taken an enjoyable experience with your product and changed it into a frustrating experience. I have gone from gifting and recommending your products to telling people not to purchase them. Very disappointing, since I have the whole house on this platform that makes me hate the product when I use it.

40810
jgatie
7 years ago
M
mckayiContributor I
asked in Controllers and Music services
Brennan B2 and Sonos app

Sonos Windows 10 app does not connect/see Brennan B2

7704
M
7 years ago
H
HolmesyContributor I
asked in Controllers and Music services
Parental Controls

So, I am looking at putting a Sonos speaker in my children’s bedroom. I have quite a range of Sonos products around the house and I don’t want them to have full control of the system. Is it possible to be able to give them access to just the speaker in their bedroom? Like a sub controller from their phones that can only control their speaker but my wife and I still able to control everything? TIA

15802
A
7 years ago
K
Keen music fanContributor I
posted in Controllers and Music services
Amazingly frustrating

I’m taking a break from biting the carpet in inconsolable despair to write this. I fear that the October 2017 Sonos app on my iPhone is somewhat short of being truly marvellous. I find I’m having to go in and out of randomly hidden menus in the top rhs or bottom lbs or some other button or arrangement of dots and do so many times in a quest to find that elusive, only occasionally reappearing, menu that has the “line in” button if you scroll right down. I can’t believe how fiendishly difficult it is now to find and do what was easier before. The sooner they can do away with all this lack of clear thinking in the app and get Alexa to do every little thing the better. Compared to spending any more time on this app, chewing up the carpet in desolate, inconsolable frustration and despair would seem to be a more productive use of time. So that’s what I’m going to do now. Goodbye.

58023
J
7 years ago
M
mw2319Trending Lyricist I
posted in Controllers and Music services
"Check your network connection" error message

I've downloaded the most recent version of the Sonos Mac Controller from the Sonos.com site. The Mac App will only display Favorites and songs loaded into the queue from my iPhone. Trying to select any service (Tunein, Apple Music, Pandora, etc) doesn't work and it says I'm not connected to the network. However, I can start and stop musich in the queue and see and start playing items that in my Sonos Favorites category (that were added from my iPhone). I went to Preferences > Services and selected Apple Music. I then selected my account and clicked Reauthorize Account to see if that would help. At that point, I get the following dialog box. Clicking on Try Again just shows the same screen over and over and over. My Mac App is on the same wireless network as the Sonos speakers and again, it can control the speakers (play/pause) but only for music added by my phone. Any suggestions are welcome and appreciated. Thank you

323114
R
7 years ago
G
Gary KContributor I
asked in Controllers and Music services
latest controller update (8.2.2)

I am trying to update to the latest controller (as it want let me play anything until i do) on my iMac but keep getting error code 1100. this appears to be "end of tape" how do i fix this. If i uninstall and reinstall, will i lose my link to my music on my mac from other controllers?

140110
C
7 years ago
R
rruotoloContributor II
posted in Controllers and Music services
CR100 won't connect, but iPad, ZP80, ZP100 are connected and working a-ok!!

Everything used to work perfectly….Then it all stopped working…so, started by rebooting my router. I then hard-wired ZP80 and ZP100 via Ethernet to get them to connect.  SUCCESS! I can now control them both on my WiFi network from my iPad SONOS app.  That's all good! HOWEVER, I cannot get the CR100 to associate with the ZP80 or the ZP100.   How can I get the CR100 to re-join the party? I've tried putting both ZP80 and ZP100 into the paring mode (pressing MUTE and VOL-UP)…and they both blink amber…but the CR100 just stares back at me, and eventually times-out.   When it times out, after a few minutes, it says that no SONOS components are present, but I know better…and so does my iPad, which has no problem controlling both units. I've also tried resetting the CP100 by pressing the following sequence: <left soft button> <middle soft button> <mute button> <middle soft button> <back button> ..then scrolling down to "Turn Off CR" .

11649386
J
7 years ago
U
User447901Contributor I
posted in Controllers and Music services
An unexpected error occured while importing playlists

I have about 24,000 tracks and 100 playlists on iTunes 12.1.1.4. I ran diagnostics and got code 4436632. Please help me fix this issue. I've tried 5 times now to import my iTunes library. On a Windows 7 PC.

6394
R
7 years ago