Skip to main content
emgeesea
Contributor II
November 23, 2022

Purchasing on Sonos Website is a Joke

  • November 23, 2022
  • 2 replies
  • 189 views

I am trying to buy a product from the Sonos website, and the pricing changes from the Shop price to the Cart price. WTF, Sonos?

You can’t even make customer purchasing work smoothly?

You guys seriously suck.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2 replies

    Airgetlam
    Airgetlam
    November 24, 2022

     It might be helpful to indicate what item you’re attempting to purchase, so that Sonos could rectify the issue. You could, of course, call their sales line. 

    Bruce
      emgeeseaAuthor
      Contributor II
      November 24, 2022

      I tried calling. And although the website says they were open today until 4pm EST, when I called at 3:30pm EST the recorded message said the sales dept was closed, and only tech support was open. Well done, Sonos.

      Sonos, you guys are terrible at trying to sell direct to customers. Maybe you should stick to selling your products through distributors only.

      Terms & ConditionsAccessibility statement