Controllers and Music services

Connection Phantom Gold Devialet to a Sonos System with Sonos Port : How to Manage the Delay ?Hello I have a sonos system with One sonos Move, 3 Sonos SL, 1 Sub and a sonos Port in which I have plug my Devialet Phantom Gold. Unfortunately there is a delay in the sound of my Devialet compare to the other speaker from sonos when I put them together. How I can fix that ? My objective is to play my Devialet WITH some other Sonos speakers. Is that possible with the Sonos Port ? (which is connected via the optic cable to the Devialet using a another connector RCA / optic )  Thanks a lot. 

Just wondering if anyone has any experience with Qobuz Premier as far as quality goes in general and how it might compare with the other hi-res services. Can you tell the difference and is it worth the $$. Primarily listening with Movepair of Play 1s, Arc Surround setup, Beam surround setup with no bass, Playbar surround setup no bass as well as a Play 1 pair setup. 

I know this is an old request.  But, is anyone at SONOS working on making it possible to see my Pandora stations alphabetically?   It is difficult to use with the current “most recent” sort.thanks Larry

I’ve invested thousands of pounds in Sonos tech and I’m, on the whole, very happy with the products, features and company.However recently, I’ve become saddened by Sonos’s behaviour. Trying to force customers to renew speakers just represents corporate greed.I was so pleased at the global reaction last year to their announcement that certain products would stop working.But now, Sonos seems to want to change tack and use different techniques…. putting a stupidly large banner in the S1 app and telling users they should upgrade (thus making certain speakers unusable) is pathetic.Come on Sonos, recognise loyalty, do the right thing, stop using playground behaviour and people will show even more loyalty and your sales will grow.Disappointed, of England

How do I add a song playing on Sonos HD Radio to a playlist? 

When I do the update on the app, is it only the app software that is updated; or are the speakers themselves updated as well?I am a technophobe!

In reviewing ‘Music Services’, I didn’t see ‘PodcastOne’ which is a VERY popular podcast site (app). Is this something I missed OR can SONOS add ‘support’ for it?

Have a recommendation, that I believe could be rectified with a software patch to do so. As an installer, this idea will also only help sell more Sonos product too. I would love the ability to design in some settings, where I could have 2 modern Sonos Amps AND a Beam or Arc or Playbar, all work together in 5 speaker surround. Currently, this cannot be done by the existing UI.With the current UI software, all 3 varieties of those Soudbars, are designed to act as the center, left and right, and then ONE Sonos amp, could drive 2 speakers, that act as the rears.I have had some design settings, where I would LOVE if software could accommodate, one of those Soundbars being JUST the center, & then TWO Sonos amps, driving 2 pairs of speakers. One Amp doing the left & right front, & the other amp doing the rear pair. My thought would be this would just need to occur at the software level to allow the capability, correct?No complaints on anything all around, LOVE Sonos!Thanks!AVID in

How do broadcasters get their radio stations added to Sonos Radio?  Initially Sonos Radio seemed to just have all stations which were registered in TuneIn but now they seem to have removed some of the stations (including mine!)CheersAlex 

Hi, I followed the blog on sonos to try to authenticate using OAuth2https://developer.sonos.com/blog/page/2/But after setting everything I get a invalid requestCan somebody tell me if there is been an update? I used the https://localhost but im not sure if it works as redirect URL. I used 2 accounts one for request the Token and the other one on which I created the integration app that gives me the client and secret. Any help super appreciated, thank you

As per Title, just leaving this here for reference.The last S1 update (that I grumbled about) has in fact put a smile on my face!! Since installing this I note that playback of WAV-encoded music from my local NAS is now enhanced by the S1 App showing Elapsed/Remaining Track times, the Track Progress indicator, and also allowing ‘scrubbing’ to any point in the track being played.Many Thanks to whoever decided that it was time to fix this!! (and I mean this, no sarc’ intended)Now, how long until someone tells me I should be using FLAC…..   :-)

Updated to the S2 software and now when I look at my groups, my everywhere option is Missing (Sonos software fixable issue).I already see that we are getting no help from YouTube Music on entire "Artist" library NOT showing, and Sonos surprisingly not fixing the Alphabetical order issue  for Artists from Music on Device? Come on Sonos... I've spent $1000s on myself and gifts, plus gotten folks to convert. Need you to fix these items, don't want to demo with disclosure of frustrating issues. I used to have none when Google Music was an option... It properly managed both conditions.   

