Speakers

Hi There Cisco network, goes to a mini switch in room. As soon as I plug in a Sonos Bridge or Play 3 speaker the mini switch crashes and nothing thats on it can see the network. I have swapped the mini switch. I can not swap the main Cisco unit. I have to reboot the mini switch and remove the sonos device to restore normality. Please advise

As above: I am planning to use a Sonos One as a google assistant. If I buy a sonos one now, will it work with Google when the Assistant support is rolled out? Or is it better to wait and buy a unit when support is already in place?

Completely installed sound bar and 2 play 1 speakers (right and left) but the play 1 sound fades in and out during movie and music. Sounds like a fading radio station. Is there a download or any quick fix?

I was looking on Amazon and they are offering Squaretrade service plans (extended warranties) for a very good price and I wondered why Sonos can't offer the same plans when you buy a device directly from Sonos instead of having to go through Amazon? A selection of 4 year plans: 4-Year Home AV Protection Plan ($125-150) -- $11.70 4-Year Home AV Protection Plan ($200-250) -- $10.79 4-Year Home AV Protection Plan ($300-350) -- $12.78 4-Year Home AV Protection Plan ($350-400) -- $13.77 4-Year Home AV Protection Plan ($400-450) -- $15.85 4-Year Home AV Protection Plan ($450-500) -- $17.70

Hey everyone, so I have several Sonos components, one of which, my Play:5, stopped working about a week ago. I've had the speaker for about 14 months. It has no power, led's don't light up, and it doesn't show up on the app. Speaker is completely dead. Contacted support, did a reset, ran a diagnostic, and it still doesn't work. Does anyone have any suggestions on how I can fix this or what may be the issue? A simple Google search showed dozens of people with the same problem, so it's not uncommon but I couldn't find anyone that suggested a fix. Contacting Sonos support didn't get me anywhere. They are happy to charge me $150 to take a look and repair but that seems very unreasonable. The unit was plugged into a Panamax power conditioner so I know a power surge didn't get it. Hard to believe a fairly high end speaker like this would simply fail for no apparent reason 2 months after the warranty expires....

I have two Sonos Play 3 speakers and a Kilpsch subwoofer I would like to connect to my Audio Technica LP 120 turntable. Will I need a Sonos Connect or Connect: Amp?

New to SONOS. How do I keep control over the music feed for a house party when others are on the same WIFI with the SONOS app and different playlists?

I’ve had the Play 5 for 13 months and it stopped working yesterday. I read through the forums and nothing seems to work. I factory reset it and tried to hook it up again. It only works when connected to Ethernet. I have a Play 1 that works fine. As soon as I unplug the cable it stops. I’m a month out of warranty and worried I’m just SOL. Any help would be appreciated.

I have had a Play5 Gen1 and a Connect for years and my Bridge just broke (crushed.) Do I need to buy a Boost or can I just hardwire the Play5 Gen1 to my router and let the Connect work through wifi?

I would like to know if it is possible to connect the wireless JBL Subwoofer with the Sonos system using the connect amp ? Many thanks Jeff

Would Sonos consider creating a speaker system for Tesla vehicles ?

Hi, I have sonos throughout my flat - so not that large an area really. I have two players at separate ends of the flat hard wired. I've started to get an increasing problem of players dropping in and out or coming to multi play late. Help appreciated. Diagnostic test done during drop outs: 363246129

Occasionally one of my S5's loses all bass reponse - it sounds like an old tinny transistor radio! It's not the equalization settings (according to my contraller at least) - bass is still showing set at midpoint, and moving it either way changes nothing. And it's not the source - same source linked to another S5 at the same time sounds normal. But what I found does fix the problem is whacking the volume up and down quickly a few times - it seems to kick the bass back in. I'm thinking it's probably a hardware fault. But is there anyhting else I should check before contacting Sonos support? (don't want to add to their workload unnecessarily over Christmas!)

I've got a Play 5, which has suddenly stop working and disappeared from my list of devices. I've tried the normal things - unplugging and tried to do a new set up. Play5 has static white light until I try to add to network then it flashes all colours (white-orange(red)-green). I've got a diagnostic ref if any Sonos staff are reading - 8395620. TIA

eceived an upgrade recently. From super hub 2 to a new super hub 3. I have a Sonos Bridge plugged into the super hub 3 via Ethernet. Ever since getting the super hub 3, my sonos network drops out after a certain time of not being used. The Virgin WiFi continues to work fine. But the sonos network seems to just disappear. If I unplug the Bridge Ethernet cable and plug it back in the sonos network returns immediately. It then stays active and works fine until I stop using sonos for 2-3 hours at which point the problem recurs. Any help appreciated. Ami

Hello all, I am thinking about buying a Sonos Play:1. Now I just I would order one and start listening....but they're sold out everywhere (in Holland that is). So now I am reading countless reviews just because I have some extra time ( 😉 )....and thinking what would be the best thing to do. Is there a big difference between a Sonos Play:1 and the bigger Play:3 ? Main usage would be in my living room (30m2) streaming from my Synology NAS and Internet Radio. I've got an Ultimate Ears Boombox as well, but don't like the size and the Bluetooth dropouts. Also I think i'll love the connectivity from Sonos. What do you guys think?

