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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,074 Topics
  • 13,295 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2074 Topics
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TomSforzaContributor I
posted in Advanced setups
School Audio System

Hi, I'm a member of parent committee in my kids' school. The direction plans to invest in a audio diffusion system. They received offers from companies but, according to me, too limited. It's a simple multi-diffusion system, wired with one amp. The intended use is : - background music - personal announcement - classes communication As the whole school is covered by a wifi network. I wonder if it'd possible to: - Use Sonos system with sound source in the director laptop (App) - Add, in all classes (20) a play:1 device - Add, in the Gym one (or two) Play:5 devices for scholar shows - Use a mic on the laptop for communication diffusion through sonos system According to me, main advantage of Sonos system, besides the high quality products, is the multi-room features and the possibility for teachers to add audio source to pass their own audio source for educative purpose (music, sound, audio books, ...) That would be great as they are many class rooms, and more are unde

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D
6 years ago
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MikeConnellyEnthusiast II
posted in Advanced setups
Using HTTPS instead of SMBv1 for Sonos Music Library and Synology NAS

My music library is served from my Synology NAS. Historically, this meant that I had to enable SMBv1 on my NAS in order for my Sonos speakers to find my music folder and index it. However, I saw that Sonos v8.6 includes the ability for "the Sonos app for Windows [to] set up a music share using HTTP for local file sharing instead of the now-deprecated SMBv1 protocol." https://en.community.sonos.com/announcements-228985/sonos-8-6-app-improvements-and-new-windows-library-sharing-6808278 Since Sonos still doesn't support SMBv2+ file sharing, I would like to use HTTP(S) to share music from my Synology NAS to my Sonos speakers. Logically, a Synology HTTPS file share should look no different to a Sonos player than a Windows HTTPS file share. However, I don't seem able to configure this properly. Is this possible? If so, could someone provide more detailed instructions?

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Stanley_4
6 years ago
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nw83Contributor III
posted in Advanced setups
Was about to buy a load of Sonos speakers but have config questions now

So I have been looking at Sonos for a while and I've listened to a load of their speakers in shops and in friends houses etc. My intention was to buy 1x BEAM 4x ONE 1x SUB In the main room I wanted the BEAM, SUB and 2x ONE (the other ONE's would be throughout the house and I'd add to the system in due course) In the main room I wanted a 5.1 set up for TV and then presumed I'd be able to use the 2xONE speakers and SUB for music which I'd stream via airplay. After reading on here I gather that isn't possible, which is a shame to say the least! So my questions are: - Could I use the ONE's as a stereo pair with the SUB, but though the Sonos app rather than via airplay? (in which case I may as well just buy the Play 1's as I wont need the air play function, and I already have an Echo dot anyway) OR, if that still wont work, which is hugely annoying... - How long a process is it to unpair the ONE's / Play 1's from the BEAM and set them up as a stereo pair with the S

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Paulw123
6 years ago
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Mike231Avid Contributor I
asked in Advanced setups
Would Trueplay Work with "Direct" Airplay 2 Streaming?

Has anyone tried the following? If, on an IOS device using the Apple Music app, one chose in the IOS Airplay 2 menu to stream direct to a Sonos One which has previously had its frequency response curve set by Trueplay, would that Sonos One retain the Trueplay curve or would it play the audio 'flat'?

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Airgetlam
6 years ago
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Mike231Avid Contributor I
posted in Advanced setups
Disable Wi-Fi, Reduced Latency?

We've always been able to disable Wi-Fi (thank you bsteiner), but since v9.2 we can now disable it via the app. I hope this means Sonos is now officially supporting wired setups. Sonos generally has a buffer of c 83ms yet Playbar-surround Play 3 same-room pairings ("Surround") , are at only c 30ms. The buffer is obviously to deal with packet loss/sequencing, and multi-room WiFi audio is likely to suffer more from that than would same-room peer-to-peer Surround connections. I would think that mutliroom wired audio would suffer even less packet problems, and could live with an even smaller buffer. Obviously this would only be the case if allunits were hard wired. Does anyone know whether Sonos has implemented code which can detect a fully-wired system and reduce all buffer sizes accordingly? This might seem like an arcane point but the advantage of such functionality would be that users could use Sonos speakers as TV Front Center and Left Center speakers without horrible lipsync problems

