Talk Sonos Products

I am trying to play my music that I have uploaded to my iTunes account through my Sonos One speaker. I have Apple Music app on my phone, from which I can access my music library & listen to through phone or earphones. I do not have a monthly subscription to Apple Music, I just use the app to listen to my library. I have installed Sonos app on my iPhone but when I try to add Apple Music it says I have to subscribe to Apple Music? Am I able to listen to my library in my iTunes account on a Sonos speaker or do I have to subscribe to Apple Music too?

I have an older sonos connect amp so can not upgrade to S2 (which in itself is ridulous enough - surely there must be a way to make the S2 app run in a kind of limited S1 mode, but anyway, ok). The issue is the S1 app keeps telling me and all other users that the S2 app is there and we should upgrade. How do I turn off this annoying notification? Can this only be done by the general notification toggle (meaning we won’t get other notifications anymore either?

Hi.  I have an Amp playbar and would like to add rear surround and sub to the this by integrating to the ARC.  Clearly, I can do this using Sonos speakers.  However I have a perfectly serviceable Sub and pair of rears already wired in.  Consequently, I’d like to double check a few points.  These are probably obvious but before I place an order…Can I connect in a Sonos AMP and configure this in the ARC setup to be recognised BOTH as the Surround and Sub (i.e. identify AMP under the ‘+ Connect Sub’ and ‘Set Up Surrounds’? Can I in the AMP set a level for the surrounds and then allow the AMP volume control to change the volume of the 5 speaker set together?  (I’m assuming here that the sub level can be set on the Sub itself against the sub line out level from AMP)? Hoping that the answers here are both yes but I only have the ARC so not quite sure how the Sonos connectivity plays here.       

I am experiencing some weirdness when trying to select Sonos Radio Stations as the source for an alarm using my iPad Air iOS v14.4.2. I am using Sonos S2 v13.0.5. It will not allow me to view any of the Sonos Radio Stations past the main menu below:For instance, when I select the Sonos Presents folder, it flickers for an instant but kicks me back to the same menu. Same for any other choice. If I close the Sonos app, reopen it and try again it will strangely allow me access into one folder but only once.  So I may be able to see the station choices in Sonos Presents, for example, but if I back out and try any other folder (Trending Now, Featured, etc.), I am again rejected and sent back to the same menu shown above.  I re-booted my iPad but no change. I then realized there is a new iOS v14.5. So I downloaded that but no change. I then deleted the Sonos App from my iPad and re-installed it. No change.So then I pick up my iPhone 12 iOS v14.2.2 with same Sonos S2 v13.0.5 and I was able to

I picked up an ‘untested’ CR200 - intending to use it with some old S1 speakers.Charges and holds its charge well, but the touch screen isn’t functioning, (at least at the bottom) so I am unable to connect it to my network.Having searched in vain for repair guides etc, I realise this is likely to be a dead end, which is sad because it is in otherwise excellent condition.My only thought now, would be to see if i could use it for a trade-up, but the Ts and Cs indicate it needs to be connected to a system in order to be eligible.is there any way I can connect it to my network/speakers, or anything else I could do with it ?  

I'm confused over the upgrade discounts.I knew when S2 was announced, those that were not compatible got the 30% upgrade and i have 2 of those. But i now also see a Connect Amp, another Connect that are the newer versions OK with S2, giving 15%off. Why is that?Will the newer Connect Amps and Connect that are good for S2 now, somehow be no good for S2 in the future, and its Sonos way to try and get you off them now? Or can I be confident they will always be ok on S2 app? 

Is it possible to combine ARC under TV & Beam behind the couch? 

I’ve noticed in the last month or so - dialog seems to be very muffled on my Arc (paired with a Sony X900H). It seems to be consistent across sources. Very noticeable in Netflix with 5.1 audio - changing to Stereo mostly fixes it, but not perfect. Also notice it with Discovery+.

Hi there all,I recently purchased a new 65” Sony 4K 120HZ TV to maximize my gaming and theatre experience at home. Come to find out, in order to get the 4K 120HZ gameplay, the Xbox Series X must be plugged into the eARC port….. the port that the Sonors Arc is already plugged into.What is my workaround here? Is there one? 

Roam is arriving shortly, and I was wondering if there are any plans for a discrete wall mount? It would be great to be able to put it somewhere which is not a table or desk! 

