Talk Sonos Products

I know this has been mentioned multiple times as a feature request in a multitude of different ways but I wanted it brought up again as the Alarm functionality is not robust enough. Certain things can be done using multiple alarms. The biggest thing I am looking for is multiple room/device functionality with alarms. I have a Move and two Play Ones in the Kitchen. I also have a Roam in the Master Bathroom. I would like all three sets of these devices to play at the same time every morning. The problem is that I have 3 alarms and more often than not they are all out of sync even though they are scheduled at the exact same times. The include grouped room function does not solve this problem, I am not sure what it even does as we change room groups so often. The solution is simple, instead of that include the ability to choose room groups as an option. They already exist and are easy to create and use plus then they would all sync up. Or, just add the ability to choose multiple rooms under

A few of my Sonos Radio stations when opened identify as Tune In and play ads. 

Everytime when my wife wants to connect to sonso roam with bluetooth it just does not work.Sometimes when the device is off it starts automatically and no worries, but more often even when the device is on, the bluetooth on the phone tries to connect but no response what so ever. I have to stop and start the sonos several times and all of a sudden it connects.What I described is exactly the same patern that I must follow to get the thing working.just try over and over again until it reacts.It is really annoying that she up until now is never was able to connect with out my help.She has no issue with all our other Bluetooth devices so she knows what to do. (Just click on the devices name in the bluetooth menu)I am worrying I was unlucky and bought a faulty device.   

Hi guys, I am a proud owner of a Sonos Roam speaker. I love to carry it when visiting friends and barbecuing at different places with WiFi coverage.I prefer the WiFi connection so the music keeps playing even when I move farther away from the speaker.Any chance to see an easy and quick connection of the Sonos Roam to different WiFis? Or advise how to do thiss in case I have missed this option? Thanks, Toller

What is the error message that is displayed when one reaches the maximum number of tracks?Or, if there is no error message, what indicates that the limit has been reached?

It’s very frustrating that I’ll pause a movie or something to then go grab a snack, answer a phone call, and do a few other quick things and like 10 minutes later I hit play and there’s no sound for the next 5-10 seconds while the sonos stuff turns on again. I understand there’s people like me that want things to stay on forever or at least for like an hour or so, and there’s other people that want it to turn off after 1 minute of inactivity, so a setting is certainly the way to go here.

I believe every audio device should have a standard feature (or at least option) to fade in an out when you turn the music/speaker on and off. If you go over to a speaker and hit play or do the same on your app the volume should slowly ramp up to the level instead of instant on - you can decide what to do when you simply pause it but I would always prefer a fade. In addition, it would be even better if the system tracked speaker usage to determine preferred sound levels. For instance, I might always use a speaker at level 3 but the last time I used it maybe I cranked it for a really good song. A day later I’m much more likely to want it to start at 3 than cranked. This can also happen if someone else happened to use the system. It would be very easy to create some basic AI to track speaker volumes and use that to determine what to do on start. That in combination with fade in would make the system feel much more elite. 

I recently updated the S1 controller app on my Windows 10 64bit PC. The S1 app launches, shows the interface (including my speakers, playlist, queue), and after 2-3 or so seconds the app crashes. The older version (v. 11.24) worked just fine. I upgraded to the latest version because a dialog popped up urging me to upgrade every time I opened the app. Now I can’t seem to be able to roll back to the working version and the 11.24 version is not available for download.I spent about half an hour on the phone with Sonos Tech support and after lots of questions and diagnostics the tech support person refused to escalate my ticket to the next level. Instead, he told me it was a probably a Microsoft problem and that I should call Microsoft. There are other threads in the Sonos support universe that document the same S1 crashing problem. Has anyone out there been successful in getting a resolution from Sonos support?

Hello all! I current installed an Epson TW7000 projector (https://www.epson.co.uk/products/projectors/home-cinema/eh-tw7000#specifications) and purchased a Beam soundbar for the audio. To the projector I've got connected through HDMI a Playstation and the TV cable box.Because I've learned the hard way there is no Bluetooth built in the Beam, I'm at a loss as to how to connect the Projector to it. The Beam should be placed above the projector screen and so wires would be a bit messy.I need your help please as to how I can connect the Beam via Bluetooth to the projector... Or if that's not an option and the sound quality will be horrible, what other ways are there to make the connection work? Thanks!! 

