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The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

2619 Topics
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Db24448Contributor II
asked in General feedback and conversation
Feature Request: Toggle Soundbar On/Off when playing Music

When playing music with surrounds set to full, please could we have the option to mute the soundbar, thus improving stereo image of music tracks. Many thanks

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lewisc
lewiscHeadliner I
asked in General feedback and conversation
What is 'Only Sonos'?

I was searching for the desktop Sonos app and came across ‘Only Sonos’ (https://only.sonos.com) It is owned by Sonos as it shares the same privacy policy. Unable to sign in with existing Sonos account nor create a new account as it requires an access code. The favicon is a graduation cap and there is mention of ‘academy’ 

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James L.
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Lolo33Avid Contributor I
posted in Owners café
Nombre d écoute élèves

Bonjour après avoir écouté quelques chansons, parfois pas en entière sonos ce bloque en indiquant que le nombre de chansons écoutées est trop élevé, cela commence à m ennuyer fortement pour rester poli, merci à sonos de régler le problème, je veux et je doit pouvoir disposer de ma musique comme je l entend merci. 

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Airgetlam
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ToddRBContributor I
posted in General feedback and conversation
Sonos 2 disappointment

Am I the only person that is moving away from Sonos due to this Sonos 2 compatibility crap that they tried a few years ago and stopped? I’ve invested close to $5,000 for my entire house over a couple years and have had enough. I can’t afford to buy a house full of new sound products every few years. Any suggestions on options? 

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jgatie
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bbjdankContributor I
posted in General feedback and conversation
Legacy Customer Betrayal

I’m in the same boat as many other legacy Sonus customers.  The lack of integration of new products like Roam and Move with our legacy S1 products is a betrayal of those loyal Customers that helped make the company successful.I could understand Sonus developing S2 to take advantage of additional features that may not be available for S1 compatible equipment, but to not make them backward compatible at some basic level is either lazy or incompetent - the alternative, suggesting this by design smacks of a company seeking to generate future revenue from planned obsolescence rather than innovation.Only option for me at this point is to take both the Roam devices back to the store and no longer consider myself a Sonus Customer.

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jgatie
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otschContributor I
asked in General feedback and conversation
split library

Hi, my library is bigger then 70000 titles. Is it possible to split my lib in two parts and use two sonos connects to play my music. My idea is to play lib1 with connect 1 and lib2 with connect 2 both? Thanks for any help

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buzz
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bubbascantAvid Contributor I
posted in General feedback and conversation
Playlist limitations

I am posting this after reviewing a lot of forum exchanges about the playlist limitations. I recently upgraded my home with four new Amps, replacing the Connect amps (though one is still in line).  It was my understanding that these new Amps were more powerful and robust, faster processors and so forth using the S2 app. I get that Sonos and other companies are pushing people to streaming or serving to the masses who stream instead of using their own music (if they even own any). But I’ve been in the radio business all my life. I have 15,000 songs and just shy of 1,000 playlists. Some people have asked on the Sonos forums; “Why do you need so many playlists?” My response is; What does it matter to them? The fact is, I curate my playlists in ways that satisfy my tastes. For example, genres are broken into various categories such as AM Pop (Top 40 for your purposes), Classic Rock, XM, FM Pop, CHR and so forth as well as by eras (e.g. “1970-1975”), ratings (e.g. On top of the just named pl

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beanfieldContributor I
posted in General feedback and conversation
Feature Request: One Click Volume Match for Groups

Currently in the android app, volume can be adjusted as a group or per device when group streaming. Initial volumes vary per device based on prior usage which requires normalizing the volume of each device. After that, volume can be adjusted as group with the phones volume buttons. Adjusting each device is annoying. It would be helpful to be able to select one device on the volume menu and the rest of the devices in the group match the volume of that device. This would be a quick adjust setting (not a permanent toggle) so existing functionality to adjust per device or as an entire group is retained. 

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melvimbe
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ulrik.falckContributor I
asked in General feedback and conversation
The adding song banner is annoying

Hi. A very small but still annoying issue. I’m using the Sonos app on my iPhone, and when I’m adding songs to my queue I get the ‘One track added to the queue’ banner each time. Fair enough. But why does this banner need to stick here on my screen for like 4-5 seconds? 1 second would do. It’s annoying. 

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rcloppContributor I
asked in General feedback and conversation
Please allow PayPal payment on items with backorder status

Please allow customers to use PayPal as a payment option when an item shows backorder status.  Currently only Credit Card is allowed.

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LennartAvid Contributor I
posted in General feedback and conversation
praise

Hello jusr s praise had a play 5 malfing up on the networkafter a long ts session a playfive poisionedthe network with brokern packets  support replaced unit all good andme happy

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Xander P
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Geordie jimContributor II
posted in General feedback and conversation
Connectivity on a wireless extender

How do I contact the app developer  

2396
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pedroponteContributor I
asked in General feedback and conversation
Feature request: Create Permanent virtual rooms (to be used with spotify)

I’d like to have an option to create permanent virtual rooms/groups (or virtual stereos, i.e. permanently linked stereos) so we can re-use them many times.One feature that I use often is play a song from spotify, I need to play in one speaker and then to to the sonos app and group it to other speakers which is all but user friendly!Also, the existing ‘group’ feature available in the mobile app is not available in the mac app, can you please add it…?This has been previously requested many times by many users many years ago (first thread goes back 14 years and all of them have been closed for comments!) - is SONOS listening to customer feedback?? Where are the features development pipeline?Many thanks

1741
melvimbe
jfranche
jfrancheEnthusiast I
posted in General feedback and conversation
Have a lingering Private Message indicator, but no private message

In the upper right hand corner it shows me as having a pending private message, but none is there.  Not sure if it is a one-off for me, just pointing out.

