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The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

2277 Topics
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sigdugTrending Lyricist I
posted in General feedback and conversation
So fed up with this company!

questions to their customer service is always answered with some crappy standard email. Forcing updates on absolutely everything constantly. Why? I want to use an old Mac to serve as the music library, impossible to use as it’s can’t run the sonos desktop version 10.0. I don’t understand why no one is reacting to this. I have 9 rooms in my house, so I can’t say I don’t like the simplification and their product. I just wish there was another composting product out there...

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J
5 years ago
shaunmoloney
shaunmoloneyContributor I
posted in Owners café
CR100 Voucher

[b]Never Received CR100 Voucher/s[/b]. I submitted my CR100 serial/s and do you think I received the voucher/s.........NOPE!! Extremely disappointed. This is very poor, considering that I have my own AV Installation company and over the past 12 months we have spent just under $82k on Sonos products for our clients. Not to mention those clients who purchase the product themselves and we only provide the installation service for them. Thanks Sonos....!!!

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Ryan S
5 years ago
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Niraj.ShrAvid Contributor I
posted in Owners café
Interesting article in WIRED about SONOS

https://www.wired.com/story/sonos-nick-millington-exclusive-interview/

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Airgetlam
5 years ago
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PaddyC90Contributor I
posted in General feedback and conversation
Mini SUB for around £400

I recently bought a Beam for my living room and a pair of ONES for my kitchen. I’d love to add a bit of bass to both setups but the current SUB at £699 seems both expensive and excessive for both applications. A ‘Mini SUB’ priced at around £399 would be perfect for me. I feel like the current offering has the size and power to be paired with something like the Playbar or a pair of Play:3 speakers. The Beam or a pair of ONES just doesn’t have the power to keep up with the current SUB so I can’t bring myself to buy one because I feel like it is too big and too much money for what’s my needs are. I can’t be the only one in this position. Please make me a little SUB. Thanks. PS: If the Play:5 has Alexa integration then I’d have bought that for my kitchen.

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5 years ago
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The grey manContributor I
posted in General feedback and conversation
Use amp for Dolby atmos

I’m just wondering if it would be possible with future software updates to use a Sonos amp to get a full Sonos Dolby atmos setup? It seems that you can already use the amp in a 5.1 setup to provide the rear speakers (using 3rd party in ceiling speakers) so why not use it to provide Dolby atmos to the in ceiling speakers (either 2 or 4) instead with a pair of play:1’s providing the rear channels. Apparently atmos can only be passed over hdmi and not optical but now that the beam connects to the tv with hdmi through the arc port doesn’t this make this idea more feasible.? im sure Sonos could produce a Dolby atmos specific in ceiling speaker so that the speakers audio qualities were known so that true play tuning could be used. The ideal setup would be beam (or updated playbar with hdmi/arc), sub, 2x play:1 as rear channels, and amp which would be a wired to the in ceiling speakers and configured to provide the the “atmos” in ceiling speakers and grouped with the rest of system.

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T
5 years ago
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ericeContributor I
posted in General feedback and conversation
Songs cut off

Been reading about others frustrations with songs cutting off before end. Happening with iPhone close to Sonos and strong Internet. Was chatting with friends the other night and some similar experiences. Wanting to take this back amd get an old fashioned CD player?

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C
5 years ago
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Hornet305Collaborator I
posted in General feedback and conversation
Spaming Private Message

To whom do you report spammers using Private Messages? Specifically "LauraRalph" who uses and email address of sergeantlaurarealph7@gmail.com? Google that address and there's lots of people reporting that across multiple websites (Norton Community, WebRoot,..).

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Ryan S
5 years ago
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deezzTrending Lyricist I
asked in General feedback and conversation
How to delete account?

Hi, I stopped using Sonos players some time ago and I do not intend to participate in this forum any longer. How to remove my account from your servers? I can’t find the option. Maybe I’m not looking in the right place. Thanks

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Ryan S
5 years ago
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koneillContributor I
asked in General feedback and conversation
Sonos purchase in the US - to use abroad?

Has anyone taken a Sonos from the US to Japan? Does a US model work in Japan?