Samsung TV (2019 series8) connected to Sonos ARC via HDMI arc.  The Netflix native app on TV shows ATMOS tag but it’s only Dolby digital plus 5.1 on Sonos app.  When using Prime (again native app on TV) shows Atmos on Sonos app.What am I missing?Changed HDMI cable.Tried already reinstall Netflix app on TV, logout/ login in, used friends account etc no change.Reinstalled, updated Sonos app from Apple store to latest version.  Removed and added arc, again no change. It’s still shows ATMOS on Netflix app on TV and 5.1 on Sonos app. It’s really frustrating, can someone help? Any suggestions? Thanks!

Is a Beam (x1) + One SL (x2) capable of true surround sound? Hello, I have the aforementioned Sonos equipment, and am not sure I am able to get true surround sound (speaker isolation). I have a Samsung TV (probably around 2015 model), and have my Beam wired with the HDMI to Optical to the TV set. My sound output on the TV indicates that it is outputting DTS Neo 2.5 (there is no way I am able to highlight the DD option, it is greyed out all of the time). I have setup the system in the Sonos app correctly, and have the surround pair setup so all 3 speakers are connected and working. I am using a surround test file on the Pirates of the Caribbean DVD. My Sonos app indicates it is receiving DD 5.1; however, when running the test and the test indicates that the only speaker that should be playing is a rear, sound is somewhat quiet from that speaker and still coming out of the front. It doesn’t appear there is any speaker isolation. I have ran the Beam directly into my DVD player (PS4) with

The difference between Sonos and Bose is generally that Sonos is the better company in terms of their software and installation, as it's very easy to build your own multiroom setup. However, Bose still has the edge on Sonos when it comes to sound quality.

So I just got the Roam yesterday for the primary use of connecting it to my projector via Bluetooth and then ‘sharing’ the sound with my existing pair of One SL. But the Roam doesn’t ‘share’ the sound to the SL, whether on WiFi or BT even though both sets of speakers have been grouped together.When on WiFi and using my Andriod Sonos App, if a song is first played on the Roam, it won’t play on the SL when it is added to the group. If the song is first played on the SL, it will play on the Roam when added to the group. (No issues with creating the group for both instances, but no sound on the SL in the first instance)When the Roam is connected via BT to my phone/projector, the sound won’t play on the SL when they are added to group. (clicking on the Group icon on the phone app shows both sets have been grouped and playing). Most of the times the SL doesn’t play when added to the group, sometimes it plays for a split second before cutting out. I’ve only managed to get it to play as a grou

I am trying to find a music system which will work in my little flat. I’ve been using Logitech Boom speakers but connecting them is clunky via the app and also unreliable; also I want to be able to play the radio without connecting my device.This is what I want to do:play my own music (not streamed music) from my phone or tablet listen to the radio (BBC) listen to BBC Sounds listen to podcasts (via Google or Spotify or suchlike)I’d like to do all the above in multiple rooms. I’m always scuttling from one to the next so would like the same sound playing on different speakers in different rooms. I’ve got a few Alexa devices but they won’t let me play my own music apart from via Bluetooth. I’m looking at Sonos One and Symfonisk speakers. Research suggests that I can play my own music (from my phone or tablet) and BBC radio via the sonos app. Is this correct? Can I play Spotify podcasts or Google podcasts (a thread from a couple of years ago suggests not)? I have an Android phone and table

Hi, I’m about to receive a Sonos Arc and wondering what the  set up for Home Theatre needs to be. I currently have Sonos Amp connected to my TV witch HDMI Arc Port + 2 Sonos SL used as front speakers. When setting up Sonos Arc, I was planning to use the 2 Sonos SL as rear wireless speakers, can I? What needs to be connected to the TV, the Amp or Sonos Arc? Will I need to connect the Amp at all? Sorry for the many questions!

