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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,345 Topics
  • 30,826 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...
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3345 Topics
JuliaGosh
JuliaGoshContributor I
asked in Speakers
How do I connect my Sonos to a new wifi network?

We just got a new wifi setup, with a new network name. I opened the app on my iPhone and followed the “let’s fix this” instructions per https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network?language=en_US .. I picked one device to reconnect (a Sonos One), pressed the button per instructions, allowed my phone to connect to a “SONOS” wi-fi network, per instructions, and… Nothing. My phone says “can’t connect to network SONOS” or something to that effect.My Sonos setup is already messed up because of a PC reconfiguration, and now my speakers are utterly unusable.

145302
JuliaGosh
1 year ago
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Too much techAvid Contributor I
asked in Speakers
IKEA Symfonisk Lamps Gen 2, optimal distance from wall?

I have just bought nice tall and deep bedside tables for the lamps (the lamps sound much better on these rigid wooden cabinets than the previous flimsy metal ones). I am considering permanently fixing them to the tables, so there is no chance to accidentally knock them off. I just wondered it there was an optimal distance to place them from the wall. I appreciate the sound is modified / enhanced by setting them up with truetone, but if I position them correctly in the first place, sound should be even better. Thanks

1294
T
1 year ago
Justin_21
Justin_21Avid Contributor I
posted in Speakers
Era 300 network failures, SonosNet comparisons. Why are we taking a step back… and paying more.

As a loyal Sonos consumer, beta tester and unofficial sales rep over the last 15 years, I have maintained that SonosNet had been, until now, one of the top reasons I recommend the brand. In a world full of poor ISP routers, mesh networks, and increased messy wifi poloution, having a dedicated music network has proven time and time gain to be an incredible, reliable and unique consumer rewarding technology. With the introduction of the Eras I got excited to rotate in some new upgrades. First in the door was a couple Era 300s. First step was to start some side by side comparisons. Play ones in the bathrooms first.  In bathroom #1 the first era wouldn’t stay available in the app, so on to era 300 #2 in bathroom #1, same issue. It was strange as the One has worked no problem in there for years. I took the usual trouble shooting step and nothing helped. On the bathroom #2 which also has had and One in it for years without issues. Same problem Era 300s won’t stay available in app and then go

122517
C
1 year ago
J
j_rocContributor I
posted in Speakers
Ability to Add Sonos Roam to Multiple Sonos WiFi Systems?

Is it possible to add a Sonos Roam to multiple Sonos WiFi systems?I recently purchased a Roam and took it with me on a road trip. My in-laws have a Sonos system and I wanted to add my Roam to their system so I could get all of the benefits of using Roam over WiFi instead of Bluetooth. However, the only way I could get the Roam to connect to their system was to reset it to factory and set up the Roam as a new speaker in their Sonos system. When I came home I had to repeat the process by resetting to factory and adding it back to my Sonos system.The feature I’d love to see is the ability to add a Roam to a second Sonos system over WiFi without having to remove it from an existing Sonos system. Ideally, after initial setup, the switch between Sonos systems would be done automatically based upon the connected WiFi network.

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buzz
1 year ago
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MouettesAvid Contributor I
asked in Speakers
sonos speaker not working

I have just moved into a house that has some sonos speakers in the ceiling hard wired to a legacy amp. we have got them up and running using the S1 app but after a while realised one of the pair is playing very softly and tinny. I have swapped cables at the amp end and there is no change so assume it is to do with the speaker. the wiring to that looks on so what might the issue be?

1823
buzz
1 year ago
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canezmdContributor II
asked in Speakers
When will roam battery replacement be offered?

I have about 20 Sonos speakers in my house, so I’m very into the ecosystem… the roam makes me want to never buy another Sonos product.  My roam lasted about a year… just out of warranty… when the battery died. It’s now a paper weight. I refuse to drop another $180 for a product that will last about a year and then it goes in the trash.  This is a widespread, well known issue. It’s unfathomable that Sonos doesn’t offer either a battery replacement service or a discontinued whole unit replacement.  Either offer the service or ripping everyone off by selling the roam. 

705817
A
1 year ago
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jonahpContributor I
asked in Speakers
Sonos five stereo placement above ear level

I have a new pair of Sonos five’s that I will be using in a large kitchen with vaulted ceiling. I was originally going to go with in wall speakers with a sonos amp, but I promised my wife I’d try not to cut the walls if possible. The only good place to put them is on top of the kitchen cabinets on either side of the stove. I’m assuming a vertical placement would be best for stereo imaging. My other decision is whether to use the flexson wall mounts to angle them down a bit or to simply mount them on top of the cabinets facing forward. Does it matter or can the built in room correction fix it? I have an old play:5 up there to see how it will work and it sounds OK, but a bit muddy.  

9198
J
1 year ago
Olliedawg348
Olliedawg348Contributor I
asked in Speakers
Putting older CD player on Sonos system

Good day! We just bought an Era 100 for our seasonal porch, but we’d like to add the option of running our old (circa late 1990’s/early 2000’s) 5-CD player, which is inside our house, through the system. What does the architecture look like? What hardware do we need? Thanks.

85879
buzz
1 year ago
Olliedawg348
Olliedawg348Contributor I
asked in Speakers
Era 100 + Roam

Is it possible to put 1-2 Roams in the same location as an Era 100, and have them play as a set?