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Airgetlam
5 years ago
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ROSREMContributor I
posted in Owners café
Cannot access Virgin Radio UK using Tune-in

I'm having trouble connecting to Virgin Radio UK through Tune-in. I live in France. Does anybody know if this is possible? I can connect to just about every other radio station in the UK just not Virgin!

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D
5 years ago
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miked13Collaborator I
asked in General feedback and conversation
Sonos Community doesn’t stay logged in

The Sonos Community does not remember my username and password for very long. When I go to access it the next day I am signed out and have to login again. I wish that it would remember my credentials (despite me checking Remember Me). Is this an issue for anyone else? I experience it on Safari (Apple iOS 12.1) on both iPhone and iPad and also on the latest version of Google Chrome on macOS Mojave.

154112
Stanley_4
5 years ago
80zforever
80zforeverTrending Lyricist I
posted in Owners café
List of Favorite Reggae Stations-Requesting Recommendations

Can others recommend any of a list of their favorite reggae internet radio stations? Ideally, I was looking for ones that play more of the old school artists like: Yellowman, Steel Pulse, Eek a Mouse, Burning Spear, King Tubby, Third World, Linton Kwesi Johnson, Mikey Dread, Sugar Minor, Culture,Israel Vibration; Gregory Issacs , Black Uhuru, etc. However, any feedback or recommendation would be welcome. Thanks for sharing.

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80zforever
5 years ago
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Just_WestyTrending Lyricist I
posted in General feedback and conversation
Beam and Sub combo .... wow.

I bought a Beam a few weeks back to go with my new OLED and thought it wasn't quite punchy enough so I added the Sonos Sub to the mix and Trueplayed it yesterday. The result is excellent and am extremely happy with the products. I now get the product and what it is and isn't and why it's configured the way it is. The system is deceptively loud when cranked a bit and does exactly what it's supposed to do perfectly. Streaming music is a new concept to me .... im an old guy:cool: .... but now have my pc library linked to Sonos and about 20 tunein stations Fav. Wife is getting in on the act and setting up her stuff as well and i've been ripping my CD collection so we can turf our stereo and go 100% Sonos. Have over 200 vinyl albums we havn't played in 12 years and might use em as wallpaper actually. I can see a few Sonos Ones in our future and will recommend them to anyone. Thanks Sonos

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N
5 years ago
chicks
chicks
posted in Owners café
Apple Buyout Targets Could Include Sonos, JPMorgan Says

Ya never know. It would suck big time, though. https://finance.yahoo.com/news/apple-buyout-targets-could-netflix-141628746.html

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chicks
5 years ago
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Daren M.Contributor II
posted in General feedback and conversation
Feedback: upgraded to the AMP (from Connect:Amp)

Me: "I already have the Connect:Amp. I don't really need to upgrade." Also me: "Something new from Sonos? TAKE MY MONEY." ----- In all seriousness: If you have the coin to upgrade and plan on sticking with Sonos long term, I can recommend getting the newer AMP. My B&W CCM382 ceiling speakers never lived up to their potential with the older Connect:Amp. They sounded OK but unremarkable. Powered by the new AMP, they carry so much more punch to them. There's a richness that was simply was lacking in the previous setup. Pluses: modern design, expansion capabilities (up to 4 speakers instead of 2) Here's what I should have known but didn't: swapping out amp devices means reconnecting all the speakers and services that were tied to the old amp. That took longer than swapping out the hardware. If you have neither and you're deciding between Connect:Amp or Amp, spent the extra $100. All day long.

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M
5 years ago
Sjoop1985
Sjoop1985
asked in General feedback and conversation
Community feedback: Feature requests

Before the community existed in this form, Sonos had a website where feature requests had a separate status, and could be voted for. Some features introduced back then were based on popular demand. Now, requests are scattered across the community and receive the same (non-)reply every time. I think it would be good to have a separate place on these boards for feature requests, just like the "Ask a question" board. Adding a "me too" button or using the original "like" button, votes could be cast for a feature request. It wouldn't necessarily change Sonos' policy on giving information on the status of development - the previous version of this system even had a "under consideration" and "rejected" status tag - but it would at least give some visibility to highly requested features.

