Spaces & Setups

Hi there, I was wondering what’s the proper way to tune the room when you have two sets of speakers in the same room. I’ve got Play 1’s in corners of my Kitchen. I’ve combined these to two stereo pairs and done Trueplay tuning for both. This is not bad, but is there a way to connect 4 speakers and true play them so that all of them would work in… ahem… concert together? (Looks like attaching image didn’t go through so below is a link to the outline of the room)https://www.dropbox.com/s/529ptyhuxkzor58/Screenshot%202020-06-15%20at%2018.46.27.png?dl=0

Hi, my living room is about 25m x 15m, and currently i have two Sonos One speakers in it. The sound is great, perfect really.. But there are slight chnages to the audio levels as i walk around the room. I really want to feel like I'm just blanketed by sound while laying on my sofa. I was considering buying another pair of Sonos Ones and hanging all four speakers from the corners of the room, basically making two L/R stereo pairs... But I'm wondering if this is overkill. I'm not interested in making my music super loud, just want it to be fuller.    Thanks    Thanks     

I have a new Sonos arc, sub, play 1 surrounds, yet I have no idea what sort of sound is coming out of my Sonos system.   it would be really helpful in the Sonos app to have the sound type indicated. I’m not sure why this isn’t the standard - really frustrating and poor in my view. I very other surround system on the market will let you know if Dolby is coming out of the speakers.        

Hi everyone, I just installed my Sonance outdoor speakers powered by the Sonos amp which will be able to provide the sound for my outdoor TV.  I have a fire pit that is a little bit away from where the TV is but in plain view of the TV. I wanted to know if I bought a Sonos move would I be able to pair it with my amp to here the sound of the TV so I don’t have to blast the outdoor speakers to loud that my neighbors will complain? 

I just upgraded to S2 and made a couple room groups, but typo’d and mis-selected some speakers. Is there any way to edit and/or delete a room group in the S2 app (Android or Windows)?

I’m a Sonos user from waaaaay back but I now have all modern devices (Play:1 & One SL) in my system. I’ve had many legacy devices over the years that I have gotten rid of. These legacy devices are not shown in About My System in the Android app. However, in my online account, the System tab still shows 5 of these legacy devices (4 Controller 100s & a ZonePlayer 80), and I’m guessing this is why my app recently upgraded to the S1 and not the S2 app. I can’t find any way to remove these devices myself; can it be done, or do I have to contact support?

Is the wallmount for the Playbar and the Arc the same?

I was looking at this eARC audio extractor - the HDFury  and I’m not quite sure if it would work with an Arc….and it’s too expensive to experiment.   But what I think it does is extract audio AFTER the TV???? I was looking for a solution for a TV without eArc (mine) so I could use a BluRay with Atmos. I think this gadget may not pass Dolby Vision at 4K.  And how does it sync audio & video? Anybody have experience with this? 

I have purchased the Arc to replace my Playbar in a surround sound set up I previously had the Playbar mounted to my TV cabinet that was designed for the Playbar and it sounded great I have used the new Arc wall mount to facilitate mounting the Arc to the same cabinet, the upward firing speakers have a clear line of sight to the ceiling with no obstructions, but i was concerned that the magnetic trigger in the Arc mount may be giving me a false sound stage as its not actually mounted to the wall..? Can you advise please, as i cant see an option in the App to disable this?

Will there be a new Windows app for S2? Will the current Windows app still work if I upgrade to S2?

I had an order in with John Lewis which I hadn’t received confirmation on… after calling this is now showing out of stock so cancelled order to look elsewhere for a launch day delivery. Looks like the launch has been pushed back a week to the 19th June??

I want to add the Audm app to the apps I can listen to on my Sonos system. How can I do that? https://www.audm.com/

Is anybody else listening to Pandora on their SONOS app (PC windows version) in Australia? Because I AM!! Just not sure how or why, so i’m not game yet to play with it’s settings or even log on to the Pandora website for fear of losing it.

The Sonos app doesn’t show up in my notification settings. I’m unable to receive any notifications from Sonos. I would like to have my alarms show up when they are going off in the morning but that appears impossible. 

Does anyone know the bitrate that the new sonos radio curated playlists, ie the new Thom Yorke one, are streaming at? Why can't sonos just add a bitrate to the player and save having to email support all the time! Its such an omission for streaming player. With modern internet there is no excuse for less than 320 streaming in my view.

