Spaces & Setups

We have a LG TV with only one eARC port. We had a sonos amp installed for ceiling speakers and recently purchased the sonos ARC soundbar.How would I connect the soundbar knowing I do not have another eARC HDMI port to connect it to? 

Yesterday I upgraded my playbase to an Arc, having connected everything, it was all up and running fine last night. This morning, I had no sound coming from the TV (HDMI 1), also I had no sound when I switched to the PS5 (HDMI 2). The ARC is connected to (HDMI 3 eARC), and I have a Himedia Q10 pro conected to (HDMI 4), these are the only HDMI ports available.When I played a movie through my media player I had sound, then when I went back to the TV and PS5 I also have sound. But once I have turned everything off for a short while and come back to it, it’s happens again, no sound to both the TV and PS.I have changed the ports around, disconnected everything, unplugged and replugged everything. The only time it works is when the HDMI cable to the media player is disconnected, even if I remove the power connector there is still the issue.Anyone have any idea how to fix this? thanks.

My Sonos system includes one Beam Soundbar (Gen 2) & two Era 100 speakers that I want to connect to a turntable - yet to be purchased and to be as “wire-free” as possible.  I am considering purchasing the Audio-Technica AT-LP70X or AT-LP70XBT-BZ turntable and a Brennan VB1 device to help make everything more wireless.Should this work?Would the sound come out of the soundbar and 100 speakers?Any thoughts, other options, or suggestions?  Thanks!

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I am a long time Sonos customer from the start. I have gone through all the various application updates and the full redesign that happened in 2024 was by far the worst. Where to start? The greatest issue is latency. The slow response controlling both hardware (speakers) and software (streaming services) makes it extremely frustrating to use.Example 1: When I want to turn down the volume from the application, it can sometimes take a full minute between moving the volume slider to the physical response. Same with pausing or switching a song.Example 2: When I add a speaker to a group, I sometimes have to add several times before that speaker responds. Has anyone else experienced these issues?

Hello,This is my first time investing in speakers and I am looking for recommendations for setup. I have a 65 inch LG C3 TV in my living room and the distance between the screen and the sofa where I usually watch TV is 4250 mm. This is an apartment and my living room is open with kitchen. The whole dimensions for the living room including kitchen should be 8200 mm length and 3600 breadth. I have attached the apartment layout picture for reference.I recently, invested in an arc ultra and even though the sound is substantially better than TV, I feel this setup lacks a bit of oomph. The sound output from arc ultra feels flat with lack of bass and also the surround sound (dolby) feels non existent. Watching Peter Pee’s video, I am thinking of adding a sub mini to this setup for better bass output but is there anything I can do for better dolby surround sound ? I understand dolby sound works by bouncing off walls and in my case there is no wall on my right and the waves might have to travel

Using the google assistant for years on my one, we bought a beam gen2after trying the assistent on the beam we want to switch back to the one. Deleted the assistant but not able (on beam or one) to add it.after pressing in sonos app, add google assistant, we get redirected to assistant app (iphone or ipad tried several). After a few steps it ask for credentials sonos, we get the login page, login, then is says adding but stop halfway…. See picture  

I have Alexa Echo and Connect:AMP ceiling speakers  in the same room, which can play music to the ceiling speaker,  but it stopped working,  I have tried todisable the Sonos Skill remove the speakers from the alexa app  uninstall amazon shopping app re-enable the sonos skill add the speakers backon alexa devices page the speakers shows and with “online” (no green dot) under it, but once clicked on the device, i got “Device offline , Some settings may not be available”when i play music on Echo, select play on devices,  the speakers are grayed out Tried the above steps several times, just can't get it working again .  Any advice would be highly appreciated! 

Is there a way to have speakers belong to different groups based on what you are playing?I have a set of Play:1’s in a surround setup that I am thinking of replacing with Era 300’s or Sonos 5’s BUT… I do not want to hear music from my Sonos ARC when I play music (EG: from my turntable). Where as when I see a film I would like to include all speakers in the suround setup. Is this possible? I don’t really want to have a set of dedicated speakers for music and a seperate set for suround speakers in my living room… At the moment the only way I can see to do this is to change the configuration, which means you need to do a Trueplay setup every time I watch TV or listen to music… This could mean a lot of dansing around my room waving a mobile up and down… And definately not something my wife and kids can do...There must be a better alternative to this?

