Talk Sonos Products

I have been using my Sonos products with S1 Controller as I have a Play 5 that isn’t compatible with S2 app so I cannot migrate. The Play 5 is a perfectly good speaker, working fine, and I don’t see why I should pay to replace something that is working fine. All good for months and months.Today I try to start the S1 app and I get the attached, which I cannot dismiss other than close. I can no longer play any Sonos device. What have you done Sonos to the S1 controller app, and how can I resume using my system as it was yesterday. 

Hi,I own an IKEA SYMFONISK and I plan to aquire a SONOS Ray for my TV !I also plan to buy the Pro-Ject T1 PHONO SB but I’m not sure the device I described up here are compatible with it..Do you guys know if it can work together ?Thx for your help !

Hitrying to connect two roams and a move. Can’t get the second roam to play music . I can see it in my list of products , the volume control is there - but no sound any advice welcome thx

Any recommended monitors for Sonos Ray? As I know it has to have an optical port to play sound.

We have an 85” tv mounted. We have the Arc and want to mount it under the tv. We have bought the Sonos mount but do not have the directions. Please help with directions. Thank you! 

Is there a way to set up a master favorites list in the Sonos app?  Or if this already exists, can you tell me how to access it or which feature it is?Right now, my favorites come from multiple sources … youtube mixes … sirius radio stations … and playlists from Apple Music.  I often see these listed together in ‘recently played’, but they can drop off there if I play other things and don’t come back for a while.What I’d like to do is be able to pin certain items to a master list that only changes if I change it.  Any help appreciated and cheers!

Hi there, I've had my Beam for 6 months or so, love it, but when searching for music to play thru the app that I have in folders on my phone it doesn't have a search function for actual folders. I find there's no real organisation when my files show up also, it's not alphabetical or date order and I can never find stuff I want to play. The app just seems to randomly list my music, is Sonos going to add this feature or can I do something to make searching for music easier?Cheers

About a month ago, every time I left the house and returned home, I have to reauthorize my AppleMusic account to access my music and my Sonos playlists.  Looking at the conversations, this is a common issue with a resolution recommendation that seems to not make sense.  Now that ipod OS 12.5 is not supported, I cannot even reauthorize my account.  How can I access my Sonos playlists created from my Apple Music account?  Why not simply support the older OS?

Hi,Like the title says :My Sonos Five stereo pair cuts out when receiving low volume from TV on line in. It’s a real pain. I see other people have this issue but haven’t found a solution, I have played with compression and delay to no avail.Can anyone help? Kind regards, L8MAX

Did anyone noticed the following: SONOS playback can now be controlled from the lock screen, of course without AirPlay playback through another music app, by its own software.Was it iPadOS 15.6 or the SONOS 14.12 software?

Hi All,  Just bought a Prism Q65 QE Pro TV, the TV comes with the Bluetooth remote control and had connect the TV and playbar via Optical cable.  However, Im not able to control the Volume from TV remote control.  Appreciate if anyone can help to advice the correct way to setup the TV with Playbar.  Thank you !Darren 

I am using a 27” iMac.  It’s a nearly 10 year old screen, but it has plenty of pixels. So it seems unreasonable that some of the text on the desktop controller is too small / indistinct to read, and can’t be enlarged.As I get older, use glasses etc, I can still read the song titles, but I find the artist names underneath are completely illegible. It doesn’t help that they are presented as grey on black. This is particularly annoying when listening to playlists.Could we get an option to increase text size? At the moment if I want to see who is playing I have to right click on Info and Options (where the text is still pretty small, but not tiny, and it’s a lighter colour text so clearer.I’ve been using Sonos since it first came out. Not everyone can be young and with 20/20 vision!Thanks for listeningNigel Thomas

Does anyone know if the Sonos Port supports Atmos playback through TIDAL? TIDAL + Atmos reference: Dolby Atmos Music – TIDAL Thank you!

