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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4804 Topics
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JRMcContributor I
asked in Amazon Alexa and Sonos
Using Play One to play TV from Playbar over other speakers

I have a Playbar connected to my tv and a Sonos One in another room and other Sonos speakers in other rooms. I am able to group rooms in the Sonos ap to play the tv on any other speakers. How do I tell Alexa via my Sonos One to play the sound from the playbar (while it is providing audio for my tv) in other rooms? Everything I have tried is met with a dead end.

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UKMedia
6 years ago
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DmitryContributor I
posted in Amazon Alexa and Sonos
How to ask Alexa to play music from My Sonos?

Hi! I use Sonos mobile app for playing music. I have premium Di.Fm radio station account and I linked that radio via Radio by TuneIn. I have Amazon Eco and connected speakers to it. I can listen to music using Alexa's voice commands. Thanks to Sonos! However, I can listen to music from Alexa device only. I do not know how to ask her to change the source of my music. For instance, I want to ask Alexa to play certain radio station which I added into my favorites list (“My Sonos” in the mobile app). How can I do that? Thank you!

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D
6 years ago
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HartWilkeContributor I
asked in Amazon Alexa and Sonos
Alexa controlling a group

I have three Sonos speakers: a Play:1 in the Kitchen, a Play:5 in the adjacent dining room, and a Play:1 in the living room. I also have an Echo Dot in the Kitchen, and I have enabled the Sonos skill in Alexa. I have placed all three of Sonos my speakers in an Alexa group called "Downstairs". Alexa can't find it. At best, I can specify one speaker, say "Kitchen", and hope the other speakers are linked somehow. Also, Alexa can't find any Sonos playlists. Or, adjust the volume of the Sonos speakers. What exactly can Alexa do with the Sonos skill? Because it seems like, not much of nothing.

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A
6 years ago
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deano1xAvid Contributor I
asked in Amazon Alexa and Sonos
Using Alexa to control Apple Music features after first choosing song using Siri AirPlay 2

I understand that you can start a song on Apple Music using Siri with AirPlay 2 - once started with Siri you can then ask Alexa questions like “what song is this?” and use Alexa to pause or skip a song with Siri, Apple Music and Alexa working together. What other things can Alexa do after a song is started with Siri using AirPlay 2? I have looked for video demonstrations online but haven’t found anything in English. Also can you ask Alexa to like a song on Apple Music once initially started with Siri using AirPlay 2?

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6 years ago
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James97Contributor I
posted in Amazon Alexa and Sonos
Sonos One Alexa, responds to command but then falls silent...

Recently got a new router, after setting my Sonos system back up I realised that Alexa would answer average questions but would not play music when asked, Tried reinstalling Sonos system numerous times, deleting all Alexa devices off app, deleted app and reinstalled changed names of speakers and still doesn't work. Am I being dumb or anything else to try?

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UKMedia
6 years ago
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RVADonContributor I
posted in Amazon Alexa and Sonos
Shuffling has a bug

When I say "Alexa, shuffle " Alexa responses with "Shuffling from Spotify" But then Alexa plays the first song (not shuffled). Thinking that maybe it has to start with the first song, I say "Alexa, skip" Alexa plays the second song (not shuffled). Then if I say "Alexa, shuffle" Alexa responses with "Shuffling " and the next song will be random (or shuffled). Reproducible every time. I really don't think this is the intended behavior. I do not have any non-Sonos Alexa device so I do not know if this is only on Sonos or if it is a wider problem.

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M
6 years ago
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cvassaloContributor I
posted in Amazon Alexa and Sonos
Alexa responds to request, but doesn't play anything

Had to re-set up my sonos one due to network change (actually 3 Sonos One's). Now If I ask alex to play something from amazon music, it says, "here's a station from amazon music....." like it did before, but then doesn't play anything. Alexa - play 93 wxrt. "Here's 93.1 wxrt from tune in radio", but then, no music. I've tried several times. same response. I think it upgraded my software as part of this process and assume that is the issue...

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UKMedia
6 years ago
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jbvtxContributor I
asked in Amazon Alexa and Sonos
Alexa chime on Sonos one

Is there a way to turn off the chime on the Sonos one when you say “Alexa”?

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Mr.Sizzle
6 years ago
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Rollins21361Contributor I
posted in Amazon Alexa and Sonos
"We were unable to link Sonos at this time." Alexa message

Trying to connect my Echo Dot to Sonos system. When adding as a skill on the Alexa App, I get to the "Allow Alexa to control your Sonos app" page, it shows that it's loading and then I get to a screen that reads: "We were unable to link Sonos at this time." I've updated my Sonos app and tried adding the skill from my PC rather than adding on Alexa App (mobile). Login info is all correct too. Not sure what else to try but would love some help if anyone has any idea how to fix this or has experienced getting the same error message. Thanks in advance!

