Controllers and Music services

I connected the controller app on my iPhone to my different Sonos devices (bridge, play 5, and two play 1's). After connecting each, the app says "Some of your Sonos components need to be udpated." When I click "Check for Updates" I get the message "NO UPDATE REQUIRED". When I click Done, it drops me back onto the same "Check for Updates" screen. The same thing happens when I try it from my Macbook Pro and my iPad. How can I get out of this loop and start using my devices?

I've been using Sonos for some time now, starting with play:1 and then playbar. I remember being sceptical and expecting to having problems setting up for the first time, but was amazed with the simplicity of the process. It was one of the most user friendly experience I've had, both setting up and using the controller with Spotify and my own library on my server. Room controlling was very straight forward. After recent updates to the controller, both iOS and Android, the whole experience has changed to the worse. I've bought two more play:1 to add to even more rooms. The setup process adding speakers now require me to reinstall the app on my device to get the new speakers/rooms showing up, on every device for each added speaker. The general GUI is now confusing, both choosing which room I want to play, volume settings and, most frustrating; grouping. When choosing rooms to play, I never get the system to respond the first time; I have to choose speakers multiple

I have been a Sonos user and installer for about 10 years now, and I just have to air this out once and for all --frankly, the user interface of the current phone app (both for android and iphone) is the most poorly designed version yet. I don't wish to offend anyone in Sonos, but I wish to report that all my clients have complained to me about it. It seems that it was created to make it as simple and plain as possible. Well it does, and it also looks very crude. I wish you guys could make a much better and sleek version of it because it doesn't complement the awesome system. Thanks. P.S. You could start with changing the white background.

Hi All, I recently had Sky Q. I have changed from a boost to a wireless setup to take advantage of the mini-box hotspots which are wired to the Sky Q router in by Ethernet (due to house with thick walls). However, although the hotspots give full signal for my IPad, even though they share the same SSID as the Sky Q router, the speakers are only recognised when in the vicinity of the router or themselves but not by the SKy Q mini-box hot spots. Does anyone have any thought on this? Much appreciated, Ed.

I have an extremely annoying pop up that’s appeared on my sonos iPad app. I choose a cd to play from my collection and every time a pop up saying "Go Unlimited and a 30 day trial" How do I stop this, if sonos are now popping up adverts I’ll be extremely annoyed. Thanks

I get the same error every time 😠 (running desktop client on mac osx)...any help is appreciated: '//AlexMBP/Music' is no longer available. The device where the music files are stored may not be powered on, or the path may have changed. Go to Manage > Music Library Settings to check the path name

I created several alarms to play music for a few hours a day when we're not home. We have 3 Sonos speakers. In the alarm settings, under Rooms (iOS), I always activate "Include Grouped Rooms". Now, it'll stay on as long as I only edit the alarm in the iOS app. Problem is, sometimes, I edit my alarms on the Mac desktop app. When I open any alarm in the desktop app, that same setting is deactivated. Always. Further, if I reactivate it (turn it on), it won't be saved. So in order for me to use this function, I need to only and always edit my alarms on my iOS device (tablet or phone, it's all the same). I have included an image which shows the parameter being at on in the iPad, but at off on the desktop app. Is that a known bug ?

I group my speakers in several different ways depending on what we're doing. rather than manually having to group them each time, can I name my groups. Advantage would also be, I assume, that I can get Alex to play to that group of speakers. I understand I can group devices in Alex but see that it has problems doing it that way. Appreciate anyone's experience with doing this.

Would it be possible to include song lyrics in the SONOS app? (similar to Shazam). Currently I have to start a song, and than switch quickly to my browser to search for the lyrics on azlyrics or similar. I don't know how this relates to copyright issues but several sites already exist for years without any problems.

My Samsung tablet (Galaxy Tab 2 with Kitkat, GT-P5110 and 4.2.2) can not control my Sonos. The app says I need to update? But I got the latest version from the Playstore...

