Speakers

I'm thinking about buying a stereo pair of either Play:3 or Play:5 & eventually adding a Sonos Sub. For best fidelity, is it necessary to go with the Play:5, or will the Play:3 suffice with the Sub handling the bass? Thanks, billiam

I may have set something up wrong, but really disappointed in the sound from Beam for listening to music. Thought I'd replace a Play 3 in the family room where the TV is with the Beam. Sound from the TV is pretty good on Beam, but not really hearing much separation in limited listening so far. However, sound when playing music is clearly not as good as from my Play 3 in the same room - really feel I'd be taking a step backwards by using Beam for music and now becomes a more expensive sound bar. Is there some different type of setup or designation for music listening vs TV?

Hi, I’ve just realised that one of my of Play:1s isn’t working. No sound or control. I’ve trying unplugging and no white light on boot. I’ve tried the cable and socket of the other play:1 in the pair and nothing. It’s dead. How can I get support from Sonos? It’s years old so out of warranty? Have I any other options but to by a new one? Thanks Darren

The lights on my two play5’s and my beam stay on now. Is that supposed to be? Or is there something I’m missing?

So we had a Sonos 1 in our living room and bought the Beam, idea being to sort the TV sound out but also use it as an extra speaker in the living room. From what i gather, the beam has to be as a separate ‘room’ (we’ve called it ‘TV’) and I can play music through it when the TV is on - the TV image still plays in the background. But I can’t work out how to play music through the beam whilst the TV is off?? Any help appreciated! N.B. That we only have one Sonos 1 and it’s not set as surround! Thanks

I only have one "room" showing on my app - TV sound bar. I have lost 6 other rooms. Please give me simple advice (I'm not tech savvy). Thanks.

When will Sonos and Spotify work together to remedy this issue? Am able to play any other service fine without interruption. Only Spotify gives, "cannot play track..."

I have a Pilates studio that offers group, instructor-led classes. I am told that the Shure Mic Fitness Headset Microphone (Shure BLX14/SM31-H9 Wireless System with SM31FH Fitness Headset Microphone, H9) can be set up to play over our Sonos wireless speakers. I am told I may need another part because the Sure Mic needs to plug into something (it has an XLR Mic cable connection). What do I need in order to make this work? Thank you very much!

Hi, If i add a sub to my beeam bar, will the beeam change on what frequencies it plays? /robert

I cannot figure out how to switch to playing music from watching tv on my beam by using Alexa. Can anyone help out?

I left my Sonos Play1 out in the rain for three days.  It still works.  I can't believe it.  Yes, I am a moron.  That said, I really need a Sonos outdoor speaker, because I am 100% sure I will leave my Play1 out in the rain again, and I don't know how many lives it has.  I'm actually quite surprised there isn't already an outdoor Sonos. 

When are Bluetooth and outdoor speakers going to be available?

Sonos, Please post the BTU and typical in-use power consumption specifications for your product !

I have purchased a Play 5 on, as I wanted to just plug in my iPhone and play through the auxiliary input (I liked the sound quality and will build on the system later). The salesperson in the store told me I could do this. I have wifi but no router, and purchased the speaker only (none of the other 'bits'). However, when I've plugged the iPhone into the aux in, nothing happened. The light flashes but nothing plays. Is it not just plug and play? Do I need to set something up through a network first?

Hello SONOS, I am the victim of falling in love with your products and despaired at the same time that only some are manufactured in white. Please, oh please, start making and selling white editions of your products - and from the heat on the forums about this, you are potentially missing out on a lot of money as there seems to be a lot of interest in this. Please hear us out.. Help us help you to promote SONOS to the next level of Customer Caring. Best regards, Jesper

I was wondering if it is ok to turn the power on and off the Sonos One? We have them hooked up outside on our Patio through our porch light with two power plugs and don't want to leave the light on all the time. (Older house with no ouyside plugs).

Hi, I just got a Play 1 and after few days of research, I understood that the basic function of having ANY sound of my computer, played to the Play 1, is not an option (yet?). However, I also found that the "Stream What You Hear" (SWYH) software can partly help, and stream the sounds to the Play 1...but with a delay. So for the moment, movies/youtube/videos... are not suitable because of that delay. However, I would like to test the "streaming" feature of "SWYH" but with TuneBlade, as I think they handle this delay issue in a better way (from what I read, the delay can also be due to the AirPlay technology). So my question is the following: to link the Play 1 with Tuneblade, I need the ip/port of my Play 1 in order to connect them together. Here is attached below a screenshot of the parameters of TuneBlade. In "type" I can select "Speakers/HiFi receivers" and "Shairport". I know the IP of my Play 1, but I can't find which port number to use. I tried 80, 443, 1024 ... with no success.

Have a similar problem that has been reported - turntable through line-in to Connect is suffering constant drops out. I've tried all the suggested fixes (change the line-in setting to AirPlay device; Level set to 4; check on room interference etc, etc.) Need some help.

My order says "delivers by July 17". Does this mean it will be shipping in the next few days and I could expect it on or before July 17, or are they shipping it next week and I would receive it 4-5 days later? Just curious, and somewhat excited!. Thanks

No Sonos yet, but soon. I have a large rectangular (not square) loft room. in one corner, there is a TV. in the other corner is the kitchen. all one open room. I just pre-ordered a Sonos Beam and ordered one Sonos One. The Beam will go in front of the TV. Ideally, the One would go into the kitchen on the other end. I could purchase another One and place it in the middle of the room, if need be. I would like to hear good TV sound with some surround sound when I sit down in front of the TV, and use the system for music (amazon music unlimited) when I am cooking. in this sense, the One ( + One ) should not always act as surround speakers, but there are cases where they should behave as such. the system could be smart and figure out what the speakers should be from the input source, or I could use voice commands. how should this be done? advice appreciated.

I wanted to ask how many 8 OHM speakers I can connect (using a speaker selector to match the impedance) without overloading the amplifier (assuming I occasionally would play them all together) or degrading the sound. I understand sonos recommends a maximum of 4 per amp, but wondering what's the max I can get away with without degrading the sound too much. Ideally I'd like to connect 8 in-wall speakers to a single Sonos AMP. I'm not an audiophile nor do I listen to my music super loud (rarely, if ever happens) but don't want it to sound like a tin can either. Also, assuming I use the speaker selector to impedance match, do I run the risk of damaging the AMP if I connected 4 pairs of speakers to it? Any suggestions would be greatly appreciated!

So iOS 11.4 is now released to the public. When can we expect it on the Sonos line?

What are the steps for connecting Play:1 or Play:5 to Apple Home?

Sonos 5 and 3 were playing fine before I switched my router. They no longer stay connected to the new WIFI as soon as I remove the ethernet cable. I have updated the network and password already but it's still not working. Diagnostics number 670838226

I recently upgraded my router and it allows me to see internet usage by device, by hour. I have 3 Sonos ones and noticed that 2 of them consistently use a little over 1 MB per hour (450KB down, 700KB up). The third one only uses 50KB per hour. All three of the speakers are in different rooms with the only difference between the high bandwidth and low bandwidth being color (the low speaker is white and the two high use are black which I am very certain is not the reason for bandwidth use) and that the microphone is turned off on the two with high bandwidth use. I don't understand how having the mic off would increase bandwidth use (I would think it would be the opposite). I plan to test them tonight with the mic on to see if it changes but thought I would see if anyone has some insight into what the devices are transmitting?