Speakers

Sometimes I get the Sonos chime instead of the Spotify playlist that I’ve scheduled with the alarm. How do I fix this? 

I am continuing to have issues with my Playbar, which is part of a surround system with 2 Play:1s. I previously had a google mesh network and changed it to Eero thinking it would get better, it didn’t. I thought the issue might be it trying to play across multiple rooms, but it’s cutting out while only playing in one room. I’ve previously disconnected the surrounds, which work fine on their own, but the Playbar will still skip on its own in this room. I moved the Playbar to a different room of my house and didn’t hear skipping, but that could just be because it’s intermittent. This wasn’t a great test because I do remember this specific Playbar skipping when I had it hooked up in another room about a year ago.None of this makes sense since the Playbar has a perfect internet connection and all other speakers in the house have no issues. It’s also only a 1400 sq ft house with three mesh WiFi hubs (one for each floor). At this point, is it possible I just have a bad Playbar? I can see the

I read many threads on here about issues when various Sonos groups/speakers are played simultaneously. Everyone always says “it’s the network.” I had an older google mesh system putting out 100mb DL speeds and 10mb UL with a latency of about 25. Alas, because I listened to the people here, I bought a WiFi 6 eero mesh network thinking the community knew something I did not. The internet speeds went up to 250mb dl/10UL and 21 latency. But the problem didn’t go away. None of my other devices in the house have any glitching issues. I can stream UHD TV with no stuttering, but somehow my Playbar and two play:1s surrounds can’t keep a music signal going. I am at a loss and have spent so much money and time trying to fix this. I know people say to try unplugging the the Playbar, but yesterday the power in my house went out so all the Sonos devices automatically restarted.  What could possibly be left?

We’d been noticing for a few months that we’d go to use our Dinis speakers and on our app on either phone… some features were greyed out meaning Dinis would nt work. This was intermittent though. Then we got a new bt router and we can’t connect up the play 5 or 1…it gets as far as asking for password after it’s done tge chime but then no matter if I put in my wireless password /key or the admin password for hub manager or my sonos password … none will work and it just says can’t connect I know classed as old now but it seems to be crazy to have to replace these as when working sound great! can anyone help please?   

I can’t seem to get a simple answer from Customer service in my allotted time to speak to them. (Lunch break) I just received both the above ordered as a bundle. Came with a sweet RCA cable and no way to connect to the 5! I think it should be a Y connector of sorts. Any recs? (Why did they not suggest one as an add on for a 998 dollar purchase is beyond me!!)thanks!!  

I have the newest version of the Beam, the sub mini and 2 era 100’s. Is it worth it to add 2 era 300’s?

Is it worth it to add a sub mini to a stereo pair of Sonos 5’s?

Hi - to make this complex question simple to read I am being direct with my dilemma.I have two priorities.the best hifi sound I can get for the money enhanced tv/moviesAverage size room 55” LG C1 tv (terrible sound) Bluetooth Surround Ready Simplink (HDMI CEC) Currently have a traditional stereo component system I want to get rid of, Nothing great Turntable music importantAfter countless hours of Sonos research but never having heard anything in person, I am pondering the following options:two Era 300s - the comments I’ve read make me wonder if these would suffice without a soundbar. Beam 2 AND sub mini AND two Era 100s - Since the 100s are not dolby atmos would the soundbar give me all the enhanced tv sound I might like? Beam 2 AND two Era 300s - Do the Era 300s make the soundbar redundant?Your thoughts are very much appreciated.-Will 

I currently have a Playbar, a Gen 2 Sub and two Play 1’s. I want to add speakers to my front and back porch and Sonos speakers are over 1500.00 EACH SET to do this. That’s over my budget so I’ve read that I might need a Connect or something similar to hook a Bluetooth transmitter to that so I can then connect Bluetooth speakers to them. Is this something that will work and does this sound like a good Audio plan?