I love the Group feature of Sonos but having to use a PC/Tablet/Phone to set up a group or add/remove devices from a Group is a bit overkill. Would it be possible to add the Group feature to the play/pause button using a "long press"? At the moment a "single press" of the play/pause button will start/stop the music stream and a "double press" will skip to the next track. Could a "long press" be used to put the speaker into "Group mode".or add it to an existing group. So, if you "long press" the button on the first speaker it goes into "Group mode" and then if you "long press" the button on another speaker it joins the first one in a group. Then you could "long press" the button on another speaker to add it to the group etc etc. To remove a speaker from the group you simply "single press" the button, which would also stop the stream. If you wanted to play a single speaker without adding it to a group you simply "single press" the button, as now. I would find this incredibly us

Hi, I have 2 x Play:5's One plays ok but just the tweeters. I have tried changing the eq setting to full base and no treble but it still sounds the same. Ther is no change after a restet either. The other Play:5 is working well and has a full base sound. Does this mean that one Play:5 has lost/blown the base speaker?

Music stops randomly-- 5-10 min. goes on pause.

I've been a loyal customer for a number of years now, enjoying the experience and telling everyone how great you are. But, this joyride has come to an end. Why? Your decision to require Internet access in order to function, and to prevent functionality until all components have been "updated." This decision no doubt is so you can continually improve my listening experience, either through the speakers or through the app. While I appreciate your earnestness to try to please me, you've turned needy. I need you to play my music from any source. That's it. Nothing more. Yet you insist on updating. And you get cranky when you can't reach the internet. So much so you refuse to function completely -- obstructing the enjoyment of my music library. This amounts to nothing more than abuse. Therefore, I'm leaving you. It's been fun -- we've shared a lot of good times together. I'm going to miss you. But it's not me -- it's you.

I love my new #SonosOne but it would be even better if it had a USB charging port and if it supported Drop In. I realize the charging port is not a software add🆒, so no upgrade path there. Is there a timeline for adding support for drop in?

Is there a a way to disable the LED lights on a wired SONOS component? I have multiple wired SONOS components on the house and the ones located in the bedrooms need to have the LED light disabled. It is amazing how such a small LED can light up a dark room.

Hi All, I have a Playbar, Sub, Play 5, Play 3 and two Sonos One's. A couple of times a day I lose connection to the entire system - the Sonos app tries to find the Sonos system but can't find anything. Sometimes if I wait a few minutes it will come back to life. Alternatively, if I try to use a different device (iPhone/iPad) - that device will detect the system straight away. Sometimes, I have to reboot my router altogether. I have Google Fiber and using the Google router. I've submitted diagnostics so if someone could take a look, it'd be great: 141876953 Thanks!

Since this keeps going around, I did a good test today for the 1 pair that sits on my desktop, from the desktop which is about as close as anyone would get to their units. I started the play of a well mastered album that delivers good sound levels - Buddy Guy/Living Proof. I moved the volume slider on the mac controller all the way to the left till the green light came on at the top of the units and started tapping to the right of the button, with each tap seeing a small movement of the slider to the right. It took me 3 taps to hear something, 4 to know it is music, and 5-6 to recognise the music. I then repeated the same experiment, using the + button on the play units themselves. Essentially, the same result again, using taps and not presses - the latter result in rapid volume level increase. If I had to pick, I would say that the second results were very slightly louder than the first. Only if I had to pick. So, why do so many complain that just one tap from mute using either

I'd love to use a Sonos One in my garage where I do all kinds of stuff—the messiest being woodworking. I've got an air filter, but plenty of sawdust can settle. Assuming I don't care how gray the cloth cover looks from all the sawdust, will the Sonos One be able to have a long life in such conditions? I'd position it high and out of the way, with mostly just the front exposed, so the dust is can be minimized. I can also clean it regularly with compressed air. Any thoughts on the One's survivability and how I could protect it more? The only reason why I'm thinking about this is because of what I've read about the One's resistance to moisture. I figure if it can keep out moisture, it can keep out dust! Thanks in advance!