Hi  I’ve read a lot of other posts and fixed up and tried different methods but can't get sound out from my connected surrounds using the Playbase.I have a playbase connected with an optical cable to the TV with two play 1’s and a sub gen 3.The TV is set to DD sound out and can see in the app I'm receiving DD 5.1.I've connected the Ones and Sub in the app. I get the Chimes that it's connected. When I go to play anything TV, Netflix, Spotify no sound comes out of the Ones or Sub. I can pause the Playbase though through the Ones. When I try trueplay it doesn't work as it says one of the speakers can't be found. If I disconnect and set up the sub with the ones as a group without the Playbase just to play music they work fine. This leads me to think it is something to do with the Playbase and not transferring in surround. Lastly I have done a factory reset on the Playbase and reset my router. Other issues along these lines seem to have been with the Playbase connected by ethernet. Mine is

Hi Everyone!I have two Beam immersive (surround with a beam, 2 one’s and a sub) in two different rooms.  The family room and the bedroom.   The bedroom sounds awesome.  The family room, not so much.  It has very high vaulted ceilings (probably 20ft at least) and the sound just gets lost in that space.   Should I get more one’s? another sub?  Maybe try a five??  To describe the issue, I would say it has less bass, less treble and even not enough direct sound coming from the center speaker (the beam).  I wanted to try the Arc, but it is so long, it really doesn’t fit anywhere.  Any suggestions are appreciated!Also, the lip sync gets off a lot in that same room.Thanks in advance!

Is there a limit of NAS drives that can be connected to Sonos?

Envisioned Living room set up: 2 Sonos in ceiling speakers - rear2 Sonos in wall speakers front on both sides of the TV1 Sonos Sub1 - Possibly the Arc under TVLooking to set up 5.1 with Sonos.  With the ARC I know it will be 5.1.2 which is cool too.  Questions: Can the above 6 speakers be powered 1 Amp? I know the 4 in-wall / in-ceiling speakers and the sub can be powered by 1 Amp but what about the ARC?  Is there another speaker besides the arc to give me that 5th speaker? And if so can it powered by the sam amp. If there is no other option besides the ARC to get me that 5th speaker and can’t be connected to the same amp then what is the best way to set this up?  Will the 5.1 or 5.1.2 be that much better than a 4.1 Sonos set up. (Yes I know this is subjective but would be curious on other’s opinions) 

Sooooo… It’s been a few years since all the last conversations on this. Any word on a way to connect sonos to PC that isn’t super sketchy?? Im using amazon music. Yes, i can buy songs, put them on a server, bla bla blah… But as it is, i listen to hundreds of songs and don’t want to have to buy them all. Anybody come up with a workable solution yet? I can try stream what you hear… but don’t know if i trust it.  I’m running windows 11 btw

I have a really nice new 65” LG OLED and I want to add some nice surround speakers to.  I do not have the option to run wires so I decided to add to my Sonos collection and pick up a Beam 2.  I likely would have bought an Arc if they were available right now.  My question is this...should I order an Arc or should I just add two 1 SL’s to the back of my room to compliment the Beam 2 in the front of the room?  I will use this setup for music sometimes but primary for watching movies.

Is the feature in the backlog?

Hi all , I'm still having an audio issue that I've posted about on the community , I just wanted to ask , I want to bypass my TV for the audio , so I currently have ....sky+ hd box to TV via HDMI Optical from sky+ HD box to beam TV speakers on zero volume I take it that even though the sky box is connected via HDMI the beam is now not connected to the TV because it's connected via optical to the sky box ? 

I’m korean and I’ve problem with playlist on S2 I use synology nas and I take it to the sonos S2 sucessfullyThere is no problem to play with file name  but text seems to be broken in the playlists It is just only playlist and tags there is no problem with file name. How can I fix this problem?

Greetings, I could use some help or ideas on why I cannot seem to achieve Atmos delivery. Here are the specs I am working with:TV: A80JAUDIO: Sonos Beam (Gen 2) w/sub and two Play:1 surroundsMISC: Running Netflix/Disney+, etc. via the apps within GoogleTV. Also have a Sony Blu Ray Player, but this is not yet part of the equation.PROBLEM: Films marked as Atmos on Disney+ are still playing in 5.1 according to my Sonos app. I see the Atmos icon next to/under the title of relevant content. Netflix films which are listed as being available in Atmos only list 5.1 next to the title of the film.INFO:-I do have a Netflix premium sub, which should provide Atmos on content that feature this Codec. -I have flipped the Sony "Netflix Calibration" to "on" -I have used the HDMI cord that delivered with the Sonos equipment, as they suggest, and this is connected via the eArc port #3 -I have tried every sound & output setting I can think of with no success. I've just restored audio settings to the f