Hi @Gerald Harmon, welcome back to the Sonos Community!
I’m sorry to hear that you’re having issues with your Connect:Amp again. After looking through the previous thread, the posts by Corry P are still relevant. The update that initially ‘fixed’ this for you, was just security fixes for S1 systems. I’ve had a look into our internal information and this is still ongoing.
I don’t see all of these mentioned in the previous thread, but there are ways to mitigate the issue. Please note however these may not fully resolve this, they are:
1. Reboot your Connect:Amp.
2. If the Connect:Amp is wired, make sure it only has one Ethernet cable and isn’t being used as a bridge.
3. Reduce the load on the player by turning off Crossfade and Shuffle.
4. If the Connect:Amp is the only wired product, wire a different Sonos product to network and ensure it's the first wired device.
5. If the affected product is the Group Coordinator, choose a different Room as the Group Coordinator to see if performance improves.
I did see you tried a few of these already, but if these don’t mitigate the issue then a replacement is likely in order. If you’re not looking to replace the Connect:Amp, then please reach out to our support team to discuss what you’ve done and what your next options are.
thannks @Jamie A . likely best and only option is the reboot. already good on the other numbers other than replacement of course. does seem inconsistent, however, and a bit weird that the issue lies dormant for great lengths then reappears with no change in hardware, etc. but I’ve been around the environment long enough to appreciate a gremlin or two.
thanks again.
