Sonos Roam does not work with Sonos S1 App

I’m just a user like yourself,  but I really don’t see the point in exchanging the Roam for a ‘poorer sounding’ Bose portable speaker, which will also just work separately from your S1 Sonos system anyway. That’s not achieving anything other than cutting off your nose to spite your face.

It makes more sense to return the Roam and forget having a portable speaker altogether or just stick with the Roam running on S2 alongside your S1 system.

You would only need to add an Airplay2 capable device to your S1 system to be able to stream audio to both S1/S2 - and these things collectively make the Roam far more appealing than switching to a Bose portable speaker. 

Anyhow the decision is yours. 

What else could Sonos do? Longer term users are inevitably those with devices that cannot keep up with the most recent features.  'Legacy users' can still do everything they could when they bought the products, and more.  But this is all discussed ad infinitum in other threads.

As @Ken_Griffiths says, you .must do as you wish, but there is zero sense in your posts.

Thank you John for sharing your opinion...

I had to retire a perfectly functional Android phone because the service providers are turning off the cell towers that support the phone. Regardless of the tower situation I would have retired the phone anyway because it could not be updated to run applications that I need for work. I’ve had similar issues with older iPads not being able to run current software needed for work. And I had to retire functional computers because they did not have enough resources to run newer operating systems and programs.

The public accepts, appreciates, and demands the feature and performance upgrades of the newer technology.

The attitude is completely different for audio equipment. Here it is buy once, stay compatible between new and old, and play forever. 

It’s also generational. For the young generation those old audio “boxes” are ridiculous old artifacts used by their parents and grand parents -- music belongs in the pocket. For the audio equipment producers those older people will never be customers as long as their “box” continues to function. It’s a tough business selling forever “boxes”. Most of the traditional audio companies from the 60’s, 70’s and 80’s are gone or have transformed into something else.

We’ve had technology revolutions before. Leaded gasoline faded away, glass TV picture tubes and the supporting broadcast technology have faded away, VCR’s faded away, generations of business and personal computers have faded away, only audio technology is forever.

Sorry ...android phones retired!....leaded gasoline!!!!

Is this some sort of Sonos excuse company?!?

Really rather amusing to read

@LNB123, I don't understand how Sonos is supposed to make a unit work on S1 that didn't even exist when S1 was last updated?  How is S1 supposed to support the Roam when 1) It doesn't know what the Roam is and 2) It cannot be updated to know what the Roam is?

Well thank stinks! I’ve been a loyal Sonos customer since 2010 and have just bought a Roam and wireless charging base for well over £200 only to find it wont work with my system and that Sonos are not supporting their old products and that I need to buy everything again and “upgrade” to “Sonos 2”. I’ve no idea what to do? Perhaps return my new Roam for a refund and look at alternative systems? I feel no loyalty to Sonos and my intended soundbar purchase definitely won’t be Sonos now.

It’s so sad - like a betrayal.

I don’t understand why you need to upgrade anything here, just install the Roam to the S2 App and use it as intended, as a portable speaker. It doesn’t need to use your S1 setup at all.