As the ZP90 is being bricked very soon, does anyone know if the Port is bit-perfect?

I have 3 Sonos play 1’s and a Play 3. Never had any issues before but recently when try to adjust the individual speaker volumes it plays up. For example if I try to turn down the kitchen speaker I pull the bar to the left to lower the volume and it either bounces back to where it was or it turns down the volume for all the speakers the same will happen if I try to increase the volume on one speaker it will either bounce back or turn up all the speakers. Any one know a fix for this??   thanks

DearsFor one of our project we have 4 sonos connect and many sonos s100 play5 in different areas.i am facing problem i have updated my app from sonos s1 to sonos s2 i can see all my sonos connect and can control them very well as well i have sonos s100 play 5 in control.1- We have crestron touch panels in this project and it seems they dont have compatibility for S2  is there a way to roll back the system to S1,can i control s100 play 5 wireless speakers with sonos s1 app..?2- Cant see sonos s100 play 5 on wireless network unless i connect them to a wired one is there any setting to be done as i dont have LAN in all locations of sonos s100 play5.  

I’m looking to buy some Sonos products but I don’t know where to start? I have a: A TV with 2 HDMI IN (NO ARC), 1 Digital Audio Out optical out Receiver with 4 HDMI inputs, 1 HDMI TV OUT ARC and speaker wire connections. A bluray player HDMI A Nintendo switch HDMI Amazon Fire TV My old setup I used wired speakers to connect to the receiver but they were built into my old house and I have moved. So I don’t have them anymore. I want something like the Sonos Beam and maybe another wireless speaker that sits in another room.   How does the Sonos speakers take multiple HDMI Inputs? Do I need another Sonos product? A new TV? A new receiver? 

I took delivery of my shiny new Sonos Arc yesterday. I’ve installed it and plugged the HDMI into the correct HDMI port (port 2) on my LG C9. I’m getting fantastic Atmos from the Netflix app etc however…..as soon as I plug my Sky Q box into HMDI port 1, my tv defaults to the internal speaker and won’t allow me to change the setting back to the HDMI ARC output until I disconnect the Sky Q box. Any ideas? Thanks

I recently purchased the Sub Gen 2 about 6 months ago. I plan to one day purchase the new upcoming Sonos Arc soundbar. With the new Sub Gen 3 releasing, does this mean I will not be able to use the Sub Gen 2 with the new Arc soundbar to create my home theater surround sound?

What I’m hearing so far about the S2 software is making me really think about updating my remaining legacy products - especially the potential about supporting high-res audio.    That said, my remaining concern has been the song limit - I’ve been relying on a DLNA server and now, as a better option, have migrated to Plex because my music collection is way larger than that.    Curious, is S2 also going to raise this limit?   It would be nice to be able to simplify my setup by getting rid of the servers. 

Is there a white power cable i can get for the Sonos Arc? There are white cables you can buy for some of the other devices. 

I appreciate that the Sonos One SLs are not originally designed to be computer speakers but is there a way that I can use them that way?  My laptop recognises these speakers under “Bluetooth & other devices > Wireless display & docks" but I cannot seem to get the speakers recognised as audio devices to be able to connect to them. However, there is no issue accessing the speakers when playing through Spotify.  Why is that?  Is there a workaround? I am a Windows 10 user on a Surface Pro 5 if that helps.

In order to save songs I started using the “My Sonos” menu at the lower left bottom of the page. With me so far? I did not import playlists or anything from iTunes I would simply play a song and using the three little dots, save the song to “My Sonos.” My Sonos has a limit to the number of songs you can save. That is now full. I saved the songs using Napster to stream. I have since started using Tidal and no longer use Napster. Since Sonos doesn’t play a saved song from a deleted service, I thought I would delete the individual songs and replace them with Tidal versions. ( I realize I could just start Napster again) There appears to be no way to delete the songs?  Have looked through Sonos help Libraries and can find nothing. Why isn’t delete, an option in the 3 little dots menu? Again, nothing imported from iTunes or my Mac. Simply saved songs In Sonos that can’t be deleted. Do I have to start Napster again to be able to delete the songs? This is a basic set up using Play 1s and a