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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4711 Topics
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testcardProdigy I
asked in Amazon Alexa and Sonos
Connecting Sonos to Alexa

https://support.sonos.com/s/article/3439?language=en_US

10364
jgatie
6 years ago
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Ryno75Contributor I
posted in Amazon Alexa and Sonos
SONOS SKILL FOR AMAZON ALEXA APP

I’ve had all of my Speakers working flawlessly with the Alexa app even though it’s not been available here in Australia I obtained it through the US App Store. Basically I want to know if anyone has an idea when Sonos will finally release the skill for sonos for the Alexa app so us aussies can finally put to use what we paid good money for to begin with. I understand they brought out the sonos one with Alexa etc etc and yes we all realised it’s no good unless your in a country that actually has it working , News flash sonos we have amazon and Alexa working just fine and have done now for a few weeks. Wouldn’t you think that they could have moved a bit faster and released the skill here as of FEBRUARY 1 to coincide the the launch of Alexa and all her gadgets. We can get the flash Aussie accent and new Aussie skills here finally but honestly who really cares I no I’m not interested at this point in time I much like a lot of others out there - all we want is the damned speaker to live

5312
S
6 years ago
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wsimpson07Contributor I
posted in Amazon Alexa and Sonos
Flashbriefing still not working after Sonos latest update

I updated my Sonos app to the latest version and skills like flash briefing still don’t work. Alexa responds with “Heres your flash briefing” but then goes silent. Is anyone else having this issue? I was under the impression this bug was going to be fixed on the latest update.

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S
6 years ago
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McMaKoAvid Contributor I
posted in Amazon Alexa and Sonos
Mic sensitivity

Coming from: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-mic-sensitivity-6798256 I experience the same - even at very low levels I have to go - stand in front of the sonos one and shout alexa for it/them to acknowledge me while at the same time my echo in another room would be able to hear me and respond even if I am not shouting (tested sensitivity while echo was disabled to ensure it was not an issue of alexa diverting to the wrong device). I tried the mute/unmute mic suggestion which lead to no improvement

17171
M
6 years ago
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RingacContributor I
posted in Amazon Alexa and Sonos
Alexa Mic Sensitivity

Does anyone else still experience problems with mic sensitivity? Even after the last update, I still find myself screaming and repeating myself to get alexa to acknowledge me. The update did help some, but it's still not where I feel like it should be. Am I the only one?

11966
Keith N
6 years ago
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trevor_kassnerContributor I
posted in Amazon Alexa and Sonos
Amazon Alexa and multiple sonos systems

I have 2 locations with 7 speakers in one and 2 in another and multiple ech dots at each. I come to find the sonos Alexa app only supports the addition of speakers from one location. Can this be updated or improved?

82512
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6 years ago
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mimurra3Contributor I
asked in Amazon Alexa and Sonos
How do I group a new Sonos One in an existing Alexa group that contains Echos?

Hello, I have several "Music Groups" that I have used with Amazon's recent feature to play music simultaneously on several Echos. I have recently received my Sonos One and it appears that I cannot add it to any groups. Is it possible to play music simultaneously through my Sonos One in the living room and, say, my Echo in the kitchen?

10785
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6 years ago
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jimorvis7Contributor I
asked in Amazon Alexa and Sonos
Alexa-Spotify Issues

I have set up Alexa, with Sonos skill enabled in the app along with Spotify being default music service. I then try to ask Alexa to play a certain playlist/song/artist and I get the response of “Go to app and enable Sonos skill” which I have already done. Does anybody know how to solve this issue? One of the main selling points of Sonos One is Alexa Voice control with music services and currently can’t do this. Doesn’t anybody know how to solve this?

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UKMedia
6 years ago
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TreeGuyTrending Lyricist I
posted in Amazon Alexa and Sonos
Alexa and Sonos in two homes

I have Alexa controlling Sonos at my home with an Echo. I'd like to add a Sonos 1 at my parent's place. Can I use my Amazon Prime account at both locations (I know I can't stream Amazon music on both at the same time with my standard Prime account).

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T
6 years ago
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exmsdeContributor I
posted in Amazon Alexa and Sonos
Alexa with Sonos in multiple homes

I have two homes with various Sonos devices. I set up the Alexa/Sonos integration in one home, which worked great. But now I'm in the second and want to add the devices in that home. Discover in the Alexa App is not finding them. Is this a supported configuration? If so, what do I need to do to make it work? If not, please add it to the wishlist!