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ratty
6 years ago
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tcafranzContributor I
posted in Advanced setups
Combining SONOS w/ Amazon Echo for Multi-Room Audio

So I’m sorry if this has been posted but I searched and only found complaints that it didn’t work but I got it to work on accident so here you go... I managed to create multi-room audio by combining my SONOS speakers with Amazon Echo devices. Yes they play the same thing simultaneously & is voice activated. Although there is a SLIGHT delay with the Echo devices. I have an Echo Dot “Echo 1” AUX out to RCA in on SONOS:CONNECT. CONNECT optical out to a Sony 7.1 Receiver. Via Alexa app, I created a multi-room music group with “Echo 1” & the Echo in my kid’s playhouse “Echo 2” & I think I named it like Basement just to test it. Then I made sure “Line In” was on in Garage and grouped my Garage CONNECT with all other SONOS rooms. Walked into my garage & said “Alexa, play _____ in the Basement” BAM. Playing on all my SONOS & the kid’s Echo in playhouse. My in depth home setup is below. My Setup: • living room • 5.1 - Hardwired PLAYBAR wired to SUB w/ (2) PLAY:

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6 years ago
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Mike231Avid Contributor I
asked in Advanced setups
Permanently Muting Sonos One to use as Air Play Injector

I think I may need to permanently disable the speaker drivers (!) in my Sonos One but am hoping someone has a better solution to the following problem: I have only one Sonos device, a Sonos One, which supports Airplay 2. I play music directly to it over Airplay2 from the Apple Music app running on an Iphone. I group my Sonos One to various other Play:1's and Play:3's around the house: the Sonos One is in that sense the 'injector' for the whole house. I want to be able to listen to music on, and only on, my Play:3's in the Living Room, so I group Living Room with the Sonos One, and mute the Sonos One. That works fine. The problem comes when I increase the volume using the Iphone's physical volume control. That increases the volume of the {Living Room + SonosOne} group, which unmutes the Sonos One. So I end up with music playing in two rooms rather than one. The only way I can think of around this is to hobble the Sonos One by cutting the wires to its drivers, so that it is permanentl

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M
6 years ago
exdirtfarmer
exdirtfarmerEnthusiast II
posted in Advanced setups
Why do sonos apps/speakers call home so much?

The Top Blocked Domains on my LAN through my pi-hole with over 500% Hits more than next culprit. Is this the information they use to decide which features should be removed from the Desktop Apps?? After some further research it was found that the App on my Android device was by FAR the largest culprit. Looks like the Desktop Apps and all the speakers are chatty as well. I have DISABLED metrics in the controller. My Sonos system is operating fine on 8.4. No effects with msmetrics.ws.sonos.com Pi-holed. I'd be interested to wireshark it but I'm sure it is all encrypted.

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Stanley_4
6 years ago
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Rik ParrAvid Contributor I
posted in Advanced setups
Constant Connection Issues

Hi My Sonos System comprises of: 7 x Play 1 (Connected via WIFI) 1 x Play 5 (Connected via WIFI) 1 x Play 3 (Connected via WIFI) 1 x Playbar (Connected via Ethernet to managed Cisco Switch) 1 x Sub (Connected via WIFI) Network: Virgin Media is ISP, router is set in Modem Mode 1 x Netgear Orbi RBR50 Router (In router mode) 2 x Orbi Satellites as AP's Orbi router is internet link to LAN Cisco Managed switch. Diagnostics code is 801541678 Music cuts out every minute or so. Internet 2.4ghz is on channel 6, tried sonosnet on 1,6,11 all with same result. Thanks in advance. Regards, Rik.

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buzz
6 years ago
samzie
samzieTrending Lyricist I
asked in Advanced setups
Sub bass level adjustment

Hi all, my new sub arrived today, I have 2 S3's L and R and sub in my living room. I've adjusted my bass and treble in Eq menu which I'm guessing adjusts the bass and treble for the both my S3 and sub as a group, and it sounds ok. Then I discovered the bass adjustment in the advanced audio/Sub settings. It's currently set in the middle. Should I setup the sub bass level first then adjust the group bass and treble in the Eq menu after or visa versa? Or is the sub bass best left alone? I've completed the sound set up with my phone for sound calibration etc. Btw, I do like a punchy bass sound. Thanks in advance for your comments! Samzie

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6 years ago
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PhilipFContributor I
asked in Advanced setups
Can I add two Play 1s to Playbar for better stereo?

