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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,237 Topics
  • 59,323 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6237 Topics
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ian.owenContributor II
asked in Controllers and Music services
untrusted enterprise developer

Where do I find the instructions for the above message when updating the app?

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MikeV
7 years ago
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Tooslow2007Contributor I
posted in Controllers and Music services
App feedback 8.2

Are you aiming to create the world's most unfriendly UI? This update is shockingly bad. I can't begin to describe why because it is just rotten through and through, so where to begin? I know that's not very constructive and I'm sorry about that but, just listen to your customers. Just go back to 7 point something and we'll all be a lot happier. While you're at it could you stop pumping out so many updates. Once a month. Max. John

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7 years ago
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kingjonesyContributor I
posted in Controllers and Music services
New App Interface

Having been a Sonos user for the past 8+ years this is the biggest backward step the app/interface has ever received. Sonos had a unique selling point of its easy to use, simple, elegant interface, this I feel has been completely lost in the new app. Using the app is now a clunky experience that no longer feels intuitive and relies on guessing which room you’re controlling when searching for music. Do us all a favour Sonos, go back to the old way the rooms/devices were managed! Don’t get me wrong, change is usually good and we like the continued maintenance/upgrades and development. But you need to listen to customer feedback on this one.

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J
7 years ago
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User642534Contributor I
asked in Controllers and Music services
Fading in and out

When I start my system (nine speakers) they usually work find but then begin to fade out and then in. Is it my Internet connection or am I overloading the system?

25174
R
7 years ago
Cheezy2
Cheezy2Avid Contributor III
posted in Controllers and Music services
Hate this new app 8.0

Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly. I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.

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7 years ago
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csnukerContributor III
posted in Controllers and Music services
Sonos automatically play when entering the bathroom

I have Sonos in the house and want to put Sonos in the bathroom that will automatically play when entering. The only way I can think of doing this is to have a movement sensor they switches both the light on and power to the Sonos speaker ... but is it possible to get the Sonos to play music when power is provided (ie on power on). I would like a Sonos group for the bathrooms that eternally plays a mix of chart hits, coming into action when someone is in the bathroom, turning off when they leave. However I also want to be able to occasionally play the same music as I have playing throughout the house (ie for a party) - this is the reason I think of a Sonos. Is my idea possible ?

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7 years ago
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beauelliottLyricist III
asked in Controllers and Music services
TV button missing

I have a sonos surround sound system in my living room and I like to swap back and forth from the tv sound to online music. The old app had a button that allowed me to switch back to the tv sound but the new app does not have this feature. How do you return to tv sound? Right now I have to cycle my tv input to get sonos to play the tv sound. It’s frustrsting. Surely I’m missing something.

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B
7 years ago
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seanfenlonContributor I
asked in Controllers and Music services
Rooms Disappear, Reappear, Disappear again, and So On...

After upgrading to the latest software to enable Alexa integration, my "Rooms" don't all appear on the desktop nor the mobile app. I rebooted all the devices, bridge, and router and they will gradually all re-appear but then disappear again. I can literally watch them disappear from the screen on the desktop app. Diagnostics #7985207 Thank you in advance for any help/guidance.

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jgatie
7 years ago
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Kumar
asked in Controllers and Music services
Version 8.2 broke my system:-)

Unless the rare thing has happened and I am an outlier that is far out, the very useful part of the app - Favourites - is now messed up for playlists, though it appears to be ok for Stations, though these now are in List view. Fortunately for me, since the App store did not have the 8.2 right away, I did not update it on a recently received old iPhone 5 now dedicated for controller duty. So I can do a side by side comparison and verbalise - I don't know how to do screenshots of these. 1. My Sonos playlists are the same large icon view in both. But in 8.2, they now have all of my 12 on view after scrolling plus 5 from service for a total of 17. While 8.1.1. has just 5, the favourites. Defeats the purpose and the meaning of Favourites. 2, See all on 8.2 yields a list of 17 lists, doing the same in 8.1.1 yields just the same 5, choses as Favourites. 3. As I recall, the merging of ALL Sonos playlists, and favourite ones from service under see All, is new. Perhaps useful if the mai

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7 years ago
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0371830Contributor I
asked in Controllers and Music services
Sonos 8.2 for Android runs permanently in the background

Just got the upgrade for Sonos 8.2 and noticed that now the app runs non-stop in the background. If it's a bug then fine, but if it's intentional to run the app permanently in the background then it's really not good. You could get away with it in previous versions of Android, but on Oreo you get very clear notification about apps not used but still running. Is the app permanently running in the background a 'new feature' or a bug? I really can't justify keeping on my phone an application draining resources all the time.

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7 years ago
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maciejmContributor I
asked in Controllers and Music services
Can I revert the sonos update?

No sure if that is the right spot: can anyone tell me how to reverse the Sonos app update? We (my family) universally hate it. We would all love to go back.

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bockersjv
7 years ago
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flattbusContributor I
asked in Controllers and Music services
system password

I have had Sonos for years and on the odd occasion I have had a problem with the system Sonos support has been superb. I have just tried to carry out a system update on a mac (rather then a windows based laptop which is the usual route) and the update gets so far and asks for a password ( not when I use the windows laptop) I get a box with a padlock pictured, it shows my user name and asks for a password. I don't remember setting up a password?? is there a standard password? I tried "admin" and it doesn't want to know. Has any body got any ideas please? Kind regards Greg

14588
F
7 years ago
TheDutchDream
TheDutchDreamContributor I
asked in Controllers and Music services
Removing A Speaker From “Your Products”

A speaker I no longer own is still listed under “Your Products,” how can I remove it?

