Talk Sonos Products

I had the latest Sonos app running fine on a Mac with Big Sur. I upgraded to Monterey (12.0.1) and there are permission issues that cause mp3 files not to be found by the indexer. On initially installing the app, I granted it access as requested. Afterwards I found that the permissions on individual mp3 files now had permissions including “SONOSDMS1. Custom” When I ad new mp3’s to my music folder, Sonos won’t index them.If I go into Terminal, cd to the top music folder, and do  sudo chmod -R ugo+rwx *and then try indexing again, the files are found. I’d like to do something a bit more specific than granting world rwx access. Does anyone know what the permission is that SONOSDMS1 wants to see on files? Again, this is something new after installing Sonos on Monterey, didn’t happen on Big Sur and earlier OSX releases.

Hi Together, Before posting this question i seaarched the forum but did not find the correct answer, so might be a repost but please go through it and suggest me. I bought a Sonos Playbase, currently i have a Benq projector which is connected to Apple 4K TV (box), so not using any TV. When i tried to setup the Playbase, i am not able to do it, because, as i understood, i should also connect the Optical cable to some TV, otherwise i can not setup the Playbase.As i dont have the TV, i am not ablr to do it at the moment. If i buy a Coaxial to Optical switch/convertor, is it possible to setup my playbase without having a TV?.

I have 3 roams 2 i use or atleast try to pair and play music constantly un pairs the the 2 i use and have to go back in and pair PIA also cannot use w tv unless you have beam  b4 i make that investment would like to know best possible set up so i can either play music or watch tv  without constantly having to pair and switch

Hello everyone is there a way to play music with dolby digital plus playback?I play music via youtube app on Sony tv with the arc and I can multicast it to another room with dolby digital plus playback. Is there another way of doing this without me having to turn the tv youtube app on?Theres a very big difference in sound airplay vs dolby digital plus. Thanks

Can you play WAV files from a WD My Cloud connection?  Also does it need to be a NAS or can it just be a regular My Cloud?

In my iOS app in settings/system it correctly shows my Boost. However when I go online and look at my account it shows my old bridge not my Boost. How do I correct this?

Je voudrais connecter ma platine pioneer avec pre amplificateur à mon système sonos. J'ai lu de nombreuses questions-reponses mais je n'ai pas trouver la réponse sûre à mon besoin.Ma platine étant pré-amplifiée que dois- je nui ajouter :  sonos five ou bien sonos amp ou encore une autre chose ?Je précise que mon installation sonos constitue à avoir depuis des années 1 à 2 enceintes de base par pièces. Soit 6 enceintes.C'est la première fois que je pose une question sur un forum, je remercie d'avance ceux qui voudront bien m'aider Ryvale.

I’m trying to figure out how to configure a Sonos system in my dads pole barn.  He is older and the current denon Avr receiver just confuses him too much.  He has 4 speakers inside the pole barn and 2 speakers outside.  He can currently choose whether or not to have the outside speakers on or not (multi zone).  What would be the best setup to get him going on Sonos?

Does anyone know of any way to lengthen the allowed time limit to make individual room volume adjustments???  System gives you approx 3 seconds to make adjustment and so you have to keep going back and forth to consider changing different room settings. Thanks! 

Apple Music from within the Sonos app has no crackle/clip, it only occurs when using audio from video source. I'm using a matrix to connect to a projector, with the Sonos-provided optical adapter for the signal to the Arc, HDMI cable is 4K. I’m still within the return window on the Sonos products, so if in all these posts and years NO ONE has found a definitive solution to this highly common problem, they are sadly going back. Great sound for music, but the point was to be the theater sound system.

This is still a problem. Can Samsung or Sonos do something?

Hello everyone, I write from Italy and help me through the Google translator (sorry for the mistakes).Today I received the SONOS ARC soundbar, because I have received great feedback from many other customers.The problem is that I can't hear the surround effect (for example behind the head or overhead for the Atmos effect ...).Unfortunately I have no iOS systems and therefore cannot use Trueplay ...I hear the soundbar good and powerful, but only with front effects!The TV is obviously set to Dolby Atmos ...Can any expert user help me please?Thank you very much...Greetings from Rome :-)

Every time I try and make a purchase from your website the webpage revert back to “your basket is empty” Is there a fault. I’ve tried with 2 different cards at this point and that doesn’t seem to resolve issue.

Hi, just wondering if there is a way of getting invited to test beta software. I have been a member of the beta program for a couple of years and never had an invite to test any software.. I have an ARC, Beam, sub and ones. All my profile is filled in but still never get anything. Anyone have an idea or who to contact?

