Spaces & Setups

Hi, can anyone tell why it isnt possible to run dual subs with a stereo pair of Fives when it is possible with the much inferior Beam?

Just connected my Sonos Arc and the sound is tinny. Sounds like voices are in a tin

Ive got a Sonos Beam connected to a Sony TV. I’ve now added 2 x Sonos One SL speakers. My Beam is added to the room name ‘living room’ & i’ve also added both of the One SL speakers to the same ‘room’. However i’ve now received an email from Sonos whch is suggesting that i should have added one of the One SL speakers to a different ‘room’ in order to stereo pair them?? If this is correct how can i disconnect one of the speakers to add it to a different room without removing all surrounds. Thanks

Our main room has an Arc/One’s/Sub where we watch on an LG Nano tv through Apple TV 4K.  While watching Hulu (Killing Eve), the app shows Stereo PCM 2.0.  I just picked up a new TV for the bedroom, LG UN73,  where we have a Beam/One’s set up.  The new TV in the bedroom plays the same show in Dolby Digital 5.1.  Both TV’s are set to Auto, the main TV is set to Passthrough from ATV, and I have switched the Apple TV back and forth from allowing Atmos and forcing DD 5.1.  Right now, I can only see the difference being the Apple TV app, vs the LG app in the bedroom.  I am hoping someone can help me accomplish DD 5.1 out of the Arc.

My understanding is that the Move individually is mono unless you buy 2 and create a stereo pair. By mono does it mean that both channels are combined into one speaker? In other words will a mono speaker contain all the musical information that a stereo pair would have (i.e. vocals, instrumentals, etc.) in one speaker. Sorry if this question is confusing. Also, I read that the Moves Bluetooth's version/format could be a problem with Android Devices but not IOS Devices. If this is true could someone please clarify this. Also, does trueplay work when the Move is in Bluetooth mode? Thanks in advance for any and all help!

Confised amd disappointed    Im 99% sure sonos under s1 woukd play 24/48 flac so what exciting things have arrived other rhan some room configuration? 

Hello, I am very new to the Sonus system, having just bought my first Sonus products, a Sonus Arc and a pair of Sonus One SL as surrounds barely a week ago. The setup which I had expected to be straight forward and easy wasn’t so, as the surrounds weren’t connected at first and took me a few tries. And when I accidentally turn off one of the power switch to one of the surrounds, that Sonus One SL speaker was “lost” and not shown in the Sonus app after I turn it back on. It is like several minutes later before it appears.  So far, other than the initial hiccups, the system is working great, at least most of the time, although I experience sound cut-off when playing movies from AppleTV. But that will be for another topic.  I am thus wondering what exactly will happen if I turn off the power to all my Sonus device at the same time? And when I turn it back on, will the system finds itself and preserve it’s settings? Or I have to find to re-setup everything? And how long does the system tak

I’m a relatively new, and relatively frustrated Beam (& rear Symfonisks) owner.  I have a Virgin Media V6 Tivo box, PS3 & Roku Express all going into my TV via HDMI, then out Via HDMI Arc to the Beam. I’m receiving Dolby Digital 5.1 & 2.0 from each device (confirmed in Sonos app). My frustration, like so many others, comes from not receiving DD from anything being broadcast in DD+ from the Roku, (Disney+/Netflix/Amazon) all the Beam receives is Stereo PCM 2.0, a vast difference in quality to DD.  After many, many hours of reading similar issues faced by others, I think the issue is with my TV, it’s a 2015 Sony KDL32w705c, while some TV’s can take in a DD+ signal and put out a DD signal, it doesn’t appear that mine can. I have tried every variety of settings.  Is there a cheaper option than a new TV? I was half contemplating a new TV, as I quite fancy something larger (40-43”). I read somewhere that TV’s produced from 2016 have a better chance of being suitable for my needs,

