Speakers

I am having trouble with a speaker that goes offline.  After an hour on the sonos chat and then on the phone with technical support I am no further forward.  So I have taken to doing my own research and this is throwing up some questions, which might help me get to the bottom of this. First question - in the app - system - about my system: the ‘associated product’ IP address is (I understand) the device that the app gets all the system info from for all devices.  The speaker it is using is one of the furthest away (but not the one that goes offline).  Is there any rhyme or reason to which device Sonos chooses?

  I have a SONOS system (10 zones, 12 players) that, after years of messing around, had finally become fairly stable and reliable.  (I use SONOSNET to link the speakers, not my WiFi) I recently added a SONOS Move and was having issues with it disappearing from my system every few hours.  The “Find Missing Product” system function in my Android App didn’t help.  By the way, after failing at step one, it asks you to plug a hardwired CAT5 connection into the missing player.  Good luck doing this on a Move!  There is also no graceful way to back out of this function once you are in it.  I had to Force Stop my Android Sonos controller App !  But I digress. It turns out that a setting on my Ubiquiti Unifi network was interfering with the Sonos Move, but not my other 12 players. There is lots of information available on the advantages of limiting broadcast and multicast messages over LANs with multiple Unifi access points.  I had done this for some time with no ill effects on any of my 75 or

I’m connecting a pair of JBL C60PS/T subwoofers to my amp. My system has 2 amps each running 2 pairs of jbl pendants. 1. Do I connect the pair of subs to only 1 amp? Or 1 sub to each amp? 2. What do I need to connect the wires from subs to RCA out on amp?  

I need some help please because I have 3 sonos connected (2 play 1 and 1 play 3) and I always hase connection issue with Wifi. Several time by day, i lost the connection with my wifi for a few minutes. I always have the 1001 and 1002 error message. I tried to reconnect my sonos a few time but with no effect.Some help ?

So I recently went with my SONOS move to a holiday trip 3000km away from my home wifi. At home I limited the overall loudness of all devices to 40%. Then I realized, that this limitation/setting persists even in bluetooth mode and there is no way to change this setting to get 100% of the possible volume abroad. I had to reset the whole device to make the limitation disappear. In my option this is a bug and the volume limit should not be persist over Bluetooth and WiFi. As an alternative it may be possible to have two volume limitations. One for the bluetooth mode and one for the WiFi mode. Or the SONOS app becomes able to manage the device even when connected using bluetooth. This problem was also discussed here.

When the Move is operating on wifi my understanding is that you have control of treble and bass via the S2 app equalizer and the app shows the Moves battery status. My question is how do you control bass and treble and monitor battery life when operating on Bluetooth? Also, does anyone have any idea of the replacement battery price?

New Move speaker turns itself on and starts playing when I open the Sonos application on my laptop. It is grouped with other speakers.  Even when the other speakers (grouped) are muted, the Move will turn on and start playing all by itself.  This just started happening today.  The speaker is new - only have had it about a week.

Hello Community.  Just received first Sonos so I am learning.  I use YouTube TV on my iPad to watch tv.  Cord cutter!!  Is there a way for my iPad to connect to my Sonos One SL?  Thank you!

Hi,I have the Sonos Move and it says the battery will last for up to 900 ‘charges’. What is exactly considered a ‘charge’? Is it when I lift the speaker up and set it back down on the charger instantly? If I never take the speaker off the dock, would that just be one ‘charge’ and will help the battery last longer?Thanks! 

Dear mr or mrs,I have recently purchased the new Sonos move and connected it to my system. However, since then it has made the rest of my pre-existing Sonos system disappear. I have reset multiple speakers multiple times but nothing seems to work. Is there anything I can do?Many thanks,Jamie

I have a playbar, sub, two sonos one(gen 2) configured using the sonos ones as surround speakers. The mic (for Alexa) works on one of the sonos ones. I believe when the sonos ones are used as surrounds, only one mic is active. Is this correct?I want the active mic to be on the other sonos one. What is the best way to accomplish this?

Hi, I connected my turntable and cassette deck via my amp to a Connect device after changing rooms. It was working about 2 months ago and I haven't changed any of the connections since. All I have done in the interim is updated the controller and the Connect software however now when I select 'Line In' it tells me to 'connect a device to a Line incapable Sonos product'.  I have unplugged and re-inserted all connection but still no joy. Any ideas on what is wrong? All are S1 devices.

Had Sonos move for 6 months and randomly the sound can turn up loud for no reason at all. not sure what’s happening? 