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Sjoop1985
5 years ago
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evans33Contributor I
posted in Owners café
Can't get Soundbar to play through digital optical

Soundbar connection problems

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Airgetlam
5 years ago
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Kim SellContributor I
posted in General feedback and conversation
Hotel System

I travel quite a bit, one thing I miss or wish I had when in the hotel is a good sound system to pay my music\podcasts. I think the better hotels would be open to a complete system. How I see that working •Registering with the hotel wifi using your room number. Marriott, Hilton and most others use this method to prevent people leaching free wifi. •Sonos would need to develop a new enterprise back end that would acknowledge that registration\checkout and know which speakers are in what room. The tie into the registration would also allow you to know which user devices are in what room. •Adding a function to the app would grant access only to those devices that in a room. •Device security is always a concern. So Provisions to cable secure the speakers. •Upon check out the registration of the device would be wiped.

12923
melvimbe
5 years ago
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Some UserContributor I
posted in General feedback and conversation
Why do I need to log in to my account to change room settings?

My bass was a bit too deep for how late at night it was and the song I was listening to, and I wanted to just go quick change the volume on my bass in that room. I was told it'd been a while since I'd logged in and that I needed to log in again before I could go into settings. What user-friendly advantage does requiring me to log in before I can go and change local settings like volume do for me? I bought Sonos because I was very excited about having wireless sound throughout the house years ago. I've since been told that I not only need an account ( I don't remember when I registered for one, but I did ) and then that I need to log into that account again, randomly, to change some settings like bass volume in a room? Why? This is not user friendly. I didn't want an account in the first place, I don't know what sort of information, telemetry or otherwise, you want from me. I never have any intention of buying any Alexa-integrated products from you; and, I'm really not a fan of be

155317
L
5 years ago
chicks
chicks
posted in Owners café
IKEA will start selling its Sonos-powered smart speakers in August

How do you Symfonisk? https://www.engadget.com/amp/2019/01/18/ikea-sonos-smart-speakers-release-date/

7126
Stanley_4
5 years ago
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SAVContributor I
posted in Owners café
Sonos goes bankrupt! What then?

I'm looking at the possibility of setting up a Sonos surround system upstairs and downstairs as well as Play:5's for music in different areas of the house. This is a lot of money. My concern these days with technology is that it seems to have a shelf life of max 5 years and then it is considered throw away. You used to be able to buy a expensive set of speakers that would keep their quality sound for 20 years. To prove this, all you have to do is go to any high end stereo store that sells old high end systems. Amazing sound! I'm in the financial industry and I've learned over the years that even the good companies don't always last. Their products though should still be usable. What I would like to know, if Sonos, for whatever reason, goes bankrupt. What is the implication for my system? I know that there would no longer be any updates for the software, but would the system still function as it did at the moment that Sonos no longer existed? I tried searching this on the

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V
5 years ago
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rogereContributor I
posted in Owners café
non support of older sonos speakers

was reading about your new IPO and in the article it said you would no longer be supporting some of your older speakers in the near future, what speakers do they anticipate no longer supporting?

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bockersjv
5 years ago
chicks
chicks
posted in Owners café
Google Kills the Chromecast Audio

Wow. May have to stock up while they’re still available for $15. https://arstechnica.com/gadgets/2019/01/google-kills-the-chromecast-audio/

28154
olami
5 years ago
Bass-Man
Bass-ManContributor I
posted in General feedback and conversation
Be Aware, Just To Share.

Before buying my Play 5 I was in conversation with a representative from 'Sonos Chat' One of my questions was "If I find one cheaper will you price match"? Categorically Yes was typed by the representative. Amazon are selling UK plugged Play5 for £449.00 Recently another representative from Sonos chat said they DO NOT price match and whoever said that should not have said it! I'm already over it but just wanted to post in case some of you think ....... Cheers

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Stuart_W
5 years ago
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rodebeerContributor I
posted in Owners café
Mycroft integration

Currently the Sonos can be integrated with Alexa. There are plans for including Google Home an I even seen plans for integration with Siri. Are there any plans to integrate with Mycroft (https://mycroft.ai/) as well? I would be greatly interested in this integration as my recorded data will not be stored on a server and it is not used/sold for marketing purposes. In addition their new speaker with a display would be a great addition to the Sonos line as well. Anyone who would support these features here on the community? Kind regards, Frank

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M
5 years ago
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