Components and Architectural

Hi, have spent 3 hours direct with Sonos doing all testing to try and fix this issue.I had no issues with my 3 connect amps on S1 and a new Sonos AmP on S2.recently I switched my power off and had to reset all the amps which went from being wireless to now connected directly to my sky router. the 3 connect amps all connect to S1. The new Sonos Amp did connect to S2 but then disappeared. have done hard resets. turned everything off, including router. But each time the Sonos amp will not connect to S1 - it can find it but then says problem identifying it in set up try again. When I try to set it up in S2 as a separate system it asks me to so to S2 beta. Each time it asks for an 8 digit pin it says will be in the side or back of the amp - which Sonos themselves have agreed does not exist.without said pin I connect even connect it to s2 now. so o have no way to connect it to S1 or S2.  help appreciated as Sonos have done everything they know.

Hi team! Having real issues with my sonos setup, grateful for any advice please. I have 2 zones in my house. 1. Playbar, with 2 x play 3 surrounds 2. Amp, with sonance speakers and a gen 3 sub Neither the surrounds or sub produce any sound. The playbar and amp, ie main speakers, work fine. When I connect a surround speaker, it connects just fine in the app, but they don't produce any sound. I've tried different combinations, resetting all speakers, nothing works. The play 3s work fine in isolation, but when connected as surrounds, nothing. The sub won't work on either zone. However, after resetting, it shows in the app and does a big 'I'm here' sound, so clearly works. Help!! 

I am trying to figure out if it if possible to play CDs on my Kenwood DP-1520 CD player using the Sonos Connect (gen2) without using WiFi. I have the Arc, Sub, and two ones and have managed to get it to work using the wifi, but I am wondering if it’s possible to do it without wifi. I currently use my existing system without wifi when watching movies and tv and it works fine, I just can’t get it to work with the CD player and the Connect. Any help is appreciated. 

Screened in Porch - ​​​​​​Video Distribution IdeaWhole Home Zone DesignI am in the process of building a new home and would greatly appreciate some input on our whole home audio and video distribution.  I am looking to do 6 zones with the ability to expand to the additional bedrooms down the road. I plan to go ahead and coil wire in the attic for those rooms but don’t intend on setting them up day one. The SONOS system seems to offer the best user experience and interface and I’m leaning that way after looking at several different whole home systems from HTD to Soundavo. But my concern with the SONOS systems are their ability to pass HDMI Arc through an extender. I have seen and read about running a fiber optic HDMI but never using an extender and I am curious if anyone has tried to do it successfully. My network closet is in conditioned space above the garage roughly 75’ from the living room and outside zone. Our end goal is to have the ability to stream sporting events onto the porch

We intend to use a Sonos system for a pilates studio. Room size is 100sqm with 4meter height. Intention is to use a port and go from there into a mixxer and to a PA. Important is that it will also sound good at low volume. I heard in case we use Sonos Speakers we have a delay that would be strange when unsing a microphone. → That is reason for “conventional” PA with port idea. I rekon it would make sense to use the digital out of the port to go into the mixer in order to keep the qualiy till there at a maximum level? Any one uses such a setup? 

Hello! I want to install sonos in ceiling speakers. I only have 23cm between studs. It should just fint. But i see that i only will be avle to use 2 out of 4 clamps/locking skrews. Will that be enough or is this not possible in My ceiling..?

Hello All and thanks in advance for the assistance.I’m struggling with frequent audio dropouts on my Connect: AMP. I’m aware of the other threads and a potential (albeit poorly communicated) fix from Sonos that is on the horizon.  In advance of any fix, I’d like to configure the system as well as possible.My Playbar is connected via network cable to my router and all other devices are connected over ethernet. So far I’ve assigned a static IP to all my devices.Could I have some feedback on which channel I should select for Sonosnet based on these network matrix comparisons? I’ll confess that I am a bit confused on how to read it: JD

Hello everyone,We are interested in purchasing the amp/in ceiling speaker set, plus an additional ceiling speaker set (total of 4 speakers + amp). How does the hook up work for this? Do we need to also purchase a sound bar as well?  For reference, our living room is 27’x19’ and we are looking do a surround sound setup. Thank you in advance.

I have a Sonos Amp that is connected to the speaker selector https://pyleusa.com/products/pslsw6which is hardwired with 4 pair of speakers https://www.artsound.be/en/speakers/inwall-loudspeakers/happi/80-hpro650Although the connections seem to be okay, there is no sound. Do you have any suggestions ?

I have a new Denon CEOL RCD-N12.  I want to play the audio from the CD and radio issued by this little receiver over my Sonos Group (1xBeam, 2xSonos One SL’s and a Sonos Subwoofer + a new Sonos Port). I’ve tested the new Denon with wired speakers and headphones.  I can hear audio on both.  I disconnected the wired speakers and the headphones.  To hear the music from the Denon on my Sonos set up, I purchased the Port. So far, it does not work.  Here is what I did:I grouped all the Sonos equipment. I connected the Denon and Port as follows; Denon’s “Audio Out” RCA  to Port’s “Line-In” RCA On the Sonos App the Port’s Line-Out Level is set to ‘Fixed’. I spent about 90mins with Sonos support and sent them a diagnostic report.  They concluded that the Port was working just fine but was seeing no input from anything.  So, what am I doing wrong?  Is what I am hoping to do even feasible? I have not tested the ‘Audio Out’ RCA on the Denon as I dunno how to - I have no other sources I could use