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UKMedia
6 years ago
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architectonixContributor I
asked in Amazon Alexa and Sonos
Fire Cube and Sonos Alexa Hierarchy

I recently added the Fire Cube to my home setup that consists of Sonos Ones and Play:1s through out. It seems that the Fire Cube takes over when using Alexa and channels all of the audio output through it's small speaker. When asking to play music, it attempts to start Spotify through the cube, utilizing the TV. Aside from renaming the Fire Cube's Alexa function, what else could I do to get it revert to the Sonos as the primary audio source?

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melvimbe
6 years ago
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KilonaContributor I
asked in Amazon Alexa and Sonos
Asking Sonos One to play different music on Play:1

Hello everyone I have a Sonos One and two Play:1s. Can I ask the Alexa on the Sonos One to play one kind of music on there and ask it to play different music on the Play:1, which is in another room? So far, all I've managed to do is get the Sonos One to play the same music across all the speakers by making a 'Group' within the Sonos app. But how about playing different music? If this is not possible, might a software update make this possible at some point?

158213
UKMedia
6 years ago
longshadows
longshadowsContributor II
posted in Amazon Alexa and Sonos
Echo in kitchen responds when SonosOne in bathroom is asked a question!

I have three Amazon Echos and seven Sonos speakers, one is a combo SonosOne, which is in the master bathroom. When I ask the bathroom SonosOne a question or set a timer, it wakes and goes quiet, but the response and/or timer sound comes from the kitchen Echo tower, which would not have been able to hear the "Alexa" command in the first place. Is there a setting I need to change?

67916
UKMedia
6 years ago
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stewandrewsContributor I
posted in Amazon Alexa and Sonos
Sonos One and Echo Dot - still not sure this has been clarified...

Hi, I have an Amazon Echo Dot, linked to three Sonos Play 1, and all is working well (I can tell the Dot to play music, through Spotify, to each of the two different rooms the Sonos Play 1 are in). I also have a boost. I have just bought a Sonos One, to put in another room (very close to the others). However I cannot seem to connect the new Sonos One to the same Spotify account as the Dot - says that the music is not available “I can’t find songs by...”. When I ask Sonos One to “play Spotify” it says I need to link my Premium Account, using the Alexa App. I have the Alexa App with Premium Spotify Account, but this is connected to the Dot. Can both the Amazon Echo Dot and the Sonos One be connected to the same Alexa App with the same Spotify Premium Account, and if so how!? All I want to do is give voice commands through Alexa to play music on the Sonos, either from the Dot, or Sonos One (whichever I a closer to). Thank you

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6 years ago
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Rod_7Contributor III
asked in Amazon Alexa and Sonos
Alexa and existing Sonos speakers.

Exactly what do I need to buy to get my existing Play Ones and Fives to work with Alex?. At present I have no Alexa device. Will the new Sonos One have Alexa built in or will it need an external source?

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6 years ago
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keithseetContributor I
posted in Amazon Alexa and Sonos
DownloAding of Alexa app in Singapore contact

Anyone can have any solution to download Alexa app in Singapore to work with the Sonos One that we bought recently . Voices control showing the function not available in Singapore Please help. Frustrating situation

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K
6 years ago
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mainstreetmarkContributor I
asked in Amazon Alexa and Sonos
Sonos One/Alexa hears, responds, but then doesn't do anything

I've gotten Alexa up to the point where she says she's about to play some artist, and then nothing evert happens. When I manually play stuff via Sonos app, Alexa heard "Pause", but then doesn't even pause or stop. She will, however, tell me jokes. I have been through the factory reset procedure 5 times.

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6 years ago
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jeffroContributor I
posted in Amazon Alexa and Sonos
Alexa playing from Sonos Favorites list

Can Alexa play from different sources asssembed in the Sonos Favorites list? I have various favorite stations from Pandora and Amazon Prime in my Sonos Favorites. Can I get Alexa to play from there? If I say "Alexa play chill in living room"... I'm guessing it would pull from Amazon??, but I want my saved Pandora chill station to play. Also, while I know station names in my Sonos Favorites, I may not recall the source they come from (ie Amazon Prime or Pandora). I would hope for something like "play chill from favorites" type of ability.