I like seemingly many others have a broken port. Today I unplugged it to install a new TV and now it won't stay put and falls out. Are these easily replaced? The playbar is perfect apart from this crappy component which appears to have fallen apart. I know it was lose a couple of years ago but now it needs replacing. Can these be replaced easily or is it part of a board? I really don't expect such poor component from a high priced product. Thanks in advance

I am switching out my old sound/speaker system in my 1400 sq. ft. hair salon.  No more ceiling speakers (6).   What I need is help with the system, I’m completely confused.  Do I need the Five Wireless and then bundle with several OneSL?  If so, how many?  They will be installed on top of the styling tower stations.  Thanks for your help!

How could I move a Bridge and Sound bar to another room?(I may have incompatibility problems between S1 and S2. I want to maintain version S1 but maybe these equipement has been automatically upgraded to S2) 

Hello Everyone...I am looking at a Andover Audio SpinBase amp/speaker for a spare bedroom. My turntable will be connected to the Spinbase amp/speaker which I’d like to connect to the Sonos system in my house. There is only a Line Out and Headphone Out on the SpinBase. Both are single 3.5mm outlets. Can I connect a Play 5 using just one 3.5 mm cable from the SpinBase to the Play 5 to connect my vinyl to my house Sonos system? Thanks. 

Graag ervaring van personen die al de roam gebruiken. Volgens verschillende topics zie ik veel klachten betreffende batterijduur die geen  10 u en ook geen 10 dagen in stand-by. Klopt dit ? Of zijn er gebruikers die hier geen problemen mee hebben? Mod Edit: Added English translation:Like experience from people who already use the roam. According to various topics I see many complaints regarding battery life that is not 10 hours and not 10 days in standby. Is this correct ? Or are there users who have no problems with this?  

Hi! I would really love to join the Sonos ecosystem, but I feel like Android is only rudimentarily supported, Sonos advertises Trueplay and AirPlay like two of the main features - but doesn’t provide a similar feature set for Android. Are there any plans to support Android fully in the future?

Our Canton DM5 soundbar has recently packed in after 6 years, unfortunately i cants get it repaired. We have a pair of Sonos speakers in the lounge paired in stereo, a One model ,the other an SL, they are both controlled by a Amazon Echo Dot. I was thinking of maybe buying a Sonos Beam, but i wouldn't want it connected in any way to the speakers we have, neither of us are interested in surround sound or cinema sound. Would we be able to just have the Beam soundbar for the TV with no Alexa on it., and in no way linked to the stereo pair. Another option is a Sonos Playbar, that would be a refurb one from Sonos , i did have a demo on one of these a good few years back but couldn't justify the price then. Any advice appreciated

Whilst removing my Sonos bridge the system told me to upgrade to sonos2, which I did. However that upgrade now does not recognise my play 5.  I want to revert to Sonos 1 but seem unable to do so as Sonos 2 keeps coming up every time I try to reinstall Sonos 1. How do I get back to Sonos 1?  

I just installed Radio Paradise.... which displays the album cover for each track as it plays (nice).  As the tracks changed I then realised that the S2 background is colour coordinated with the predominant album cover colour, where the overall effect is a rather sickly kaleidoscopic display of weird pastel colours (Not nice).Good grief. 

I own 2 play 1, a play five, a connect amp, and a move. Do I need both S1, and S2 apps to listen to my wholesound system now?? If that’s true that is totally unacceptable! 

Can I connect the Amp with a third party subwoofer and Sonos sub at the same time?Sound quality aside, is this possible? 

Now that S2 has been out for almost a year, are there any updates as to whether dark mode is being worked on? I mostly use my Sonos at night when I'm home, and it's very annoying to have the Sonos app blind me in the dark as I'm trying to listen to relaxing music to sleep. Nearly all my other apps have a dark mode already, and even my small regional bank app has a dark mode. It's become part of the design guidelines for Android and iOS such that the Sonos app sticks out like a sore thumb at night. Please update us or raise the priority if it's not yet being worked on! 

I’d like to +1 the feature request that the app support “natural sort ordering” for the Music Library.A natural sort order would allow numbers in track titles, playlist names etc. to be organized the same way (numerically) whether or not the number is written as 1 or 01 (or 001..).The average user would have no reason to expect that the number 11 will come before the number 2 when organizing their songs and playlists, unless they edit 2 to be 02. So the strictly alphabetical sorting that the app does now only works for the users who already use it with their own music collection with 100% consistency, while causing issues for all other users. Natural sorting however, works for everyone (or is benign to some at worst). The integration with streaming apps is great, but I have been blown away by how quickly and easily S2 indexed my music collections including several hundred old iTunes playlists. I’ve rediscovered music in my library because of it! So I will be using the Sonos Music Libra

Why do you jokers at SONOS not supply a charger with the Roam?

I have two play1 paired to a beam, the left had speaker crackles when the volume is turned up on the tv.