Talk Sonos Products

We have a Sonos One and Sonos SL paired on stereo, controlled by a Amazon Echo Dot 3rd gen. I notice quite often I have to increase the volume on the SL speaker, they sound great in stereo but constantly keep losing volume on the LH SL speaker. Is this normal or is the speaker faulty. Any advice appreciated 

Does the Pro-Ject T1 SB Turntable have a pre-amp connection? I want to connect the turntable to play it through my Arc - without having to buy more speakers like the Sonos5. Do I need the Port to do that?  The Pro-Ject T1 SB turntable says that ‘It has Outputs - RCA Phno/Line (switchable) - high quality Connect it E RCA Phono cable’  Do I need to physically connect my Arc to the Port (ie Turntable connected to the Port / Port Connected to the Arc - then I can play music?). My Arc is already connected to the back of my TV and the only added connection no the back of my Arc looks like a cable line modem connection.  Do I connect my Arc to the Port via the cable/line modem connection?Thanks - very confused!Kevin 

I painted one of my ZP90 Connects Black and it came out really nice.  I’ll be doing the same for my other three Connects and my old ZP120 AMP! 

So I have a Sonos Amp plugged into my LG CX and whenever I wake the system up with my Apple TV 4K i notice that the volume buttons on my ATV4K remote don’t change the volume on my Amp. If I go to the settings on my ATV4K and change them from IR back to HDMI control the Amp will light up green and recognize it. I have TV auto play set to on. Anyone know why the Amp would have trouble? It worked fine with my Beam every time.

First off, I am a novice when it comes to AV systems, etc. I just moved into a new house with a large wall mounted Samsung TV and a Sonos Playbar.  There are 2 wired speakers (currently not in use) in the ceiling in the back end of our TV viewing area.  There are also have 2 wired speakers outside.  I recently purchased a Yamaha RX-V6A Reciever, thinking I could run ALL of my speakers through it. I thought I could run the TV, Sonos Playbar and rear ceiling speakers on one Zone of the receiver, and my outdoor speakers on the other zone. I have recently been told that the Sonos Playbar will not work with this set up.  Is this true, and if so, is there a work around to make it all work?

I have a sonos arc connected to lg tv (55eg910t) and the sound keeps cutting out. Diagnostic : 498873873

I have a daily alarm set to play TuneIn BBC Radio 4 on my sonos system. Recently I got the warning on there that TuneIn is stopping the BBC programmes on 21st March 2021. So I changed my alarm to use Sonos BBC radio 4 channel.However it continued to play the tuneIn one. As a check, I changed it to Sonos Radio 3 for this morning. It didn’t play. I saw it showed it as playing though. Also it was showing up as an HD station.Anyway I’m concerned that after 21st March I won’t be able to set an alarm to play BBC radio 4. And will I need to pay a subscription to access Radio 3 as it’s showing as HD?I live in the UK. Access to these stations is an important part of my daily listening and how I use SONOS. It’s a bit of a deal breaker for my use of SONOS in future. I am on SONOS 2 although my devices are mainly older, I do expect them to last longer!

I tried to use my remote to change the volume level, but the remote volume control no longer works at the distance from my chair (10 ft).  If I move about 3 ft from the playbar, it works.  I changed the batteries twice, but still can not adjust the volume or mute unless I'm about 3 ft from the playbar.  Nothing changed (room, furniture. equipment etc).  The light on the playbar only flashes when I'm at a close range.  The TV (Samsung Smart TV) does show an icon when I press the volume control, but the playbar does not.  I then re-ran the remote control setup.  During the process  I needed to be close to the playbar in order for the app to recognize the buttons being pressed.  After running the remote setup, I still needed to be close to the playbar and could not use the remote from my chair. Please help.

Hey all, my Arc was delivered this morning and I've had a chance to hook it up to my LG C9 directly via eARC and ran a few tests regarding Atmos and other features. Built in apps: Netflix - Reporting Dolby Atmos (DD+) for Atmos content. Disney+ - Reporting Dolby Digital Plus 5.1 (though this is likely due to the current throttling taking place in the EU) Amazon Prime - Reporting Dolby Atmos (DD+) for Atmos content. Xbox One: HDMI Audio set to Bitstream out and Bistream Format set to Dolby Atmos has no delay, finally! Displays Dolby Atmos in Sonos app. PS4: Like with the Xbox, there's no delay on Bitstream HDMI audio NVidia Shield Pro: Netflix - Reporting Dolby Atmos (DD+) for Atmos content. Amazon Prime - Reporting Dolb

I am having problems with my Sonos Sub (G1) range.  My Sonos AMPs are in a separate AV room and will not connect to the Sub reliably. If I move it about 5 meters closer it will connect.  Was wondering if buying a G3 sub would help - is the range much better?

Will Sonos give me funding to buy either a Mac or windows pc as the no longer support Chromebook or will they like me to move to another sound system?' 

