Spaces & Setups

We used to be able to search our NAS libraries by genre (as well as other tags)Is this still available?If yes, how?If not, will that capability ever be restored?

After years of using my fantastic Cocktail Audio X12 Music Server with Sonos we got the new app. After a year of update after update, I still cannot add my Music Server to my Sonos system. I am looking for help, and also now looking at different ways of playing music from my server. Sonos is going in the bin next year. Merry Christmas!!

Why is my Echo dot playing on my Sonos speaker when I tell it to play a song? I haven’t done this on purpose. As an example, I say to Alexa, Play Kenny G, and it starts to play on my Sonos speaker in the other room. How do i stop this and have it play on the Echo dot?

I can’t believe Sonos Have suckered me again. From all the descriptions on the shop website I believed Ace headphones would connect to my Sonos network. I have now discovered that they are no more than Bluetooth headphones. I cannot access my music library which was the whole reason I bought them for. I have spent three hours this afternoon speaking to support Only to find the advisor, knew virtually nothing about the headphones and had to be told by a colleague eventually that it was impossible to connect. Do not buy this product if you think it has anything to do with the Sonos home system.

Why is it not possible to search for a song? When I look i can see the album cover: a scrub bar: a volume bar and other items- but no search- the old app let you search for a new song whilst listening to a tune... I have to back out of the screen 2 times to search... terrible... and the lag! Terrible 

Waited for some time like many with Sonos products for the app update. I can finely use this huge investment I have made in Sonos again like so many have. All systems go and just in time for Xmas and I might just re invest in the the new Arc.A word to Sonos I made a big switch from Bose to Sonos because in my opinion you had the edge but something like an app renders it almost useless and on that note all the best to everyone. 

I have headphones for my existing TV that come t via a standard red/white audio cables how do I connect it to the Sonos Arc SL while watching TV

I'm unapologetically repeating this topic because the answer 6 months ago was to wait for app updates. Surely 6 months is long enough to wait for basic functionality to be restored so can we at least have a forecast when we'll get it back please?POV: It's a well known adage in software development that you should never throw it all away and start again because you'll spend years getting back to where you were and rediscovering why each weird bit of code worked the way it did. Very sadly Sonos didn't know about this😥😥😥😥

I have an Arc soundbar connected to a Sub and 2 Sonos Ones... but I don't know if I should replace the Sonos Ones with two Five speakers that I have in another room to improve the sound experience of the system, or if the Fives would actually be redundant or wasted in that system... and if that's the case, it would be best to buy two Era 300s for that TV room audio system... what do you think? A. Leave Arc + Sub + 2 OnesB. Use Arc + Sub + 2 FivesC. Use Arc + Sub + buy 2 Era 300

Do any of the Sonos Speakers produce sound in stereo on their own or can I only hear stereo with two paired speakers? In either case which is the best to choose?

We have been more than patient. Younsold us these headphones with two big selling points...the audio swapping with our home entertainments systems and truecinema. You ha e been silence forever on the truecinema and now have removed it from the web page. Removing it doesn't make you not reliable to give us what you soldnus on. Knock off the Ultra updates and put priority to devices you sold half a year ago and have not made whole yet. A class action lawsuit sure as hell isn't going to help your image. 

Hi all. I cannot connect my Sonos ACE (actual version: 3.1.5-2323a694e) to my LG C4 (WebOS version 23.20.38).Can someone tell if it is not posible? I don't have a sonos soundbar. Thank you very much. Regards,

I own 12 Sonos products in my system and love the hardware.  The interface, however, is lacking.  There are three tv sound bars including ann arc, arc ultra, and play bar.  They work fine as soundbars driven by the optical cable on my tv’s.  But since the app update some time ago, none of the other items work.  It’s all software issues, but without a,way to use the speakers, what’s the point?  It may be time to rethink my approach to audio in my home.  RIP Sonos.

I have a full Sonos system in a large house, but now also own a small condo.  I want to move one Sonos 5 speaker to that condo, effectively creating a new system.  But the app isn’t finding the speaker on the condo’s WiFi.  What do I do?

