Spaces & Setups

After the recent update (2 days ago?, noticed problem yesterday) when I turn my TV on sound doesn't play through my beam. I have to go into my LG tvs menu and toggle the sound to "TV Speaker" then back to "External Speaker (Optical / HDMI Arc)". After that everything works fine until the next time I turn the TV on.

I have a great set up with 2 Sonos moves that can sync with my tv sound bar in  the man cave , but I have just added an 2016 Samsung outside in the garden I would love to find a way to connect wirelessly from the older tv to the moves - would it be through an Apple TV or a WiFi or bluetooth transmitter? 

I want to connect 2 sonos move speakers to a smart tv wirelessly in my kitchen only for watching soccer.I have a sonos beam in an ajoining room . I then want to be able to pair the beam with the 2 move  speakers to play music throughout kitchen and ajoining room. I know i can do this so the question i have is really can I connect the two sonos move  speakers wirelessly to smart tv in kitchen

HI, I had the Sonos Arc installed a few weeks ago. I am trying to use the TV Samsung remote to control volume, but I can’t. I can only do it from the app. My wife is getting nuts. Should be pretty easy. Sorry for asking. Thanks for your help.Best 

I have seen many people complaining that the action/music is way too loud and if you turn it down you can't hear the voices. The set up is Arc, sub and 2 x one's.I too have this issue.I did a Trueplay recently and watched Vikings on Amazon Prime and it was perfect.  Voices were clear, sub and surrounds worked a treat.  No need to keep adjusting sound throughout the programme.Normal TV also fine for watching the news etc.I thought this meant my longstanding issues had been resolved.  But sadly not.  We have tried watching several programmes on Netflix and we are back to the same issue.  Dolby Vison/Atmos is the worst and is so loud its actually unplayable unless you use nightmode.  UHD also same problem for me.  So, is this a problem with Netflix, if so has anyone else had the issue and how to resolve it?I am so frustrated as I thought the recent Trueplay had resolved my issues but as I say the Action/Music noises are way too overpowered on Netflix.  Its as thought the Trueplay hasn't w

Hi I have a Sonos beam and Sonos five I’m using to watch tv. Is there a way to set it up that the Volume can come up and down on both devices using the tv remote. I have them paired but I have to use the app to adjust the volume of the 5 

Hi,With the ever increasing SMART home adoption and the lack of security from the 10’s if not 100’s of IoT devices that are being installed in peoples homes and offices it is a real surprise that segregating Sonos devices onto their own subnet is such a challenge. I am an advanced IT Pro with over 20 years of experience in the industry and have spent hours and hours trying to get my Sonos devices to work on a segregated IoT network.I have implemented mDNS repeater’s and IGMP Proxies but I still can’t get my clients on my main network to communicate with Sonos devices on the IoT network.I have read hundreds of old posts and I understand that the App Control requires the following port openings: Source: Sonos App Control on LAN - Destination: Sonos Players on IoT LANTCP: 1400, 1443 (SSL) Source: Sonos Players on IoT - Destination: Sonos App Control/ Media Servers on LANTCP: 3500, 3400-3402 (App Control)          4444 (System Updates)UDP: 6969 (Sonos Setup)          1900-1901 (App Control

I recently moved to an area where my internet service is fast, but with a spotty connection due to the way the infrastructure was built and the environmental factors in my area.  None of my existing Sonos speakers are bluetooth enabled so when the internet goes down, so does my Sonos system because it can’t connect to my streaming services and I don’t have a way to manually connect a phone or other audio storage device.  I have 6 play One’s and 2 sound bars, none of which have an input jack.  If I purchase one of the new bluetooth enabled Sonos speakers will I be able to use that as the input to continue using my entire existing Sonos system?

First post here.  I am definitely not a Sonos expert so I am going to try and articulate this (probably simple) question as best I can!So right now I have 2 ancient Gen1 ConnectAmps that power 3 rooms and 2 zones.  To be more specific, I have one zone called “Patio” with wired speakers connecting to the first ConnectAmp and a second zone called “Kitchen / Diving Room” that connects the wired speakers in both those rooms (operating as basically a combined zone) to the second ConnectAmp.What I would like to do is purchase 2 new Sonos amps, keep one of my old ConnectAmps, and basically move the currently combined zone to its own individual zone. That would mean putting Kitchen as Zone 1 on the new Amp, Dining Room as Zone 2 on the second new Amp, and then leaving Patio as its own Zone on the old ConnectAmp.  That seems pretty basic to me, but the more I read the more confused I become so wanted to ask the question here.  Is that a viable option?  In theory, I don’t see why that would not

The layout of my room required that I mount the Sonos ARC 2 feet closer to the adjacent left wall than the right wall. The image between the ARC and the left wall is perfect.  However the image  between the ARC and the right wall is practically nonexistent. I have in wall speakers powered by an AMP for surround.  The problem presents itself regardless of TRUEPLAY and surround level.  It’s a real disappointment that I can’t figure out how to remedy. I’ve been on with Sonos support a couple times but this problem falls outside of their expertise. I would be grateful to anyone who has an idea of how to address this issue.   