How do I connect a Sonos 1 play to a hotspot? (I dont have a router)

I just bought an Arc, and I can’t connect my analog CD player to it without some sort of device, yes? Meanwhile, I’m awaiting the arrival of a new Sonos Subwoofer and two Sonos One SL speakers. Will any of those devices help me connect the CD player to the entire system or will I have to buy an additional Sonos device? What is the cheapest Sonos device I can buy (new or used) that will connect the CD player to my system?  Thank you so much!

I’ve seen hundreds of posts on here with people that have a reasonable need for a headphone jack which Sonos has chosen to get rid of by making the play 5 G1 incompatible with the new controller. I see that people keep responding that Sonos has no obligation to those of us who need a headphone jack option because there isn’t a need from the mass. I love my Sonos sound system.  I have a speaker in every room of my house so I’m not here to badger Sonos but I believe that there is a market for incorporating a headphone jack.  They had one in the GEN one play five so why remove it in the later generation?  I, like others on here, have a unique, yet genuine, need for a headphone jack because regardless of whether we are the majority or minority, we all invested in Sonos and we like to listen to our music our own way. The application for me is that I have a drum set I play and I plug my headphones into the headphone jack of the ply 5 gen1 and use it as a monitor so I can play my drums along

Mine lasts about 2-3 hours tops. Only a couple of of months old.

I'm getting the Sonos Move for Christmas (actually already have, wife will not let me touch it yet) and I have a question.While I definitely plan to use the speaker on battery power from time to time, I wondering if there is an adverse effect on the battery for leaving it plugged in for long periods of times? Also will the battery degrade if not used often.  Just a couple questions that just popped into my head as I try wait patiently to Christmas morning.

So I own several Sonos One and a Sonos Beam and am very happy with what the system does. Having said that I am very frustrated with what it doesn't do. I have a Sonos product in every room in my house except my office. I work from home and do not like having headphones in my ear and prefer to work through a speakerphone. Unfortunately Sonos does not have a product that works as a speakerphone and the most frustrating point is that Sonos does not support Alexa phone calling, texting or any other outside calling feature. And NO, I do not want to buy an echo dot. So now I see that the Sonos Move is coming out and am very interested in the Bluetooth feature with the Far Field Microphone array. Unfortunately, I only see from the marketing about how great it is for talking with AI assistants like Alexa and absolutely no information about how it will work as a professional speakerphone. My Question is: Has the Sonos Move been tested as a Bluetooth speaker phone? If so how well do the far f

Wanting to hAve  singalong at Christmas … is there still a delay problem on Sonos move or can you get a Bluetooth microphone that works ok? 

We have a pair of Play 5’s: Generation one speakers. Will they stream lossless 24bit FLAC from primephonic? I think I understand that the Generation 1’s will play FLAC - but not the 24 bit. Thanks to anyone who can clarify.

Hi guys newbie here but absolutely pulling my hair out with adding my surrounds to my beam.Beam works fine but when I go to connect the surrounds - it says that I need compatible speakers and check they are on WiFi.ive gone through the whole power down everything routine and start up one by one but nothing…I have even connected via Ethernet and nothing, it’s as if they are not even recognized at all as they don’t show up….. any help would be much appreciated 

Hi - I have enjoyed my Sonos system since 2005.  In addition to a handful of Connect: Amp’s, I still have one of my original ZP100’s that is going strong.  As someone who is happy to upgrade with newer components at some point, I wonder what the main benefits will be, both in terms of hardware and software (I use S1 exclusively).  Do others have thoughts on what the main benefits of the newer equipment would be for me?  Is it just faster processors and more power?  Part of me is happy to continue as is, since nothing’s broken, but I wanted to ask.  Also, I wondered if someone might point me to the features that are available through the new Sonos software vs. S1.    Thanks in advance for your insights.  David

HiAnyone tell me how many centimeter (CM) the power cord (220V) is on the Sonos One speaker?Rgds

Hello community!I have just purchased my very first Sonos product, a Move. Sadly my first impression is far from as good as I had hoped. The unit is set up and functional, however, I experience frequent dropouts when streaming to the speaker over AirPlay.By dropouts I mean short interruptions in the playback. Aside from these dropouts I have also experienced the audio completely stopping, even if the medium from which its being sourced, say Spotify, is still playing. These problems occur regardless of source. Tried with two different iPhone models (X and XS) and via Apple TV, with all devices being up to date.Today I tested streaming to my Apple TV, choosing my TV for video while choosing the Sonos Move for audio playback. The video signal was seamless, while the audio dropped out. I then switched to the TV’s built-in speakers and the problem disappeared.  Even if I have a steady WiFi connection I have tried moving the speaker around to exclude disturbances in the network. Unfortunatel