Speakers

Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,214 Topics
  • 30,404 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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3214 Topics

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pthawkesContributor I
asked in Speakers

Remove my Play3 from the Upgrade Programme

I was looking at upgrading my Play3 using the upgrade programme. I added the device to the programme - but now I have changed my mind and would like to keep my play3. How do I remove this.

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P
1 year ago
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VanSoContributor I
asked in Speakers

sonos pc

Bonjour, j’aimerais acheter une enceinte sonos One SL et j’aimerais savoir si cela est adapté pour l’utiliser avec un PC.  Hi, I would buy a Sonos One SL and I need to know if it is suitable for use with a PC. Thanks. 

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1 year ago
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tr2broContributor I
asked in Speakers

how to connect new Sonos Ray?

Hi , have 2 already connected Sonos one Gen 1 speakers successfully via 5g Mesh. Just purchased a new Sonos Ray and can't get it to connect to the Mesh whatever I do. What are my advice options to sort out yjis problem please. The Ray will be connected to the TV via optical cable. Regards   

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1 year ago
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Dankerzz86Contributor I
posted in Speakers

Sonos Arc Home Cinema plus Five for music

Hello, I am planning to have a full home cinema set-up: Arc+Sub+ 2x One SL. I want to have in the same living room also 1 or 2 Fives for music. I want to pair both rooms so that I play music with everything at the same time, taking advantage of the Sub and Fives, while keeping the home cinema for TV.However, I understand this set up will give me a lag between the two virtual rooms while listening to the TV. How can I make that the Fives will not sound when I am listening to TV (to avoid the lag), but both rooms will sound when streaming music?I do not want to be grouping or ungrouping every time I want to listen to music or TV.Is this possible at all?Thanks!

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1 year ago
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George5252Contributor I
asked in Speakers

What is this Sonos product and how do I put it back on my Sonos system.d

I have a Play 1 (about 4 years) and this product that has no model number. Due to a renovation I took them off the network and packed them away for six months. Now I am trying to put them back again and was able to do this with the Play:1 but this is not recognized my my IOS software. So I am looking for instruction on how to do this.  

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1 year ago
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NiklasbillssonContributor I
posted in Speakers

”går inte ansluta till sonos”

Hej.  jag och min fru delar spotifykonto. När hon har kopplat upp sin telefon mot sonos kan inte jag göra det efteråt, utan att i princip göra en nyinstallation på båda högtalare. Går detta lösa på något smidigt sätt? Båda har iPhone. 

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Ken_Griffiths
1 year ago
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swsonoContributor I
posted in Speakers

Error 30 - solved by overriding router's "clean browsing" DNS filter

Hi everyone,I had multiple Sonos devices throwing error 30 this past week with the update to Sonos v14.9. I tried everything on this forum, including factory resets (about 20 times), unplugging all devices but one working device, plugging devices directly into router with ethernet, even trying to setup a new System in the app.Eventually I discovered the issue was due to using a CleanBrowsing DNS filter on my router. The solution was to go into my DNSFilter router settings, and override each of the affected Sonos devices to a “No Filtering” filter mode.With the DNS filter enabled, the system could see the updates but was unable to apply the update to the Sonos devices. Essentially the devices were bricked. When the filter is bypassed on each Sonos device, they are able to function and update as expected.Hope this helps someone else with similar issue.

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1 year ago
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DgusichContributor I
asked in Speakers

new Sonos Beam

Hello, we are having problems connecting our new SONOS Beam Gen 2 to the Google home network and having the Sonos speaker as an option to connect with Google speakers throughout the house.  second issue is when we talk to the Sonos speaker to play music it responses with cannot play because the speaker isn’t available. 

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1 year ago
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Strongy22Contributor I
asked in Speakers

new one sl

Currently got a one sl in conservatory getting another for stereo pair,but I would like to test them both with my beam in living room to see how they are as surrounds,how easy is it to just set them up with the beam but then reset them in the conservatory again I'm meaning in the app any help appreciated 

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Ken_Griffiths
1 year ago
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GQ1974Contributor I
asked in Speakers

gen 1 to arc

Hi folks.  I have an arc, sub and 2 ones.  If I purchase a second hand play5 for example that's on gen1, can I connect it to the arc and use it to play music as a group in another room?

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1 year ago
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WF_DUBContributor I
asked in Speakers

Windows 11 connect to Sonos IP

I have a Sonos 1 that is on my network with an IP. Additionally, I’m able to ping the Sonos device using the command prompt.However, the only way I can connect to this speaker to play sound is via Bluetooth from my Windows PC. How can I use my network connection to the device to play sound? Basically use it as a network-controlled speaker.

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Airgetlam
1 year ago
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ArnaudiContributor I
asked in Speakers

2 Sonos five + Sonos ray

Hello, I have 2 Sonos 5 placed on each side of the TV to listen to music and I just bought a Sonos Ray.I configured my 2 Sonos Five in surround in the app which produces very good sound for movies withe the Ray.The question I ask myself is for the music. When I listen music, the sound comes out of the 3 (it's normal) and I was wondering if that didn't lower the sound quality because the Ray is less powerful than the 5?2nd question: is it possible to have the 3 grouped and create another room where there were only the 2 Sonos five grouped in stereo without the Sonos Ray?thank you

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1 year ago
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calvarado777Contributor I
posted in Speakers

Hanging Five from Ceiling

The Sonos Five do not have any mounting holes to allow for ceiling mounting with a safety cable. I can’t think of a way to do this without modifying the actual speaker. Has anyone been able to successfully come up with a way to hang them face down? 