I have a Playbar under the TV and sub and would like to add a Play 1 on each side for better stereo. Will that work and are there any set up tricks to follow? Thanks.

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Airgetlam
6 years ago
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Lou_8Contributor I
posted in Advanced setups
Wired-only vs wireless for SONOS devices

I would prefer to minimize the amount of broadband RF permeating my home. To further that goal, I have run ethernet cabling to every room. I've plugged all my Sonos devices into these ethernet ports, but don't see any way to disable the wireless signals. Is there any way to do so, or will the data always be broadcast via wireless, even when all the devices are plugged directly into Ethernet?

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6 years ago
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CBello305Trending Lyricist I
posted in Advanced setups
On The Verge Of Dumping All SONOS Product If I Can't Get Connection Issues Solved

At my wit's end here. Currently owns dozen PLAY1 speakers, a PLAY5 and a subwoofer—the latter two both second gen. (Also recently purchased a SONOS Boost to help problem-solve.) Issues with these products used to be beyond minimal—but seems every SONOS-related app updates over the past year has worsened the overall experience, rendering the products absolutely useless. Issues I'm dealing with are comparable to many others on here who have invested thousands of dollars into this system, but still don't have viable answers. Breaking point was reached last week after spending hours going down the message board rabbit hole and dedicating IP addresses on my router to each piece of SONOS hardware in my home—going into my Arris router's LAN Settings, inputting the 12-digit MAC address as well as the dedicated IP. Went through all steps of resetting my router, plugging in all devices one-by-one, et al— still in a nightmare situation. (Have also played the change-the-router chann

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buzz
6 years ago
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Michel_3Contributor I
posted in Advanced setups
Hi-resolution support required (eg: AIFF 96kHz/24bit)

PLEASE add hi-resolution file support (eg. AIFF 96kHz/24bits) In a world where CDs are becoming obsolete, I believe a good share of Sonos customers are still looking for hi-fi quality, not only the mediocre (format) quality provided by most digital music services/stores. It is rather purpose less to invest in the acquisition and maintenance of such a high quality product as a Sonos system and, not being able to play the best sound quality available with it! Thanks for kindly prioritizing such improvement :o)

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6 years ago
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af0687Contributor III
posted in Advanced setups
Can't Connect Boost to existing 10 Speaker System

Unable to add Sonos Boost, it is recognized by router and has an IP but I can't seem to set it up within the app. I also unplugged my speakerbar (current mesh point for network) and it still would not set up as a new product. Also reset all other devices including the router. I had some issues like this previously using the app via phone but would typically work if I used a laptop/PC but that function is now gone. I found the desktop app not updated on a laptop, tried adding from there and didn't work either. Any thoughts on what to try next? Diagnostic - 141203388 Thanks in advance for any advice.

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ratty
6 years ago
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Sarek9Contributor I
asked in Advanced setups
Left/right mono line-in to two Play 5 (Gen 2)

Hi all, If I were to have two separate 3.5mm mono connectors with the left signal to one speaker and another with the right signal to a second speaker and setting this up with uncompressed signal transfer. How would the stereo separation be? Has anyone tried this? I'm assuming I'd get a 70ms delay but I'm ok with that. What kind of jitter could one expect from a setup like this? Thanks Anders

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ratty
6 years ago
rockymtnryan
rockymtnryanContributor I
asked in Advanced setups
Gapless playback support for Plex on Sonos

I was excited to discover Plex so I can listen to my live concert collection via Sonos, and the only thing I really need is the same gapless playback support currently in place for other music services like Spotify, Pandora, Live Phish and nugs.net. When can we expect Sonos to support gapless playback via Plex?

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MikeV
6 years ago
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MattJDContributor I
posted in Advanced setups
Bluesound & Sonos App

I'm looking at buying a Bluesound VAULT 2i for my CD collection, can you connect and use a VAULT 2i with the Sonos network, also can you browse your ripped CD collection via the Sonos app?

