Spaces & Setups

I have several Sonos speakers & a Connect Gen 2 connected to a Bose speaker. I have the Sonos app on my iPad & iPhone & on my Mac. I am able to control all the speakers perfectly using any of these 3 devices, but does anybody know how I can get the music to also play on my Mac speakers when using the Sonos Mac app? Is this possible at all?  Many thanks, Ross

Hi everyone I’ve been having problems getting my Sonos Beam to play anything other than stereo 2.0 via my Panasonic TV. I’ve been on many forums and have accepted that the issue is due to the age of my tv (>5 y). I’m in the market for a new tv and have been looking at the Samsung UE55TU7100. Anyone know of this supports the Beam or will I have further issues.  many thanks in advance. 

We recently purchased Beam to be used with a Sony Bravia KD49XH8505 (2020) which we purchased around 8 weeks. The Beam is connect via ARC.We have 3 main sound issues as follows:Sometimes, when we turn the TV on to watch Sky via HDM1, we get no sound via the Sonos Beam. If we go into the sound settings and change the output from Auto1 to Auto2, the sound starts working again. Within a day or so the same issue normally re-occurs, so we go back into the sound settings and change the output from Auto 2 back to Auto 1 and the sound starts working again. Randomly, when we press the Netflix button on the remote, Netflix starts, but there is no sound. If we clear the Netflix app cache it starts working again, sometimes we have to remove power to the TV and restart it to solve the issue. Occasionally, when we turn the TV on the sound is garbled through, if we restart the TV this seems to resolve it.Has anyone else experienced the same or similar issues with Sony TV’s? Is it likely to be an issu

If you don't have an echo or Alexa device how do you control the beam volume? 

Hello. Artist page STILL doesn’t exist on spotify accounts through the controller.  I found this old thread started from over 2 year ago and the issue is still not fixed. I previously had deezer and there it existed and I’m sure it does for other services too so what is the problem here Sonos!!??https://en.community.sonos.com/music-services-and-sources-228994/spotify-problem-can-t-see-artists-or-stations-in-sonos-controller-6795221/index2.html

Hi,I have an older TV with only two HDMI inputs. One is used-up with the internet connection. The other is for Apple play.How can I hook-up an Arc to my TV?cheers,General

Is every station you listen to on Sonos HD radio streamed in HD or just a few stations?

Playbase suddenly disappeared from the app while working on wireless.  When I try to re-add it to the system it fails.  It does not create a temporary wireless network.  If I connect via ethernet cable it appears in the app.  I have it in a theatre app configuration with two play 1s and a sub.I created a diagnostic - reference 1483750458 thanks Jim

I will have the TV audio on my arc, ones, etc. and change to Spotify or another music source. However, when I try to switch the audio back to my TV, it says “living room tv does not support that”.  I have tried changing the name in the Alexa app and in the Sonia app, neither has worked. I have found a couple work around but they both take a couple manual steps - I want to change between the two verbally and without the need for remotes or restarting systems. This should not be this hard. Please help!

Ive searched and searched but can't seem to find a definitive answer - really could use some expertise from the community.  Products in scope for my question:   6 Sonos Amps - One is connect to in ceiling speakers that will be my rear/surround speakers 1 Sonos Arc 1 AppleTV 1 75” Samsung Frame TV (has an HDMI ARC port)   I need guidance on how to connect all these devices to get Dolby Atmos and ideally still use my AppleTV remote.     I think I need to connect the Sonos Arc via HDMI to my TVs HDMI ARC port.  But this is where I get confused.  Do I connect my AppleTV to the Sonos Amp or to another HDMI port on my TV?  Connecting to Amp seems logical (otherwise how would the TV/Amp know what sound to produce?     Sorry if this has been covered in another thread but I can't seem to find one with my exact product set. THANKS

I would like to buy two Sonos Play:1 white speakers

My setup is a Sonos home theater with Arc two play 1s and a sub, I use apple TV to stream netflix on my sony a8h oled. Ive had this issue multiple times when watching Netflix Atmos capable programs where the sound will sometimes take time to load start up and also get out of synch. This happened while watching Jingle Jangle the other day and I was wondering if anyone was having this type of issue. The Sonos App did have the “atmos” mark in the controller when i opened it. I also experienced an odd thing where the vocals would sometimes switch to the right rear speaker rather than the sound bar in the center, like it was having issues decoding. I use surround lighting with a phillips Hue sync which might be slowing the signal? is it a wifi issue? should I play it native from the TV app- do you think that processor is better than the apple tv? I find I like the apple tv dolby vision more than my native TV app. 

I spoke with a member of the SONOS team via the chat feature on the website. They confirmed that I can use the SONOS Five’s line in directly into my mac desktop computer or laptop; enabling me to use it as a desktop speaker.I have purchased the FIVE on these grounds, but having done further research I am worried that there might be some delay in the audio. Would this be the case with the new Sonos FIVE?Also, does the type of audio (analog v digital) coming from a computer have compatibility issues with the SONOS Five as opposed to the audio from say a mixer (aux)? Thank you.

I have a single Port that I use to listen to either a CD player or vinyl LP turn table. Right now I need to switch the input feeds to whichever device I want to listen to.  Is there a Sonos compatible switch box I can purchase?