Hoi, ik heb onlangs een Sonos5 gekocht wanneer ik die toch eens samen met de home cinema laat spelen (muziek) dan heeft de 5 een vertraging. Krijg in die weg? Moderator Edit - Translation by Google: Hi, I recently bought a Sonos5 and when I play it together with the home cinema (music), the 5 has a delay. Get in that way?

At last Sonos seems to have fixed the delays when using the volume slider and for start/stop buttons. It was incomprehensible to me how an audio company could release software which had such delays.  Yes there should be a small delay as they buffer on play, but stop or mute should have been instantaneous. This latest update fixes the responsiveness fo EQ settings too. But why they bury these settings so far from the volume controls is still a pain 

Folks .. I've just spent almost a week sorting out my Sonos system and resolving issues. Some of this info might help someone. Especially if you don't have time to read 100's of articles online. Ironic I know!I initially had S1 and S2 setups. S1 - 2 x Play 5's as a stereo pairS2 - Playbar + Gen 1 Sub + 2 x Play:1'sIssue 1 - never managed to connect both Play1's as rear surrounds Playlists not able to share between S1 & S2Fed up with latest S2 app .. appalling!Decided to downgrade everything to S1Tip 1: Sonos says to reset every speaker BUT instructions say to hold join button until flashing red & white etcWent round in circles until one time when I held it longer until I got green flashing lights .. then it worked as expected.Tip2: (Should maybe be Tip 1)Keep your S2 app so you can downgrade to S1 .. (same holding join button much longer trick also helped with this.)Tip3: Gave up with using Rear surrounds so now using Play1's as a stereo pair in the main TV Room group. Tip4: mo

I am streaming Spotify through a Connect to the aux RCA jacks on a Yamaha receiver and the output is not in stereo,  verified by playing a left/right channel test track.  Both channels play through both speakers at once.  The test track works through headphones plugged into the phone.

Play 3 device. Both myself and husband linked. Both have Amazon music, mine is unlimited. Husband system owner.whilst Amazon music shows on content and can select, it won’t play choice (plays other random choices instead). I don’t know if it’s my unlimited account or not. Sonos radio works but other than that cannot chose any music.  can I log in using system owner (husband) to add content? Is there an additional unlimited function. If so will I be able to use it if log in as system owner who isn’t me? Not sure if linked to email or just can use from device if logged in. 

Are any new sonos equipped with Ethernet?

Previously, when I am playing a track from a Pandora station, Sonos displays <song title> on Pandora.  Now it says <song title> on Napster.  What caused this change, and what does Napster have to do with my Pandora service?

Hey everyone, I have a question…Can you have 2 era 300 at the front next to the Arc and have 2 x era 300’s at the rear along with two Subs?

What I want to do is (or should be) very simple. I want to be able to browse my local library, choose a folder, and play the music in that folder and it's sub folders or add the music in that folder and it's sub folders to the queue.It’s very simple. It's something that some very basic audio playing apps can do. Yet 7 months after the disastrous app update it's still something I cannot do with the Sonos app. PLEASE FIX IT 😡

I just bought the Ultimate Immersive Set with the Arc Ultra, pair of Era 300s and the Sub 4. When I toggle the sub on/off through the app, the bass actually sounds better and fuller with it off. I’ve confirmed the sub is actually turning on/off when I toggle from the app. I've seen some review videos where they talk about not really needing the sub with the Arc Ultra and others saying two subs make a nice improvement, but does Sonos really expect me to pay another $800 for a 2nd sub? It doesn't make any sense to me. Anyone else have a similar experience?

I purchased a Sonos Beam and Era 100 speaker combo as well as a Sonos Mini Sub.  I did the initial setup for each speaker through the app but now the app put the Beam under Living room system 1, the Mini Sub under Living room system 2, and the two Era speakers under Living room system 3.  They are not working together when I watch a movie.  How do I combine the 3 Living room systems so they all work together?