Hi brains trustHere is my conundrum. I will be getting a base level TV for the spare room and wanted to pump up the horrible tv speakers slightly with a beam. In the main TV room I have a 5.1 playbar setup. So my question is whether I should just put the beam in the spare room or move the playbar into the spare room and have the beam 5.1 setup in the main room. Going to need to stuff around with wall mounting etc so need to make the right call early. Anyone have experience with both and can help out?Thanks in advance.

 HiI have the opportunity to buy this Sonos set up consisting of 1 x Sonos Playbar, 1 x subwoofer, 4 x speakers Gen 2, 4 x connect amps ZP120 Gen 2. Plus cables and wall brackets- All for £2000.However I'm not sure why I would need the 4 x amps as I intend to use the whole system in my living room for listening to music and watching TV. Could anyone give me their thoughts on what these are used for?Also is £2000 a fair price?Any comments would be appreciated. Thanks 

Hi all , beam gen 2 , as it's connected via hdmi is it possible to listen to TV via the TV speakers ? 

So on all our devices we see in the Sonos S2 App we see all the speakers but on the iPad (Air 2 / 14.8.1) it cannot see some speakers (1x One, 1x Beam, 1x Playbar + 2x One) - any suggestions?  Yes I deleted the app & re-installed it. Thanks!

I am mounting a frame/art tv above the mantle and I don’t want to look at a speaker beneath it, I’d like to have two matching sonos speakers on the right and left.  I already have one beam, i love the shape of it.  Ideally I’d like to know if it’s possible to connect two sound Beam bars to one television to create right and left channels.  If not, can two beam speakers connect to make *balanced* sound on the right and left of the tv, connected with a split optical cable (or other solution?). I know I can *add* Sonos speakers to the tv if one is hardwired, but I want them both to be connected to the tv automatically.  I have read mixed reviews on connecting the speakers to the tv with HDMI cable. Either way if the two are hardwired to the tv, a splitter would be needed (I assume?)I don’t want a middle channel/speaker as I don’t have anywhere to put it.  An amp or woofer would be fine if that’s absolutely necessary.Thanks for your help and ideas!

Hello all,I am currently working on a surround set-up for our new home theatre which includes the following:Epson Eh-ls12000b projector feintech vax04101 HMDI eARC splitter Sonos Sub 2x Sonos sonance in-ceiling as rear speakers + Amp Soundbar: Arc or Beam2Our living room is about 50sqm largeDistance between Soundbar and seating position is about 5 meters. Shall I go for the Arc because of the large room or would a Beam do it since there are rear speakers and the sub? Thanks in advanceVin

Sorry to bring up this apparant old chestnut.  But I’ve spent 6 weeks with WD and got no where.Using Sonos WIN 10 WD MY Cloud HomeI have a sonos system and am using a WD My Cloud Home as the music server.  The private folders for general storage on the WD are visible and in operation.  However Sonos is not working either via the service app or via the public folder.  The latter is preferred as I believe the WD My Cloud app is no longer working.I did have the puiblic folder visible in WIN 10 explorer and was able to upload a brief library.  Sonos can see it and operates fine. Hoever I cannot edit it any more as my PC cannot see the device nor the public folder .  IP Scanners show the device and WD discovery works fine. ANY help would be appreciated

Hello, community I am facing issue related to Sonoas roam when connecting with WiFi. The speakers works on Wifi . When I switch to bluethooth and try connecting it stop working (playing).  I am totally confused how can I resolve the issue…?

Hi to communityI know that would be lame question but I was not able to find the answer in manual:((I’ve just got sonos amp today and as it works, streaming music, similar to other sonos parts I have, I’m wonder if touch buttons on the front are backlighted or not ? thx W 

I”m creating a viewing area in my basement thats not a dedicated room. I’m planning on using an ARC and sub. For the rear speakers i’m trying to decide between in-ceiling sonos speakers vs Sonos One’s on stands behind the couch. Asthetics aside which will provide better sound?

Hi!I have the following situation.I am in a house with Eero Pro mesh network (total of 4 units, so good coverage).My Arc and Sub are connected to Wifi and have been working with a surround setup well in the past.The house came with built in-wall speakers that I would like to connect as surround speakers to the set up.  The TV/speakers are on the 2nd floor, but the cables of the built-in wall speakers go all the way to the basement.The Amp worked without a problem independently.  Hower, when I tried to add the Amp as surrounds to the setup, I got the error message “There was a problem adding your surrounds. Check the network connection and make sure your products are powered on”. I have the suspicion that the issue is as follows:  The Arc wants to connect via a direct Wifi connection to the Amp, but the Amp is too far away and therefore out of reach to create the connection.Would it help if I tried to run my Sonos setup on SonosNet instead of Wifi (I have 8 devices, so should get ample