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MikeV
7 years ago
terryg55
terryg55Contributor I
asked in Controllers and Music services
Sonos One build versions

Difference between build 39247040 and build 39247040c?

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terryg55
7 years ago
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DropZoneContributor I
asked in Controllers and Music services
Adding a user

I am set up on my system and it works wonderfully. However, my wife would like to play music from her iPhone. I cannot find a way to get the system to recognize her phone. Any suggestions?

135846
Airgetlam
7 years ago
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W.B. AndersonContributor I
asked in Controllers and Music services
Updated to iOS 11, now sonos does not work

I updated my iPad to iOS 11, now my Sonos cannot find the network. Help please!

7873
Chris
7 years ago
IAmtheMusicMan
IAmtheMusicManContributor I
posted in Controllers and Music services
Hands up if you HATE the new Sonos App!

Man I am so so disappointed the Sonos App on Android. It used to be great, really easy to navigate and use and now we have this complete mess of an app. Nothing is easy to find and I end up clicking randomly until something close to what I want happens. It is SO unintuitive I would rather power up my laptop (which takes 5 minutes) and use the Windows controller (which is still good - for now) than try to navigate using my tablet. SONOS Developers stop over-developing the App, there's not much more you can do to it, like Tomato Ketchup it was a perfect product - find something else to tinker with to justify your existence/employment.

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Keith N
7 years ago
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manu_sonosContributor I
asked in Controllers and Music services
Is Sonos vulnerable to the KRACK-attack?

Hello, since sonos devices use wifi, is the sonos software vulnerable to the following WPA2 attack? https://www.krackattacks.com/ If so, will there be an update? See also: https://papers.mathyvanhoef.com/ccs2017.pdf https://arstechnica.com/information-technology/2017/10/severe-flaw-in-wpa2-protocol-leaves-wi-fi-traffic-open-to-eavesdropping/

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Ryan S
7 years ago
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Samd1Contributor I
asked in Controllers and Music services
Delete Old Imported Playlists

Hello - first post here. Title says it all really. The underlying playlists have been deleted at source but Sonos still shows them - quite a bit of clutter I would wish to delete.

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T
7 years ago
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vdrowleyContributor I
posted in Controllers and Music services
How to write a Windows firewall exclusion for sonos

I would like to write a Windows Defender Antivirus exclusion in the Windows Defender Security Center so that it stops barring Sonos from accessing the music folder. Has anyone tried this? You are allowed to chose from four exclusion options : file, folder, extension, or process. My money is on the process...if the Sonos process is allowed than all is well? Any thoughts on this or any suggestions on the process name. Possibly Sonos.exe as the process name? The above is spawned from my failed attempts to add my music library on a new computer. Got the library added after many hours and countless attempts but when I reactivate windows defender it turns on me and will not access my music.Grrrr.

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V
7 years ago
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Harald_3Contributor I
posted in Controllers and Music services
Sonos playlists discontinued

I have recently problems( intermittent) to see my Sonos Playlists. Sometimes they load and sometimes not. Customer service informs that Sonos has/will discontinue Sonos Playlist function. Anyone knows anything?

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Ryan S
7 years ago
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avninjaContributor I
asked in Controllers and Music services
Is there anyone that likes the new app? Does Sonos management care?

The new app is so incredibly non-intuitive. I see many complaints. I imagine more would complain if they didn't have to create profiles to discuss in the community. The usability seems bad enough I am questioning selling my sonos equipment. Is there any out there who actually likes the new app interface? Are there advantages? Has Sonos management listened to customers on this issue? Thanks

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Chris
7 years ago
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Rick_28Contributor I
posted in Controllers and Music services
Feature request: Alphabetical sort for playlists

It would be great to be able to sort tracks in a playlist alphabetically. I listen to a lot of podcasts and audiobooks that have a sequential order. The tracks normally start with a number, e.g., "001" and are in reverse chronological order, newest first. But I need to listen to them in chronological order, in order of creation. Without an alpha sort, I have to individually add each track to the playlist to get them in the right order. Thanks.

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D
7 years ago
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Matthew Lucas
asked in Controllers and Music services
Google Assistent

Why would Solos after years of hinting that Goggle play would work more seamlessly and would be able to incorporate Google Home then turn around and go with Alexa (have they even used Alexa? ) Google home will be the competing echo system to apple. If there is not a solution soon I will Kijiji my entire setup and move to a more compatible Wi-Fi speaker system that support the rest of my home set up. I started with SONOS and now that other companies have released their smart home tech the idea that not only has SONOS closed them selves off to future market share but also in not releasing a separate home remote to help with the disconnect is yet another blind spot in this organizations view. YEs you might have been there first and did it well but it takes one better product and in the race to integrated all together so then you are bound to one echo system SONOS has lost. Part two, why is there only one input for the sound bar? I have my television and a record player my Play 5 is hook

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7 years ago
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Injun513Contributor I
asked in Controllers and Music services
7.0 update sucks

I have read the other threads and called sonos support, I know it's not my network after 3 years of zero issues I cannot play 2 songs in a row Very frustrated

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G
7 years ago
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