Spaces & Setups

I just got my new Arc and Dolby Atmos sounds amazing, but I noticed that all other Dolby formats show up as “PCM 5.1” when using my Apple TV 4K.  Switching the formatting back to Dolby solves this issue, but means I’m having to constantly tinker with the Settings to get the right Dolby surround for the right movie/TV Show.  Has anyone else had this issue and is there a better solution?  Is Apple aware of this issue?  (Everything, including my Apple TV app on the Sony TV works flawlessly in switching formats, so this is an Apple TV 4K issue only.) 

I have many Sonos speakers, amps, etc… I may have a Sonos problem :)One of my older systems is a Sonos:Connect that runs into a Sony consumer receiver which then powers 4 outdoor speakers (rated at 125W each). The problem I have with this system is that the receiver times out, which means that every time I want to turn on the outdoor speakers, I have to manually flip the receiver on. Boo!I installed a couple extra outdoor zones, which are powered with the new Amps which have enough juice now to power my other outdoor speakers.So, my options now seem to be replace my existing Connect/Receiver solution with 2 Sonos amps ($700 ea), which now have enough power per channel to run everything. Or, I find a receiver that doesn’t auto-turn off that is less than $1400 and keep the Connect. Of course, the other problem is that the Sonos amps are all back ordered until August, so… yeah…  Anyway, looking for receiver options, suggestions?

Not sure this is the best place to post this……..but where do you post or submit Sonos feature requests?  I have been a long term Sonos user and have a few recommendations for features.   Please let me know if there is a better place to submit or post these…….where they are most likely to be voiced to Sonos representatives who may act if enough people suggest?  The first, is to suggest that the Tunein service allow sign-in so that you can use the Sonos App to listen to TuneIn Premium if you are paying for this anyhow.  I have seen requests for this going back at least 10 years, but Sonos does not seem to have ever added this.    I believe newer services similar to Sonos have added this, such as Bluesound, and see no obvious reason why this would not be relatively easy to implement.  I do think they should implement their own Sonos app for Apple watch I do think they should add a Sonos Controller app for Android TV so that Sony and other Android based smart TV’s can show what’s playing o

I’m hoping I’ve missed a really simple solution but I can’t find it.I’m loving listening to all my sources of music together on the Sonos app in my house, But when I leave the house and go walking with my headphones on. I’d like my phone to carry on playing the album/playlist/mixcloud show from where I left off.The Mixcloud app on Android for example doesn’t seem to carry over where I got to in a show on the Sonos app if then start listening directly on the app on my phone. Likewise albums / playlists.I have to use MediaMonkey Android on my phone separately to listen to the same playlist I was listening to on Sonos.I’d also like this functionality so I can switch from listening to Sonos speakers in the house to headphones at night.At the moment I’m living in a parrellel universe of Sonos Speakers and Headphones Just having the Sonos app play locally on your phone would surely solve all this?I have a 512GB sd card on my phone and I would be happy to upgrade to a 1 or 2 TB if it solved t

I am having intermittent connection issues with my Sonos Arc.  It has been connected to my LG CX for around 2 years now, and I had zero issues until around 1-2 months ago.  And it seems to be getting worse by the day.  The surround sound speakers and subwoofer keep disconnecting on their own.  And sometimes, even the Arc itself goes completely mute.  I check in the Sonos App and everything is still technically connected just fine.  So it’s not an App issue or me needing an Amp.  When I unplug the Arc and plug it back in, that usually works.  However, within an hour or so of watching tv it goes out again.  Can someone help me please?!  I imagine there is an issue with one of the latest software updates from the LG, Sonos, or AppleTV 4K.  However, I have no idea which item(s) is causing the issue.   This is extremely frustrating when I’ve paid over $5k to have a fantastic home entertainment experience!!!

Hello everyone,I picked up an HD Fury Arcana and decided to try out Dolby ATMOS with my Beam Gen2.  I’ve connected per instructions and recommended HD Fury cables (Apple TV out to Arcana in, Arcana eArc out to Beam Gen2).  When I view out ATMOS enabled content i.e. Avengers Endgame, Shang-Chi, Sonos S2 is showing airplay and ATMOS?!  In Apple TV settings, it is showing ATMOS available for audio output, so I am wondering if something is amiss here since there is a lot of discussion about airplay not transmitting ATMOS signal?  Appreciate any feedback on this, and to be honest I’m not clear why S2 is showing airplay at all given the wired connections.Thank you very much,Tim

I'd like the ability to select a My Sonos playlist, and have the system remember my playing preference for the playlist in terms of shuffle, repeat, crossfade or none. Example scenario. The following 3 are added to My Sonos for ease of access via the app.1. An album by Counting Crows. I want it played in order as the artist desired. No crossfade.2. Classical Christmas from Spotify. I want this shuffled with crossfade.3. Sleeping white noise from my local music library. I want this single track repeated with crossfade. I'm quite sure this is currently not possible, so I'd ask Sonos to make it a feature. It could be something like "Playlist Options" after it's been added to My Sonos. Thoughts? Suggestions everyone? Thanks!