Hey, about 2 years ago i bought a Play 5 gen 2 with the thoughts that i would some day buy one more to pair them together. Now a bought a Sub gen 3, a playbar and a Sonos Five.Since sonos said the Play 5 and the Sonos Five were almost identical i thought it was obvious that they would pair and be usable together for a surround setup. I cant get them to pair, do i really need to buy another Sonos Five to finish my surround setup? I was so hyped by my purchase but this turned me off so much

Hello,Does the Sonos One have two speakers, i.e. does it play true stereo?Thanks

Can anyone give me tips on how to hook up an Xbox one S and an Nvidia Shield to my Epson projector with the sonos arc 5.1 setup .... like what equipment do i need and how do i connect it all up ... and if possible still get atmos. If i use an arcana how does it connect everything up does anyone have a diagram of what it looks like 👍 

I have a question regarding what formats the Digital Out (coax) on the Sonos Port outputs. No matter what types of FLAC files I play with the Sonos Port it always output the audio format 44.1kHz, 24 bit. The files are located in my personal music library.Files that I've tried:44.1kHz, 16 bit FLAC 44.1kHz, 24 bit FLAC 48kHz, 16 bit FLAC 48kHz, 24 bit FLACAll these files are outputted as 44.1kHz, 24 bit from the Sonos Port according to my DAC.My questionIs this the correct behavior of the Sonos Port? I expected the Sonos Port to do a bit perfect pass through of the digital audio file to my DAC. More informationMy setupSonos Port Digital Out --> Coax cable --> Benchmark DAC2 HGCI have configured the line-out to fixed.The Benchmark DAC2 HGC displays the sample rate and the bit depth of the incoming digital audio signal which is why I state that the Sonos Port doesn't do bit perfect pass through of the audio. For reference I've also played the same FLAC files through the setup describ

HiWhen saving a song from Apple Music within Sonos there are a couple of options. Save to playlist is good and I can see the music in the playlist selected. Another option is save to my Sonos. I can’t seem to find the music after selecting this option. Where is the music saved to? I don’t necessarily want to add to a playlist all the time.cheersrob

I’m looking at my first Sonos installation to cover an open plan area which includes the living/dinning room and kitchen with total area of 700sq ft. in a rectangular layout. - The must haves are ceiling speakers.Would appreciate some recommendations on the best set-up and number of speakers to cover the area. thanks!   

I just adding a couple of Sonos 5s to my collection.  A couple of questions; Do the 5s have to be vertical to work in a stereo pair mode or can they also work horizontally? Pro's and cons for vertical/horizontal.Since I also have ARC, 2 ONE SLs & Gen 3 Sub I guess I also have the option to use the 5s as surround rears but I think in my room that might be a little too much.Appreciate your feedback, Regards, Ivan

I’m currently waiting for my Arc, Sub3 and One SLs to come in. But also thinking about getting the Amp or port to listen to vinyl as well. Maybe a dumb question, but say I have my Arc, Sub, and One SLs in my family room and my turntable downstairs plugged into an Amp or Port. Can I connect via wi-fi and listen to my turntable through Arc/Sub setup upstairs?

Good Day,I have a large Sonos system with one sub already paired with a Play 5.  I do not have, nor want, any of the Sonos playbars as I have a nice wired surround sound system.  My question is, can I pair a second sub to another set of Sonos Fives in the same system?  So in other words, I am looking to get the deep bass on both sides of a large room.  I would be pairing the second sub with another set of speakers in the same overall house.  Any help would be very much appreciated.  Thank  you..

Hello everyone,I am losing my patience now with this, no matter what I watch via HDMI, every 5-7mins or at least 15 times a movie the sound output switches to the TV from the Sonos Beam/One SL Setup. Everything worked fine for 1 month then this issue started. Beam is connected via HDMI into the HDMI ARC port.I have:-checked all cables, same issu-updated everything Sonos gear and tv to latest firmware, same issue-i did reset all gear both Sonos and Phillips and started from scratch, same issue.-tried different HDMI ARC port, same issue I don’t know what else to do?

I have recently upgraded my Connect:Amp to a new Amp. I have it connected to a pair of B&W CM1S2 speakers.I have noticed that a very low volume white noise is coming from the speakers when there is no music playing on the Amp. The white noise is there at all times, not only just after stopping the music.I did not have this issue with my Connect:Amp. The speakers where completely silent when no music was playing.Does anyone else had this problem or should I suspect that the Amp has a defect?I had no luck with Sonos danish support 

Hi,I just got the Beam, Sub and (2) One SL I have a Samsung Series6 6300 TV and had to connect via optical audio. HDMI wouldn’t work.I’ve tried to connect my apple tv remote to control the volume on the beam and have used my TV remote as a new remote for the apple tv and have read my apple tv remote is supposed to control the beam but it’s not working. Does anyone have any suggestions on how to get my apple tv remote to control the volume?

I have a Play 5 Gen 1 and eligible for trade up, I would like to know is the trade up promo code good for 1 new product only or entire order? Because I want to expand my Sonos system, I plan to get the Arc, one Play 5 Gen 3 (to replace my old Play 5 Gen 1), one Move, and another pair of One Gen 2. Thanks.

HejJeg har købt en Synology NAS 720 med system 7.2 Det understøtter ikke den gamle fildeling som Sonos bruger - Sonos er vist på 1. generation og  NAS og Microsoft har lukket den for længest. Hvad gør man så ? 

Hi,I recently got a Sonos One SL that i love very much.I discovered the Radio option and i used it for days. I was really happy with it because I had small “commercials” and small history facts about the bands in English. But since today, I get longer commercials in Dutch (I am living in Belgium and it is an official language) as well. I get that it is a free service and commercials is the way they fund it but is there a reason that it suddenly changed? And is it possible to get it back as it was before?Thank you in advance,Alex