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J
6 years ago
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danrisoContributor I
posted in Advanced setups
open sonos sub

how to open the sonos sub

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U
6 years ago
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shostermanContributor I
posted in Advanced setups
Best method to setup at Office with enterprise switches/routers?

Hi all, My boss has a Sonos system here at the office and another at home. It works great at his house, at the office...not so much. I would say once a week or so the whole system disconnects, it won't play music at all, the music cuts out, groups are disbanded, etc. Just all sorts of problems. He came to me today and is tired of it, he wants to look at getting a wired speaker setup. I've worked with phone support each time it goes down and they always get it back up, but it's a lot of time that I could be working on other things (I am only part time here). Plus I know he is frustrated. My reason for this topic is, I am upgrading the wireless AP's this weekend and thought it might be a good chance to redo the whole Sonos setup with what I think I've learned from my multiple calls with phone support. I told him to wait until I make changes to see if it improves before making a decision on a new system. Here is our equipment. We have an ISP managed Cisco ASA-5516X fire

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6 years ago
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hausofmaxContributor I
asked in Advanced setups
Need help! Low volume when connecting Sonos to Projector (and Chromecast)

Hello Sonos Community! My Sonos volume is very low when I use it to play audio from my Projector, and I have trouble hearing it because it's so low. Here's the situation: I have a Sonos Play 1 and Play 5. I have the Play 5 (old model) hooked up to a BENQ Projector via a Mediabridge 3.5mm Male To Male Stereo Audio Cable. I use Chromecast in order to have my projector show what's on my computer screen. However, even when I have the volume turned all the way up (on all devices) the volume is super low (a lot lower than when I use my Sonos to directly play Spotify music). Can someone please provide help on what I can do to fix this? Sorry that I'm not a super techy person, and thanks so, so much for the help! Summary: Computer Chromecasts to Projector + Projector connected to Sonos Play:5 via Audio Cable = Can barely hear Sonos even when everything is at full volume Max

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Jeff S
6 years ago
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Andre0815Contributor I
asked in Advanced setups
Add Play5 to Stereo Pair of Sonos One

Hi, I have a pair of Sonos One with Sub. I want to add an additional Play5 to this „room“. Is it possible? I know how to group them, but that does not help when I use Apple Music App (because there is no group for Airplay) and i have to choose both speakers every time I play music with this app. Another problem with the group is, that the volume button on the devices will not control the whole group.

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Stanley_4
6 years ago
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Hmcallister719Contributor I
posted in Advanced setups
2 Router Home Network Setup

I have two routers set up to my home network, one for the front and back of my house. I also have a Sonos in the front and in the back. What I’m trying to do is have the Sonos linked but can’t get it to work b/c the Sonos at one location is connected to that router correspondingly and will only display which ever Sonos is on said router but not the other although they are on the same network. What is the fix?

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buzz
6 years ago
gadgetnut
gadgetnutTrending Lyricist I
asked in Advanced setups
Music cutting out, skipping songs, unable to stream with 12 Sonos devices

Using Sonosnet and ethernet connected players. I added my WiFi credentials, that didn't help, so I reset and removed my WiFi credentials. I am using an ethernet connected Boost, a Playbar, and a few Connects connected by ethernet around the house, the rest of the players are wirelessly connected and in About My Sonos, each device indicates WM: 0. Have given each Sonos device a DHCP reservation on the router. Restarting the router sometimes helps for awhile. Toggling the Sonosnet channel from 1 to 6 to 11 sometimes helps for awhile but not for long. Streaming from TIDAL performs the worst, streaming from my own music library performs better. I'm using Xfinity gigabit internet service and have two wireless access points in a small house and moving around the house I get 400Mbps WiFi download speeds. Sonos Diagnostics code 1281242672 . Thanks for any assistance.

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Stanley_4
6 years ago
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JuneMContributor I
asked in Advanced setups
Giving Sonos to a friend

Hi, I am planning to give my Sonos One to a friend of mine. So what I would like to do is 1) delete my info from the device and 2) set up the Sonos One again in his network and with his Sonos account. How can I do that??

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Stanley_4
6 years ago
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