I’m a proud owner of the Sonos Beam (Gen 2), and I absolutely love the sound quality and the overall experience. However, I can’t help but feel frustrated that Google Assistant/Home integration is not available in Israel. This is such a widely used feature globally, and it’s disappointing that Sonos, a leader in smart home audio, doesn’t offer support for it in my region.What’s even more frustrating is that other major brands in the smart home and audio space have no problem supporting Google Assistant here. For Sonos, a company I deeply respect, it feels like a real gap—and one that I believe could be fixed with enough community support and feedback.I know this issue isn’t limited to Israel. If you’re from another country where Google Assistant isn’t supported on Sonos, I encourage you to join this discussion. Let’s bring attention to this issue together and urge the Sonos Engineers and Product Managers to expand Google Assistant support to more regions.Sonos, your products are fantas

I can't get my Sonos 1 or my two Era 100 to work with Alexa.  When I get to the screen where it says, "please log into your Alexa app.". I never get there.  Always fails.

Hi there,I have a Sonos Port and am having some major issues which are rendering it very frustrating - anyone else seeing the same / have any advice? Details below, cheers! Device:Sonos Port, with a turntable on the input and a pair of active speakers on the output Issue:Port will drop from WiFi every 4-5 hours or so and requires switching on and off to get it to show up again - it either disappears from the app completely, or will also occassionally just be identified as offline When it does then connect, any other speaker which is not currently playing something disappears from the app (they gradually appear again over the next 15-20 minutes) What I’ve Investigated:Wi-fi Strenth - this is good (43 dBm), and the issue still recurrs if the Port is right next to the access point DHCP - I’ve given the Port a static IP on my OPNSense router (doesn’t fix the issue) Factory Reset and re-adding the port (doesn’t fix the issue) Hard wiring to ethernet (fixes the issue but I don’t want to hard

New home, open floorplan, not ideal for rear position of Era 300.  Joining Arc and Sub4 under 85” Samsung in front of room.  I’d like to place Era 300s on stands beside the primary listening position, realizing speakers project to sides, that would be mid-surround and rear as well as ceiling 8’.  See positions A as desired.  B is textbook, but not doable.  C is 15’ away on back wall across dinner table.  What do you think? Can the technology of the 300s and TrueTune still produce an effect worthy of the prices?  Thank you!  ( I primarily watch sports and action movies.) 

Hello! I have my Sonos move 2 connected to the Amazon Alexa app. Whenever I check the device page on Alexa it shows it’s connected on the love 2 speaker however when I click on that speaker in the app it says it’s offline in red. Anyone have this issue?

Hello everyone, I bought the Sonos Era 300, I follow all the instructions regarding the connection with Alexa but I cannot use it. I have a message that the Device is offline. Some settings may not be available.I tested everything with no results. Multiple reconfigurations, re-enables of skills, changing location (the current is Greece) .Do you have any suggestions?

My Sonos system is up to date.  I play albums from Apple music.  I pause the music around 5 PM and the next morning when I go to restart play, the Sonos app shows music is playing my phone and nothing is coming out.  I unplug one of the speakers, the system loses the album I was playing and I have to regroup the dining and living room speakers again.  Once this is done, sound comes out.  Is there a permanent fix to this problem?

Hi Everyone,I am thicking of buying my daughter a Project T1 Turntable for Christmas and I was wondering if I can connect these to a set of old Play 1 sonos speakers to start with and then later upgrade to say a Sonos 5? Or what setup would people recommend? Also I can see there is both a Phono and Bluetooth version of the Project T1 will both work? Do I need to buy a Sonos AMP or Port?Also would using bluetooth have a significant impact on the music quality? My daughter wears headphones a lot so I thought the bluetooth version might be a good idea. I hope someone can help?

Would love a control in the app for center channel.  Rise with the OG arc requested this before and now with the Arc Ultra I want to be able to lower mine.  Just let us adjust it ourselves!  Lol Would also like to be able to adjust the volume of each surround independently.   

Hi there,Recentely I bought the Sonos Beam gen 2 soundbar for my LG C1 tv. I connected it with a HDMI ARC cable and I made it surround with my two SonoS one's. The moment I wanted to experience the Dolby Atmos, I figured Netflix is only showing me Dolby Vision and no Dolby Atmos. The moment I unplug the soundbar Netflix is showing Dolby Atmos (since my tv supports this). I wonder if I am doing something wrong, but I thought Netflix would show me Atmos with this setup. Can somebody help me with this or explain why this isn't working?If you need any more information, let me know!Thank you in advance!

