Components and Architectural

Hi,I’ve got a Connect:AMP that powers on but will only output audio for a few minutes before the audio cuts out and goes into fault (orange white flash) mode.I’ve opened up the AMP and taken a look for any blown fuses or capacitors, none of which I can see.I suspect the issue lies on the logic board itself.Could anyone suggest where I should begin with diagnosing the logic board to resolve this issue?Ive attached some images of the AMP in this post.Thanks 

New to Sonos, wondering what this does; selected on Connect:amp

I have had enough with three out of four Sonos Connects that stopped working. Time to Wiim. Sonos is garbage!!!!

Volume shuts off after playing for a few minutes. I have one pair of outdoor Sonos speaker powered off one amp. 

Update 03/31/25This issue has been resolved for iOS with update 80.18.25😊😊😊😊😊😊😊😊Part OneYou can continue reading for the complete story or skip to Part Four for latest news. In Part Three you’ll find news from Sonos Tech Support (STS) with a suggested work-a-round with promise of a final resolution to come later.As the title indicates you may find that the balance slider is not working on your Sonos Amp under certain configurations. Meaning that there’s no change in audio position. The slider still appears as white (active) and not greyed out (inactive).I have two Sonos Amps used as music devices only; both setup with Sonos subs and 3rd party speakers. Had a conversation with Sonos Tech Support (STS) who helped...kinda’.STS ran a diagnostic on both Amps and said it showed they were set as Home Theaters🤔 That was very odd as they have never been setup as such; nor was TV Autoplay engaged. In fact a HDMI cable had never come within two inches (or less) of the HDMI port on the Am

I have an old system that has been working fine until recently. The system comprises a Play:1, a Play:3 and a Connect, connected to a HiFi.I have a music library on a Synology NAS.The Connect is hard wired (ethernet), while the Play:1 and Play:3 connect wirelessly.I can play from my library to the Play:1 and Play:3 without a problems. Radio also works just fine.The Connect however will not play from the library. It gives the error:     Unable to play “song file name”, access to “server share” is denied.The same song will play on the Play devices just fine, so I don’t think there is a Synology rights issue. However, the Connect will happily play Radio streams, which also suggests that the Connect is working fine.Any idea what the problem with the Connect and library might be?Many Thanks,Neil Attard

Hi all,I have bought a Sonos Amp which will be connected a total of 6 Sonos in-ceiling speakers: 4 x 8” in the living room, 1 x 6.5” in the kitchen and 1 x 6.5” in the bathroom (all playing in mono obviously).I need to be able to select (= switch on/of) 3 zones: living room, kitchen and bathroom. Since Sonos does not support zones, I am thinkng of using the Taga Harmony TS-4 (see here) as a speaker selector. What worries me, since I am not very knowledgeable in the subject, is if there will be any issues regarding currents & impedance that could destroy the Sonos Amp, speaker or even the Taga Harmony! Could you please advise me regarding this issue?Thank you!

I intend to connect my current 3rd party amplifier and two passive speakers to a Sonos Port. If I connect a Sonos subwoofer to the Port and place it in the same room with the passive speakers will there be a latency/delay issue between the wired and wireless speakers?

As my patience for sonos is running thin and this latest issue has me in a melt down. Looking for some feedback/therapy lol. SonosNet will stay as my primary connection as I still believe it to be for less problematic then random wifi and Sonos’s new tech support stance of blaming our routers and not helping. after the last update my boost is hardwired and shows as connected but no speakers are connected. If I hardwire any one speaker they all show up. I tried resetting the boost and adding it again and though it shows up on the device list, as soon as I unplug the Ethernet from the speaker the devices all vanish except for then boost.  In the years of circumventing issues I’ve never seen this one.  Sonos advice was I need to reset my entire system. I started with easy to access speakers but they will not add to the boost based system. Any thoughts?  

2 amps show on the app w the sound slider grayes out and no sound coming out. How do I fix this ? 

Hi everyone, and apologies in advance for my stupidity, but getting very confused…We have just bought a new house which has ceiling speakers installed in the kitchen. The previous owner of the house advised that you needed an amp in order to play them. Thinking I was being smart, I took a photo of the amp (Sonos Connect:Amp Gen 2) that the previous owner had, and bought one thinking that would do the trick!However, I am mystified on how to connect it. The speakers have loose wires that go into the cupboard that the amp is housed in, but there is no way that I can see to connect to the amp. I read on the Sonos site that they should connect using banana plugs so I ordered some off the Sonos website but they are too big for the holes at the back. What am I doing wrong and how do I connect my speakers and play music?!? Grateful for any advice any of you can offer!  

I have a Sonos Connect Amp that had the PMW and  two MOSFETs  short. Replaced them and is well except the four TVS on outputs are blown open.  What are the part numbers for the TVS16001 -16004 on located on bottom side by output terminals. I see AF 41 GFX and I can’t  find any thing.Thanks for your help in advance,John

The volume keeps turning down, and my amp keeps flashing, red and white lights

So I have a Sonos amp (Fully updated) and I’m trying to connect my Forza 10 inch outdoor sub using Nobsound G2 PRO TPA3255 Hi-Fi 300W sub amplifier. The subwoofer wires are connected to the red and black audio out. I then used a single RCA to RCA and connected that to sub out on the Nobsound and plugged it directly into the Sonos amp labeled Sub I still have no sound.  The only way to get the sub to power up is to splice the wires to my sonance left speaker or sonance right speaker.  I know there was a thread on this before but I can’t continue that conversation. Any help or ideas would be greatly appreciated!

CD player is connected to Sonos Controller Line In, but the app says no device is connected. I tried rebooting, and updating, but no luck. I’ve used this for years, but yesterday it it stopped. How can I get Sonos to discover my device? 

