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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,316 Topics
  • 30,693 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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3316 Topics
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PAUL D GContributor I
posted in Speakers
usb not charging even with 45w

Charging works with the Wireless Charging Base but not with the USB C DC plug, even I’m using a 45W output 

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2 years ago
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Gribin IsafContributor I
posted in Speakers
Maclean floor stand for One SL

Has any one bought a Maclean floor stand for One SL speakers - for example this one hereThey seem a good deal cheaper than the better known stands but, as far as I can tell, Maclean seems to be a recognised name. 

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2 years ago
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Anthony RaymondoContributor II
asked in Speakers
Connect DVD audio to Roam

I want to connect DVD audio wirelessly to my Sonos amp & ceiling speakers via Roam. I think there should be Wi-Fi and or Bluetooth enabled DVD or Bluetooth-ray players out there.Does this sound doable? If so should I go for Wi-Fi or Bluetooth to the Roam?Any other advice welcome!

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A
2 years ago
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timlanceContributor II
asked in Speakers
Digital Analog Converter needed?

Is a DAC needed when using Airplay 2 to connect an Apple device to a pair of SONOS 5 speakers?

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T
2 years ago
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BroganbContributor I
asked in Speakers
can i use spotify on both speakers

I have two Sonos Roam speakers for my office and it's always just one speaker that will randomly stop the music and start back up a random amount of time later. I would have them either studio paired or just playing the same station on both speakers within like 15 feet of each other. Does anyone know why this would happen? 

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2 years ago
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LuiHContributor I
posted in Speakers
Feature Request: Bluetooth Stereo Pair (Move)

I've seen it asked many times and its currently not available but could we have some support for this to become a feature? Surely the hardware is capable

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Sotiris C.
2 years ago
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gogsContributor I
posted in Speakers
Roam not connecting properly, faint and stuttery.

I just got a Roam, and I’m having issues with the playback from both the system through WiFi and through bluetooth from my phone. The Sonos app shows that music is playing, but it’s faint and stuttery. Turning it on an off (either to sleep or full off, ) will sometimes fix it, and starting the music stream on one of the other speakers, grouping the roam to that speaker, then putting the Roam to sleep and waking it up, will often fix the issue. The power light will be solid white, but once I attempt to play music it starts flashing slowly between white and orange, which is supposed to indicate diagnostic mode, but even a factory reset and reconnecting the Roam to my system isn’t helping the issue.I also have yet to get the Roam to do anything more than stutter through bluetooth, and since the factory reset, can’t even get it to re-pair through bluetooth. I’m hoping there’s a quick fix, but my searches have come across similar issues, but no fixes (though it’s possible I’ve missed someth

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2 years ago
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RachGil87Contributor I
asked in Speakers
Factory reset ONLY ONE sonos SL, will it reset my whole system?

Hi everyone,I’m trying to add a product to my current system that already has 1x SONOS SL in it. My second SONOS SL product wasn’t found when searching. Unplugged and tried everything, apart from factory reset. If I factory reset the second SONOS SL, will it reboot the system (including the first SONOS SL)? scared to try!

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Mr. T
2 years ago
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Ckane88Contributor I
posted in Speakers
Faulty Roam

My sonos roam is brand new out the box and it's not charging and not turning on. How do I order a replacement? I can see this is a long standing issue from other reviews online. 

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Airgetlam
2 years ago
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graham231Contributor I
asked in Speakers
Roam - can I run two roams as a stereo pair on wifi with Sony bluetooth deck as the source?

I accept it is not possible to stereo pair two Roams via Bluetooth. However, the Roam appears to handle Bluetooth and Wi-Fi simultaneously as I can receive a Bluetooth input from my Sony Bluetooth record deck and then group the roam with my other Sonos speakers via Wi-Fi.I would like to buy a second Roam and use two as a stereo pair with my Bluetooth deck. Can I do this? Will one of the Roams be able to simultaneously receive a Bluetooth input from the deck whilst working as a stereo pair with the second Roam via Wi-Fi?Logic says yes, but I’d rather not shell out another £179 if it doesn't work.

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melvimbe
2 years ago
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timlanceContributor II
asked in Speakers
Powering a SONOS 5 speaker on/off

Haven’t even bought into SONOS but am SO close to doing so. One bit of information I have been unable to find concerns how power is managed. I’m specifically looking at the SONOS 5 (maybe the Move) to use as a system in my den, as a stereo pair. Once setup is it “always on”? That is, when I want to use it will I just select it in my device (any Apple device using AirPlay) and then play? Or are there power switches?

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2 years ago
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bbogottContributor III
asked in Speakers
ARC mounting

How long is the mounting bracket for the ARC?   Trying to figure total length and where the screws would be.  I have a cabinet that the TV is in.  The old “hole for your TV” idea.   Problem is the hole is not long enough to just put the ARC on it.   And the shelves sit in from the concrete hole.  Would you suggest putting the bracket on the shelf below it and just pulling that shelf out a bit?  I’m not sure how else to do it. 

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AjTrek1
2 years ago
1
13MMHContributor I
posted in Speakers
Cannot play music on Roam

Just bought a Roam for Christmas.  Connected it to my existing Sonos system but it would not play music from Spotify, Sonos app or bluetooth.  Tried several different iPhones but none would connect.  I eventually got it it to play by a hard reset but if I stop playing and re-start playback the Roam it makes a strange clicking noise and the volume resets to 15 and there is no music played.  Tried resetting again to factory setting and re-did the set up and the then the same thing happened.  Not too impressed with this device compared to all my other Sonos kit. Any suggestions welcome as so far this is a dead speaker in my Sonos system.

