Components and Architectural

I have owned my Sonos system for a couple years now.  I have always used SiriusXM. Just recently SiriusXM randomly stops playing at no certain streaming length of time.  It can be from a few minutes to hours. It doesn’t always connect back immediatley, sometimes it takes a few minutes to reconnect.  Like I said this just started happening recently.  I have seen several posts about this issue but no answer to how fix it or what the problem is. IS THERE A FIX?

Before ordering the Pro-Ject T1 Phono SB turntable I spoke with Sonos customer service and was assured that I did not need additional components to connect to my Play 5 2nd get speakers. After unpacking and setting up my turntable I discovered this is no the case. What components do I need to connect it wirelessly to my Play 5s. Customer service has been of no help. 

I have an s1 system with two connect amps. I just purchased a move 2. My understanding is that I need to remove the s1 devices first, using the s1 app. Support docs say to go to settings - system tools - remove products. This option does not exist on either my android or iPad s1 apps.  When I open the Sonos app (the newer one) I get stuck in an endless loop of trying to connect to my s1 products.Any ideas on what to do?edit: sorry, I just read that I need to factory reset the s1 products.

My husband recently purchased a Sonos system -- ARC, sub Gen 3 and Era 300 speakers.  He has an old turntable that he wants to connect to it and I would like to get him the equipment needed to do so for Christmas, but i have no idea what is needed.The turntable is a Technics SL-1200MK2.  I think a preamp is needed?  Anything else?  What preamp would you recommend?

Hello, I have multiple Sonos SL speakers and a Sonos Five speaker (All hardwired). I am experiencing them falling offline randomly when listening to Spotify Premium. I notice the speaker will no longer show in the “Connect to device” list. I then reboot and the speaker shows up again. Any ideas? Please note I have replaced the router and switch with no change. Thank you in advance for any pointers. 

Hi all,I feel like I am going crazy so I am reaching out for some help from kind internet strangers.I recently purchased an Era 300 which I have been using to play records via bluetooth. This has been a pretty flawless experience so I decided to get a small bluetooth cd player as well. However, after trying three separate cd players I have had zero luck getting the 300 to play music from them. Each device will successfully connect and show up in the sonos app as connected under the bluetooth menu, but once they connect no music actually plays. All three CD players work with other smaller bluetooth speakers I have lying around the house so I don't think they are the issue. I know the bluetooth on the 300 works because of my record player, but there seems to be a specific issue of playing CDs over bluetooth and I am not smart enough to figure out the issue.Is this an issue anyone else has heard about? Am I missing something obvious? Any insight would be greatly appreciated.

I have three Sonos speakers (two Play: 1 and one Play: 3). Yesterday I bought the Pro-Ject E1-BT turntable (bluetooth).If I wanted to listen the music of my new turntable on my Sonos speakers, I would have to buy the basic Sonos Connect or the amplified model (Sonos Connect Amp)? Thank you,Andrea

I just set up my Sonos system and I am not sure if the following is correct: it is **not** possible to send output from any Android app to Sonos app to have it outputed through the Sonos speaker?Take the YouTube app (not YouTube music)as an example. Is my understanding correct that it is not possible to use the app and listen to it's content on the Sonos speakers (at least not out of the box)? If it is correct am I the only one thinking this is somewhat fraud? There are endless apps which have audio output and Sonos decides that only a few dozens are worth being used (as they are supported as services in the app)?

I am trying to setup my Theater room where my 98% of usage will be of watching movies and rather than going with a traditional setup wondering if i could do away with Sonos Arch + Sub + anything else (I am looking for surround sound more than Atmos) as most of the streaming services only support surround sound for now.Planning to setup a Screen size of 135 - 150 in Projector screen Will I need a AC Receiver If i have to use a sonos with a Epson 3800/4400/5050B ?My room is going to be a closed room with dimensions 14 x 19 x 11.Will Sonos Arc and Sub version 3 work with this size of a room ?

I have a multi room system. We have Play 3/5 and 1 throughout the house.  We use a Boost to connect to the Wi-Fi router as it is not close to any speakers.  But it is becoming unstable it seems.  Is there a better option for connecting to the WiFi? Thanks

Hi,I have a Beam 2 soundbar connected to my TV via HDMI eARC and Symfonisk surround speakers. I also have a classic 2.1 setup with a Marantz PM7000N receiver in the same room. I would like to connect these two systems so that they play simultaneously (music streaming, TV playback) and can be controlled simultaneously, e.g. using the TV remote control.Will this allow me to Sonos Port the device without delay using grouping and how would the grouping behave when playing Dolby Atmos? I am mainly interested in supporting the bass component during playback, which is missing in the Sonos system.

Hi,I have a Gen 2 Beam, a Mini Sub and two rear Era 100’s, is it possible to add a further two Era 100’s as front right and left speakers?  The TV and the Beam are off centre in my room, I’m thinking that two front speakers would enable me to balance the front sound with the Beam acting as a centre speaker (I previously had a non-Sonos setup which did this).

