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User835107
Contributor I
July 28, 2014

Why won't the white indicator light turn off on Play 1?

The white indicator light won't turn off on the play 1 in the master bedroom. I have tried different controllers and they are all set to off. Please help.
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10 replies

Max P
Max P
Sonos Employee
July 29, 2014
Hi User835107,

I noticed that my colleague Morgan is currently assisting you (reference number 140728-000029).I’ll close this post to centralize the channel of support.

Thanks,
Max
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Didier X
Lyricist II
February 4, 2016
I have the same problem.
White light is on 24/7 in the bedroom.
Please, what is the solution? I can't find it on Sonos site.
Thanks.
D.
ratty
ratty
February 4, 2016
Toggle the “White Status Light” under “Room Settings” in the Sonos Controller app.
Didier X
Lyricist II
February 4, 2016
I had figured this RTFM out when I first installed the Sonos system!
I have several speakers, "White Status Light" is unticked in the settings of every room, but the light stays on in the bedroom.
Swapping speakers around is not a viable options as they are all in bedrooms.
Paulw123
Paulw123
Virtuoso
February 4, 2016
I noticed that when I put 2 play1s in to a stereo pair, then split them back again, that the light setting was re-set and I had to go & turn it off again. Might do nothing for you, but if you turn them on/off in pair it might do something.....or not... let us know ;O)
ratty
ratty
February 4, 2016
I have several speakers, "White Status Light" is unticked in the settings of every room, but the light stays on in the bedroom.
Is it actually green? Zero volume or mute will light the LED green.

Look in About My Sonos System for the IP address (x.x.x.x) of the bedroom player then point a browser to http://x.x.x.x:1400/status/jffs/localsettings.txt. You should see LED: [Off].
    Didier X
    Lyricist II
    February 5, 2016
    I unplugged playbar and all speakers, reconnected, factory reset, re-installation.
    Light gone at last.
    James-H
    Lyricist I
    March 15, 2018
    I have several speakers, "White Status Light" is unticked in the settings of every room, but the light stays on in the bedroom.
    Is it actually green? Zero volume or mute will light the LED green.

    Look in About My Sonos System for the IP address (x.x.x.x) of the bedroom player then point a browser to http://x.x.x.x:1400/status/jffs/localsettings.txt. You should see LED: [Off].



    Haha, thank you! Had this last night and was driving me insane - have just started muting speakers (7 PLAY:1 set up) instead of grouping and ungrouping all the time!

    SONOS - muting speakers overrides your Status Indicator Light setting!!
    Airgetlam
    Airgetlam
    March 15, 2018
    I thought the button was a pause button, not a mute button?
    Bruce
    Ryan S
    Ryan S
    Retired Sonos Staff
    March 15, 2018
    The green light on the middle LED is a mute indicator, and the original PLAY:1s did ship with the Play/Pause icon, they never had the old mute icon. Though some of the original beta versions did have the mute.

    In either case, if you're seeing the green light on a connected speaker it's almost certainly muted (or volume is at 0), this isn't disabled if the status LED is turned off. That feature for turning off the LED is just to disable the normal resting white LED of "on".
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