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K
2 years ago
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Brian waidelichContributor I
posted in Speakers
More problems with Roam.

So for Christmas I got my wife a roam,  opened it Christmas Day and the problems began. It seems to reset or power on and off every 5 seconds. Music will play for ½ a second and volume automatically defaults to 15. Turn it up, back to 15 and get a blurb of music. White and orange light flashing constantly. Contacted CS determined that it was a faulty unit… so here we are what 3 weeks later finally get my 2nd roam and the same exact thing.  Very frustrating to pay so much money for a tiny little speaker and they don’t work right out of the box.  Everything else works flawlessly on my system.  Any ideas on my problem?? Anybody experienced this kind of failure 2 times in a row??  I’m about to just ask for my money back it’s kind of ridiculous.

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2 years ago
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RoenroContributor I
asked in Speakers
Bluetooth roam samsung tv hiccups

Hi. I have paired my Samsung tv with sobos roam and when I play any video, the roam makes “hiccups”. I have tried to remove any physical interference and even place the roam 1 inc in front of the tv but it does not resolve the problem. Any ideas ?

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UKMedia
2 years ago
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rwxxContributor I
asked in Speakers
Sonos Roam performance in cold weather

I’m interested in adding a Sonos Roam to my system and am hoping to get some feedback on cold weather performance.  I do a lot of hiking and backcountry skiing and temperatures are frequently below freezing.  How does the Roam perform in cold weather?  Are there any third party cases that help keep the unit warm?I’m currently using an old JBL Clip3, but it’s very temperamental in cold weather.  It works great for two hours or so, then completely dies and won’t take a charge until it warms back up.  What can I expect from the Roam?

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2 years ago
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rshettsContributor II
posted in Speakers
Roam has way to many issues. Does Sonos intend to fix them?

OK I get that stereo pairing drops when the speakers power down.  Its a pain in the butt but not a deal breaker.  My problem is that not only does the pairing drop on the Roam, it loses its connection to my voice service and on occasion one of my Roams will completely drop off the system and have to be added back in.  Also, half the time I re-pair my two Roams, only one of them plays music.  The only solution to this is to remove the offending speaker and then reinstall it in the app. And them go through the pairing again with fingers crossed.  WTF Sonos?   I like your products but clearly Roam is not production ready as it fails at several things that a portable speaker MUST do.  Its pointless to have portable speakers when they are in fact the very opposite of portable.  I am concerned that they will never work for the purpose they were intended for in their current form.  So are you going to fix this or do I need to return my Roams and find another option?  

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2 years ago
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StjohnContributor II
asked in Speakers
how to link arc with pair of play 5

I can’t link arc with my play 5 as surround sound 

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Mr. T
2 years ago
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CindyperraultContributor I
asked in Speakers
connectivity question

Can the speakers be connected to a record player wirelessly?

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2 years ago
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Diwakar TrivediContributor I
asked in Speakers
Features on Android S2 app

When the feature, where Volume is indicated in percentage & Equalizer is displayed on home screen, will be available in Android S2 app

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James L.
2 years ago
raine.holmborg
raine.holmborgContributor I
asked in Speakers
Unable to listen after the change of wifi operator

Wifi operator shanged and now the device can not be plugged back to system?What can I Do to connect?

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106rallye
2 years ago
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Pair2moveContributor I
posted in Speakers
move2paire

Has Sonos made it possible to pair 2 x Sonos Move speakers by Bluetooth yet.I only have Internet on my mobile phone so can't WiFi.I would love to have stereo sound , getting desperate.Please help

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Ken_Griffiths
2 years ago
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mack6Contributor I
posted in Speakers
sonos roam

I have just tried to set up my sonos roam, I have play one speakers in the rest of the house. It immediately asked for me to run an update which wouldnt run, there were no internet issues. eventually the device was not showing on the app at all.Error code 30 came up and we did everything to over come this via install app and chat bot but nothing worked. can anyone help? 

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ratty
2 years ago
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StrijderContributor I
posted in Speakers
SONOS headphones

Hey!Would a Sonos headphone on wifi & bluetooth with the looks of the Apple AirPods Max that works with the Sonos app and some cool functionality (dolby surround etc.) be an idea for a next portfolio addition?This is what I miss. Hilbrand

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Ken_Griffiths
2 years ago
A
Alainp8Contributor I
asked in Speakers
Is there truly no workaround for wireless use with Apple TV

I bought the Beam (Gen 2) and Sub for my home theater setup. The theater room is an Apple TV HDMI connected to a projector that projects on to a screen. No physical TV in the room!For the life of me I have been searching high and low for a simple wireless connection from the Apple TV to a speaker across the room that also wirelessly connects to a sub and *****doesnt restrict what content I can watch or listen to. Music, movies, TV, whatever***** Does this truly not exist?? I can’t believe the Beam doesn’t have bluetooth functionality in 2021.My question is: Is there any way whatsoever that I can stream movie audio from the Apple TV to the Beam+Sub wirelessly? Airplay, 3rd party app anything PLEASE?? I really don’t want to return these speakers.

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106rallye
2 years ago
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