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Speaker update & ongoing App issues

  • October 21, 2024
  • 3 replies
  • 98 views

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Has anyone else got a problem that now all speakers on the system have updated, only one now will work with the app?

I am just ready to fling all these speakers in the bin as the enjoyment of listening to music has gone right out the window?

Pointers and advice welcome!

 

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3 replies

Ken_Griffiths
  • 22011 replies
  • October 21, 2024

Might be that they all rebooted and are struggling to regain their network IP address, perhaps? Try a router reboot first and if no joy, then switch off your Sonos products and bring them back online one at a time.
 

If the issue reoccurs during Sonos updates, then if not tried already, perhaps reserve (make static) the Sonos device IP addresses in your routers DHCP reservation table and see if that resolves the issue for you.


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  • Author
  • Contributor II
  • 8 replies
  • October 21, 2024

Thanks Ken

Will, when I have more time to spare, have another go.  Surely this shouldn’t be so difficult, though.

 


Ken_Griffiths
  • 22011 replies
  • October 21, 2024

Thanks Ken

Will, when I have more time to spare, have another go.  Surely this shouldn’t be so difficult, though.

I agree, but if what I mentioned is the issue, then quite often it’s the DHCP server software within the local router that’s likely not handling multiple products rebooting at the same time. Making the Sonos IP addresses static can often resolve the issue. I hope the suggestion resolves the issue for you. 👍