Voice control and smart home

Alexa assumes I live in the UK, which I do not. My Amazon account is US, my phone and iPad are also US. Where is it getting this from and how to change it?

Hello fellow Sonosers. My new Beam is great, Alexa integration not so great, but hey, starving children in Africa and all that. I’m currently having a problem where I have deleted all the Audio Actions from all my Routines yet Alexa insists on saying “Audio actions in routines are not supported on this device” every.... single.... time. Does anyone know why it is doing this, especially after I have removed all the Audio Actions? Asking before I factory reset the Beam.

It's DECEMBER!!!!!! When will the ducking "feature" disable option be available????? we're tired of waiting, only for you to say "you're working on it"???!!!!

Love my Sonos One but didn't realize how crippled Alexa is with its routines and such. Is there any info whether the Google Assistant will also be half-working or will it have full functionality? I might have to migrate to either full Alexa or Google if that's not the case. I'm getting fed up with Sonos and the "not yet supported on this device" bs.

Hi Is it possible to set it up to mute both microphones on a paired set of Sonos Ones by pressing the mute button on just one of the pair?

Just setup the Sonos One. All steps were followed and setup went smoothly, However it is not responding to any commands. It does acknowledge the command where I ask to play music, but doesn't complete the action. Diag:8022698

Please help, Cant activate voice services on my new Sonos One. Wifi set up, Spoify connected sounds great. Just can't activate voice control. Reset Sonos one to factory setttings, done set up again. Tried voice and same issue. Amazon account is all set up for UK. Added another Sonos one speaker, Same issue no Alexa!

So if I have used the Sonos cloud API to connect my Sonos account to a 3rd party service or app, how do I revoke that permission?

Hello - I have a Beam that is connected to my TV, but it will not turn on the TV. Once the TV is on, Alexa will turn it off. But when the TV is off and I say “Alexa, turn on the TV”, she responds with “Ok”.....but nothing happens. Is this a bug? Does anyone know how to fix it? Thank you in advance!!

Hi, Are Alexa routines supposed to work now? Mine are not triggering at all.

Does a list exist of exactly what functions from the Echo will be available built-in on the Sonos One ? Obviously, Echo allows you to make calls between devices these days etc.. But is this functionality included in the Sonos One or not ? Also, what else is potentially missing ? We really need a table showing Echo functionality and then what Echo functionality is included on a Sonos One. Really tempted buying Sonos One's - but need to understand what would be missing in Alexa functionality first..

Hi there -- I recently bought an Amazon Echo and paired it with my Sonos One speaker. Now, I can give voice commands to the Echo to play music on the Sonos speaker, which is great. However, I was curious to see if both speakers can play the music I tell Alexa to play, but at the same time. It would be cool to create a 'surround sound' type of situation, as it currently only plays on one speaker at a time. Would love to see if this is a possibility, thanks!

I have a Sonos One and a Beam that control hue lights, ecobee, harmony hub, etc. I got tired of hearing that phrase when I use my “Good Night” routine or routines involving my harmony hub (such as saying “Netflix” instead of “Turn on Netflix”) so I started experimenting. Routines work fine with specific device control but introducing a scene or group results in the “Audio actions blah blah blah” message. I found that if you use Yonomi to create the scene, then create the routine in Alexa and call the Yonomi scene, that it works without the message. So creating a routine in the Alexa app that directly calls the harmony hub scene “Netflix” will result in “Audio actions . . .” But creating a routine in the Alexa app that calls the Yonomi scene that calls the harmony hub scene “Netflix” works without the “Audio actions . . .” message. I have no idea why but I found this after a few hours of testing and thought I’d share.

Hello, I read in this article (https://blog.sonos.com/en/google-assistant-update/) that Google Assistant integration is coming up soon. I own a Google Home and a Google Home mini and integration with Google Assistant is vital (I believe) to me. Can I purchase the products before this moment and wait for the update, or I will need to wait for the integration to be publicly done? Thank you for your time.