So I got a Sonos Roam as a gift. Issue is I have a full S1 system (several Connects and Connect amps) that are only S1 compatible.The Roam is only S2 compatible.so figured I could download the S2 app and use that app with the Roam and the S1 with my existing system But it won’t seem to let me and keeps kicking me out to the S1 app (where the roam won’t work). Can’t I use two different apps on the same phone to control the two different systems?  

Hello, I’ve had my arc and sub gen 2 and two play one sl for a while now probably at least a year and I’ve had the same arc issues as everyone else, but it’s been pretty much problem free for the past 6-8 months. But recently a few days ago my sound will just cut out while watching something, I’ll try to switch inputs and do other light troubleshooting to no avail and then the sound will come back on in like 10 minutes. It’s happened watching Hulu at first then watching Apple TV+. This is through an Apple TV 4K. Not the latest one but the one before that. But when the sound cuts out I can still play music through my system via the app. But I played the music and then stopped it and tried to play the tv and the app didn’t immediately switch back to showing tv as the input. I also have an lg cx and I tried to play content directly through the tvs os instead of the Apple TV and there was still no sound. It’s been happening about once a day lately. Any suggestions are appreciated

I bought a New Samsung TV and Sonos ARC Soundbar last week:  Samsung TV Model QE65Q95TATXXU Software Version : 1115.5 Connected Sonos Arc to the eARC port 3 on the TV and the Arc only delivers any sound when the eARC is switched off (no Sound on Automatic). The Sound output on the TV is only recognising the ARC as connected to HDMI when it should recognise it as connected to the eARC HDMI port. The Dolby ATMOS compatibility button makes no difference when on or off. Pass through setting makes no difference. Dolby Atmos (DD+) is recognised by the SONOS App when playing directly from Netfix App on TV, this means the TV and SONOS ARC are not talking to each other and not recognising the eARC signal (it should say DOLBY Atmos not DOLBY Atmos DD+). Checked all connections and have rebooted both TV and Soundbar with no success Not ideal when the TV and Sound Bar cost over £3500, I just want it to work and thats what should be delivered by SONOS. Spoke to SONOS Support (Xander P) and the

Bit disappointed with the playlist choices on Sonos Radio HD, nothing further back than the 80s as far as I can find. Do you agree?

I have my Beam connected to my home entertainment center, which happens to be powered by a PC. It works great except that if the computer is silent for 10 minutes, Sonos switches off of TV input. Switching it back manually is frankly a PitA - I set it to TV input, and I want it to stay that way until I change it.I know many use the default “autoplay” setting so if TV sound is detected it switches to TV input, but that means anytime anyone messages me my music cuts out if I’m playing a song from the app or by voice. Plus there’s a delay while it switches back, which an obnoxious and leads to missed messages. Again, I had Sonos stream music, and I want it to stay that way until I change it.There were several requests some years ago about this (eg https://en.community.sonos.com/home-theater-228993/playbar-tv-source-timeout-6734339), but at the time the answer seemed to be just “it’s fixed to timeout to 10 minutes and you can’t change it.” Is there some reason we still can’t override this

We’ve got a Frame TV, so the whole idea is that the TV is more or less camouflaged on the wall by a frame and other artwork. The sound on the TV is fine, but I would love to be able to use the Five speaker in conjunction with the TV sound. Unfortunately the Five would require another sound bar first, as it doesn’t have enough connection options on the unit. Does anyone else have workarounds? Or also have this use-case where they’d like more ways to connect the Five?

The Verge strikes again.   https://apple.news/AdQS3Wm0FRcW1ikpGf1t_NQ

Hi. I am hoping to mount my Sonance Outdoor speakers around my yard, using some type of in-ground pole or stake for mounting. Is there a brand/model that is recommended for this? Thanks.

Sonos PLEASE add aplikation to full 5.1 / 7.1 … its simple add right + left Front speakers to soundbar!!!!!