Having a right terrible time with Sonos  Can some one please tell me exactly what I need to do as I’m no techie     the tech side say I must do “A network switch with an IGMP Snooping option will be the solution “ this means nothing to me. please help fromsonosThanks for following up with me.I completely agree, the devices within are very common. Though we are reporting Network Flooding outwith our connections. While the issues are experienced on Sonos, they're originating from the network. The Network speed and bandwidth have zero impact here.A network switch with an IGMP Snooping option will be the fix. I'll be more than happy to arrange a time to call but have very little further to add at this time. We must reduce the flooding and then combat the high amount of wireless interference.  thanks ! As I’m about to dump the lot of it doesn’t work !! 14 speakers   Really poor of Sonos to not work 

Hi Folks: I have a Sonos Move that I have renamed now countless times.  Is there some step that I am missing to do this successfully?  After a couple of days, it just defaults to its old location name.  So far I have:Renamed it under System → Products Formatted the speaker and set it back up. It then somehow shows up again as Living Room Sonos instead of Main Bedroom.  The latter is where I want it. I have removed and added back the entire system. I logged into Sonos.com and then speaker is still named Living Room Sonos, which is not what I labelled it as during the new setup process.It’s a minor detail but throws every person who I show to log in. I would rather not be saying “look for the living room sonos with a battery indicator”. Thoughts or ways to correct the issue?

I have a large music library on my iMac and playlist on my iPhone.  How can I set the library in my iMac to a shuffle from my iPhone?

I have 3 Era 100 speakers to cover two rooms and they work great with Airplay from my iPhone and laptop. I am trying to add my Onkyo TX-NR6100 receiver to the home wifi network (mesh with eero) and despite much watching videos and reading instructions, I cannot make it work. I’ve added the port to my system and it shows up, but the two things that I do not feel I understand are (1) the cable connections to get the receiver to push sound to the port to push sound to the network; and (2) how to configure the ‘works with sonos’ on my Onkyo (which I probably have to ask elsewhere).I have no hard wired speakers.TIA.

Every so often one of the channels on 2 of my sonos Amp just stops working. It appears to be random. Resetting the units doesn’t seem to fix the issue. the units are stored out of the way of any outside interference and the speaker cables are fitted to ceiling speakers. It is 100% not a cabling issue

So just received an email that new Sonance in-wall speakers are coming soon. When I clicked on it it said 8” were “new”. I thought they always had 8” round speakers. Is this is or is their more? I am looking for a set of rear in ceiling speakers for my Arc/Sub 3 set up (no option to put stands and speakers in the back. Hoping for something that incorporates Atmos into the new speaker set up. What is the news?

Hey there.I’ve got a Sonos setup including an AMP, an ERA 300, a sonos move and a roam.I can easily group and degroup all of those, connect my TV through HDMI to the AMP.I just got a Project turntable that I’m connecting to the Amp with RCA cables. The Amp detects the audio in, but it seems that the sound is really really low, and I can’t get it to be of good sound level.Any idea what might be the issue?Thanks in advance, Best regards,Pierre

HiI have The Sonos AMP + in wall speaker bundle connected to my TV (hdmi arc) as front speakers. Could I add to the config to make it -Sonos AMP + Sub Mini + Era 300 (or Era 100) wireless setup Which Era speakers are compatible with Sonos AMP ? Is the Sub mini compatible with AMP?  please advise. thanks,Mangesh

Hi, I have a question.. I turned off the wifi on the sonos app and connected my sonos amp with a network cable... but still on my router the sonos amp shows that it is connected via wifi on 2.4... does anyone else have this problem and how to solve...thanks

I would like some suggestions for a good player.  It should be smallish.

I am building a new house and the owner wants all specified speakers changed to sonos speakers, how do i get cost proposal? Send me an email reply so i can send requirements.

Because the turntable is sensible to vibrations while is connected to a Receiver, and I already have a Sonos audio system (Sonos Arc+Subwoofer; Sonos Beam), I bought Sonos port to connect Phono with preamp to Sonos wifi network at home away the big speakers of Denon AV receiver. The Sonos system works Ok, but connecting Port (out) to analog connection “not-phono” of receiver doesn’t sound OK. (For example: Media IN RCA). HOW should config Sonos Port to get out correct IN sound of receiver?

I would like to understand the difference between plugging my Sonos port into the RCA inputs on the Onkyo and playing music and using the “Works with Sonos” setup in the Onkyo menu. The only difference I see when “works with Sonos”  is enabled is that it messes around with my ability to control the volume on my Onkyo for ALL inputs.   I don’t understand the point and would love to be enlightened!!  

Ok apologies if this has been asked before - I did look. i have 6 amps in an upstairs closet all feeding in- ceiling speakers.  It’s neater keeping them together but they are not close to the router so none can be wired via Ethernet. over time I’m getting more and more dropouts.  I dropped the Boost as the property is small and should be more than covered by WiFi, and it wasn’t helping.  All IP addresses are bound on the router and I have tried all available wifi channels.   I am theorising that there is a lot of wifi noise in the closet. Would daisy-chaining them with Ethernet, and turning off the wifi on all bar one reduce the noise and improve reliability?  In my head this should work but I’m wondering if anyone has tried this? thanksandrew 

Hi Everyone,When I add a product and it finds my system (new model amp (low profile black amp)), when I add it to the WiFi it comes back with an error message saying “There was a problem connecting your Sonos Amp to (my network name)”.  I have tried connecting the amp to 1) my router, 2) my wifi extender.  The sonos item wouldn’t connect to either but just gave me this error message. Any advice on what to do?  This issue started when I got a new router.  I haven’t been able to connect it.  For what it’s worth my router is an Asus.