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Me-In-PHX
Contributor I
May 11, 2022

Problems adding ARC Soundbar to LG OLED TV with COX Cable Box

Brand New LG 77” OLED TV (OLED77G2PUA)

Brand New SONOS ARC Soundbar

Brand New SONOS SUB Gen 3

My problem (and solution) -

After Soundbar installation, streaming services (Netflix, HBO, Disney, etc.) worked fine with soundbar. When I switched to HDMI 1 (COX Box) and select a TV channel on my Cox box, the TV screen would show the channel for a few seconds, then screen would go black for a few seconds, and repeat over and over.

After much troubleshooting, I found the solution was to upgrade to the newest COX Contour 2 TV Box. It is a free upgrade for ppl with older boxes (my Cox Box was over 4 years old). 

  

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1 reply

Corry P
Corry P
Sonos Staff
May 12, 2022

Hi @Me-In-PHX 

Welcome to the Sonos Community, and thank you for sharing your findings!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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