Spaces & Setups

I am moving into a new home.  I would like a speaker out side-not wired in but would like to leave it outside.  Inside I would like a speaker in the kitchen, master bath, art room and living room.  Sometimes I will want them all playing at the same time and other times just in one area. What are your recommendations.  Thanks. 

It looks like Sonos is about to sell different color Roams...The file name of the image in this email is “Roam_Colors_Launch.png” 

Other than the quality of sound and assortment of apps, what real services are provided for listeners? It’s a shame the list does not go on, and simply ends there. It’s a product that doesn’t allow use without Wi-Fi and doesn’t have an option for headphones. I’m proud to have persuaded fellow friend from indulging in the same misadventures I have when it comes to buying constrained speakers. Why have rules or limitations on sound?

There have been previous threads addressing voice calls on Sonos; however, it has been two years since any threads regarding voice calls have been open. I think with the addition of the generation 2 Sonos One device that inherently supports Google Assistant and Amazon Alexa it is time for the development team to take a look at enabling voice calling on the Sonos devices that support Amazon Alexa or Google Assistant. I think the community and consumers would react very positively to the addition of that feature, but would also appreciate justification if it is not possible for that feature to be developed at this time.

How can I listen to Qboz in Sonos in Brazil?

It was talked about this product, if it is as described in the leaks, being a good secondary/small tv as well as potentially a rear surround instead of Ones. However, I am wondering if it would be a good computer speaker as well you would just need an optical to headphone jack converter which would be wildly available. Thoughts?

Yandex Music got disabled in the Sonos app and turned my Sonos devices into bricks. No announcements, nothing...just a message that the service is no longer available.I understand that you want to support Ukraine. I get it and there are lots of better ways to do it,  but that has nothing to do with music. Yandex wasn’t even sanctioned by EU nor US.I loved sound of Sonos from the first time i heard it and i even purchased the Beam without checking that it can’t work over wi-fi/bluetooth.

InSubject: Sonos - Here to Help Hi [removed],Patrick forwarded your note along to me as I am a supervisor here at Sonos. Your case has been assigned to our team here at Sonos Customer Experience.Thanks for bringing it up. I will be more than happy to take a closer look at your issue. Do you happen to know the previous case ID of your recent contact with our support in order for me to investigate further? If you have any additional questions or if there is anything else I can assist you with, feel free to reach out by replying back to this email and I’ll be happy to help. Here is your case ID: [removed].Regards,--------------- Original Message ---------------From: [removed]Sent: 5/5/2022 8:43 AMTo: ceo@sonos.comSubject: Lack of service(unable to produce/fill RMA). Good evening, Mr. Spence  I call about a  defective product (Move).  Tech and myself went through  trouble shooting (which he was very poor at his skills reading from prompts).  Which took over 40 minutes.  After trouble shoot

I finally found a work around for playing music on my android phone on Sonos speakers.  I was dissatisfied with using the Sonos app because: 1) Sonos does not sort folders or artists alphabetically (making it extremely difficult to locate a particular artist among 600+); and 2) the Sonos equalizer is too simple (one knob for bass - one knob for treble). The solution is remarkably simple: install the  BubbleUPNP and cast your favorite android mp3 player app, podcast app, or other android audio stream.  I have seen numerous forum inquiries about this issue, but none of the responses have descibed this simple solution. I am so delighted that I can now play music from my phone to Sonos speakers with total ease. 

We have a large investment in our Sonos system, and use the S2 apps on MacOS and iOS/iPadOS (all current OS versions), With the exception of bug fixes and firmware updates, I haven’t seen a single user interface update since its release. Note that while we have an AppleTV (and 3 Apple Watches), we never use either to control Sonos, so I’m not looking for apps on those OSs - just updates to iOS would be sufficient though sync’ing the UI in MacOS and iOS would be very much appreciated.Given Sonos’s premium market positioning (and cost), I expect that at a minimum there would be updates and improvements to the UI, making it more current and better organized like other apps and systems. At least some functionality improvements should be included as well. The app is completely static from the user standpoint. Are there any plans or projects in the works to update the app’s UI and features? If so, can you provide details as to some of the possible changes as well as rough timeline? I’m consi

All of a sudden my controller on my iPhone as well as my pc do not control my sonos system . I have unplugged  all 9 sonos products, rebooted so many times and it still is working intermittently if at all. It is getting frustrating. Do you have a solution?  

Just got my Move a week and half ago, joined with rest of my system no problem.  First issue has been battery dying within 18 hours.  So in trying to fix that problem by resetting it, turning it off for 30 secs per Sonos suggestions, I am now having issue of the Move staying online.  Every time I go to use it, it’s offline.  Once I turn it back on manually, battery is at 85%, so that’s not why it’s offline.  I added a Boost last night to try and ensure my WiFi is stable.  My worry was, it would go offline if it loses WiFi.  Problem still exists.  Looking for suggestions.

On another forum people are mentioning that they’ve had emails from Sonos about their Play1 speakers and that they are now eligable for upgrade…. I never seem to receive these emails from Sonos so though I’d check my system and upgrade information.According to this information, 4 of my Play1 speakers and 1 Sonos One (Gen1) speaker are now all eligable for upgrade and are not compatible with S2 and I can stay on S1 if I like. The thing is, I’ve been on S2 since it was first released so they must be compatible. I’m quite confused now!!  