Hi All,I have just become the owner of a Sonos ARC which I have been looking forward to for a while. After setting up the ARC and having issues with my Sonos Play 1 surrounds I decided to hardwire my ARC and use the SonosNet configuration. I have an LG C9 and Apple TV 4K and have been using Netflix to tryout the Sonos ARC capabilities but for some reason the Sonos Play 1 surround speakers don’t seem to be in sync or on occasions don’t work. Or should I say sometimes for no reason vocals will move from the ARC to the Play 1’s… Sort of with a muffled effect. I just watched Formula 1 drive to survive on Netflix and the sound was everywhere even when a driver was doing an interview???It’s as though the voice flips back and forth between the ARC and the surrounds, making it sound very unstable.My ARC is connected to the eARC HDMI port and the LG C9 has eARC enabled and Passthrough configured???I have also checked my Audio settings on the AppleTV.Everything is running on the latest firmware’

I still don’t have any sonos product but I’m thinking about buying some of them for my house. I want to buy a pair of outdoor speaker and conect them to Amp and my turn table for my terrace. My question is, can i have a Five speaker inside my house and group it with amp in order to listen the same inside and outside? Thanks

My Sonos arc sub was working and sounding great until it stopped and “unpaired”, now nothing. I’ve tried everything;  reset the sub, reset the arc, deleted and re-uploaded the app..nothing will get the sub working. I get to the point it says “your sub has been added but may not appear in the systems tab. If so, unplug the power cord and plug it back in to finish setup from the systems tab.” Of course that’s not working. Anyone run into this issue? I’m really annoyed.

Hi allOk so l have 2 competing systems in my home !Both work well Sonos 1 & Yamaha MusicCast but would be good to just have one system.My LG Oled is connected to my Yamaha RXA3080 & B & W Centre, ASW sub & 2 x CM5 bookshelf as fronts & 4 in ceiling speakers & rears & atmos.I am using the Yamaha zone 2 to power myAlfresco speakers as you can see the TV & this ensures no lag in the sound all controlled by the MusicCast app.I then have 4 Sonos ones & 2 ZP120s powering 2 pairs of ceiling speakers in other rooms all run by The Sonos 1 app.In the cupboard l have a Sonos connect ZP90 not plugged in doing nothing.If l plug the connect into the Yamaha amp how should l do that, what connection type & port.Will that bring the Yamaha & the TV surround speakers & the alfresco set up into the Sonos app?Will doing this create a wifi lag in the alfresco speakers taking them out of sync with the TV?with thanks for your expertise in advance.

My Sonos 1 Gen 2 has dropped off my app my other speaker is still in use, I’ve followed all advice on internet, turning on and off plugged into router nothing is working? 

I’m sold on the Arc + One SL setup for my home theatre but I have an issue.    My projector is up high at the back of the room (obviously) so routing the devices at the front of the room into it is impractical.   So they’ll need to go into an HDMI matrix, 4 in, 2 out. Then one HDMI out to the projector, the other to the Arc. I don’t want to use Optical for audio due to its limitations.  Does anyone know if or how I’d be able to control volume in this setup? My display has no speakers or volume control, so I couldn’t use that in the way a TV normally would.  Would my only option be the Sonos app? That’s a bit clunky and slow for that moment you want to grab the remote and change the volume.  Does HomeKit and AirPlay compatibility mean that the playback status and volume would show on the lock screen of my iPhone whenever the Arc was playing audio? Or are there any other options? Thanks in advance    

I have a smart Samsung Tv and a sonosbeam bar and speakers.  Can I connect a CD player through the tv?  If I use a Sonos Port, do I need an amp or receiver?Jeff

Hi,  begrudgingly having to replace my connect as the connect is the beginning of my mesh network & I will not be able to separate my system. Any forum members picked up a Port to replace their connect?  I am running my current Connect through an Arcam Rdac into a classic NAD 3020. Any one experienced a degradation in sound quality using the Port? The recent ‘What Hifi’ review has made this potential  purchase even more of a quandary. Didn't fancy shelling out the £279 before. The fact that this might actually be an inferior product to the connect makes me doubt it even more. i don’t want to get into a ‘bun fight’ about DACs & ‘subjectivity’ only want to hear from people who have actually upgraded please  Any input greatly appreciated. Thanks in advance.    

