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The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

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Regent23Contributor I

posted in General feedback and conversation

Advertisement Pop Ups in Sonos app

I can’t tell you enough how annoying these new pop up ads are in the app. For the cash I have spent on my rather large system I think Donos really has a lot of nerve to have started this. The messages didn’t bother me but these pop ups are outrageous and really not fitting for an upscale product like this

4 years ago

Jupiter MattLyricist I

posted in General feedback and conversation

Can't play music library

As a loyal Sonos customer (13 products), I am highly disappointed that you took away the ability for users to play their downloaded library. For years itunes and other music services only offered the ability to purchase downloaded music. After spending thousands of dollars on purchased music, they are now migrating consumers over to streaming services; more recently in a big way by persuading your company to no longer offer the ability to play downloaded music. Personally, I understand the business decision for them; however it is significantly impacting me and my ability to enjoy 1. my downloaded music and 2. the Sonos system I have built to play it on. I have spent thousands ($7k+) on itunes and Sonos products which I can no longer enjoy the way I want to. Sonos has significantly impacted my music experience in a negative way. I will continue to purchase music on itunes but will no longer purchase Sonos products because of the inability to play my music; which is the point of a m

4 years ago

WinhContributor I

posted in General feedback and conversation

reclame op de sonos app

Wat een slechte stap van SONOS om nu de app met een reclamemelding op te starten.Julie timmeren genoeg aan de weg De SONOS app gebruikers hebben hebben minimaal een SONOS product en weten dus wat het is. kortom stop hier mee.

4 years ago

Nikki at SketchContributor I

asked in General feedback and conversation

Bluetooth Headphones

Hi Sonos designers, I would like to request the function to be able to play the sonos stream from my pc through my bluetooth or even wired headphones. We are in an office, and although the music choice is great and sonos platform works a treat, the general background noise of the office means I end up regularly swapping back to the spotify app/you tube through my headphones. Any ideas? Many Thanks

4 years ago

xpedientContributor I

asked in General feedback and conversation

Can't snooze alarm music on Sonos One

Selected a playlist from Apple music for an alarm music on my brand new Sonos One. Unfortunately it is impossible to snooze the alarm music when selecting "snooze" from the menu activated by 3D touch on the notification on the lock screen or after unlocking the screen. Instead I get a bizarre notification "No alarm playing." The only way to stop the music is by unlocking the phone and pausing the music, which defeats the convenience of snoozing the alarm. Any workaround or is this a defective feature? [img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/d88ec3dc-9e2a-48d1-af47-3b07891192a6.png[/img]

4 years ago

tseifanContributor I

asked in General feedback and conversation

when will sonos prioritize volume normalization?!!!

Volume across different songs varies way too much

4 years ago

Jodie83Contributor I

asked in Owners café

Apple Music

I’ve just bought the Sonos One. How do I get Alexa to play my playlists from Apple Music? I can physically select music to play off Apple Music but when asking Alexa she won’t play, something about Amazon Music is mentioned

4 years ago

Clay DonaldContributor I

asked in General feedback and conversation

Is there a way to block specific songs?

Feature request: it would be great if we could create a list of songs that could not be played on the Sonos. We use Sonos in our office and some songs get overplayed. Ideally, this list would prevent a song being played through any connected service if requested, and it would skip these songs if they were on a playlist.

4 years ago

DobbiesContributor I

asked in General feedback and conversation

access to Music Library denied

I’ve had Sonos installed on my Macbook for several years without problems such as this. However, having had a clean install of Mac-OS Catalina and reinstalled the Sonos app, I cannot gain access to my music library. A flag tells me that access is denied. I’ve searched everywhere for a solution but without success. Any help would be appreciated.Here are the Sonos details:Associated ZP: 192.168.1.42---------------------------------Play:3: KitchenSerial Number: 00-0E-58-FC-2A-6C:EVersion: 10.5 (build 53270100)Hardware Version: 1.8.1.2-2Series ID: A100IP Address: 192.168.1.42WM: 1OTP:---------------------------------Sub: Living RoomSerial Number: 00-0E-58-99-DA-3E:BVersion: 10.5 (build 53270100)Hardware Version: 1.8.2.4-2Series ID: A100IP Address: 192.168.1.132WM: 1OTP:

4 years ago

Sonon ripped me offContributor I

posted in General feedback and conversation

Sonos abandoned their customers

The only reason I purchased Sonos was for the compatibility with my iPhone. The sales person pointed out Sonos vs other available systems and demonstrated how easy Sonos paired with my iPhone. No streaming apps or other options necessary. So I went full in. My house is totally Sonos linked to my music library and playlists on my iPhone. And now Sonos has killed the only reason it was purchased. I understand technology upgrades, as Sonos seems to force weekly, but now my entire purchase is useless. I'm not on a streaming service, (extra cost) and I don't use a PC for iTunes. Bottom line, I spent a lot of money on Sonos vs Bose, and Sonos abandoned their advertised product. Looking forward to the class action. I'll be first in line!

4 years ago

spongaContributor I

posted in General feedback and conversation

debeaContributor I

asked in General feedback and conversation

My Stitcher App appears as Napster. Have I been hacked?

my Stitcher app logo appears as Napster and when I click it all the settings have disappeared. Have I been hacked?

4 years ago

maritarodContributor I

posted in General feedback and conversation

(Possible) Fix for Tidal Music Library not showing in Sonos app

I have been having two issues with Tidal - one of which I believe I have fixed which is Within the Sonos app when accessing my Tidal Music Library nothing would come up yet when searching I could search Tidal, Today I have got my music library from Tidal now playing within Sonos. This is what I did.. In the Sonos app go to Settings - in Music Services section tap on Tidal - then Reauthorize Account. That seems to have solved Sonos accessing my Music Library of Tidal including Playlists, which I saw someone had others working but Playlists stopped working). Still having an issue casting from Tidal to a Sonos speaker but now at least I can play my music from Tidal to my Sonos speakers. 👍😁

4 years ago

jackben55Contributor I

asked in Owners café

HBO GO sound quality issues using Fire stick

So I have had my sonos for over a year. I am using a play 5 gen 1 that has a stereo patch cable connecting it to the tv. I am an employee with a home integration company so it’s no where near my first time using this product. About 2 weeks ago I noticed that only the HBO GO apps sound quality has changed drastically since the last time I had used it. It used to be pretty clear, crackle and pop here or there but nothing crazy. All of the sudden it is muffled and I can hardly hear the words being spoken, I’ve tried adjusting the EQ, even going though my tv speakers on my Sony it doesn’t sound quite right. So I’m sure it’s something with the way HBO go formats it’s audio. I’ve eliminated the possibility that it’s an issue with my fire stick, I see there seem to be other issues with hbo go as well thought the forum. I’m just wondering if anyone has ran into this issue before, All I know is winter is coming and I hope to be able to hear it properly!

4 years ago

Airgetlam

posted in Owners café

New hardware coming? August 27 & 28 Press events

Interesting tease here: https://www.engadget.com/2019/08/08/sonos-fall-event-IFA-2019/ Seems odd that no FCC popups have occurred yet, but I'm not one to be looking for those kinds of things, I count on others in our community for that :)

220

4 years ago

Ravica3Chromatic Producer I

asked in Owners café

Was I the Only One Waiting to Hear a Sonos Announcement Today?

I've seen a lot of web articles from the normal tech sites talking annot Sonos Event that should have happened today. Everyone thought Sonos would be announcing new speakers during this 2 day even but I haven't heard or seen anything at all.