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Xander P
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AlanOContributor I
posted in General feedback and conversation
Feedback and suggestions?

How best to provide feedback and product suggestions regarding Sonos hardware?

4905
Corry P
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genericnameContributor I
posted in General feedback and conversation
Sonos is an absolute piece of garbage

2 hours and counting *Moderator Note: Modified in accordance with the Community Code of Conduct.*

1061
James L.
Jeffrey_35
Jeffrey_35Headliner III
posted in General feedback and conversation
Question about adding polls or MC questions

I know this is more of a help/issue community forum on specific issues but wondering if their would be a benefit to adding the ability to add multiple choice questions or polling questions. It might be beneficial to not only users and potential users but also Sonos as well. Not sure if this forum has the abiyto do so but wanted to plant the seed and get people’s thoughts. 

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jgatie
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RossfContributor I
asked in General feedback and conversation
update

Why do Sonos constantly keep sending me an email that asks me to update my first and last name? I have responded dozens of time yet they keep sending me the same email.  thanksross

724
Ken_Griffiths
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GaryGorillaEnthusiast I
posted in General feedback and conversation
Sonos Roam Battery Life

So the battery has drained from 75% to 54% in just over 1 hour. How can this be right? The whole idea of this portable speaker is to take out of the home situation. Are they going to do anything to rectify this?

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Thor29
Thor29Contributor I
asked in General feedback and conversation
Change my Sonos community profile name

Hi at Sonos! I made a typo mistake whit my profile name:( I wrote thir29 but I was supposed to type thor29 ! Please help me to change it to thor29 🙂 Best regards

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Thor29
Alonzo Mosley
Alonzo MosleyHeadliner I
posted in Owners café
Radio Recommendations

I tried to add an internet radio station I liked (via “Manage => Add Radio Station”), but it didn’t work… This sent me down a rabbit hole… So here’s the question that may help me dig out: Is there a guide anywhere, or a ranking, or anything, to help me sort through all the TuneIn, radioPup, etc. stations? For instance, I type in “Bossa Nova”, and there are dozens. But if I get too specific, I get nothing. (For instance, “West African guitar”). There just comes a point in a man’s life when there isn’t time to sample and find what he likes… He knows he needs a guide...

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Corry P
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flootaContributor I
asked in Owners café
Radio station does not work anymore

Hello, I check in different forums, and the sonos community is speaking about this problem referring to a legal problem with TuneIn in the UK.I checked and tried to make it work for this radio https://ascoltareradio.com/rtl-102-5/Which works perfectly in TuneIn on any other platform (Android, iPhone, Windows, MacOS) without any problem except in SONOS.1 more detail, I am not based in the UK, why should I be impacted by this?I tried different radio streaming such as Radio.net. my tuner radio and same problem.Can you please provide a fix or a work around and also to communicate officially about this problem.Thanking you in advance

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SprotacusContributor I
posted in General feedback and conversation
SONOS Roam is infuriating

I recently purchased a Sonos Roam and my thinking was very much that this was my first step into the world of Sonos and that I would very likely build out a full system from this starting point. I currently own a Naim Muso but was seriously considering changing over to Sonos as although the Muso is superb at delivering music it doesn’t handle TV & movies very well.That thinking has frustratingly came to an abrupt halt as the Roam has been problematic since I’ve owned it and the user experience is frustrating to say the least. I really didn’t expect this to be the case but after yet another attempt to solve the bluetooth connection issue and hopefully pressing and holding the button for one second, three seconds five seconds etc, hearing a second bleep, not hearing any bleeps, trying to turn it off and it decides to turn itself back on and I’ve now admitted defeat after lots of expletives and will be sending it back.I love simple beautiful design and I really do admire the thinking

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Ken_Griffiths
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iamafanofyourproductsContributor I
posted in General feedback and conversation
Feature request: Do not turn on Roam when opening app

Hi,  I know there are a bunch of topics that answer this question but it would be amazing if when you turned off the roam it would NOT turn back on when opening the app. The amount of times I’ve gone to use it and its dead is kind of silly but very frustrating. I've never used another product that when I turned it off it would turn back on without me specifically doing so, let alone die from battery use.  To me, this feels like a critical flaw and should be hot fixed given it can make the product unusable via a dead battery.  But otherwise, love your other products! 

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ForrestChromatic Producer I
posted in General feedback and conversation
Support API Objects, drag-and-drop songs into the Sonos application

Something missing from the Sonos application is support for drag-and-drop of objects into the listing, etc.   We should be able to, for example, drag-and-drop songs from our Music library (MacOS) into a play list -- or even URLs for streaming.     This is a very standard API function. Can we get this done? 

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