Hello, I’ve recently switched my TV to a LG OLED C1 77”.Coming to this from a samsung Q60 QLED on which Atmos and my Sonos home theater (Arc+Sub+2xOneSL) was working fine.After setting up the new TV to the wall I found out that atmos isn’t being passed to Arc even after enabling the different settings.Audio output: Pass Through (Also tried Auto) eArc support: Enabled (Also tried Dolby Digital +)Reproducing an Atmos enabled content from the Netflix native app, the Sonos app shows it’s playing Digital Plus 5.1 no matter what settings I try.Already tried plugging everything in and out and tried a few solutions from reddit such as turning eArc on, unplugging the arc and enabling when plugged back.Cause of the wall mount I can’t double check what HDMI port the Arc is plugged into but I’m pretty sure it was port 2 (even though all the ports on TV support 120hz and Earc) 

I have 6 Connects in my house (plus one amp and one Beam).  Sadly, I now wonder if I have put my bet on the wrong horse.  One of my Connects ar connected to at 12 channels amp, powering the 6 pairs of 3rd party in-ceiling wired speakers covering my kitchen- and open area.  Now I feel I really need one or two subs in this area. But silly Sonos does not let me connect a Sub with a Connect.  Does anyone have any suggestions on how to solve this problem?  Could I buy a One and pair the Connect, One and Sub to be controlled together as one area?  Could I somehow connect a new Connect to a 3rd party amplifier and a 3rd party sub, and pair the two connects together?Is there any way to use a Sonos Amp to power my 6 pairs of speakers, for then to pair the Sub with the Sonos Amp?I invested in Sonos because it was supposed to be simple :(

Hi There. I had some great support yesterday about setting up my LG C1 new TV with my Arc soundbar. Apple TV now plays Atmos content and my app shows that the Arc is receiving Dolby Atmos. So far so good.My problem now is that when trying to play a film, that I know has an Atmos soundtrack, from my Mac mini M1, using VLC ( tried various other programs also),  the soundtrack only comes through as Stereo PCM.I have set the TV for eArc support and Pass through. All help appreciated.Tony  

Current Sonos products in my living room listed below. Is this an optimal surround system system? From what I read, Sonos Ray is a step back in quality, so that is not an option. What components am I missing or is this a decent Sonos setup. Thanks for any expert guidance. Sonos Playbase Sonos Play 1 Sonos Play 1 Sonos Sub (Gen2)

Just received my Roam today. Heads up for everyone as it’s not made clear anywhere prior to purchase that it’s only compatible with the new version of the app.  This means if you have “legacy” Sonos products as part of your set up and use the S1 app to control them you won’t be able to see your Roam as part of your existing Sonos network.  You have to download the new version of the app and then set up a new Sonos system to add the Roam to it. Then you have to add all your music services, any favourites etc etc again to the new app to be able to access them on your Roam.  Pretty s*it experience to be honest, and annoying it’s not made clearer. By having “old” products Sonos doesn’t want me to have in my network I’m effectively left with a bog standard stand alone portable speaker. Struggling to see the benefit of it over a JBL Bluetooth speaker at the moment to be honest (build quality and sound quality aside obviously 😆).  Anyway heads up for those of you still mulling over the purch

What is the range of the Roam in relation to the Amp, using Wi-Fi?   And Bluetooth?

If this is true, I’m not sure what I think about it. I guess there is a market for lower-priced sound bars, and I’m sure the “Fury” would sound great in a small room. The article also mentions that it can be used as a surround speaker in its vertical orientation. That would make for a REALLY tall surround speaker at over 21” tall.https://www.theverge.com/2022/4/21/23035569/sonos-new-soundbar-2022-s36-fury-specs-price-release-dateI was really hoping for a One or Three with an upward firing driver instead.What are your thoughts?

è possibile usare le Sonos symfonisk sia come surround inieme a ark e come coppia stereo per asoltare musica?

Brand New LG 77” OLED TV (OLED77G2PUA)Brand New SONOS ARC SoundbarBrand New SONOS SUB Gen 3My problem (and solution) -After Soundbar installation, streaming services (Netflix, HBO, Disney, etc.) worked fine with soundbar. When I switched to HDMI 1 (COX Box) and select a TV channel on my Cox box, the TV screen would show the channel for a few seconds, then screen would go black for a few seconds, and repeat over and over.After much troubleshooting, I found the solution was to upgrade to the newest COX Contour 2 TV Box. It is a free upgrade for ppl with older boxes (my Cox Box was over 4 years old).