16566
Olliedawg348
1 year ago
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Michael99Contributor I
posted in Speakers
Peloton bike & Sonos (wifi) One SL

Can Peloton bike stream through Sonos (wifi) One SL or do i need to hardwire?

22176
Dirt Bike Coach
1 year ago
F
FlashinoContributor II
posted in Speakers
Group level volume

I have a beam, an arc and a sonos One. When in Spotify I group all the speakers, at the same volume level, I notice the Arc volume seems to be sound lower than the other speakers. Ther's a reason for this behaviour? Thanks!

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Airgetlam
1 year ago
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Brian_dkContributor I
asked in Speakers
can't connect after firmware update ASUS RT-AX88U

After updating firmware today, I cant connect my sonos to WiFi Any one out there solved this issue?ASUS RT-AX88UFirmware v 3.0.0.4.388.22525AppriciateBrian

2996
Airgetlam
1 year ago
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LennyKContributor I
asked in Speakers
Sonos Sub has died - PCB board component responsible found - Assistance required

Hi, My Sonos black Sub has died - after opening up the unit, taking out the pcb board and inspecting and testing components, the responsible pcb board component that has failed has been located. Is there someone who has disassembled their sub before, please share the details and/or a clear photo of the component labelled as R 37 on the Main PCB board please so I can source a replacement.  Thanks in advance Sonos Community crew. Lenny K 

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M
1 year ago
SarahN
SarahNHeadliner I
posted in Speakers
Physical media sounds awesome through my Fives and Sub!

 

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SarahN
1 year ago
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CalvinboonContributor I
posted in Speakers
Song Not Encoded Correctly

Why my music can't play he said Song Not Encoded Correctly.. Let me know how to fix thankyou

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Ken_Griffiths
1 year ago
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DavidnfordContributor I
posted in Speakers
line-in adapter

Really irritating that it seems only a Sonos line in adapter will work with my new Era 300  (how very Apple!) but absolutely infuriating that they don’t have any in stock and I can’t find them anywhere. How do I get hold of one, please? 

4775
D
1 year ago
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Sonny.AdeAvid Contributor I
asked in Speakers
Is Sonos Play 5 water resistant

I’m thinking of buying a pair of Sonos Architecture speakers to use outdoors but I’m not comfortable with leaving them in the elements because the grills will eventually rust and the speakers will break down sooner so I plan to disconnect them and bring them in after use. Then I thought why not just spend a few more bucks and buy a pair of Play 5 which I’ll be able to use indoors and bring them outdoors when needed. My only concern with the Play 5 is if it rains while I’m using them outside they could get wet if I’m not able to detach them and bring them in fast enough. Will any amount of water penetration ruin the Play 5 or do they have some level of water resistance. Thanks. 

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S
1 year ago
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chris49Contributor I
asked in Speakers
Lock Associated Product

My System Runs flawlessly when the “Associated Product” is a Wired Sonos Play Bar (Gen 1) wired as part of a 5.1 System.Regularly the “Associated Product” switches to a Play 1 (Gen1) on the Sonosmesh. This causes songs to skip to next track halfway through etc … all the regularly sonos issues. How Can I lock the “Associated Product” to a wired ethernet producted??

2663
buzz
1 year ago
V
vjkAvid Contributor I
asked in Speakers
No Pic for One SL on Account

It is only cosmetics but still bothers a little :) Why no picture for OneSL when Arc, Sub, 300s are showing a picture - Is it because they are now deemed obsolete? I can see this when I go to Sonos.com > My Account > System

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Sotiris C.
1 year ago
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Nash ChrisContributor I
posted in Speakers
The FIVE - wall mount?

I am building a covered patio.  I want to use the Sonos Five.  Can the Five be wall mounted?  Is it also recommended to be used in this manner?  The overview states it is humanity proof.  The unit will be high up on the wall near the ceiling an not exposed to the elements - just humidity and heat.   Please advise.

1664
Airgetlam
1 year ago
U
usakichiContributor I
asked in Speakers
Era 300 Wall mount plasterboard wall

Hi Sonos community,Anyone having issues to install the Sonos official wall mount in a plasterboard wall?I drilled and installed a wall plug but the screws included with the kit won’t stop twisting… The Sonos Era 300 haven’t arrived yet but I tested with a similar weight and not feeling very confident as you can see the wall mount coming off a bit from the wall…Any ideas or suggestions?Thanks in advance.

7797
A
1 year ago
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faktory244Contributor I
posted in Speakers
Sonos should offer stand upgrade option without having to buying a new set!

I'm considering upgrade pair of One's to 100's and Sonos should offer this plastic base separately because rest of stand is the same and I would to use them with new speakers. I know that it’s not in their interest but sometimes be OK worth more. 

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melvimbe
1 year ago
D
DibslymnContributor I
asked in Speakers
linking symfonisk to current sonos speakers

Hi I've just purchased a symfonisk picture speaker and I would like to play it along with a pair of sonos ones and a mini sub  can this be done and how? 

781
jgatie
1 year ago
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Marcos.jgContributor I
posted in Speakers
Is there any possibility to connect sonos ray to samsung freestyle?

Is there any possibility to connect sonos ray to samsung freestyle? Moderator note: added titular question to post

3466
M
1 year ago
M
MrMuscle87Contributor I
asked in Speakers
sonos power consumption

I own a sonos Arc.sub gen 3 and 2 era 300’s and im trying to figure out how much power they draw when in use.

5841
G
1 year ago
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