Talk Sonos Products

No Native SONOS app for macOS and Windows any more. This is unacceptable. Web app is slow and laggy!

Where do I get the old IOS version of the controller? The current version has way too many features and functions that are still broken. I would rather use the old version until the new app is out of development. 

Hey all,  Any idea how to block updates to the Windows Desktop app?   Can’t find the answer anywhere.  Thank you!!!

I posted issues about the Android app and the non-performance of the web app in the post linked below   , unfortunately with no progress yet. Today I just updated the new release, it opens a little quicker now but fails to show many graphics and artwork. Even if you leave it, the images never arrive. Here’s some screen shots showing the issue…. It also says “unable to load content” under Amazon Music….  

Morning all. Like the look of the new app and good to see developments.But I see two issues upon first usage, which would be good to get some help with please:Significant delay on opening the app on Android 13 on Sony Xperia 1 III. The page opens and says it’s looking for your system (which is all there) but it takes a good 30 seconds to find it. WIFI is very strong multiple wifi6 sat’s and all up to date. Web Version …. opens and looks good but then says ‘internal error’. Laptop is Win11, fully up to date, brand new and very vanilla high end Dell unit with few apps loaded and all, again, very vanilla run of the mill things … nothing fancy. Screenshot below …. can post one of the Android error as well.Appreciate any help. It’s a new thing and I guess updates are already in the mix to iron out issues. Many thanks 

I have just created a music room to enable me to listen to Sonos - via Sonoa Amp or a Cyrus system to play CD’s to the same speakers, connected to a speaker switch. After connecting up with the switch connected to Sonos I can start to play music but as soon a I increase the volume the sound stops and the Amp shows a flashing red light.I have now seen some posts around this subject and looking for advice - I just bought a relatively cheap (non powered) speak switch on Amazon.Any advice greatefully received

Lately I can’t get customer service on the phone I’ve called three separate day and have waited from 45 minutes to a nearly an hour and 30 minutes and they still doesn’t answer. I’ve used my Pandora Plus with no advertising account on my Sonos for years but lately it’s playing ads and it’s not Pandora 

I’m a collector of live music.  I have all my music stored in iCloud using Apple Music.  After upgrading to the new app and setting Favorites flags on several albums, most of the album art is missing and won’t load.

I wanted to upgrade to arc from playbar taking advantage of the 30% discount and being able to sell playbar for £200.... Expensive hobby but WOW atmos is immense.Luckily was able to use my sub and 2 play 1s after a bit of faffing updating them, but play 5 was gen1, as was my zone player which linked my rega turntable. Sold both already! Also upgraded to the port (managed to bag a new one/unused off ebay for £200) and bought an ikea bookshelf speaker - really is a decent bit of kit for not a lot of money - £115 posted.I'd recommend an upgrade to arc and replacing other speakers with ikea.However the system did drop once already. Hoping that doesn't happen frequently. Restarted phone and it resolved itself. 

Hi,I have had Sonos for many year, using  2 zone players to drive some hi-fi bookshelf speakers. This has worked well but we are now renovating and looking at the ERA 300 mounted on high on the wall to free up some space.These will be for music only not TV. I’m not interested in having built in speakers. Most of the listening will be in the sitting and dining area, I’m wanting to fill the space with music. Not intending on critical listening so thought ERA 300 will be better than Play 5sThe plan is to put an ERA 300 at points 1 and 2 on the diagram below. I have a few questions:I presuming that ERA300 would be powerful enough for this space? Number 2 will be near the ceiling so I will install the ERA 300 upside down, I presume that number 1 should also be placed upside down to match even though the ceiling is higher on that side? (see second pic for ceiling difference) As the speakers are so far apart (5m) I’m presuming they should be set up as separate zones rather than a left and rig

Hi all,this is a somewhat advanced setup I suspect. For using Sonos with a local music provider exposing the subsonic protocol, the Open Source project bonob provides an integration with Sonos (https://github.com/simojenki/bonob).Note the word “local” - this is happening on the local network entirely and works great with one minor exception.The “old” search is fine. However, https://docs.sonos.com/docs/add-search#all-search-category requires the media provider/content service to be exposed to the Internet (so that it is reachable from Sonos’s cloud). For a local service, that’s obviously a non-starter.(I’m a bit confused why a search has to be routed through Sonos’s servers in the first place (the client obviously already has access to the content providers, otherwise it couldn’t play the media?) and would be curious about the rationale; why does Sonos need to see all my searches? I have data privacy questions. But let’s not go there for now :) )More importantly, I wonder if the “old”

Existe-t-il une alternative libre, fiable et ergonomique à l'application SONOS sur IOS et MACOS?Is there a free, reliable and ergonomic alternative to the SONOS application on IOS and MACOS?

Es compatible Sonos  one  sl con una barra de sonido que no sea Sonos ? Y si no es así con cual barra de sonido sería compatible?Se podria sacar el sonido de la TV por el Sonos one  sl, y como se haría?