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6 years ago
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Wilkens83Contributor I
asked in Amazon Alexa and Sonos
Alexa can't find any music artists

Hi, i have 3 sonos one in my living room which have always worked perfectly but suddenly Alexa can't find any music artists, only playlists. So when I say Alexa play Metallica, she just reply i could not find any songs by Metallica. I have an English amazon account, and all my devices have an english adress in the alexa app. I think everything is installed correct. Skills as well are correct installed. Please help me get alexa back to normal.

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6 years ago
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kolby100Contributor I
asked in Amazon Alexa and Sonos
Sonos One and Alexa not working together...says "kitchen is offline".

I have an existing sonos play 1 in the living and got a new sonos one for the kitchen. I set everything up and cant get alexa to control either of the speakers all that well. When i ask it to play in the Kitchen, it says it cant find a device called "kitchen". When i ask it to turn down the volume, it flashes and nothing happens. Or i ask it to play michael jackson on pandora and it says "getting michael jackson playlist, playing on kitchen sonos, sorry kitchen sonos is offline". HELP, Im going crazy.

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6 years ago
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vmsmanContributor I
posted in Amazon Alexa and Sonos
Sonos Skill for Alexa and volume levels on Sonos

Alexa has huge volume level granularity issues when controlling Sonos Playbar. So, I've searched everywhere for an answer to my volume issue. I have a Sonos Playbar, two Sonos Play 1 surrounds, and a Sonos Sub. When watching TV I set the volume to a good level and life is good. The Playbar is connected to the TV via optical. When I turn the TV off and use the Alexa voice skill to play music on the same Sonos system, it starts out LOUD. If I set the volume level via "Alexa, volume 2 on the bedroom sonos", it is still pretty darned LOUD. If I set the Volume level to 1 using the Alexa command, it's way too soft. Volume level 5 and above are rock concert sound levels that endanger the sheetrock. If I use the Sonos app, I have plenty of volume granularity and I can set to the perfect level. Is there any way to adjust the HUGE range between what Alexa thinks is Sonos volume level one and Sonos Volume level 2??

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6 years ago
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JTurnerContributor I
asked in Amazon Alexa and Sonos
Play 1 and Amazon Echo Spot

Hey guys, i am looking to buy an Amazon Echo Spot, was wanting to make sure that i can control my Play 1 through the Amazon?

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6 years ago
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johnandrewkennyContributor I
asked in Amazon Alexa and Sonos
Sonos w Voice China

Does voice controls with Sonos work in china ?

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controlav
6 years ago
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mrgrievesAvid Contributor I
asked in Amazon Alexa and Sonos
Alexa forgets Sonos skill

I have 2 Sonos Ones (as well as a few play:5s). However, Alexa keeps forgetting how to work them. I can use Alexa for the general non-Sonos stuff, but I'll regularly say "Alexa, play" to resumse playback and I'll be told I have to enable the Sonos skill. This skill is enabled. Yesterday I had this problem and disabled the skill, re-enabled it and it worked again for a bit. But today it's lost it again. I've had this before as well. It seems pretty unreliable. I had one Sonos One to start with and ended up just not really using the alexa skill because it seemed easier to just go into my pocket, get my phone out and play or pause it there. But now I have a 2nd one I'd quite like it to actually work as advertised. (I bought the 2nd with the understanding that this is still in its infancy so is likely to improve in time, but I also wanted to expand my Sonos a little anyway so the voice support wasn't a deal breaker.) Is it possible to get this to work consistently?

78613
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6 years ago
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shanerochecorkContributor I
asked in Amazon Alexa and Sonos
Sonos One not connecting to Spotify with Alexa

Can anyone help me in getting Alexa on the sonos one to connect with spotify, I keep getting a message back saying it is off line???? All other aspects of Alexa seem to be working well.

23343
UKMedia
6 years ago
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pnearContributor I
posted in Amazon Alexa and Sonos
Quality of TuneIn via Alexa poor vs Sonos App

I just set up my Sonos system, the Alexa integration was what made it accessible enough for my family. I noticed today while testing on my in-wall speakers that the radio station we usually listen to via FM sounded pretty bad. Asked Alexa to play the station, started playing via TuneIn on Alexa, but it was missing depth. I tweaked the EQ and loudness, which didn't help much. Then I tried listening to the same radio station via TuneIn in the Sonos app and it sounds great. My guess is that the playback via Alexa is highly compressed or a low bit rate, but frankly I'm not sure. Is there any way to get TuneIn via Alexa to sound as good as TuneIn via Sonos?

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MikeV
6 years ago
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