As of today, I cannot use my Play 3 speakers with my Sonos S1 app, only my Play 5 gen 1 speaker. Previously, i.e. yesterday, I could combine all in party mode. Does anyone else have this problem? Has Sonos started prevening full functionality of theS1 app inorder to force customers to upgrade?

Is there a way to lock the volumes when grouping speakers so that they raise and lower proportionately?  I have several Sonos One’s throughout our house and I set them at different levels so that I can raise and lower them together proportionately, however, every time I open the app again for the day, they are all back to equal levels.  I have them balanced on purpose and I’d like to keep it that way. 

I have updated music index and nothing.  How can I update my imported playlists from my ITunes music library?  I can’t seem to figure it out.  Help me Obi-Wan, you’re my only hope….   Thanks

Play & pause buttons on individual rooms would be really useful when wanting to shut down various streams, rather than having to open each one.  (And global buttons at the top, for when leaving the house, for example)

I bought the latest IPad only to tune my Sonos and still waiting for the update so I can use trueplay. Any idea when this will be released???

I’ve had Sonos for many years and use it all the time.  I have a large system.  I would like to find a way to block the incessant messages to upgrade to the S2 system. I don’t want to spend the money on the new equipment, and I don’t want to run both S1 and S2 as separate systems.  Is there a way to block the messages?   They are annoying to say the least, and I’m not interested.

Just subscribed to Free Trial, so 30 days remain for this to work out or then it gets cancelled. I get ads - infuriating, on all stations, and I can’t skip tracks so maybe I don’t really have HD sound either.Read some threads, re-booted all Sonos components, just upgraded to S2, in the app it says Free Subscription activated.  What’s up with that?H

It’d be great if there was a ‘Shuffle Albums’ play option for Music Libraries.  Apple Music (iTunes, not the service) has this and is it is a great way to re-explore your library.

My S1 controller on my android phone has, up to a day or two ago, controled all devices on my system, some “legacy” S1 devices and others newer S2 devices.  I presume an update has occured and as a result all the S2 devices have dropped off my system.  I have tried resetting the S2 devices but they remain unseen by my S1 controller.  Quite apart from the irritation and time wasted  I am appalled by the plan, by Sonos,  to effectively cause perfectly functioning devices to become obsolete.  This can only have a commercial motive, ie to rip off and treat their customers as cash cows.  If I cannot get a solution to this nonsense I will never buy another sonos device ever again and will council any of my well heeled friends to avoid this company with a seriously problematic business model.If any sonos advisor would like to contact me and talk me through a solution...and it all works when he finishes the call then I may be tempted to rivise this view 

My Speakers are kicking on all by themselves without anyone prompting from anyone in the home playing them.  It appears as if it is being triggered from a Spotify list being played elsewhere (not on wifi at home).  Is there anywhere this can be changed/addressed/modified?It’s as if the speakers are turning on by themselves every day.

Hi All I know theres alot of chat about direct access via the bbc sounds app.  I have a samsung tv connected to my sonos system using the optic cable.  I play the app on my samsung pad and then mirror the pad on the tv which then plays BBC sounds through the sonos system. It works Pretty poor that for such an expensive sound system that we have to go around the houses to just get a sound out of it, when it is so easy to do on a cheap alternitive system that can be had for half the price. If BBC doesn't want to join with sonos then there must be a big reason for this that sonos aren't letting on about ie money/security/    

small bug but bloody annoying, the sonos app does not appear if you try and search for it in the iOS search menu (pull down on home screen)No matter what i type, s2, sonos, the sonos app just doesn't appear.i use this shortcut to get around my iphone so be great if this was working again, it certainly used to be in previous releases.  

I recently purchased a Sonos 1 and downloaded the Sonos app onto my Android phone.  I am having a hard time creating and saving a new playlist and need detailed steps to do this.  I had (thought I) created one playlist, then tried creating a second, which did not work.  Then when I tried going back to my original playlist it disappeared and I now do not have any playlists. Is their anyway of importing my playlists from my Android phone?