I'm looking to set up my home with Sonos. The living/dining space is about 450sqft. I'm thinking about starting with an Immersive Beam Set (Beam, Sub Mini, 2x 100s). I have a record player in this space that I use regularly, and an old Play:5 as the speaker. I was thinking about a Play:5 to Five upgrade, but I'm worried the Five would be overkill in a <500sqft space where there's also a Beam and Sub. Could the immersive set get me sound as rich as the Five in this space?My office is 150sqft and serviced by Vanatoo T0 desk speakers that I'd like to integrate. They are connected to the PC via USB. I need to make sure that I can go between sound from the PC to the speakers with no lag (for audio/video editing) while also being able to go through Sonos for whole home audio when needed. I'm a little confused on the Port's functionality but I'm wondering if it could be a solution here. If not, how else could I selectively integrate PC audio to the Sonos system?TIA

Where or when will the S2 app for iPhone/iPad be made available for download again?    I thought I had dodged a bullet when my iPad didn’t update to the current mess of a version, but somehow it updated the darned app after I set my iPad to not automatically update, so I now have 10 useless speakers in my house.   I really don’t give a darn about headphones, either, so I’d like to at least have the S2 app available for download - there’s no reason to not have it available in the Apple AppStore.   I don’t appreciate Sonos deliberately bricking my speakers just to sell headphones, and I’m sure I’m not alone. Please put the previous S2 app back up in the AppStore.   Pretty please, with sugar on top.  Put the f’in app back up.If there will be no access the functional Sonos app, does anyone know of a 3rd party app for iOS that might work until the old app is fixed?

A long time ago I ripped all my CDs in a less desirable format (that still played in Sonos). Now I am re-ripping them in a better format with a higher quality setting. The artist, album, and song titles are still the same. But the file names are different. Is there any way to bulk update my existing playlists or do I have to manually delete and then add every song again?

Can no longer add to, or create, a new playlist. An app ‘update’ is supposed to ENHANCE the user experience and not be regressive and make people dislike your product. PLEASE fix this and admit your error!

What are my options for using Sonos speakers without using the Sonos app?I have an Android phone. I have speakers throughout my house - ones, fives, sub, connect, beam, roam (the only one with BlueTooth). Since the new app “upgrade” I cannot shuffle play my YouTubeMusic library. I can only do that with playlists, which I don’t use much. 95% of my preferred listening is from my library (it’s why I build a library in the first place).I’ve already been highly upset that the Sonos app only accesses “liked” songs from the YTM library (which means I can only play 10% of my library), but now I can only play one song at a time without a shuffle option. My home stereo has been thrown back to the 1990s where I have to play one song or album at a time like I’m using CDs or vinyl.I’m hoping there is a way to play from my YTM app on my phone direct to my Sonos speakers?

Just updated the firmware to 16.2 and now using the latest Sonos app the audio output always wants to default to my Beam in the bedroom, if I select my Era speakers only in the living room then at the bottom of the app it’s still set to the Beam in the bedroom and has changed itself back as well in the output setting.i thought the app update was bad enough but now I can’t control the living room audio via the app :-(

I do like that you have introduced a web app as it makes it easier for me to control my system from more platforms (e.g. Linux). However, I don’t like that the system owner’s Sonos.com account is required to use the web app. I don’t want to give my Sonos.com account credentials to everyone in my household as a) it would essentially be giving them full admin control over the system if they use it with the mobile app and b) means there is greater chance of my Sonos.com account credentials being accidently leaked.Therefore please add in the ability to use the web app without the system owner’s Sonos.com account credentials. I don’t know the best way to achieve this, but here are a couple of options you might want to considerRelease a browser extension to enable the web app to connect to the Sonos system on the local network without signing into any Sonos.com account (like is possible with the mobile apps). Provide ability for system owner to create one or more additional non-admin account

Lots of comment here on how much the new aps are broken and/or dislikedI thought it might be useful to Sonos to get a sense of red line functionality. Functionality that - if not added back or fixed - will cause a user to abandon the product. Everyone will be different and that’s the point of this thread.I am also making the assumption that straight defects (laggy performance, disconnects, devices not found etc.) will be fixed within a reasonable timeframeI’ll start:Playlist/Queue management at least as functional as the last version Custom URLs for streaming radio. I’ve tried and rejected Roon because it didn't support this Local library access, browsing, searching at least as functional as the last versionPlease restrict to redline functionality and avoid venting. I too have spent a lot of money on my system and am less than happy at the moment. But if I cant get the above functionality to work then Sonos is no longer a fit for me

EVERYTHING WAS WORKING WELL!But then it wasn’t. I cannot get the ERA 100s to connect as SURROUNDS. I have rebooted and reset everything. The 100s show and the app walks me through setting them up but THERE WAS A PROBLEM.Any advice? Last try unplugged everything for a bit. ARC and SUB work fine with app or through TV.

Dear Sonos,How can I revert to the app I was using previously, the one with an Android widget and the basic functionality I rely on?Thank you. 

The Sonos app on our two of our S22 phones changed from brown to black. Obviously updated. Since then they are both stuck in a cycle - Check for Update and Sonos is updated. We cannot get past these screens. I have uninstalled and reinstalled several times as well as reset the Amp and Move. Notably, the Sonos system can still be controlled by the iPad and laptop. Did they change the app? How do I get past the check for update and updated already screens?