After upgrading my Sonos system ran into issue of Alexa not working properly.  After consulting the numerous Sonos User Forum posts, trying things suggested, and thinking about my issues finally figured out how to fix it.  Thought I would share what I went thru to get it – recognizing that while something fixed it – it is quite possible not everything I did was necessary.The upgrade:  Had a Beam Gen 2, Sub-mini and two Sonos Ones.  Replaced Beam (sent it to my son) with an Ultra, kept using the sub mini. Replaced the Ones with two Era 300’s as surrounds.  All in the Living Room Group. Moved the Ones to Bedrooms, but now not in the Living Room group.  The Ultra in the Living Room controls a Roku TV.Prior to the upgrade, Alexa worked OK, not great.  Occasionally it wouldn’t be able to find radio stations I wanted to stream and same for TV station I wanted to watch.After the upgrade Alexa got worse.  Sometimes Alexa would chime in response and then do nothing.  The more I played with disa

era100 wont play bbc sounds usiing alexa. It was working ok until a couple of days ago, but then stopped.I have unlinked BBC sounds, removed bbc sounds app, switched the sonos off for a few minutes, then  re-linked the app. When i asked it to play BBC radio 2, it worked the first time, then stopped after a minute or so. subsequent attempts to play radio 2 result in the sonos saying its playing bbc 2 but then goes silent. Can you please give me a fix for this, without this facility, the sonos will be going back prontro.

//SOLVED// I just picked up 2 new Symfonisk speakers. I have 2x Gen 1 Symfonisk  already. My old ones are in Stereo pair. No issues. These new ones will not allow me to pair.  I’ve tired this wired (ethernet), wifi disabled. Wifi on, ethernet unplugged, hard reset of the speakers, reset the router. Nothing.  The speakers work. Play music, no problem. Tried multiple streams and all ok. But every time I try to create a stereo pair, I this.  ISP Distributel - CanadaRouter/Modem - Deco X50  EDIT// After about 2 hrs on the phone trouble shooting this with Lvl2 tech from Sonos, here was the solution. We had to reboot the entire Sonos network in my home, not just the speakers we were using. There was a mismatch with my Home ID. This is internal to Sonos, but was solved with a house-wide reboot. So far so good. Choose the right speaker. Ok!Looks like it may work.Nope!

I’ve removed every speaker and added back. Wiped cache and data from my phone, uninstalled and reinstalled both apps. Removed all sonos devices from my Amazon account on my desktop. What am I missing. When I try to add a voice assistant in the sonos app, after adding the skill back into alexa, the dial just spins. It will not link to my amazon account.What have I not thought of?

Hi,  Need some advice on a setup for a kitchen dining area. The space has a rectangular shape with the kitchen in one end and dining table at the other. This space also has a door that connect to the garden. I currently have an Era 300 and I love it. We use it for casual background music when cooking and dining and occasionally crank it up for party occasions etc. I will need a portable option (Move2) to bring out into the garden etc. My first thought was to have my 300 in one end of the space and the move2 on the other and group them. When I need the move2 outdoors it will be close to where I need it. But I read that while the 300 is great on its own it’s awesome as a stereo pair. So I’m thinking of having dual 300s in one end of the room to take full advantage of the setup. We do 90% of all music in the kitchen and there will be a fixed listening position as we move around in the kitchen or sit by the dining table.So I’m not too sure I would benefit so much from having dual 300s in o

I've not updated my main main system (3x play 5, Arc Sub and 2 x Play3 surround, Move and a Symfrnisk) to the New App instead I've created a separate smaller system with 2 x Play1 and a Roam.With this setup I've been able to monitor the progress of the new app hopefully to a point where I'm prepared to update everything to it.Sorry to report that it's not there yet (I've read the blog post that implies new exceeds old in responseivness - not true in my case).Main issues with the new app on latest iPhone release 80.12.03 are.1. Local library is never accessible from the home screen, it's there and playable via search or direct selection but the home screen always says 'no longer accessable '2. It's still laggy, particularly when changing tracks, volume control is just about acceptable (but there shouldn't be any at all).3. Every time on opening the app or bringing it back to foreground it briefly (sometimes many seconds) says no system found.4. UI/UX, ok it's a matter of personal taste