Hi Sonos, i have spent a fruitless few hours trying to get my system not work. Despite little hiccups with previous app updates I have generally been able to get it working. Now however, I am just sooooo annoyed and frustrated by trying to connect my well placed existing system.  All the trouble shooting suggestions require massive disruptions to the WiFi in my house or unplugging each device and starting them individually, only to find they connect for a millisecond and then disappear and say the product was not found. I have sent diagnostic reports, but all it will say is nothing is found. i had a great system and well connected to my WiFi, only to have an obsolete system working perfectly for a number of years. Now I am just deflated and disappointed as I contemplate buying a new system I can afford! Thanks for not showing any loyalty to your customers or systems.  

I didn’t remove my S1 Connect before upgrading to the S2 app. What is the easiest way for me to remove it now so I can run it separately in S1?Thanks

Hey gang,We have a SONOS ARC and SUB and it sounds amazing. Have some questions about how to integrate this for ATMOS with some architectural speakers? Like - how many AMPS will we need? And will this all work haha? Here’s our setup and question/situation laid out in more detail, haha: The house we bought/renovated came with 4 built in wall speakers perfectly placed for surround sound - 2 in the front, on either side of the TV (and about 10 feet apart, 2 feet above ear level, per Dolby). And 2 in the back - about 10 feet behind us, at ear level. Honestly, all pretty close to spec with what Dolby recommends when you go on their site. So that’s all good. On Black Friday, I found 4 SONOS in-wall speakers to replace these - as the ones we had are third party, and I know Truplay won’t work unless you use the SONANCE, yeah? So we’re going to get these installed. So that’s the first question - to have these work with the ARC and SUB, do we need one AMP or two AMPs? Ive seen several posts in t

I have Play 3 (x2) and Play 1 working just fine. They access Synology NAS for my music folder. I added a Connect:Amp (ZP120) which feeds 2 outdoor speakers, but it’s access to the music folder is denied. Radio and Spotify work fine, just access to the NAS folders is the problem.I have rebooted the NAS (I have SMB1 and NTLMv1 checked), removed and readded the path to the NAS folders in the S1 app.I tried altering the config file (smb? via SSH and PuTTY) but when I typed in cd/etd/samba it said that the file could not be found.I can play the outside speakers from the NAS file, but I have to group it to either the Play 3 or the Play 1.I cannot figure out if it is the Sonos unit or the NAS.Any ideas?Glenn

Hello everyone, i got a questions, just about to buying set of 4 sonos celling speakers. I am confused with the locations, anyone could help? Thanks 

Hi, I have an old Sonos Connect: Amp that I have a couple of bookshelf speakers connected to. I also have a Sonos Bridge.  Can I somehow play my Apple TV 4K audio through the speakers?  This would have to be over wifi. This Connect: Amp does not have HDMI.If so, can somebody point me to instructions on how to set this up?  I cannot find any information on this.Thanks.Sonny

Hi, I’ve built a new kitchen diner extension on my house and wanted to install the architect/Sonance in ceiling speakers in the space. I’m looking at buying the set which gives two speakers and an amp, then adding a second set of speakers as I understand the Amp can handle up to about 6 speakers. I have numerous SONOS products throughout my house already, and wanted to make sure the Amp would connect just like any other product and I could control music in the new space just like any other speaker in my house.Any help or advice would be greatly appreciated.Thanks, Gareth.​​​​​​​

bonjour a tous puis je connecter un sonos connect amp sur entree locale et faire jouer cette meme musique en groupant un deuxieme connect amp sans latence pour les faires jouer dans la meme piece?

I’m able to get my CD player INTO the port. How do I get output through my receiver to my old non-sonos speakers?

Is it possible to connect Sonos Play 5 gen 1 to Sonos Amp wirelessly.

I have a Sonos AMP which was added to Apple Home app. I have an Apple HomePod too. I can control the Apple music on the HomePod with my iPhone and with my MacBook. I’m not AirPlaying to the HomePod, I can select it from the “Control Other Speakers & TVs” list and the HomePod streams from Apple Music itself. I would like to achieve this with the Sonos AMP. I know it is possible, but just via a very tricky way.Normally the AMP doesn’t show up on the “Control Other Speakers & TVs” list when I used it with other source (ex.: HDMI ARC). If I select as an AirPlay destination on my iPhone, I can AirPlay to it but in this case the iPhone sends a stream to the AMP. If I close the music app on the iPhone the music stops on the AMP.  But if I ask Siri on the HomePod (not on iPhone) to play something on Sonos, a music played back on sonos, and the AMP shows up on “Control Other Speakers & TVs” list. In this case the AMP streams directly from Apple Music. I tried to disconnect the HomeP

What is the purpose of the Ethernet port on the arc soundbar and the sub? Currently I have the arc connected via WiFi but I am wondering if Ethernet would be better.  Router is located on the TV console about 18 inches behind the soundbar. Wi-Fi connection shouldn’t be a problem. I do understand that my sub and era300’s connect via WiFi to the arc. 

I have a Sonos Connect:Amp that has been working great until recently. I have read through several similar posts in here and performed some troubleshooting, perhaps the most helpful to highlight is after reconnecting the amp to the app, the light is white. I have no speakers plugged into the amp and I attempt to play music to the amp and it immediately begins to flash white/amber. Any suggestions?