4 years ago

hughes33Contributor I

posted in General feedback and conversation

Sonos Sucks

I have bought all your products. The only thing I really listen to is my Itunes and you "[i]Edited[/i] Clowns" [i]Edited[/i] that up. I have 50 gig of Itunes that used to work but now does not. I really only listen to the Sonos thru the house when I rarely get an opportunity to have sex with my wife and yes you always [i]Edited[/i] that up too; With the updates and other [i]Edited[/i]. I think your product was great initially, what are the fascist millennial's running this company now. It does not work more than it works and I have no itunes now period. [i]Moderator's Note: Edited for profanity. Please be aware of our community standards.[/i]

4 years ago

k9kidsTrending Lyricist I

asked in Owners café

Where is the News?

Sonos holds a two day press briefing in New York and not a snippet of news about the event anywhere. Anybody have any intel on the event?

4 years ago

chicks

posted in Owners café

Sonos Sues Lenbrook for Bluesound and BluOS, Alleging Patent Infringement

This will be interesting, especially after Denon. Sonos invented wireless multi room audio, and owns all the patents. Hard to imagine they won’t win this one, too. [url=https://www.cepro.com/article/sonos_sues_lenbrook_for_bluesound_bluos_alleged_patent_infringement]https://www.cepro.com/article/sonos_sues_lenbrook_for_bluesound_bluos_alleged_patent_infringement[/url]

4 years ago

LampshadeContributor I

posted in General feedback and conversation

'On This Phone' Feature Being Removed

A few months ago I lost the ability to control my Sonos system with my iPhone 4s because the software updates were no longer supporting the 4s. What a waste of equipment...! That phone became totally redundant and now sits in a draw doing nothing... Customer services were useless with their hollow apologies I looked to sell all my Sonos equipment - 2 x Zonebridge 100’s, 3 x Zoneplayer ZP90’s and 4 x Zoneplayer S5’s. I used to use the Sonos CR 200 but that was crap and after five replacements under warranty I gave it up as a total waste of money, hence using the 4s. I tried to sell all my Sonos kit and find something else that wouldn't be hindered with this update/redundancy but that wasn't easy. In the end I purchased another iPhone - the 6s, to control my Sonos... But now - another problem... the 'On This Phone' feature is being removed!!! So now, my few-months-old iPhone 6s will be useless for playing my music!!! I am retired, living in Thailand. I cannot afford to upgrade to Airp

4 years ago

TahlyanContributor I

posted in General feedback and conversation

The business practices of Sonos are completely unethical

Hi. I purchased (5) Play:1, (1) Play:3, and (1) Boost about 2 years ago and have been using them around my house ever since. All of the speakers still work perfectly and sound really great. But I just learned that the ability to play the songs that I own on my iPhone and iPodTouch on Sonos will no longer be available shortly. The only way I can continue to use these products in this way is to purchase a new device for example the Sonos One. I have spent roughly $1550.00 on Sonos products and the functionality that I bought these products for is simply going to be removed because your company will not continue to support it. So what will the Sonos app be used for? Streaming radio? I have no interest in listening to the radio. I purchased your products to listen to the music I want to listen to. I listen to thousands of songs I have purchased over the years in multiple playlists. I will not purchase a new Sonos product at this point to continue to get part of the functionality that I cur

4 years ago

tomaszek57Contributor I

posted in General feedback and conversation

Beam - no TV sound from optical/HDMI cable

Hello, I cannot make the Beam work with my telly; it's got the optical Audio output (no ARCH) so I used provided HDMI-to-optical adapter. The beam recognizes it during the setup, but again, no sound. I saw suggestions to unplug other HDMI cables from the telly, but this is how the signal comes to it - through a single HDMI from a receiver, so how can I test the speaker if no signal is provided to the telly and, consequently to the Beam? I used a different (working) HDMI cable with the provided adapter, no luck. I then hooked the Beam to the PlayStation 3 optical audio -- no sound from there either. Is the adapter faulty or shoulod I send the Beam back for a replacement? Also, the Beam works great streaming Spotify from my phone. Thank you

4 years ago

RazContributor I

asked in General feedback and conversation

ios

Why is sonos getting rid of direct play direct from my iPhone. This is madness, wouldn’t bought sonos if I New this was going to happen. Good luck sonos guess you be getting some rubbish reviews if you go ahead with this change

4 years ago

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