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arc damaged by chipmunk?

  • August 20, 2022
  • 9 replies
  • 171 views

My arc speaker are damaged by either chipmunk or squirrel. What are the possible solution should i contact customer or show them to someone who can repair electronic items.

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9 replies

Stanley_4
  • Lead Maestro
  • 12319 replies
  • August 20, 2022

Post a couple pictures and maybe someone will have suggestions.

How did this happen, was it outside?


Airgetlam
  • 44739 replies
  • August 20, 2022

It is unfortunate, but Sonos doesn’t have external authorized repair centers. 


  • 19684 replies
  • August 20, 2022

It is unfortunate, but Sonos doesn’t have external authorized repair centers. 

...nor vermin control operatives


  • Author
  • Contributor I
  • 1 reply
  • August 21, 2022

Post a couple pictures and maybe someone will have suggestions.

How did this happen, was it outside?

not outside but door was open. Maybe because of this chipmunk or squirrel do there things. 

I am trying to upload pictures it is not uploading.

It is unfortunate, but Sonos doesn’t have external authorized repair centers. 

so in scenario what should i do?


Stanley_4
  • Lead Maestro
  • 12319 replies
  • August 21, 2022

You should be able to copy the picture to your clipboard and past it in here, you can also use the insert image icon (mountains) to upload a saved file.

If it won’t upload you might try a smaller file-size. I can’t find a maximum mentioned anywhere though.


Airgetlam
  • 44739 replies
  • August 21, 2022

Contact Sonos directly, or see if there is a non-authorized repair center near you. 

I doubt that Sonos would be able to help, but doubting is different than knowing. 


buzz
  • 24638 replies
  • August 21, 2022

Was the unit playing at the time of ‘attack’? 


ratty
  • 31405 replies
  • August 21, 2022

Was the unit playing at the time of ‘attack’? 

Chipmunk hearing evidently extends up to 52 kHz. Attracted by ultrasonics perhaps? Unlikely, as mercifully Sonos doesn’t support sampling rates above 48kHz. 


buzz
  • 24638 replies
  • August 21, 2022

But what about the switch mode power supply? We see many complaints about noisy power supplies, maybe this was the chipmunk’s comment.


ratty
  • 31405 replies
  • August 21, 2022

An excellent point. Perhaps the chipmunk was trying to put a stop to an audible irritant.