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6 years ago
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AlextoContributor III
asked in Amazon Alexa and Sonos
HELP! SONOS refuses to play through Alexa

I successfully went through all the steps to link Sonos to the Alexa app. The SONOS skill is now enabled and the Sonos Device "Kitchen" (a Play:1) was discovered and appears on the Device List. However, when I ask Alexa to play music, it simply plays it through the Echo Dot. If I specifically ask "Alexa, play music in Kitchen", Alexa will answer "Sorry, something went wrong". And no, I don't have another device named 'Kitchen'; just the Sonos speaker. And yes, I deleted the Sonos device on the Alexa app, asked the App to discover devices, it found it, and still the same problem. I'm at a loss... can anyone help?

11964
T
6 years ago
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KJDContributor III
asked in Amazon Alexa and Sonos
setting up Location (postcode etc.) on Alexa app

Every time I go into settings in Alexa app and do the drop downs for location, address and postcode etc.. it lets me do it, I press save and then it reverts back to being empty as If I didn't put them in. Its a small issue but driving me mad! I ask Alexa say for the weather and she tells me to put in this info on the app, but it just wont save the details. ???

2124025
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6 years ago
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BonatomContributor I
posted in Amazon Alexa and Sonos
Sonos One Mic Sensitivity and Lack of Pairing

Just picked up the Sonos One (My 6th Sonos Speaker)... and I am super disappointed about the mic sensitivity. I placed the new Sonos One is the same exact place where my Echo was.... and I have to repeat and speak very LOUD for the sonos one to hear me. In fact... my echo dot in another room usually hears me first. Also... the fact that I can't pair a Sonos One with a Play 1 is silly. Using 2 Sonos One as a Pair is Alexa over-kill. This seems like an easy software update.

7205
D
6 years ago
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HoustonAvid Contributor I
asked in Amazon Alexa and Sonos
Volume Control for the entire group

Is there not a way to control the volume via Alexa for ALL speakers in a group vs one at a time?

4361
jgatie
6 years ago
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angelr91Avid Contributor I
asked in Amazon Alexa and Sonos
Renaming issue using Alexa smart home groups and Sonos

has anyone tried using the amazon smart home group feature? I tried using it, but given i have sonos in the living room and another one in the bathroom of which both are named after their respective rooms, i can't create any smart home groups with the same name, such as "living room". A work around i found was to momentarily rename the sonos speaker something else (but do this ONLY in the alexa app not the sonos app), and then create the home group and then rename the device back to how it is in the sonos app (i.e. just "living room"). I don't know if it is something that alexa needs to fix or what. I feel that alexa should have categories setup to distinguish a speaker name vs a light name vs now their smart home group names. They are all different things. Doesn't matter if you have lights all called "living room" they are lights vs a speaker called "living room".

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P
6 years ago
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RochfordianContributor I
posted in Amazon Alexa and Sonos
Alexa not working with TuneIn radio station

I think this might be down to the public beta, but Alexa is unable to get my Play: 1 speakers to play Angel Radio from TuneIn. I clearly ask for Angel Radio, but Alexa responds with 'for an angel' and there is silence. Going into the app, the station logo is there, but it does not seem to exist. Angel Radio is one of only three stations in my favourites list, and will play from the app (and if I ask Alexa to just play it without specifying the room, it plays on my Echo Dot with no problem. Any solutions??

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6 years ago
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matjoContributor I
asked in Amazon Alexa and Sonos
Can´t find device in Alexa app

Can´t find device in Alexa app even though the Sonos is enabled? Is this not yet working in Norway? When checking voice services in the Sonos app it says "not available in your country". Is this the reason it won´t work? Thanks in advance

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Ken_Griffiths
6 years ago
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adriannoblettContributor I
asked in Amazon Alexa and Sonos
Sonos skill for Alexa in Australia update?

