Controllers and Music services

The other thread that had this topic is closed, but didn’t address my problem. After an hour with sonos help, this is what we did.First, confirmed my S2 was up to date. Unplugged all sonos speakers/units Rebooted the router Plugged them back in.It took a little waiting for them to come back online, but it did the trick. 

Hello All in the Community! I continued to be asked to upgrade my app on my phone everytime I log in. I have a friend that did the upgrade and is now no longer able to use their devices. What is the deal with the older devices. Will it brick my networked amps and portables if I upgrade the software? I have Sonos Play 1 and Sonos Connect Amps.  Thank youRalph  

Can anyone help?The S1 app told me to instal the new S2 version. This works with my android phone no problem but unfortunately not with my iPad.The pad is running the latest OS but the app won’t let me past the Terms and Conditions. 

I have a system I installed for a client that where I swapped out a sonos one sl black for one that’s white. The room is a master bathroom. The problem I have is that when I tap the group button and then click ‘everywhere’ the room won’t select.  I can manually click the room and it works fine from there. But the ‘everywhere’ will neither select or unselect that particular room.  I’ve factory defaulted the speaker and added it back using a different name and same results.  My app is up to date and Sonos the sonos system. This problem is repeatable on multiple iOS devices. Sonos tech support suggested posting this question to the community. They are stumped apparently. 

I have never been so frustrated with an upgrade, my system is now down, there is no way to go back to S1….

I just replace my SoundBar with a Beam. The SoundBar controlled the volume properly on my TV whether it was set to cable or streaming from either AppleTV or an Amazon Fire device (I am using a Harmony remote, but I don’t think that matters). WIth the Beam, I have it set up to control the TV volume, but the remote does not affect the volume when I’m streaming from the Fire. In fact, I can’t even set it up with the TV set to the Fire input - it doesn’t see a click on the Volume button. My TV does not have an ARC input, just a digitial audio out, if that matters. Is this something that I have to fix by reprogramming my Harmony, or what?

There was a thread about this topic, but it is closed for comments. It’s still an issue: Sonos can’t see semi-colons as a delimiter for genres. It is musicologically impossible to fit every piece of music into one genre. That’s absurd. If Sonos loves music, it should address this problem!

Hi! have just got my Sonos One and have downloaded the app. Not a fan really as I can’t seem to be able to play my iTunes playlist from my phone? Also I have lists on my YouTube account and they won’t play either as there isn’t an “app” to support this help!!

Hello, been looking through this for ages before finally biting the bullet n asking.  so basically my Sonos one and One SL are connected to my wifi but I don’t want to connect my iPhone to wifi just cuz it takes ages to do anything on my phone. I want to know is there a way I can connect my Spotify to my Sonos system, in a way that when I click the stream button my Spotify it comes up as a option if I’m connected to wifi or not 

Hi, I realise this has been asked before but j can only find years old threads relating to it. Do my plays on spotify via sonos feed back to Spotify and therefore count towards daily and discovery playlists? For clarity I am browsing via the sonos app. (I know they never used to, hoping this has changed!) Thanks,

Hi there im using a note 20 and im trying to cast YouTube videos from my phone to my sonos 1. Unfortunately I cannot do that only thing that works for now is spotify. I would like to watch Netflix and YouTube on my phone and listen to it on my Sonos is that possible ? Please help me out

Any idea? We’ve been deafened! Have managed to at least limit volume in the room so we won’t lose our hearing but need to be able to control volume. Any ideas very welcome

I upgraded to Sonos2 This made the link to my iMac music library redundant.I’m trying to reconnect it I have discovered there isn’t a Sonos App anymore for the iMac so I’m lost I’m running High Sierra 10.13.6 and can’t update software unless I buy a new iMac which isn’t an option.any help ... please   

I’ve been trying to listen to the BBC Sounds app (from an iOS up to date iPhone) but I have struggled to get anything to work/connect whatsoever …. am I supposed to be able to make this happen does anyone know?Stevie T. (UK)

Can I undo an update? My sonos products will no longer work. And they were working perfectly until i updated… 

Come on SONOS sort out this problem. It’s a disgrace that you have cut loose all those customers that have perfectly good old gen equipment. The very least is that you continue to offer the ability to use our equipment and search for Radio and other content. I fully expect a canned response and zero help, but I’m going to ask the question anyway.

Playing songs on my computer continues to be a really weak spot with SONOS. The issue is compounded in that later -- like today, the next day -- as soon as I open SONOS on my Samsung it starts a string of “I can’t play that” that goes on and on, literally blocking my use of the phone. I wasn’t even going to play songs off the computer when I started this morning! the best I can tell it’s never the same songs .. it’s just like random. 

Hi I have been with Spotify and have changed to Apple Music but when I created my Sonos playlist I was with Spotify now I’ve changed it won’t play my Sonos playlists any ideas ?? darren 

When half of the screen of my CR200 went out, I picked up a replacement from eBay, because phone apps just won’t cut it for bedroom use. Unfortunately, I can’t get the new CR200 to connect to my Sonos network, which consists of a ZP80, ZP100, and One(x2).  So far, here’s what I’ve tried: Turning the wifi setting on/off for the ZP80/100 before attempting to connect. Restarting the ZP80/100 before attempting to connect. Restarting the router the ZP80 is wired into before attempting to connect. The CR200 will switch to the “Connecting” screen, before it fails with a message that includes the link: http://faq.sonos.com/setupH I really need to get this replacement working, as it was the lower half of the old CR200’s screen that failed, and that seems to be where all the controls are that I regularly use.  While the touch functionality continues to work, I’m not enjoying our games of blind man’s buff. Any suggestions?

I want to transition from NAS to Cloud based storage, including music and photos. How can I access a cloud based music library in Sonos?

Is there an option to turn off the unsolicited ad popups in the Sonos S2 IOS app? I use the app for controlling my music system, I don’t like ads from Sonos about Holiday offers, Sonos radio etc. popping up while I am using the app.  

I could use Sonos One SL using AirPlay before iOS 14 update. But just after I updated to iOS 14, Sonos One SL disappeared from AirPlay devices list. Sonos app works well, only AirPlay does not work. I pulled the plug from outlet and connected again, but it did not work.

How do I remove duplicate tracks from a Sonos Playlist? The last answer to this question is from 2013 and no longer works. Thanks.

Hello!Need Your help!I can't play music stored on my android device Xiaomi Redmi Note 8 Pro.I have Sonos Connect_v1, and i use Sonos S1 app.Sonos radio work fine, but when i want listen music stored on my device Sonos S1 app give error: "song name" is no longer available on this Xiaomi Redmi Note 8 ProSonos S1 i was several time uninstall and install again, Sonos Connect_v1 restarted several time, my access point and router restarted several time too, music downloaded from internet and was copy from laptop on micro Sd card and play on my device and laptop well, music destination is in "music" folder.Before it was work fine, a few months ago. Diagnostics confirmation number is: 1792455112How can i fix it?Thx in advance.    

HejHar idag köpt en Beam en Subwoofer gen.3 samt två st One-högtalare. Har tidigare en One och en Play 5, som inte kan användas med S2. Tänker uppgradera mi S1 till S2. Undrar om jag kan få uppgraderingsrabatt 30% på min gamla Play 5 senare då ekonomin tillåter köp av en ny S2-kompatibel. Undrar också om mina spellistor mm, som jag nu har på S1 följer med vid uppgraderingen till S2.mvh