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Chris
1 year ago
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LucianoStreichContributor I
asked in Speakers

The Speaker Balance Issue

I recently purchased a Sonos Roam SL speaker and connected it to my computer. But sometimes the volume balance goes high and sometimes low. Is it the speaker issue or the issue of my computer? I was totally puzzled about what to do. Could someone please suggest a solution that might assist in resolving this issue?

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1 year ago
TKMiller
TKMillerContributor I
asked in Speakers

Roam w/Play 1 Speakers

Will the Roam speakers work with Play 1 speakers? We have a paired set of Play 1 speakers in our kitchen overhead and want to use/pair a third portable outdoor speaker for our outside deck as one system. 

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Airgetlam
1 year ago
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borgeKMContributor I
asked in Speakers

How many Sonos One can you play at the same time?

I consider having 12 Sonos One on the same network: “Room 1” and “Room 2”, being able to play both rooms at the same time or separately. Is this possible, or is it a problem?

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Airgetlam
1 year ago
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Maximilian HauptContributor I
posted in Speakers

dropped sonos five to the floor, wont turn on. What are my options?

Hello, yesterday one of my kids dropped a Sonos 5 we had behind the couch. The case is cracked on one side and it won't turn on or show any life signs. So it is basically dead. My question is, does Sonos do repairs, or do I need to buy a new one? Also wanted to know, in case of Sonos not doing repairs can I take it to a store and maybe they will repair it there?

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Ken_Griffiths
1 year ago
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ZybotContributor I
asked in Speakers

Charging Sonos roam in the bathroom

Is it safe for the Sonos roam to be charging in the bathroom while showering behind a glass door? 

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buzz
1 year ago
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Val_WContributor I
posted in Speakers

Mismatched Serial Number on Sonos Sub Mini

I wanted to put this out there in case others are encountering the same problem. I recently purchased a brand new Sonos Sub Mini directly from Sonos. When I received it, I went to set it up, however, the at the step that involves using NFC from my iPhone to input a pin code, the NFC connection didn’t seem to work. I was given the option to enter the pin printed on the device manually, however, this led to a strange notification saying the pin and did not match the device’s serial number. Upon further inspection, I noticed that the serial number in the app did not match the serial number printed on the device & on the box (only the last 3 characters of the serial number were mismatched). I reached out to Sonos support several times. The first time, I was disconnected from the chat service. The second time I chatted in, I was told that I would receive an email in 30 minutes about a replacement being sent to me and how to return the original device. After several hours of not receivin

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1 year ago
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Lachlan MajorContributor I
asked in Speakers

Ant colony inside Sonos SL

I got a brand new pair of Sonos One SL’s only a month or two ago and have just had an ant colony error out from inside it.  I’ve been in touch with Sonos and they’re denying me a replacement because they say ants aren’t mentioned in the warranty (lol, of course not..why would they be mentioned) and their other excuse is that besides the ants, the postal service won’t ship the speaker back because of the ants (what kind of a bizarre answer is that??) and therefore they won’t honour the speakers warranty. I’m actually quite shocked by the customer service I’ve received.  I’m going to contact the ACCC and the Department of Agriculture, Fisheries and Forestry. My wife is also in species discovery and has some friends who happen to specialise in ant identification (pure fluke but amazing) so hopefully I can get the species identified pretty quickly.  I can see I’m not the first person to experience this issue, however Sonos appears to haveclosed the previous conversations down already. Anyo

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Stanley_4
1 year ago
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FridareyContributor I
posted in Speakers

Sonos One for a powerpoint?

Hi,I’m delivering some training this week in a location with only basic facilities (projector onto wall) and the presentation has some audio files.Can I use the Sonos One I have at home as the audio for my pc laptop?If that’s impossible/horrible I will also have an ipad/iphone with me, so would a kludge be to run the powerpoint on ios at the same time as from my pc laptop and just airplay the audio at the relevant time? There’s no video to worry about being in sync with, the relevant slides are audio-only. I’ve no adaptor to *just* run the whole thing from the ipad.

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F
1 year ago
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Mike DoyleContributor I
asked in Speakers

Roam not working - white LED won't come on.

My Roam has stopped working. It has disappeared from the S2 app.When plugged into mains charger, the amber light on the bottom is on.When sitting on charger base, no lights show at all.The white LED has stopped lighting.I have tried reset (hold down play/pause, press and release power button on rear). This does nothing.Any suggestions?

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1 year ago
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Ian SimContributor I
asked in Speakers

Sub can't be unmuted

Hi everyone, I would like to seek some help with regards to my sub. When I switch on my TV it mutes my arc and my sub. The arc unmutes itself but I notice that the sub stays muted. Even if I adjust my volume level, the sub stays muted. The only way for me to get it unmuted is to remove the sub from the arc and then add it back on. Has anyone encountered this issue before and have you been able to resolve this? 

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I
1 year ago
tonsure
tonsureAvid Contributor I
asked in Speakers

Sonos Roam wireless charger (first gen?)

Just wondering whether the wireless charger for Roam works with the first generation/original model of the product?

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Ken_Griffiths
1 year ago
A
alexusbasilContributor I
asked in Speakers

connect sonos five to TV

My TV has only optical Audio output, but I wanna connect my TV to Sonos five

5
A
1 year ago
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