Talk Sonos Products

  By the time it will have Bluetooth 5.2, the Sonos was 100

I use 2 play1s and a connect amp with 1 ERA 100. They have been working together for a while but tonight they will no longer connect in a group. Each will work alone, except for the connect amp which seems to have disappeared altogether. What can I do?

Am looking at buying in to Sonos - not sure whether it will be and ERA 100 pair or a single 300. I will probably hard wire the speakers in but will also want to connect a turntable. Looking at a single speaker installation, is that possible or is it either/or in terms of ethernet cable or turntable? With dual speakers I imagine all will be well.THanksColin

Apparently the issue with Sonos Radio has not been resolved at with me and some others.Sonos Support has not been helpful as of now. I have not seen a resolution on FB or Sonos community.Being on hold for 85 minutes is not helpful. I’m hoping someone has a solution. TYIA

After many hours of frustration with my full system and Apple Music (especially Lossless) with some help from this community, I used a workaround to switch to SonosNet by wiring one speaker.   This worked for me and ended the constant dropouts, loud bursts, delays, lag, etc.  See this post…https://en.community.sonos.com/controllers-and-music-services-228995/apple-lossless-extreme-dropout-stability-issues-with-multi-room-audio-6897710 Now a new issue…. I’m travelling in my RV with just a Roam and a Move (I know - “roughing it”).   Roam and Move show up in the app via “connect to new system”, and start and sync up immediately.   However within a song or 2, both will go silent, while the app still shows them as playing.   No errors, no sound.   Skipping, scrubbing, etc. does nothing.    Only happening with Apple Music.   I can stream perfectly fine from Amazon Music.  Suspect this may be the new Lossless support - but have no way of disabling it to test.Anyone else having Apple Music issu

I have a sonos system and recently changed to Starlink (router does not have ethernet port).  I had it working fine but after being away had to change the password on starlink wifi and now move won’t connect to starlink at all. I have tried what sonos advises and it finds the move, gets it ready, finds the starlink network, I put the password in and then at the last hurdle when it is connecting (it says verifying network info for starlink) it says “something went wrong - we ran into a problem connecting your product to Starlink. Please try again”I have tried again countless times but no luck. The password on my phone with the sonos app and the password entered when connecting the move are the same.  I have other sonos products which are powered off at the moment (3 x play 5 Gen 1 and 1 x Play 1).Initially I had to get sonos support to connect me and it was a rather complicated process but they got it all working (despite saying Sonos does not support starlink).  But now call wait times

I know lots of others are angry about the state of the Sonos service but I want to add to the chorus. As of today I cannot access my favourite radio stations or my music stored on PC. Specifically re radio, I can access Radio Classique (France) from home in the UK via my web browser but not via Sonos. So it is not a rights question but a Sonos problem.

I have a new internet provider and changed router and wi-fi. While setting up the system, I have done the factory reset and the system connects to the wi-fi. I can use them true my air-play (they are visible there) but not visible in the SONOS app??  What to do?

I am connected by Bluetooth to my lg g2 tv.  To get a passable volume ace is st to max volume. Apart from the eq, is there any way to boost the volume.

I have two Sonos 1s and a Play:5 and am moving into a new build that has in-celing speakers. What do I need to connect my Sonos speakers to the ceiling speakers? Thanks in advance!

I’m looking at a music setup in a room sized around 5.5m by 4m and was wanting some advice on what to get.The price is roughly the same for 2 era 100’s v 1 era 300.at a later stage, I may also look at adding a second era300 (if I choose that option) and maybe a mini sub but at this stage, just starting out.I’ve got play 1’s and one’s in other rooms and they are great, but for this room, I want to go with the era type speakers.i  subscribe to Apple Music so have access to spacial and Dolby Atmos.any advise would be much appreciated.  

Will the ability to re-arrange and delete songs from the queue be added back?

I'm purchasing some Sonos speakers for my fiance as his wedding gift. Upgrading from some old portable Sony SRS speakers I've had for awhile. We mostly use them outside like on the back patio or in the garage. I'm trying to choose between getting two Move 2s or four Roam 2s. Someone asked a question for 1:1 but now that Roam has been available longer I'm hoping someone has experienced self made "sets." 