Buenas noches.Quiero conectar CD Player Denon con Equipo Sono ( Beam+ Sub + 2 One).1- La única forma es el Port // Amp ??2- Es posible usar Wiim Ultra y transmitir por Wifi??En este caso , Wiim Ultra haría la misma función que el Port. No sé si es posible . Un saludo 

I moved to a new house which has 2 ceiling speakers with speaker wires already available. I have the Sonos connect s2 with only one set of RCA audio out connection. Two questionsHow to I connect the speaker wires(red black for one speaker and white green for another) to the RCA out on Sonos connect? Should I buy the RCA to speaker wire adapter on Amazon?Can I connect bothe speakers to the same s2? Will it have enough power to support 2 speakers? Connect both positives and negatives and plut into the same RCA?  

Can any one advise me on how to connect a Bose Acoustimass 20 Sub woofer to my new Sonos Amp - I need to know how the cabling works as the Bose has a customised "Bose" only jack that connects only to a Base amp?

I need detailed guidance how to connect Sonos Port to Beoplay A9 4th gen so that it can play along in sync with the Sonos system of speakers I have (Era 300, Arc). So far I was able to connect the Port to the Sonos system and connected the Port to the B&O A9 using an RCA to 3.5 mm cable (A9 has only 3.5 mm in). No sound whatsoever coming out of A9. I used the line out ports of the Port to plug the RCA. I am doing something wrong apparently as for now only the Sonos speakers are playing the online radio stations, not the A9. Guidance needed

I installed a new network for my Sonos system. All components are now on the new network, except for the Amp. In order to reinstall the A mp, Sonos asks for an 8 digit PIN from the AMP. My Amp doesn’t have an 8 digit PIN and Sonos support is worthless tp help. They keep telling me to enter the PIN, which I don’t have. Apparently when I bought my Amp it didn’t have a PIN, but now they do. What can I do? Without it, my external speakers don’t work any more.

Hi Sonos friends, I’m new here in this forum and have a question to you. I just bought an Arc Ultra and now I wonder what is the best way to enjoy my Tidal lossless music on it: 1. Using the Tidal service within the Sonos app (either on iPhone or on Android, I have both) and stream Tidal through the Sonos app to the Arc Ultra or 2., using the Tidal mobile app (either on iPhone or on Android) and stream lossless music via Bluetooth to the Arc Ultra? What type of connection support Dolby Atmos, if at all? Are there other or better ways to connect? My current installation in the room concerned: TV connected to Sonos Arc Ultra by Arc-HDMI (TV is too old for e-Arc), plus one Sonos Sub and a very fast Wifi / LAN), iPhone, iPad and Android phone with most recent OS and most recent flagship hardware, all have Tidal and Sonos apps installed. My TV has neither Tidal nor Sonos app installed. My goal: I want to have best TV sound and best music sound from Tidal streaming services, I’m also conside

Over several months the connection between my Sonos Connect and Roam and mobile phone has been dropping.  The connection would reasonably quickly resume with the various apps that had disappeared from my mobile refound.  Over time the loss of connectivity got worse with the Connect cutting out completely and showing an intermittent red flashing light.  I did a complete factory reset of everything with Sonos support over an hour.  This seemed to resolve the problem over a couple of days, but lo and behold it dropped the connection again and the red flashing light resumed.  I have done another factory reset and got it all playing again for 5 mins before it cut out again.  Am now getting very frustrated.  Any thoughts please?

Hello - I need to setup a sub outdoors….  No options from Sonos…   My issue question is connecting the Sonos Sub Out (RCA) to the Sub’s amp.  When looking for an amp, they ALL seem to have an input for Left and Right RCA.  How do I connect the single Sonos Amp RCA output to Left and Right RCA inputs?  Splitter?  Connect to one of the two inputs?    Thanks!

Hi,I’m planning an audio setup for my living, dining & kitchen open space, which you can see on the plan and the 3D sketch above, with the measurements.I was thinking to install Sonos architectural speakers: - 2 pairs of Sonos In-Ceiling 8” for the living and dining area (vaulted ceiling) and - a pair of Sonos In-Ceiling 6” for the kitchen area (flat ceiling).Each speaker will have a dedicated ceiling-box it will be installed in and all 6 of them will be connected directly to a single AMP with a Helusound 400 2x2.5mm2 cables. I read in Sonos guidance that the Trueplay won’t be possible if there is a mixture of speakers connected to the same AMP, which I’m planning to use here. I’m considering changing a pair of 6” to 8” but it may be an overkill for such a small area.Speakers in these areas will be used for music only. Having a separate TV room for Home Theater setup. Here are my queries, hope you will be able to help me or point me to the right direction on:Would 2 pairs of 8” be

Hi everyone,I'm struggling with a strange issue with my Sonos Connect (Gen 1, S1 app), and I’m hoping someone here might have insights. I’ve tried everything I can think of, but I still get no sound output. Here’s what’s happening:Setup:Sonos Connect (90, Gen 1) running on Sonos S1 Connected via RCA output to a NAD amplifier Tried multiple cables and different input ports on the amp Amp works fine with other sources (e.g., CD player, phone via AUX) Also tested with a second Sonos Connect – same issueWhat I’ve Tried:Checked all volume settings – Set output to Variable, increased volume in the app Tested different outputs – Tried both RCA (analog) and digital (optical/coaxial) Tried a different amplifier – No sound through a second amp either Tested Line-In on Connect – It detects the input but still doesn’t output sound Grouped Connect with other Sonos devices – Other devices play audio, but Connect does not Restarted and power-cycled everything – No change Factory reset both Sonos Conn