Skip to main content
adrianc
Contributor II
March 14, 2018

Sonos Breaks Network

Hi There
Cisco network, goes to a mini switch in room. As soon as I plug in a Sonos Bridge or Play 3 speaker the mini switch crashes and nothing thats on it can see the network. I have swapped the mini switch. I can not swap the main Cisco unit.
I have to reboot the mini switch and remove the sonos device to restore normality.
Please advise
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

ratty
ratty
March 14, 2018
Do you have more than one Sonos device wired? If so see here and here.
    adriancAuthor
    Contributor II
    March 14, 2018
    Nope. Nothing at all. New system. Doesn't matter what I plug in from sonos it immediately eats the switch. Have not even configured the system.
    ratty
    ratty
    March 14, 2018
    You plug in one Sonos device, power it up, and simply doing that crashes the switch?! What switch is it?
      Keith N
      Keith N
      Sonos Staff
      March 14, 2018
      If plugging Sonos in crashes the network, sounds like it could be creating a broadcast storm. We will certainly need a little more information about the layout of your local network including make and models of the switches you are using. Thanks!
      Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
      Terms & ConditionsAccessibility statement