Spaces & Setups

Is there any way to make the touch controls on the top of the beam work? Toggling the Touch Controls on/off doesn’t make a difference, I’m never able to play/pause or change the volume when playing music. My voice control also isn’t working and the mic button won’t respond, but that may be something separate. Thanks!

I want to get 2 different components (turntable and CD player) to access the Line In input on my Connect:Amp. Is there a way to do this without having to plug and unplug each time I want to switch between components?

Hiya guys , I’m thinking of upgrading my Sonos sound bar to the Sonos arc , I’ve the sub gen 2 and 2 play ones , will the sub and play ones all pair up with a new Sonos arc ? I’m fully aware I need to update my tv to get the full immersive sounds etc but for now thinking of getting the arc to eventually have the Dolby atmos . Cheers guys 

317670759Thé connexion of thé ONE (SURROUND) is régularly lost. I've reset them many times. I've tried the Sonos Net, without improvement. Can you please check the diagnose?Regards 

I’m trying to fix this issue that has had all the basic troubleshooting attempts without any change. Whilst streaming Dolby Atmos audio from Netflix, the sound will randomly drop out all together after approximately  20-30 minutes. The only fix is to rewind a few seconds and reload the video - which then allows another 20-30 minutes until it drops again.   I’m streaming via the internal Netflix app on my SonyA8H using a 48gbps HDMI cable from my EARC connection through to my Sonos ARC.  The Sonos system info will say Audio In: Silence when this happens. My diagnostic confirmation number is 644717621. Any help would be greatly appreciated, can’t work out any other troubleshooting ideas.  

 Is it possible to pair two sonos move devices in bluetooth mode to listen to stereo sound.

I’m on S1. I have gen 1 Play 5s. I don’t want to lose them.This morning, the Sonos app on my iphone is prompting me to update with “System Update Available”. Should I accept it? Is it just an update for S1 or do I risk going to S2 and messing everything up?Thanks

I have a new Beam that I am trying to connect to 2 x Ones.I think I have followed the instructions correctly, i.e.:Under Products, I choose my Beam I click ‘+ Set Up Surrounds’However, this is where I get stuck and keep getting the same message:‘Two compatible Sonos speakers are required to add surrounds. Make sure your products are powered on and connected to WiFi’The speakers are patently powered on and connected. I can play music through the two of the separately, but cannot for the life of me get them to connect. Any advice?

I considering Sonos for streaming music and home theater use.  Good sounding music a little more important than the home theater experience.  I would Wi FI stream Spotify to the Sonos speakers for music as I don’t have a receiver.  Home theater would come from the cable box or BluRay player.  Seems like there are different solutions for music and home theater.  Any suggestions?  

I have a "good morning" homekit scene that comes on when I say “Hey, Siri, morning”. It also activates audio playback on my Sonos speaker in the garage via AirPlay. I have three (3) Apple TVs. Since TvOS 14 the AppleTv turns on the Basement Apple TV. If I switch the TV off again, which puts the AppleTv into stand-by mode, the audio playback is also stopped.Before TvOS 14 the TV didn't turn on when I controlled my Sonos speaker via HomeKit.Does anyone else have the problem and know how to solve it?

I have a Yamaha receiver for my great room surround sound in all speakers.  The receiver has a “zone 2” which I will be hooking up a speaker selector to run 3 other sets of speakers around the house. Do I only need a Sonos PORT  or can I use a port hooked up to my receiver and speaker selector for speakers on “zone 2”?  

Hi!I just bought a Sonos Port, to diffuse my old vinyls all around my house, on my sonos speakers. Usualy I use my turntable (thorens td60) on my amp (marantz 2270) with wired speakers.  My question : Do I absolutely need a preamp for connecting my turntable to the port , or I can pass thru my actual amp ? If so, how do I get out from my amp to the port ? I’m leaving a picture of behind my amp so you guys can help me . thanks !!     

App: Sonos 2 on Andriod Line in: Play 5 (gen 2) I have play 5 gen 2 as part of cinema setting paired with another play 5, playbar, and a sub. I can’t see a Line In option in the Source menu on the app either when having the line-lin cable plugged in. The other end is plugged into my desktop PC.   Anyone else is experiencing this issue?  

There is an option to allow passthrough on my Sony bravia kd48a9.  Should I enable this for the arc?

I’ve just added surrounds to my Playbar and noticed that on most channels they don’t work. Upon checking on my system the Playbar is receiving PCM 2.0, channel 5HD seems to broadcast PCM 5.1 as do the movie channels and Netflix and then of course they work fine . My question is does the sub need a 5.1 feed or will it work on a 2.0 signal? Thanks in advance 

I want to hook up Sonos Arc soundbar and my in-ceiling speakers vía Sonos Amp to my tv. Which one do I connect to my arc connection at the tv? how does the other one hook up to the system to play the tv?

I currently have a Play 1 and Play 3, which I know are older and not compatible with the newest of apps for Sonos. I am considering getting a Sonos Beam.  Questions are, will my existing speakers link together with the Beam should I purchase one? Or will they require different apps to use them due to older ones age?

I just connected a Sonos arc to an lg Oled TV. The Sonos seems to be connected to my system. I’m able to play music and pair with my One SL but it’s not playing audio from my tv. It’s connected to the HDMI arc port. I’ve unplugged, reset my tv, etc. What am I doing wrong? Has anyone come across this?

If I use my Amp with wiredspeakers as the front speakers connected to my TV input, will a Sonos sound bar and subwoofer, attached non-wired to the Sonos system, be in sync with the wired speakers?

I like opera.  How can I watch it online through my pc and listen through Sonos?  When I have tried it using the line connction the timelag is painfully long.  Thank you for any advice.....

I have two Connects on the S1 App. I bought a One SL as I was told it could be run on the S1 App also. However, I couldn’t get past the “Press Play/Volume Up button” instruction on the Set Up - as it identified a Play One and not a One SL. I gave up and downloaded the S2 App just for the new One SL. So now I have the S1 App running the two old Connects and the S2 App just for the new One SL. How on earth can I get the One SL onto the S1 App ?

I’d like to be able to play the line in source of the port through the speakers that are connected to it. I’ve only been able to do it by going through the network, which introduces a lot of latency. Am I missing something?

In my account I have clicked upgrade and my two Play 1 have now gone out of my system how do i get the upgrade switched off and the two Play 1 back into my system 

Hello,I have two Play:1 speakers (Sonos OS:S2, version 12.2.1, build 61183170, hardware version  1.20.1.6-1.1, series ID A200). I’m thinking about buying the current Beam that’s on sale for my TV. Would I be able to use the two Play:1 speakers as “surround sound” (i.e., place them on end tables on either side of the couch) with the Beam?Thanks!

So I have my Play5 sat high on a shefl to fill the room. I have my new Pro-ject Turntable on my bar. They’re several meters apart with no obvious cable run so how can I connect without having to use the Line-in cable option? Any Line-out convertors that work with the Sonos App?