I apologize if I missed this, but the only answers I could find searching the forum where older. With the release of Amazon's Multi-Room Music SDK (MRM) and the integration of Alexa into the Sonos' One speaker, is it still true you can not play synchronized audio between an amazon echo speaker in one room and a Sonos' speaker in another room? i.e. You can not create a group that contains both Amazon echo speakers and Sonos speakers that will be synchronize together for music playback. Thank you in advance for answering this question given any current hardware/software updates.

Alexa turns TV on/off, volume up/down, but will not change channel. Receive "Family Room TV doesn't support that. Anynet+ is turned on the TV.

Can anyone help, I've finally got the beam to turn on and off my tv. The issue I have now is when I ask Alexa to turn on or off living room lights the tv also comes on and off. Anyone else had this issue? Thanks

So I got a Sonos One, thinking it be great with Alexa. I thereby added an Echo Dot to my collection, and I must say there is a big difference in functionality between an original Amazon device, and an "Alexa-supported" device. Front of mind I`m thinking about adding the Alexa device to a group in order to turn on / off lights by just saying "Alexa turn on lights". I would also like the ability to have multiroom-speakers by using Alexa, and being able to use Alexa routines without Alexa replying "Audio device in routines not supported on this device). So I`ve been thinking. Should I return my Sonos One and get: 1) A Sonos Play:1 connected to a Echo Dot? 2) Ditch Sonos and get an Echo 2.gen instead? I really like the sound quality in my Sonos One, but music is not my first priority. Smarthouse is and functionality is. Perhaps the wrong forum, but I reckon there must be users here who have been trough the same thought process.

So, I'm upstairs in the shower listening to my morning podcast and it mutes itself every 10 seconds. Come to find out my wife was in the kitchen using Alexa to make a shopping list. How do I turn off this muting "feature" for Alexa? Or can I assign the dot to a single room so the whole house doesn't mute everytime someone wants a knock knock joke or the weather.

Just bought an echo dot and added my sonos system which consists of in-wall speakers around the house and individual sonos connects. The dot is in the kitchen and when i tell alexa to play something in the kitchen it often times plays thru the dot and not the sonos speakers. How do i correct? I never want music playing thru the dot. Is this issue becuase the Dot and Sonos are both called "kitchen"? Should i relabel one? If so, which one? Also, i find that after i have Alexa play a sirius station in a particular room, if i try to play that same station in another room using the Sonos App, the station is blocked. Any way around this? Thanks!

Hi, I live in Denmark, and I've tried setting country to both UK and US on Sonos.com Still my app says voice control is not active in my country. Any ideas?

I don't know how to connect my Sonos One to Siri. Opening the Home app to add an accessoryif I click "don't have a code" the choices are bridge or manual code. The directions here on this site say that the speaker will just appear and I select it, but that doesn't happen. I tried awakening the speaker too, still nothing. What do I do (no code in my sonos packaging)

Hi all. I have a set of stereo paired Sonos Ones. I have manually disabled the microphone on the right speaker by pressing the button on top. Today I disabled Alexa by going to [Settings - Room Settings - Living Riving Room (L+R) - Voice Services]. When I followed the same steps to re-enable, I was surprised to see that the app turned the right speaker's microphone back on. Seems to me that a manually disabled microphone should not be able to be turned back on through the network. It's a potential privacy hole. Have others noticed this, and has Sonos stated whether this is expected behavior?

Hello- I have my Apple playlist on Sonos, and I know that I have to start the playlist from the Sonos App. When the playlist is going however, if I say Alexa "Next Song" or "Skip Song" the response I get is "What do you want to play" or "Undefined". This command used to work and now it does not...does anyone know why, or has had similar problems and solved them? thanks

If I buy a sonos one to control a sonos amp and I put them in group mode and I ask alexa a question, will alexa answer in both the sonos one and the sonos amp? Ideally, I would like to put them in group mode, turn the sonos one volume all the way down (so that the sonos one sound doesn't confuse the sound in the room coming from amp and my main speakers), and then be able to control what the sonos amp plays (or says) by using alexa in the sonos one? Effectively, this would be the same thing as having alexa built into the sonos amp (rather than merely having alexa "work with" the sonos amp). Does this work? Any downside to doing this other than cost? Alan