Hi folks,So I recently got 2 Sonos 5s (3rd gen) and I am using them as stereo pair, both are updated to the latest software version (15.10 (build 76247142)). I mainly AirPlay from my iPhone and Apple Music into them and am also using the Apple Music app for playing music, volume control etc. The problem is when I am playing a playlist of songs, sometimes when I hit next to play the next song, my Sonos system plays a few seconds of the previously playing song (probably from its internal buffer) instead of the next song. If I wait a few seconds it starts playing the correct song though. This is a random behavior and it’s not happening every single time but I can easily reproduce it. I am not really sure if this is an AirPlay bug or it’s just Sonos but I am leaning towards Sonos. Any ideas why it’s happening and how to fix it maybe? 

Sonos 1 with sonos2 but won't update to the latest sonos 2 will not downgrade to sonos 1 either. Tried both wifi and ethernet cable 

cannot find mac address for symfonisk

I have the newer Sonos amp, hooked up to reconditioned celestial ditton 33s. Use them for music. love the sound, but I want the bottom end a bit lower. I like heavy dub. which sub would people recommend?thanks

I have first generation play five speakers that I’ve paired and every day either the left or the right will drop off anywhere from 30 seconds to a minute and then cut back on again

As in the subject line.  Can this be done successfully please?

Hi, I have an arc, sub, and 2 x era 300 as surrounds.  Been working perfectly until I noticed one of the era 300’s had dropped out.  It then re-connected on its own but no sound was coming from it despite it saying it was connected.  So I then did a hard reset, and now it will not re-connect.  It won’t even do the chimes to connect (pin) it is like it tries but then fades out, any ideas, my gut tells me it is faulty?

 My new Sonos Ray won't start and only flashes white. This is my first Sonos device. A reset is ignored by the device and it just keeps flashing white. Does anyone have any ideas for a solution before I send the device back? Greetings from a sad Ray owner

Hey   I have 2 Sonos One (and really enjoy it)  But the room as a weird space, and I’m thinking to add a third one. Is it possible ? Can I had a Sonos One SL to my 2 Sonos One ? (or does it have to be a Sonos One ?)

I use a Sonos speaker in conjunction with Spotify and Alexa. However, some music tracks have a much lower volume level than others so I am constantly having to increase and reduce the level for each track. Some Christmas carols seem to suffer from this in particular although other tracks have the same problem. Is there any way of overcoming this please?

I have a home theater set up that currently has an Arc ar the main sound bar, a sub and 2 one speakers for surrounds.  In my bed room I have a Ray with no surrounds.  I have 2 Sonos 5’s that are pretty expensive but I dont use them in my bedroom where they currently are located.  If I moved them into the living room with the Arc and the Sub could I create a room that would include the 5’s and the sub without messing with the home theater set up?

Ayuda. ¿Cómo conectar mi par era 300 a mi Apple TV?

I have +/- 1300 songs in my Liked songs in Spotify. When I attempt to add all these songs to my queue, Sonos encounters an error and fails to add them (unable to add tracks to queue).Adding smaller playlists to the queue is usually not a problem (even though it’s quite slow in general.Any idea what might be causing this issue? I have tried resetting my router, resetting my Boost, reinstalling the Sonos app… But didn’t find a solution so far.I have a diagnostics number: 335172069

Buying an ERA 100 - will I be able to pair it with my existing Sonos ONE SL in a different room? We already have an Apple music subscription and presume we won’t need to take a second subscription when buying this speaker

So, i’ve read most of the threads regarding the One SL and how it’s “now” an S2 app only device. I can also see the old(er) threads where it “use to be” an S1 app **OR** S2 app device……Question is….what’s stopping it from being added to S1?? Firmware?? or the app itself??Asking because i already have a One SL on the S1 app from a few years ago (along with ZP100’s, ZP80’s & S5’s from many years ago!!).I realise if I buy a new One SL then it won’t add to the S1 app and I’ll need to setup a different account and run the new One SL on it’s own...BUT…..what if i purchase a 2nd hand/used One SL where the existing owner is ALREADY using it on the S1 app??? They remove it from their S1 system and sell it to me and I then add it to my S1 system - would that work??? Anyone tried this?? Many thanks.

Hi, I’ve got a Sonos roam that was all working fine. Yesterday I set up new tv and Beam (which is great!) but the Beam set up seems to have taken over the app. Now I can’t add the roam to the app.  it never finds the roam when I click to add product.  any ideas on how to fix it please?thanks.