Speakers

Sonos beam gen 3 constantly gets disconnected from the app. Have tried everything many times and still can’t get it to work properly. Any help would be greatly appreciated.

So - I held off posting about the new app. I don’t tend to be the kind of person to post on such things anyway, and I wanted to see if time would make things better. I’m here to say, after several months, I really can’t stand the new app. It’s terrible in so many ways. My music stops playing sometimes for reasons I can’t even determine, and I’ve increasingly resorted to just using airplay to my Sonos speakers, even though the sound is worse (which of course defeats a major reason to using Sonos products in the first place.) But also, it’s just stop wonky and hard to use. The new search bar location was the wackiest design decision, and the search results are consistently frustrating - not taking you where you want to go quickly or reliably. It’s just an awful user experience.In short… what gives?! Why hasn’t Sonos just resorted to the old app given all these complaints? I usually can’t resist looking at their emails about news speakers and products, and thinking about adding them yet a

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream,  Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update? 

Hello All,Can anyone assist with identifying the Sonos models in this photo? Much appreciated! 

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money.  And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems.  I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.   

I bought a pair of Era 100s for better stereo separation when listening to my Victrola stream in my LR I called the pair Den, and they are physically in LR with the stream. I get better separation than my Beams and their subs G1 and sub-mini (BR) or G2 and sub-G3 (LR). Also, the bass is pretty good, and I can tweak it in the app to almost match a set of speakers from back in the day; so, I don’t see the need to add a 3rd sub to my system just for the 100s I can simply move LR sub-G3 to den and back as desired.The setup was easy. However, remember to add each speaker to your system one at a time, place them, and connect them to power, and add them as you go. This helps the app, and you keep things straight as you go. I had Den and Den2 as Era 100 speakers at this point; with a sticky note with the name of each speaker. The last thing I set up was the Era 100s stereo pair; I sat in my listening position and picked the Era 100 to the left of my position (Den) as left and the app saw den2

Hi, I have been having trouble with my Sonos beam gen 2 connecting to WiFi. Every time I try to set it up in the app I can’t make it passed the WiFi setup section. I know I’m entering the right password but it always ends up with an error message after waiting for it to connect for a couple minutes. Thank you in advance for any help.

My new move 2 is showing in my system with my other Sonos speakers but when you want it to play it says “can’t connect please try later” 70 minute wait on phone to speak to someone 

Hi All I am currently wanting to upgrade my Sonos One’s to Era 100’s, I have them attached to non height adjustable Sonos stands. The stands for Sonos One and Era 100 seems to be identical except the base for the speaker. Does anything exist allowing me to adapt these stands for the 100’s other than having to buy new speaker stands? Thanks

First of all, thank you for reading this post. I bought my first Sonos device 12 years ago. Always liked it (except for the transformation from gen1 - gen2 because it's not completely compatible).My question. I just returned from my holiday. I always power off all electronics if I leave the house for a few weeks. When i came back I wanted to start up my Playbar again. Unfortunalely it won't power on anymore. No white led light, not to find in the app. Nothing works. Tried to reset, power off and on, tried another power cable, another power socket.. called Sonos. They couldn't do much for me either...So I already ordered the Sonos Beam Gen 2 to replace the playbar BUT I want the playbar to work again. Sonos doesn't have repair service and when I searched the internet i saw it was a rather common problem with the playbar.Is there someone around here who can provide me some tips or a good repair manuel to repair it myself? Thanks in advance and I hope to hear from you.   

I have recently bought a second hand play 3 from eBay but I am unable to connect it to my system although after a reset the light flashed red then went green does any one have any suggestions thank you

Three weeks ago I purchased SYMFONISK (Ikea)  speaker. Installed Sonos app, could connect also my Spotify account. As many know, the Sonis app is now dead/not showing any content - incl no Spotify. when I start Spotify on my iPhone, it does not “see” SYMFONISK anymore. However - when I play music on Spotify, switch of from iPhone (black screen), and then get my iPhone, I can see on the welcome screen Spotify still playing.I I then click on the “speaker icon” (red arrow points to it). This opens the following screen which allows me to select my SYMFONISK in my living room (now known as Unnamed Room). I can now stream music 😊   

I have had my two Sonos speakers for 3 or 4 months and the degree of dysfunction with constantly needing to reset is spectacular. The app is totally unreliable and unpredictable. Worked last night, this morning the system has vanished.  anyone have experience returning these speakers and what products do you recommend to replace?

Since the change in the app I can’t group rooms with my two Sonos One. Pops out a message that say “imposible to connect. Try again later”

Branche la tele et enceinte sonos one Moderator Note - Translation by Google:Plug in the TV and sonos one speaker

I got a pretty good deal on some play 1’s. I am wondering if anyone has used these in a covered lanai.  It is a permanent roof built as part of the house. There’s no chance of getting wet. However the humidity in south Florida is fairly high. I currently use a connect amp and outdoor speakers. But I think the play 1’s have better sound.  I’m looking for anyone that has done that in this humidity and the success of it.  

Hi there,I am suddenly unable to group speakers. Individually they all work fine, but unable to group speakers with the most recent app. Also, “manually grouping” by holding the play button for 3 sec, doesn’t seem to work anymore. How can I make this work again ? Any help is appreciated.

Headed on vacation. Wondering if I can lug along my two Play 1’s, connect my computer without using a vacation router of any ilk? Thanks for your help.

Beam gen1 Not add in sonos 

Hi everyone.We are doing some work at home and sometimes there is dust. To protect the two Fives I cover them with plastic bags. When the work is finished in the evening I remove the bags and relax with some good music…I noticed that the Fives, turned off and connected to the electrical outlet, develop a little heat. Could the bag be a problem? As I said, during the listening the bags are removed.Thanx.

I am starting hate Sonos.  my sonos sub mini appears in the app. But always says not connected. And all steps given such as turn on n off , refresh wifi all this just dont seem to work. Even the chat with sonos staff is of no use. It still does not work. Is anyone having or experiencesd same issue. I intend to take sonos to court as this absoutely not close what was expected from best. Its very frustrating experienxe pls help 

9 years or more have passed since this functionality was requested for the first time. I found many threads that treat this issue. Is it possible that Sonos has not yet found a way to manage it?I cannot buy further devices if this issue is not resolved ...and please do not replay “by design”… thanksbye

Hi , i have lot of cds in my library and I want to play them in my stereo Sonos era 100 system I’ve seen a usbc-rca cable in the Sonos website but seems like this will produce analog signal rather than cd digital audio quality .  how and what do you suggest to buy in orther to play music in high quality from cd to Sonos era 100 system ? thanks a lot 

Under the upgrade offer I have requested a shipping label, in my account, for old speakers to be recycled.   I have however not received the shipping label. All email and address details are correct and the spam folder was checked. Could Support assist?   

I just added a new Symfonisk lamp to my Sonos Network but it refuses to play Apple music. When I try to play anything from Apple Music I get the error “connection to apple music was lost”. It tries the next few songs in the playlist and then stops trying to play the playlist. Everything else plays fine on the Symfonisk speaker, Tune-in radio, Spotify and  Sonos radio.It is connect to my Ubiquiti Access Points and has 100% signal strength. I have also tried removing the Apple Music account from Sonos and re-adding it, but that did nothing.I can play Apple Music ok on my Sonos Ports, it has occasionally done this in the past with Apple Music on my other devices but I have managed to get it to work.Any ideas, I can try cabling it in as a test, but I bought a WIFI product and expect it to work.