I’ve added two rear play 1s to my Arc and I’m now receiving 5.1 digital plus on films that I was receiving an atmos signal on. Is this normal? Any help/advice appreciated, thanks 

Hi all,I want to buy a turntable and connect it to my Sonos. I don’t have anything third party only Sonos.For what I understood I need any turntable with preamp and Sonos Five.What would be the best setup?Best

HI all. I’me looking to move away from my Yamaha AV receiver which i use to power 2 towers and 2 bookshelf surrounds.I’m thinking of getting an amp to power the fronts, and either a second amp to power the surrounds or 2 * one’s.Looking for input from anyone that has done this and experienced any gotcha moments.Thanks. 

Can I use my Belkin F7U054 wireless charger that I use for my iPhone 11 for a  Sonos Roam?

I have an Arc/ 2 One speakers/Subwoofer system with Apple 4K TV streaming device; Sony A8H TV. The Apple TV is connected via the Sony’s E-arc port. I’m having an issue where the Apple TV sometimes doesn’t turn on the Sonos system along with the TV on startup, and an issue where the Sonos system goes into solid green status light mute mode after the Apple TV tries to shut down the TV/Sonos system. (Others in this community have posted about this problem in the past.)I went into the Sonos app on my phone and under System>TV SetUp toggled off Use IR. I think was was happening was the Apple TV was trying to turn the Sonos system off and on while the Apple TV remote was sending duplicate/conflicting or lagging IR signals to the Arc. Hopefully, with the Sonos IR recognition shut off, the Sonos system will receive instruction only from the Apple TV itself, and resolve my issue.I’ll keep everyone posted. 

There is an easy fix!  Going into the Xfinity app on your computer or device you need to check the connectivity of all your Sonos speakers, especially the Soundbar(s).  The Soundbar(s) must to connected to your 2.4 GHz Wi-Fi for the Surrounds to connect.  If the Soundbar is paused or disconnected the Surrounds will not connect.  My One SL would not update from 14.8 to 14.10 (now 14.12 as of today, 20 September) when that update came out.  Sonos Support is still saying there are know issues.  These issues are from customers; not Xfinity.  Maria from Sonos Support got the problem fixed, albeit it took an hour on the phone and Maria remotely accessing my laptop, but once we got the connections in order my One SL updated in a matter of seconds and I could connect my One SL’s as surrounds again.  Please note the Surrounds have to be in vicinity of the Soundbar you are trying to connect to; not your Gateway.  I hope this helps all of you having this problem.

I am in the process of acquiring a Port.  I have a Rotel RA-930AX amp.  I am wondering if, with turtable and cd player connected to the amp through appropriate inputs, you can connect port output to tape in and port inputs to tape out and thereby be able to plau the turntable and the cd player to other sonos speakers.  I understand that they would be out of sync with the speakers connected to the rotel but I don’t need to play through all peaskers simultaneously. In other words, if what I am asking works the syning is not an issue. 

I want to use both a CD player and turntable with the Sonos Amp - what’s the best way of doing this? Thanks 

My existing setup is a Sonos Amp, a Sonos Sub and a pair of conventional ceiling speakers wired to produce stereo audio (obviously).  I then bought a Sonos One SL to add to the same room to “widen” the audio image.However, when adding it to the system it did not offer me the option of adding it to the existing room.  So, I just created a new variation of the room name.But now when I play audio I get 2 volume controls on the app (one for what was the original setup) and one for the new speaker.  This means I have to adjust one of those volume sliders each time I begin playing from my music library. How can I set them up to be in the same room with just one volume control and, I assume some balance slider that I can set once and then leave?Thanks in advance.

My son stuck a ping pong ball in the sub. I tired everything to get this out and can not. It rattles around and sounds awful when music or music is on at medium volume. I called Sonos’s and they told me it would cost $600 if they remove it. Does anyone know how to take the sub apart ?

I purchased my 1st Sonos product today (play 1) and have it set up except I can’t get my iTunes account added to the Music Library.  It is asking for my “computer name” and I only use my iPhone because my laptop is outdated.  Is this possible to set up this way?  And If I have to use my laptop, how do I find the computer name? Thanks in advance for any help!  I am not very computer savvy!

Will Sonos net still be using 2,4 after this new firmware with 5 GHz support? And how to select channel?