Hi all, I’ve had an apple time capsule which has my sonos music library on. It’s connected to all my sonos system via boast, works like a dream. im looking to replace the TC as its 10 years old. What should I replace it with to keep all the same functionality I currently have?sonos is set up via TC’s own WiFi and not my ISP routerMany thanks 

Does Samsung Q90T & Q80T (2020 models) have same issues (w/ eARC) as Frame w/ Sonos Arc? Or is this just a One Connect and Frame issue?

I recently moved into a new house and want to start building out a Sonos sound system. I just bought a Sonos Port to hook up to a Samsung soundbar and subwoofer setup I already have so I can use them as speakers in the eventual sound system.In another part of the house, I also have a turntable with a line out, line in, and internal speakers that I want to be able to use with Sonos, too.Do I need to buy a second Port the turntable, or is there a cheaper way to plug it into the Sonos system? Buying a second $450 device just to plug another non-Sonos device into the system seems excessive.Ideally, there’d be a cheap solution that just plugged into my turntable and sent the signal directly to the Sonos app, which could then send the signal to whatever zone I wanted it to play in, but I don’t see anything else capable of doing this besides the Port.The only workaround I’ve thought of is finding a Bluetooth device that plugs into the line out and connects to Sonos, but that seems too complic

So I have never seen this exact question answered.  When using an Xbox to watch DTS or DTS:X blu rays, which is the better output setting: LPCM 5.1, or Atmos?  So far as I can tell (from lots of googling)  when transcoding to Atmos Xbox appears to just be putting the LPCM streams into a Dolby MAT container and not compressing them, then adding Atmos metadata. I’m presuming you’d lose any height channel information from DTS:X so the metadata would ordinarily be null, but if you have Atmos upmixing turned on you might get some improvements to the soundstage.  So minor advantage Atmos, I’d think.Curious whether anyone else has thought about it.

My brother gave me his Sonos Connect (model S15) that he wasn’t using so I could connect my outdoor pair of Bose Free Space 51s.  I connected the Sonos Connect to my Sonos Boost via Ethernet cable, then bought a pair of male RCA to speaker wire adapters, connected them to 14 AWG (4 conductors) speaker wire and ran it out and connected my Bose speakers.The problem I am having is barely any sound out of my speakers.  Literally have to put your ear up to the speakers to hear them on 100% Sonos Connect volume via the Sonos App.  Do I need an amp, a Sonos Amp, or something else in this setup for the speakers to work?  If so, can anyone recommend something inexpensive for me to purchase online?Or is it possible I have bad equipment, e.g. not the correct speaker wire or RCA to speaker wire connectors?FYI I’m on S2, and have several play 3 and play 5s running via my Sonos Boost inside my house.  All are wireless except one play 3 connected via Ethernet cable into my Connect.Thanks in advance,

Hi guys. I have a Play:5 (gen2) pair + Sub (Gen2) and I am just acquiring a sonos arc for my TV. I use my system both as Home theater and music system with a turntable plugged into one of the Play:5. I am planning to use the arc below the TV + my sub close to the TV and to put the pair of PLay:5 behind the sofa as an stereo pair for optimum souround sound, but I would like to ask you guys a doubt. Do you think that getting myself a wall mount for the Play:5 pair would really undermine their performance? It’s easier to mount them on the walls in my living room rather than putting them on a floor stand, but I am a bit scared because I've read some reviews saying that their performance drops quite a bit, mainly when speaking of their bass… (as I have a SUB and the arc, I don’t know if that would really be an issue...).What do you guys think? Would you encourage me to buy the wall mounts? Or would you rather recommend me to try to solve my space problem (it’s not easy) and to get some wall

Ok so I get the idea of using SonosNet to create a better/Mesh network just for Sonos, and of course this helps with speakers that are further apart being both visible and controllable - however is there any way that the app itself can connect to the speakers via SonosNet?  I am guess the answer is no, but we can all live in hope, I have a home office and at least one bedroom that is out of range if the main wifi router, I understand that if this not possible then I am likely best running off/creating a mesh home network instead. 

Is there a way to play music through the ARC with the TV off? Having an issue where the TV audio will take over the ARC audio. In a situation with ambient mode on with Samsung TV or YouTube TV playing, again only due to the fact the TV has to be on. 

Hi everybodyi’m new to sonos community as 2 months ago i bought a couple of new Fives, used a stereo pair. a couple of days ago I noticed that some mp3s quality (files downloaded with the code that comes with a vinyl) is incredibily better (to my ear at least) than the music coming from Tidal of Qobuz (in hifi mode). is that something that happens to me only? thanksLorenzo

MacOS Sonos S1 client really dragging down resources. I am seeing it ~1.2GB RAM while under Windows 10 only using 75MB. Anyone else struggling wth performance issues on MacOS?   

I’m trying to get 5.1 LPCM to work from my Xbox One X through my LG GX to my Arc, after the new FW update that enables LPCM on the Arc. I have the LG GX (should be the same as CX) with that HDMI port set to PCM input, pass-through output, and eARC is enabled. When I first tried this, I was able to select “5.1 Uncompressed” on the Xbox, and the audio worked but cut in and out (about every second). I then turned everything off and back on, but after I did that the Xbox wouldn’t let me select “5.1 Uncompressed”, instead saying that my “AV Receiver” doesn’t support that. What am I missing here?