Am I the only new user who thinks that Sonos speakers will not work with Youtube is something I should have known about before I wasted my money on the damn thing?

We have a Samsung Frame TV (which has a One Connect Box) in our Kitchen and we have Sonos amps located in our Garage which has the AV rack. The Kitchen has ceiling mounted speakers which are driven by the Sonos amp. What I would like to do is to have the TV’s output sent to the Sonos amp. I have 1 CAT6 cable that runs from the AV rack to the TV where it is plugged into a switch and from the switch, I have a cable that goes to the back of the One Connect box and another to the SKY Q box. The Samsung One connect box also has a Optical Out so can I use this output and provide the output to Sonos using the ethernet cable and some Ethernet connector. However, this means that I cannot use the ethernet cable for anything else. In reality, I should have run more cables but it is too late now. 

Hello all! I’m building a Ramada in my backyard and need to power four ceiling speakers. They’re rated at 140watts and 8ohms. The scourge will just be my phone or an Elena device. I like my neighbors to hear my music. Any help would be great. Thank you!!  

Hi all!Once again today I was disapointed in he sound of simple stereo pcm signal on my playbar, play 3s and sub. Over 60 percent volume, tiny, tiny sound. Why the Sonos engineers can not enable the feature of simple stereo? Four speakers in my playbar become left and the other four right channel. I want this so badNeven

Hi there,I am getting ready to do a big back yard landscaping overhaul. Part of the upgrade is to replace the old 2 pool speakers that were behind the two vents in the attic that faced the patio and pool…Those vents are going away and I was planning on mounting the 2 new outdoor sonance speakers under the eaves in slightly different locations as I don’t want the new speakers to be hovering over my new doors. Attached is a pic that I marked up… you’ll see where the old and new are going to be. I have two questions:Is having 2 outdoor Sonance speakers going to cover the area over the pool and patio? The Sonance speakers are just about the same size as the old ones that were 20 years old so I am assuming it’ll be great.   Does the Sonance outdoor speaker have True Play and can I adjust the EQ?Any feedback would be greatly appreciated. Thank you!Derrek 

Sonos Europe me debe 4.808,94 € del pedido 103755494 que pagué con VISA y que anularon sin motivo. Solicito ayuda de algún responsable serio de SONOS para que me ayude a recuperar mi dinero.He hablado muchas veces con Sonos Europe en Holanda,  con el señor EMILIO, y también les he enviado multitud de mensajes, pero no me devuelven mi dinero.Ruego que me ayuden.Soy Ramón García BernasconiResido en Madrid, EspañaGracias. Moderator Note: Modified in accordance with the Community Code of Conduct (Name, address, email and tel removed)

I have the track showing from My Cloud but not sure how to shuffle tracks as I could with old NAS

The Sonos app sucks. Either it can’t add songs to my queue or it can’t even Airplay my Spotify onto my Soundbar. Most useless products ever. Don’t do it.

Thinking about expanding my Sonos system and looking for adviceCurrently we have Sonos Move which lives in the kitchen and follows us to patio/ pool as well.  However there are many situations when we would like to have music in the kitchen and patio at the same time.  So I’m considering 2 options. 1.) buy a new Move that will live in the bedroom. When we want music on the patio we will bring this one out and still have the original Move in the kitchen. 2.) buy a new Five for the kitchen and shift the Move to the bedroom/ patio duty. Any recommendations?  How much better would the sound in the kitchen bee with a Five vs Move?  Will the Five take up significantly more counter space in the kitchen?  Anything else to consider?

I noticed today my pair of Play:3 speakers have lost 5 rubber feet. I would like to replace them to keep the devices stable. I called support but was told the product is no longer made. I had hope Sonos still carried leftover replacement parts but the agent said they don't support that product anymore.It is a unique part that fits in cutouts within the Play:3 speakers. Does anyone know where I can get these uniquely shaped replacement parts?

I first had this issue with my Apple TV 4K (gen 2), LG C1 TV and Beam (gen 2) when I initially set it up months ago, after weeks of playing with settings and some TV and Sonos software updates it started working correctly. However recently the issue reoccurred, after spending hours messing with the settings and thinking it was an LG TV issue I tired the settings below, specifically the last one fixed the issue for my setup. Hope this helps someone save hours of frustration. Please let me know in the comments if it helps with your setup.LG TV Settings -> Audio -> Advanced -> Audio Format, for all 4 HDMI: BitstreamLG TV Settings -> Audio -> Advanced -> Audio output to Direct Transfer/PassthroughLG TV Settings -> Audio -> Advanced -> Share TV audio mode (TV Sound Mode Share) <— This fixed the issue for me

It is 2022 right now, anyone else order a arc around the second week of January and have had their order shipped? I got a estimated ship date of 1/21 back when I ordered it, but all it says is order is placed and it’s backordered. Today is 2/3 already. It shows Backorder — Estimated to ship March 25,2022 on website for black color arc!  Will I get my order soon tho? Thanks!I also ordered the white color sub and the estimated ship date is 2/4. I don’t think they will ship it on that day.