I just bought a Sonos Arc with two Symphonisk as rear speakers, and although I am very happy with my choice, I feel sorry for one thing. Indeed, I am disappointed to find that the surround sound is always activated when the rear speakers are on. When I listen music from my NAS or a streaming music service, I don't need and don’t want a surround upmix. Unfortunately, the option to deactivate this feature is hidden in the sub menus and must be reactivated each time I want to watch a movie and then deactivated each time I want to listen to music. It is therefore very tedious to manage. My previous 5.1 amplifiers allowed to listen by default only the original format of the audio content. And I find it a real drawback that Sonos does not offer this option when you associate surround speakers with the sound bar. Why not offer the original format with the Ambience and Full options in the Music playback submenu in the Surround audio settings?

Hi pals, is there an option to sort a playlist “upside down” meaning that the songs least added to a spotify playlist will be at the top? I recently found this feature in the spotify app itself but did not see any equivalent in the SONOS app. As my “Star rated” playlist on spotify contains roughly 1000 songs it would be handy to get faster to the tracks I recently added. Thank you in advance! Chris 

I am having trouble with a speaker that goes offline.  After an hour on the sonos chat and then on the phone with technical support I am no further forward.  So I have taken to doing my own research and this is throwing up some questions, which might help me get to the bottom of this. First question - in the app - system - about my system: the ‘associated product’ IP address is (I understand) the device that the app gets all the system info from for all devices.  The speaker it is using is one of the furthest away (but not the one that goes offline).  Is there any rhyme or reason to which device Sonos chooses?

HiIs there a simple way, via the Sonos controller app (on iPhone/iPad) to retrun the source to TV after playing music? I’m sure there used to be an option but I cannot find it and wonder if it has been removed in a recent app update? I’ve read older posts which talk about an option in the app, but it doesn’t seem to be there. There are also posts regarding Beam that suggest “asking Alexa”, but since the playbar doesn’t have Alexa that option is also not available.Is there a way to do this now, or has the option been removed completely?Thanks

I have an just acquired Sonos Port and want to play music from my old separates system through an old PioneerA400 amp to Sonos Speakers and Music through the Sonos Port to my none intelligent speakers but am struggling with the set up to be honest can anyone help 

Hi everyone, i’m inteesting in buying arc sonos but i’m indecided because from some reviews i read that to take advantage of the dolby atmos sound technology you need a tv that supports this type of signal, so to take advantage of the dolby atmos technology or does the dolby atmos audio signal pass through the classic hdmi? Otherwise i’ll have to change the tv too, thanks.

There is probably an easy solution for this problem, but it is currently driving me nuts. Say I want to search for a song using Spotify. I open Sonos on my Mac computer. I click on Spotify. There is a LONG list of either Sonos or Spotify-created playlists that I had nothing to do with creating. No way to get rid of that page. And when it’s open, the Spotify search box is grayed out. So I basically cannot use Spotify at all. Sometimes I get lucky and can go directly to the search box, but more often than not, searching on Spotify is simply not available for me. And I would really like for that “suggestion” page to go away.I am as updated as I can be using Sonos One. I have the old “bridge” and Boost plus three speakers. I have the Sonos app on an Ipad Pro and a Mac running High Sierra.  

Hi.I got a samsung q60 series tv 2019.Ive got a sonos arc with Dolly atmos., but i dont get the atmos Chanel. What shuld i do?The svettigt on the tv is on dolby+ and the hdmi is conected to the arc hdmi on the tv.

HiI might buy an Arc today (its on sale) but wanted to ask a couple of questions first.I have a LGC8 (65”) with a PC and a PS5 connected to it. Today I have two audio pro t8 with the audio pro sub connected to it. But I never play music on this system, just games and movies//tv shows. And the audio is not very good since its a bit too low when speaking and then very loud when action. So a bit annoying when the kids are watching something :) so. Ive been looking at the arc, partly because its white and supposed to be very good. I will not listen to music and I have no other sonos products. Here are my questions.is it “stupid” to buy a sonos sound bar when not using the sonos system in the rest of the house? can I connect the audio pro sub to the arc? Thought this would be a good way to save money instead of buying a sonos sub… thanks a lot. Im a total sound noob, and is really not interested in this at all but want it to look good and sound good. Not even sure how to connect my product