Lockdown boredom has got the better of me so I’ve been thinking about what Sonos could next.Currently I have a Playbase 5.1 system with 1s as rears, a Beam, Port connected turntable, 1s in other rooms. All connect by the S2 app.What I’d like to see is a new amp with eARC for LPCM like the Arc and three channels for the front to include a centre. Sonos could also sell a range of passive speakers based on 1s? for front duties that would then allow trueplay which I’ve found does an excellent job of room calibration.I really think this would sell well, the Beam doesn’t sound as good as my Playbase, neither can handle LPCM, the Arc is quite substantial. I think a lot of people would see this as a great alternative to the huge AV amps available.Any thoughts?  

why can't I play my own music on Sonos,  All it's wants is for me to pay for streaming services 

Hi, I’m glad to see the other formats have been added to the app now, so you don’t have to go into about my system to check you are getting the correct method. However, is there anyway you can change Dolby Atmos so it actually shows Dolby Atmos - True HD and Dolby Atmos - DD+. Would be nice to separate them out as well, seeing as you have now added the rest.      

So, I can’t find any info, if I’m just ignorant, please excuse the next tirade!We have, for some time, had issues with Spotify playback being stopped randomly, at home and out and about.I think the culprit is the Sonos system at home.We have Spotify Family w all accounts added to the Sonos system, but! I can’t find a way tp prevent any user (or, since all use the same account, there is essentially only one user on one Sonos system) to choose the “wrong” spotify profile.I must say I find it pretty lame that there is no “Family” mode in Sonos, like Spotify has.I want each family member to have a different login, and me, as admin, assign who can play where.Yes, I know that we can have different wlans but it seems quite a silly workaround.Cheers/B

Hey hey,  Apologies if this has been asked already.. I have a system running on S1. Listening to BBC radio stations at the moment and I get a message saying that it won’t work from the twenty something of March..I can’t upgrade to S2 because of legacy devices.. do I have any option to keep listening to BBC radio stations after this date?  thanks so much! 

can a hdmi spltter be used to split input to sonos arc from either tv or projecter

Let us be clear “Microsoft publicly deprecated the SMBv1 protocol in 2014.”So why is SONOS  insisting that to connect to a NAS server  it needs SMB1It is almost as if the dev team and managers at SONOS think that  their continued use of an insecure  and non standard protocol does not matter. The evidences are here :https://docs.microsoft.com/en-us/windows-server/storage/file-server/troubleshoot/smbv1-not-installed-by-default-in-windows

Hi. I have an Arc set up with Sub, 1SL as surround with Sky Q and recently purchased a new Philips Atmos TV. I'm fairly OK I've set it all up correctly. When I select the DD+ set up in audio sections of Sky and the TV menu the main sound via the Arc is weak/tinny/faint. For example the app shows 5.1 and the surround sound is immense but the spoken portions of films or general audio via the Arc is quieter, especially with sports, compared to the surround sound/music/effects which are so loud. It's imbalanced. When I switch all the DD+ off and the apps shows Stero PCM the Arc is more powerful/meatier but the surround is slightly less immense but still is an awesome sound. Any tips???   

My arc should arrive Monday or Tuesday of this upcoming week.  Currently I have a playbar and a gen 2 sub and two gen 1 play 1s.  When setting up the Arc would be it best best to just remove the playbar and install the arc or remove verything (playbar, sub, and play 1s) and start from scratch? Thanks for any help.

I’m in the process of filling my whole house with Sonos speakers (aren’t we all?). I’m not getting into the super fancy ceiling speakers or anything so for music my choices are pretty limited, One or Five. I really like to have a wide sound field so for each room I have to decide either a pair of Ones or a pair of Fives, essentially $360 or $1000 per room. I suspect that given this huge increase in price none of my rooms will end up with Fives and I’m going to have a whole bunch of One SLs everywhere. I love the Ones but always wonder how much better each room would sound with Fives. Sure would be nice if there was some middle option for like $300-350 per speaker so I could put something just a little better in some rooms.

Why for the love of god are you still require users to use SMBv1 voor NAS Support? This is unacceptable from a security standpoint and your responsability as a company towards your end users.   Closing topics like below one is not a solution to your flaud implementation for NAS/Samba support. https://en.community.sonos.com/setting-up-sonos-228990/sonos-support-for-smb-2-0-protocol-6739642/index9.html   What is Sonos gonna do to properly support NAS/Samba.

Whats the Eta for SMB v2 and 3 ?This is why I was worried of spending this kind of money on 1 vender. Vender lock in, and apparently security is irelevant.I waited years to buy sonos, because I knew stuff like this would happen with vendor lock in….I just want ot map a Network share from a NAS. Its not magic…. 

Hello community,while not meant as rant, I need to voice my disappointment.Sonos requires SMBv1 since a long time now, to be able to use shared music “folders” on a local network. Requests to update are voiced from the community since years now (just search the forum for SMBv1 and error 900).SMBv1 is considered not secure anymore, and one will hardly find any software that still requires that old protocol version - save Sonos.I mitigated the issue for some time now, by isolating the network share (and the related data) into a dedicated hardware, to not expose more important files on a common file server to potential risks.No longer.This ends my journey with Sonos - as they left me with the impression, that the security of my home environment is of no interest to them.It’s sad, as I liked their product…Greetings… and good bye!

I have a simple setup in a small room - Play 5 connected directly to a Teac TN-300 turntable (AT 95e cart and integrated pre-amp).  I’m upgrading my turntable and don’t know whether it will make much difference to get a stand alone pre-amp.  While I like the Play 5, this is certainly no audiophile setup, so I’m not sure I would realize enough benefit in sound quality going with a standalone to offset the convenience of an integrated pre-amp.  Have any of you experimented with this?