Controllers and Music services

We want to listen to Spotify on our Sonos and listen to a different Spotify stream on another device,I have a Spotify Duo plan in which I am the plan manger and my wife is a plan member. We want Sonos to use her member account to listen to her music while I listen to my podcasts on my manager account. How do we set this up. I’ve looked at family account advice but it wasn’t than useful.

Hi,my app constantly loses connection to the app. It won’t log onto it meaning I can’t play music on my system, or if I’m lucky enough to be able to play music then it disconnects so I can’t change track or volume, rendering my expensive system completely useless. You will come back to me and blame my wifi I’m sure, however nothing else drops out as much as Sonos… it’s happening very often now.please can someone help?  if it is WiFi… then would a Sonos boost help? thank you  

Bit of a wierd one. I have a few Sonos playlists I’ve created. I want to play the playlist. Normally on my Android (S2) app I navigate to the ‘My Sonos’ page where I can see ‘Recently Played’, ‘Playlists’ and ‘Stations’ . The playlist I want to play is under the ‘Playlists’ section.A couple of times recently the ‘Playlists’ section has just disappeared. Not sure how many times but previously restarting the app or going away coming back the section reappears.This morning it didn’t. So I just had the ‘Recently Played’ and ‘Stations’ sections. Tried on my wife’s phone - same issue. I just couldn’t find a way to find and play the playlist. I tried the ‘edit’ on the My Sonos page but it didn’t offer me any option to add or remove the Playlist section just the Recently Played and Stations.In the end I started the Windows app on my PC. Selected the playlist under the Sonos Playlist section. It played. The ‘Playlists’ section miraculously appeared back on the My Sonos part of my Android app!!A

I have another Play 1 that I want to add to my system of 3 existing Play 1s.  I am currently unable to do this without upgrading to S2. From the S1 App System>Add New Hardware > Recommended Upgrade to S2 (no option to bypass).    Given all of the horror stories that I have read about the flakiness of the S2 launch, I want to wait a few months to let Sonos get the bugs out before upgrading.  I have no desire to have to spend hours with tech support or fiddling with something that is already working.    Is there a workaround for this?  If not, this goes against what Sonos has promised by allowing users to keep their existing systems on S1.

Perhaps i’m being dim here, but has Play Next been removed from the S2 app? In S1 I could press and hold a track and get a Play Next option, but that no longer works. has it been moved or removed?

Hi - I moved from the UK to China and now want to use QQ Music through my SONOS system as well. Reading through some articles here I understand I have to use Qplay on QQ Music, be connected to the same WiFi with Sonos and my smartphone and set the location to China in profile on sonos.com. I also updated to the S2 controller.Did all of that - but it still cannot see Sonos on Qplay. Any suggestion highly welcome - I am struggeling!thanksChris

I am trying to add music from my Samsung Galaxy Tab S2 to the Sonos Music Library, but when I enter the device name (by IP address), I get an error saying “The computer [IP address] refused to let the Sonos product connect to it”.How do I get Sonos to connect to the computer?Thanks.

Si app was excellent The s2 is hopelessCannot pair play oneInterrupted playbackIs possible to ditch s2 and just go back to s1?

Hi all:Version 0..2.0 of SoCo-CLI, the open source Sonos command line controller for Windows, macOS and Linux, is now available:https://github.com/avantrec/soco-cli/blob/v0.2.0/README.mdThis version adds improved speaker discovery, direct control of whether a device’s buttons are enabled, whether Trueplay is active (where applicable), and whether Fixed Volume is active for Port and Connect devices.These add to an already huge range of Sonos control functions accessible via the command line, for use in scripts and other automation scenarios.For those who prefer programming directly in Python, version 0.21 of the SoCo Python library also released today, with improved speaker discovery including the ability to discover and control multi-household systems.https://github.com/SoCo/SoCo/releases/tag/v0.21

When we have people over, we play Sonos in several rooms but not all. But every time I have to walk around and set the volume levels for each room. Through your app please make it so I can save and label different group and volume combinations. so that I am one click away from starting an event. Maybe this favorite is simply another labeled room with the ability to have default volume level. And one social event will require different grouped rooms and volumes than the other. So lets recap. (1) The ability to create permanent groupings of rooms. (2) The ability to set the starting volume levels for rooms and these configured groups of rooms. (3) and the ability to set the max volume of rooms and groups of rooms, I read this in another thread and someone with kids knows what I am talking about. Maybe this is not the forum to get support for this issue I am not sure the percentage of Sonos owners who actually use this forum, this is my first post and I am sure this is not the o

I added my new Sonos Move to the wrong email address and cannot connect it with my existing Sonos system. How do I get it onto the correct the email address?

