Speakers

While Ikea Symfonisk has provided a small screw they have explained that a larger screw is required to be plugged into the wall on which the bracket would rest.However, they have not mentioned the size of the larger screw. It would be great if someone could share these details.

I have a new iPhone and Sonos app has stopped recognising my phone and kitchen and bedroom speakers. It tells me to sign out/in which I do but just keeps repeating this order 

I have a relatively old Sonos system, Sonos Play 5, Play 3 and a Sonos Bridge. It has been fine for a long time now, but since a new router was installed I can only get connected using the mobile app about one time out of ten.

I have 15 Sonos speakers in my house…ever sense I added the eras the system does not play well at all..not connecting for playback..does anyone have thoughts on the eras 100.

I can’t pick up any Sonos radio throw my speakers anymore I just says stations are unavailable.?

Like others my Sonos speaker has disappeared from the app and it now can’t find it. Thought I would share the detailsThe above happened a while ago after Sonos updated the app. Then today I opened the app, ever the optimist, and lo and behold a picture of my One SL appeared as found. Obviously one of the recent updates has fixed it. I selected connect and after 30 seconds it told me it couldn’t connect. Now it can’t even see the speaker, again. The speaker appears on my network WiFi so I know it “exists” Ive tried the WiFi on 2.4 and 5Ghz WiFi with no joy. Admittedly the app is not essential but it is useful. This is pretty disgraceful IMO. I know Sonos have said they are going to issue updates but even finding their own products from the app is a poor reflection on them

My play 5 is not playing any sound on my tv

If I’m playing say on my laptop or iPhone through my headphones on Spotify then I change to one of my Sonos products then no sound comes out and the song is still playing through the timer. Only if I rewind the bar to the start of the song will it start playing. Very annoying

Is it ok to place it on a bookshelf?! Other option is to put it on a floor? Which one is better?

I have a bar and am currently using two Play 1s.  I want to buy two more Play 5s and pair all four speakers.  so I can place them on all 4 cor ers of room and keep volume lower but equal throughout space. 

I received a Sonos play 1 speaker as a gift, never used this before, don't want to sound dumb, but can I play this speaker through my mobile Bluetooth by itself without a Sonos system?..I downloaded app, followed the directions for set up, but doesn't connect, I have T-Mobile as provider and doesn't require Wi-Fi..am I missing something here?..ty if can explain..🎶ohh and is this speaker Bluetooth compatible, because it don't have icon.. although it said it was trying to connect, but never did and my mobile doesn't recognize this device???I confused!!🙄

I have a paired set of play:1 in my living room and a playbase. The play:1 pair keep loosing connection to the network. 

Does anyone else use there Sonos system to listen to books and podcasts from Audible? Just feeling like the music aspect of the system is the most important thing and any other type of listening is not a big deal. I love being able to go from room to room while listening to music or a book without interruption.What frustrates me most is not being able to find books by title or author in the Sonos system (even before the app change). Opening a book in the Audible library and sharing it with my Sonos speakers works. I wonder why it  The problem with this is that the book doesn't show up in the "recently played" list.At present, starting in the past few days, I can't do the share between apps because when I share, the volume on the speakers comes on at 100%. Starting this morning, 8/4/24, there is now no way of controlling the volume, that still comes on at 100%, because the app is not acknowledging that it is playing anything. 

Hi! Hoy do I Connect my Sonos SL to a new wifi signal?

If I stream sound to Era 100/300 over Bluetooth or over the line-in accessory cable, can I get that sound to be played in sync multi room over other Eras speakers in the same WiFi network?

Trying to assist someone with slight hearing issue to better hear TV dialog without turning up the Beam soundbar so loud. We added 2 Era 100 speakers to it, sitting one on each side of sofa, but they don’t play the voice / dialog. Is there a way to make them just mirror the soundbar? Or even just be the primary? Or…  so they just become a 2nd set of speakers. We don’t need 5.1 surround, and he doesn’t want to have to put on headphones. Would really appreciate any help

I last played a deezer song a month ago and when I have returned to app today Its STILL there and I can not change or remove it from the screen.I have re installedappand its STILL there.This followed the original fault of not connecting at all to Deezer last month.I am at the end of my tether with Sonoa now  HELP appreciated cos quite frankly the speaker is currently USELESS to me 

Installed the new app and was prompted to upgrade my Play:1 during system setup. Upgrading has been going on for several hours now and seem stuck on about 75%. What shall I do?

Due to Sonos refusing to play my Amazon Music playlists appropriately I removed the service from Sonos and attempted to re-authorize.  However, as I follow the steps to add the service, it stalls on a screen with this message: “Authorizing Amazon Music Account...”   Below that it shows the Amazon Music logo and the spinning circle directly below that but refuses to proceed/complete.  I’ve updated everything and my accounts are all compatible (Unlimited).  Despite several attempts, the account refuses to proceed after as long as minutes.  Samsung Android telephone.  Please advise on how to move this forward and complete the authorization.  

Just got the Era 300 and I’m using latest ios on 15 pro max iPhone. When I start the advanced true play calibration it crashes after exactly 2 sec  iinto a message stating “there is something wrong …”. Is there a fix for this?

I am writing to express my extreme frustration and disappointment with the latest update of your app. This situation has brought me to the brink of packing up all my Sonos speakers and putting them in storage. Since the update, my experience has been nothing short of a disaster:1. Speaker Detection Issues: The app intermittently fails to detect my speakers. They appear and disappear at random, making it impossible to manage them effectively.2. Grouping Problems: When I try to split the music in one room from the group, the remaining speakers stop working and cannot be re-grouped. This has rendered the multi-room functionality unusable.3. Playback Failures: None of the speakers will play music after attempting to manage them through the app.4. App Connectivity: The app frequently loses connection with the speakers and is unable to detect them again.5. Google Assistant Issues: The Google Assistant voice feature has been unable to connect and function properly for months. The support wait

I’m a big fan of Sonos speaker and I bought two era 300, two ones, an arc, a sub mini and a roam, however, it’s been really lame when streaming Music on my Sonos. They either just stopped playing or skipping songs… if it’s just once a few days I might ignore it, but it’s been a while that I have to unplug the speaker to restart, some times I need to do it multiple times a day, and now I just don’t even bother and just use Bluetooth, and that only works with my era 300s and roam.  i called in the CS, they said it might be because of the new app update and Sonos is working on fixing it. Anyone else is having the same issue? When will Sonos speakers work properly? 

5 rooms full of reviously working sonos gear.Music is playing, neither sonos or spotify can see or control the audio flow.  Volume controls snap back, room joins fail, starting new music fails.Un-installed and reinstalled sonos on Android.  Rebooted.  Spotify can't connect to speakers, nor affect audio levels.  Once I was able, with one room disconnected, to start another song, but nothing snapped back to normal.  Worked fine yesterday.  Nothing on wifi / LAN changed.Events suspected to cause issue: samsung TV switched audio from sonos bar (mute, which caused all music to stop) to BT headphones. Umpaused sonos, music continued.  Timeline resumes above. Additionally, changing between 2 wifi systems at two locations, with same ssid and pw, confuses the app, takes 5 seconds to figure out where it is, and let me see the devices. 

Anyone else have a TON of trouble with this junk. Took it on vacation, keeps dropping off of Bluetooth and WiFi impossible. Absolutely terrible. 

For several months my Sonos app went off and kept telling me it could not connect or could not find any Sonos products on my system! But I have 1 tv boombar and 4 Sonos 1 speakers….they weren’t cheap! And now nothing works or connect to my music services or my wifi