How can I adjust the volume of my Sonos speakers from Android Google Play Music or the home screen? Background: When using Google Play Music or from the Android home screen, the hardware volume keys don't adjust the volume. The hardware volume keys do work from the Sonos app, I can adjust the volume only if Sonos is open. I've also noticed the Sonos app does not show a notification. In advanced settings I've enabled "Show Notifications" and "Allow Volume Control on Home Screen" Diagnostic info: 7776465 Thoughts?

I previously posted this in the 8.0 announcement thread, but I think these comments are important enough to merit their own thread. Most of it is copied, but I have made a few changes. After rolling back to v7.4 on Android via sideloading, my initial rage and frustration have subsided a bit, and hopefully my criticism is much more constructive. I read a comment from Ryan S. that there is no way to roll back the UI, but the team would work to fix any issues that impact user satisfaction. Here are the main issues and some suggestions for quick fixes. Ideally the team would really take the time to do their own research and remodel the interface from the ground up, however these items need to be triaged immediately. 1. Switching rooms Issue: The most obvious way to switch rooms from the now playing screen would be to click on the room name in red. Unfortunately this interface element only allows you to group rooms together. In order

Keep getting the message that an update for my desktop controller (iMac) is available but I get an error message when I attempt to download it. Anyone else have this problem?

For some reason I cannot un-group my speakers. Any advice? I've tried starting app, clearing app data, changing wifi and cannot get it to un-group. Diagnostics 8398933

The new interface is nearly impossible to use... it doesn't even make sense how it works in relation to the previous interface which was better than good enough. As someone that has thousands of dollars invested in sonos I have to voice my utter disgust for this new app. PLs comment below and lets get Sonos to roll back from this atrocious attempt at an upgrade.

Anyone know if f the desktop controller will see a significant update any time soon? Compared to all the updates to the app, it seems quite neglected.

After downloading the latest update today, the volume buttons on my iPhone S no longer control sonos volume. I have checked the settings, and “hardware volume control” is selected. Does anybody have any tips on how to restore the function? Thank you

I have variously 4 Sonos speakers (1s & 5s) and since upgrading my router to a Netgear Nighthawk I cannot get my iPhone SE to connect. My iPad, MacBook, iPod and PC connect seamlessly. I have gone through all the normal troubleshooting procedures and updated the Sonos software only today so all is up to date but to no avail. Deleted the app from my iPhone and reinstalled - zilch. Not a massive problem but a niggling issue which needs resolving. Couldn’t see any solutions in the forum that match this. Any ideas ?

Is there a timeline for when Truplay will be supported on the Iphone X? I did a system reset and I'm unable to tune my speakers now.

Does anyone know if there is a way to turn off shuffle and repeat? I looked in the settings but could not find it. It's very annoying that every time I want to listen to an album, I have to go into the player and turn these features off. I would rather be able to set the default to single play and in order. Thanks!

I received my first Sonos product over the holidays, and am LOVING it. As I was connecting all of my digital streaming services, I was surprised not to be able to find anything to connect my Audible account, and couldn't find a generic input where I could bootstrap it in. Am I missing something? Have others successfully found a way to troubleshoot this? Thanks.

I would like to be able to switch between rooms (players) by swiping the screen. I seem to recall that this was possible in an earlier version of the controller app but has since been removed. The current way is a bit cumbersome, even after the latest update.

Hi. When i try to open sonos i’m asked to update controller. I press update and am redirected to AppStore, but when i press open there i’m just sent back to sonos which says i must update, and so i’m sent back and forth.. help?

Updated from 8.2.2 on my PC just fine. However when I try to update to 8.3 on any of the three Apple devices I have once I hit the update link am asked if I want to open in Apple Store. 8.3 listed and Open button next to it. Doesn't update. Still have 8.2.2 I had to delete Sonos from my Apple devices, go to Apple store and download 8.3 and install.

Does anyone know when or if the Windows PC Sonos program/app will be updated to match the design and UI of the mobile app? I personally think that Sonos on computer has a very outdated look