Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?
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I had Gen1 and Gen 2. Got MOVE2 as a gift. My son set up gold Sonos app w his email. Now those two new MOVE2 are not showing up in my overall system. how to correct?
Sonos - I've seen the posts from a couple of year ago have sonos really still not patched the products to adapt to a new wifi router? I cant connect sub and ones to my new network.... any ideas folks?
Sonos Move 2. When using Spotify free streaming service audio abruptly stops. When I press play it will start to stream playlist again only to stop again after a few songs . This DOES NOT appear to happen on all streaming services. Any ideas ? appear to happen on all str services
Sonos is terrible.It is proprietary.It is slow to connect.It requires constant updates.It requires constant permissions.It is slow to respond.It is expensive and not worth the headaches.App is not intuitive.ound quality is mediocre.Sonos Roam was beyond the worst product ever!Community help is full of paid pit bulls who advocate blindly for this garbage system.I would like to sell it to some sucker but as I have more of a conscience than Sonos I would feel guilty.Fix your junk product or get out of the business!Sonos is garbage.Signed,Suckered Chap who purchased this Crap.
When using the Sonos app with more than one user account in Spotify (Family Plan), there’s no way to tell what recently played playlist is part of which member’s account.The biggest issue we’ve been experiencing is the classic, one person is playing their music outside the home, but then someone at home plays a playlist from the recently played, and it cuts the other person off. Then a bit of back and forth stealing playing rights before figuring out what is going on. It would be great to add the Spotify user avatar or initials in a small bubble over the album/playlist art in any area of the UI where music sources from multiple accounts are displayed (ie - Recently Played, Albums, or Playlists).
I get my full fibre broadband via a router supplied by my provider Utility Warehouse. When connecting to my playbar (which is connected via wifi and not ethernet) via my phone, after around 10 minutes the connection is lost and all devices on the network also lose connectivity. Connectivity can only be restored by restarting the router. I spoke to Sonos support who advised that basically the spec of the router is poor and the only way to resolve the issue is to upgrade the spec of my router or use ethernet.Ethernet is not an option and having spoken to UW they say their router should be fine. UW did say they could supply me with an Amazon Eero 6 Amazon eero Pro 6E — Wi-Fi 6E Router which effectively ups the spec (for an additonal £5pm).so my question isshould i just get an ethernet connection?go with the Eero 6?, orother?TIA
With the 16.0 update indicating a major update to the system, the release notes don’t really say anything. Come on Sonos do better! Does anyone have any insight?—————In this update:Bug fixes and performance enhancements. System requirements changes:The Sonos app will no longer receive updates on the following operating systems. The app can still be used to control commonly-used features. iOS 14 and 15 iPadOS 14 and 15 System requirementsAndroid 8.0 or later iOS 16 or later iPadOS 16 or later macOS 10.12 or later Windows 8 or later Fire OS 7 and higher
We purchased Sonos Five back in October 2023. We realized that it will not be compatible with our systems at home. So we started the return process end of Nov 2023. It took Sonos more than a month and several phone calls to customer service to send us the return label! Finally we received the return label in mid January 2024 and we shipped the unit back. Sonos received our package Jan 22nd. And since then we have been calling every few days to ask for our refund/credit. Its now February 13th - they keep promising refund credit will be sent by email soon. The delay is due to technical issues in their system since January!!! This is unbelievable behavior from a company like Sonos and so frustrating!!!I had requested a call back from their Supervisor - but still no response! Wish I had not made the purchase from Sonos! My question is when can I get my refund credit?!I had seen Cory (Sonos staff) trying to help/answer a similar question posted by another customer. Hoping he can
How do I get a return label after receiving the RO number two weeks ago indicating the label would arrive in a separate email. I have chatted, spoke with support on the phone several times. No one can tell me what the issue is and it is frustrating as I get told it will be taken care of but no one can say when. Last week I was told I would get it in maybe 2 hours. That did not happen. I have a case number if needed.
Woke up today, Sonos app completely reset, no favorites, no music subscriptions; will not let me add services to rebuild the account, error message: “Sorry this feature is unavailable at this time”. Signed out and signed back into the account, nothing worked. Anyone else experience this?
I have two systems on two different networks in the same house and I can’t seem to merge them on to one network?anyone run into this problem?
As you can see…true play option is greyed out because I don’t want to do these updates and happy with the sound as it is.…spend a fortune on these speakers and you’re at their beg and call to do these ridiculous generic non descriptive updates. If you don’t you get penalized ….i have to agree with others that Sonos is starting to suck….
Literally STILL annoyed that Sonos hasn’t found a way, nor given a valid explanation as to why they cannot remove products from our online account. Somehow, the old sonos are still logged into my spotify and because I use spotify with my new sonos products, other people are using my Spotify account through their speaker system. Spotify nor Sonos want to take responsibility and it’s been pissing me off FOR YEARS. (Yes, I’ve LOGGED OUT everywhere, yes, I’ve changed my password, etc.) It seems like Sonos is just being lazy about a functionality.
My sonos 1 suddenly stopped working & won't reconnect. Any ideas? I have gone through all steps on set up and nothing works