Hi Sonos team, can you provide an estimate of when the Sonos skill will be available for Alexa users in Australia? Given the development process basically requires opening the Alexa “Code Editor” selecting all the JSON text and copying it; click “Skill Information” to go back to the languages selection. Then go to the new language tab for English (Australia), select the “Interaction Model” at the left side, go to the “Code Editor” and replace all the code there with that one that you’ve just copied. Then Click “Apply Changes” and then “Build Model”. Then you need to wait while model is built (usually around 40 seconds) and then click “Save Model”. Click “Skill Information” to go back to the skill and take a look at what’s missing here. Likely only the “Publishing information” tab that’s missing, so just go and fill it out. Finally scroll down the page and click “Submit for certification” button. Then in a day or maybe at worst a few; us poor Aussies will be able to add the Sonos

202911
C
6 years ago
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mrclarksContributor I
asked in Amazon Alexa and Sonos
Alexa Skills available for Sonos

The Sonos system doesn't seem to have access to Alexa Skills. If this is not true then where do I find/enable them. And are they the same as whats available in the Echo from Amazon? Thanks.

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6 years ago
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shadybeeTrending Lyricist I
asked in Amazon Alexa and Sonos
Mic Sensitivity and Wake Word

I think it is not just the mic sensitivity of the Sonos One, but also the accuracy of the wake word detection. Alexa has woken up to (from the TV) "They must think I'm the nanny" "With Brexit this will take" "Accelerating UK growth" "Eccentric" And other random words, some but not all containing the letter "X". I recorded the clips, and when played back they consistently trigger Alexa to wake up. Strangely, when I repeat these words, Alexa doesn't wake up. Sometimes she doesn't wake up at all unless I stand over her, or shout. If you want the audio clips, let me know.

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6 years ago
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235caContributor I
posted in Amazon Alexa and Sonos
Is Alexa-Sonos anything more than just a stupid skill?

Alexa is a big ecosystem. It isn't just music. It isn't even mostly music. So is it seriously the case that I can't use my Dot to hear my commands (shopping, weather, podcasts, news, grocery list, translation, etc.), and hear Alexa's voice respond to me through my Sonos speakers? So this much ballyhooed integration is just. . . cueing music from time to time? This is truly pathetic if so. I hope someone can enlighten me.

6296
Ken_Griffiths
6 years ago
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flanjohnContributor I
posted in Amazon Alexa and Sonos
Alexa Voice volume

I can increase/decrease the music volume by voice commands but Alexa voice volume remains the same. How can I raise or lower Alexa's voice level.

23911
UKMedia
6 years ago
Formidible
FormidibleTrending Lyricist I
asked in Amazon Alexa and Sonos
Calm Radio issue with Alexa

The Calm Radio app in Sonos works fine. However when I try to start a channel via Alexa I get the message "sorry we are having problems connecting to your calm radio skill right now". Anyone else having this problem?

5836
Keith N
6 years ago
Dave
DaveHeadliner II
posted in Amazon Alexa and Sonos
Volume Level/Control via Alexa (Echo, Dot, Sonos One)

Since i've owned Sonos products my biggest bugbear has been that there is no indication of the volume level on the app, meaning when I turn up my car volume it goes from e.g. 0 to 90. Now it's not a major problem as on the app I can gauge that the volume slider is at 50% but when using Alexa I have no idea what the volume level is and it's really annoying me. Each time I wish to adjust the volume up or down I have to ask her "Alexa turn the volume up in the kitchen" nope that's not load enough, "Alexa turn the volume up in the kitchen" still not load enough, get my drift guys (and girls) is there a way to get volume to percentage of 100% or an this be added to the voice control please? Thanks Dave AKA: HitMinion :cool:

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6 years ago
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MakiNoiseContributor I
posted in Amazon Alexa and Sonos
Solution to Alexa unable to found your location on Sonos One

If you encounter this issue of Alexa on your Sonos device, here is probably the issue and solution. Per example, if you ask Alexa the weather and it said in WESTLAKE instead of your location from your Amazon account, ti's because the issue is from your Amazon account. The PROBLEM is maybe your e-mail account. Mine was connected with both CAD and US Amazon accounts and made a glitch on recognizing ALL my other smart devices on Sonos. SOLUTION is to 1) use a different e-mail address and 2) reconnect on Alexa app with that new e-mail. After, 3) delete from your Sonos account the Amazon Alexa and 4) Reconnect with the new e-mail. Should then work like a breeze. I've spent hours with Sonos & Amazon Alexa tech support but finally found the solution on the web!

4081
Edward R
6 years ago
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