A bit of an odd one. It seems I can set repeating alarms for every Monday to Friday but it won't allow to set a repeat alarm for either Saturday or Sunday?Interesting I can set a repeating alarm for a Saturday or a Sunday if I include a normal weekday?Any ideas or suggestions?

Cannot access my music on my iPhone 

I have a Sonos Arc with sub and a LG OLED TV.With the new Sonos headphones, will I be able to listen to TV sound thru headphones while my wife still listens to TV sound thru the Arc soundbar at the same time?

Daft question….can a Play:1 (2016 version) be paired with a Play:1 (2013 version)?I suspect the answer is yes, so my real question is would there be any problems given the differences in storage and memory as shown here:https://www.reddit.com/r/sonos/comments/ettebf/updated_sonos_memory_graph/ Basically I’m looking to add a second speaker (cheaply) to my current 2016 Play:1 and the 2013 version seems more available.

Cannot successfully setup Sonos One system. App keeps saying that there is no system connected, even after seemingly having setup the speakers. I have set up Sonos speakers before, but it just doesn’t work when all indications are that it should. 

-Can we please have a different sound come on when the ANC button is toggled on and off rather than having the same exact sound when you push it.   Annoying trying to look at the app all the time figuring out if it's on or off.  Especially in quieter environments.-  Also can we have the music dim to a low volume when we push the ANC to aware mode.   Don't see the point of having it in aware mode when the music plays at exactly the same level especially when trying to talk to someone defeats the purpose of even having it.  Or atleast have an option (volume slider) in app to adjust how much you want the music to dim when in aware mode.  Thanks!!

When I bought my sonos system one of the features I liked was that it wasn’t controllable from the internet - you had to be on the local wifi to manage sources etc.  It appears that the latest(?) app release has now made this a thing, and now management of my music can be done from the internet.  Does anyone know how to turn this off??  I dont want external access to my home network to be enabled by default. Especially on a service that I was using a relatively weak password on because the previous risk profile was pretty slim. I know plenty of people might want this but I feel it should be an opt in.

Since last week I’ve had major issues with multi-room (10 devices across 6 rooms).   I’m thinking this may be related to the newly added Apple Lossless support.    I can get 3, maybe 4 rooms to play reliably, but adding 5 or 6 causes major issues with constant rolling dropouts, eventually leading to some speakers just silent (although the app thinks they are playing).With Amazon Music, (which I don’t use, but tried it for testing), playback is stable.I can also play to all rooms/devices reliably with Apple Music over Airplay - including adding 6 more “rooms” through airplay.I have an Eero mesh network with excellent coverage, and I live in a rural setting so not a lot of interference from other networks.Anyone having similar issues?

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background. It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.

Good afternoon all. I have always been impressed with the friendliness and helpfulness of the Sonos community, so I thought I would seek its opinion:I currently have a set-up for our living room of a Playbase (optical connection to LG OLED TV), sub and two Play:5s as rears for both watching TV and listening to music. I had previously briefly set up the Play:5s as a stereo pair for when listening to music, and the Playbase + Sub for TV, but seemed to prefer having everything surround.I am now considering a Sonos Beam Gen 2 as an upgrade/replacement of the Playbase (it is still working but I know the wifi card can become an issue). What tempts me most is that the Beam can use the EArc connection of the LG for Dolby Atmos. Questions are therefore:Can I expect to notice a difference/improvement in sound field when switching out the Playbase for the Beam Gen 2 with Dolby Atmos using the current surround set up?Should I consider uncoupling the Play:5s for stereo music listening, and have the

Something went wrong: Try again Sonos take your own app’s advice and try again, I used to proudly show off my Sonos set up and the ease you could play what you want and have it playing in multiple rooms at the same time. Today my mum was child minding for us and mentioned a song she hadn’t heard in ages, took out my phone tried several times to play the song that is in my several years old playlist but you guessed it: Something went wrong repeatedly where I finally admitted defeat and said I couldn’t actually play it or anything really. Bravo Sonos, and no I don’t want your headphones.   

Fantastic customer service by this company. First, their fantastic new app has left my surrounds/subs effectively as paper weights until they fix their app, then, their customer service team casually takes 90-100 minutes to answer a call, and promptly hangs up on me.  I swear to God I actually hope they get class actioned, and go bankrupt, this is ridiculous. You can’t even get these bleeps on the phone to fix their system issues that they created.