Hello, we have a mix of new and old Sonos devices I ended up setting up two parallell systems, S1 and S2,  on our network. It works ok, with both S1 and S2 controllers on our Mac and iPhones.But on the Mac when starting or connecting to the network the S1 app it will find the S2 device first, refuse to connect and suggests upgrading. As a work around I power off the S2 device the S1 controller will connect to the S1 device and I can then start the S2 device again.On the iPhone this works as it should and connects to the correct device.Anyone else with this problems? Any suggestions or better work around?Ps I had a conversation with Sonos support without any resolution

I’m pretty sure this will get buried with all the other Youtube Music threads, but I could not find one that describes my situation. Now that Google Play Music is being decommissioned, I find myself with a prospect for a severely degraded experience.I have a Google Play Music / Youtube Music subscription (family plan, if that matters at all).I also have a Sonos Beam + 2x Ikea Symfonisk as surrounds.I want a very simple thing - to put a mix of music on my system, starting from a certain song. No offline playback, no personal library, no custom playlists.(As a bit of a background, I previously used a Google Home Mini speaker to which I could say “Hey Google, play X by Y” and it would play that song and continue a mix on Google Play Music - there was no Youtube Music back then) So how can I do that?In the Google Play Music App - search for song, hit the three dots → Start Radio. Then, click the “Cast” button and choose my Sonos setup This is the only way I found it to work satisfactory no

Hi I get this issue on and off every couple of weeks when my iPhone won't connect to my sonos system My iPad, iMac and fire tablet all work fine i have removed the sonos app on the iPhone and re installed and still not working. re booted iphone, disconnected the wifi etc after a few days it normally reconnects any ideas??

When I access Audible through SONOS, my most recently acquired book is missing from my library. It’s there in Audible’s app and website. All my other books are available in SONOS. Just not the one I’m currently listening to. I’ve tried:-- Letting the book play a bit in the Audible app, thinking maybe getting it to clear “In Progress” status might make it appear.-- Reauthorizing the Audible service-- Removing and re-adding the Audible serviceBut all to no avail.  So frustrating!I see that someone asked this same question about a year ago, with one “me too” comment, but no other activity on that question (which is now closed to further comment, thus my new post here).Has anyone else encountered this problem, and is there a solution? 

I just updated my Macbook Air to Big Sur but now can’t connect Sonos.I’ve got a playlist that uses files in the download folder but it says it can’t connect.Driving me slightly nuts!! Diagnostic reference 1444447949. 

Anyone take the time to listen to some of the curated Sonos Presents channels? Likes? Dislikes? In general, except for The DP Songteller Radio, I have enjoyed them all in bits and pieces here in there. Enjoy a little bit of background and stories on why they picked the songs but not too much. A lot of music I hadn’t heard or normally wouldn’t listen to but enjoy none the less. I like the variety. Really enjoy the new D’Angelo & Third Man Records and the Brittany Howard was pretty good as well. Wish they would be longer as they start to recycle after a few hours. Right now Sound System is a tough listen to me as it is just way all over the board and I don’t have a schedule of what “show” or style of music is playing when. At least Apple Music 1 etc. has a schedule for you to see. My thoughts.

I’m sorry I know this question has been asked before but I’m looking for clarification as I’ve read conflicting accounts.   Is the Sonos available on a Chromebook?

I am using Sonos app version 12.2.2 to manage my music. I have reduced the number of playlist and still get a message that I have too many playlist.  I went through Sonos Imported playlist and found that Sonos is creating playlist named “Downloads”, “Library”, “Purchased” and “Podcast”.  Any suggestions on how to delete these playlist and not have them reappear?  Thank you

Can you send the sound from the IOS Zoom app on IPad to Sonos One?

Come on Sonos it’s 2021 some of us have wireless Beats 1 headphones some have Bose some have Sony etc let us have the option of listening to SONOS  RADIO privately at home or on the move especially as your investing in Artists having shows on Soundsystem etc  or consider releasing your own SONOS wireless Headphones  Anyone from the Sonos Development  Team wish to comment would be most welcomed   

My app consistently gets an error when opening, sometimes connects and often then drops the connection once music is playing. It does this on theee different iPhones. I have reset the Play 1, Re booted the router, checked MAC addresses match on the router but it still happens. Is it just a completely useless app as this has been going on for a year and forums seem to all have the same issue?

Hi,It would be great if one could create a library of favorite albums from different sources (local NAS, streaming services) and access them in a structured manner. For example like the music library, via genre, artist etc. or at least via a self-created folder structure or tags. Regards, Robert

I  strongly suggest to Sonos to add Dark Mode / Dark Theme to the S2 app for iOs.All my apps are dark and only Sonos S2 is irritating bright….. 

I bought a sound bar to put under the television and 2 separate speakers. I was disappointed to see that at Sonos we completely mock environmental issues by relentlessly applying planned obsolescence. Since mid-2020 I no longer had all the functionality on my smartphone but I could still program music. Since the beginning of 2021 it is finished, By opening this application I receive an update message but I cannot do it. And if I try to install Sonos S2 I get the mention that this app cannot be installed because my software version is too old. It is unacceptable !!!