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Question

Not all Spotify results showing up in search within Sonos?

  • October 23, 2012
  • 3 replies
  • 528 views

I frequently find that the spotify app within Sonos not only does not refresh my own playlists, but now I'm finding it's not even loading all of the results on Spotify's own server. For example, search for "Taylor Swift" Her new album Red is available within Spotify, but if you search Spotify within Sonos, it is nowhere to be found.
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3 replies

Forum|alt.badge.img+1
  • Sonos Employee
  • 2653 replies
  • November 19, 2012
Hello Jason, With the recent update to Spotify on Sonos, all search results should match what you will find when searching through Spotify. If you are still having this issue, please submit a diagnostics report and reply back to this thread with the confirmation number that you receive. The following Answers page gives instructions on submitting diagnostics: https://sonos.custhelp.com/app/answers/detail/a_id/142/kw/diagnostics

  • Contributor I
  • 6 replies
  • March 2, 2018
Yep same issue here, search results are all wrong

Edward R
Forum|alt.badge.img+20
  • Retired Sonos Staff
  • 3552 replies
  • March 5, 2018
Hi, Tim_69. We can help. Can you please submit a diagnostic and respond with the confirmation number? This way we can identify the cause. Many thanks.