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PIN to reinstall Amp

  • March 9, 2025
  • 2 replies
  • 110 views

I installed a new network for my Sonos system. All components are now on the new network, except for the Amp. In order to reinstall the A mp, Sonos asks for an 8 digit PIN from the AMP. My Amp doesn’t have an 8 digit PIN and Sonos support is worthless tp help. They keep telling me to enter the PIN, which I don’t have. Apparently when I bought my Amp it didn’t have a PIN, but now they do. What can I do? Without it, my external speakers don’t work any more.

Best answer by buzz

Look very closely on the bottom of the unit. Early units printed the PIN in a circular ring using dark gray type printed on black. You’ll need good lighting and eyesight.

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2 replies

buzz
  • Answer
  • March 9, 2025

Look very closely on the bottom of the unit. Early units printed the PIN in a circular ring using dark gray type printed on black. You’ll need good lighting and eyesight.


  • Author
  • Contributor I
  • March 10, 2025

OMG you are a lifesaver! It is printed black on black. I never would have found it and Sonos support doesn’t know this. It’s reinstalled and working. Thank you SO much!