After spending 90 minutes on the call with your customer service (Dante), and going through various and unnecessary steps, I was told that the product is not working and after 12 months 4 days, you would not replace my Sonos Move. Just unacceptable. I have purchased several products and was about to buy the new subwoofer, and will be auctining off my entire sonos system after the worst customer service ever!!!!
Userlevel 3
+3
I am sure there is more to the story than this.
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